8069 results found

1. Panels float on top until I click them

   Sometimes all panels get "always on top'' state. To change this, you need to mouse click each panel.

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   0 comments  ·  User Interface  ·  Delete…  ·  Admin →
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2. Buggy lines from tool windows

   When I expand some tool windows to the work area the drop shadow from the window remains when the window is closed. This shadow is persistent when I close Illustrator and it is seen over all programs and desktop. It even persists when I restart explorer.

   The only pattern I seem to find is that it only appears with the toolwindows popping up from the "More options" buttons.

   Is it possible this is problem with Illustrator itself of should I search elsewhere for a solution? I have never had this problem before with any other software after year and years of running this set-up. It has only, and still only, appeared when using illustrator.

   ILLUSTRATOR:
   Illustrator Version: 23.0.3

   OPERATING SYSTEM:
   Windows 10 Home (Version 10.0.17134)
   Systemachitecture: x64
   RAM: 16303 MB

   GPU:
   AMD Radeon HD 7700 Series
   Driver Version: 22.19.677.257

   When I expand some tool windows to the work area the drop shadow from the window remains when the window is closed. This shadow is persistent when I close Illustrator and it is seen over all programs and desktop. It even persists when I restart explorer.

   The only pattern I seem to find is that it only appears with the toolwindows popping up from the "More options" buttons.

   Is it possible this is problem with Illustrator itself of should I search elsewhere for a solution? I have never had this problem before with any other software after year and years… more

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3. Multiply Glitch

   Multiply effect in transparency is not working properly, it's appearing partially colored and pixelated, or object would disappear when zooming in/out.

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   1 comment  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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4. Application Frame menu please for Windows Illustratör-Indesign-Photoshop!

   Illustrator, InDesign Application Frame menu please.

   Illustrator, InDesign, MacOS operating system in Photoshop has Application Frame menu.

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5. Improve Large Complex File Handling

   Performance with large files is sluggish & frequently enters the "Not Responding" state. This wastes my time & causes frustration. Files with this behavior include those with many linked or embedded images or complex vector graphics such as expanded brush strokes. However, I cannot find an explanation for this slowness. During these periods, my total RAM usage does not go above 40% & CPU usage does not go above 20%. GPU usage spikes to 100% occasionally but quickly returns to near 0% so this does not seem to be the cause. Opening & saving files takes a very long time & I have a NVMe SSD. Photoshop seems to handle large complex files like a champ & uses more RAM. I could be wrong, but it seems like hardware is being ineffectively utilized somewhere in AI. My best guess as to the cause is that AI is frequently reading data from the scratch disk or file instead of loading it into RAM & reading from that or that it is not parallelized to use multiple CPU threads. I don't perceive a difference between compressing or not compressing the file (in the AI save options). Hopefully this can be improved or I can learn what the bottleneck is.

   Performance with large files is sluggish & frequently enters the "Not Responding" state. This wastes my time & causes frustration. Files with this behavior include those with many linked or embedded images or complex vector graphics such as expanded brush strokes. However, I cannot find an explanation for this slowness. During these periods, my total RAM usage does not go above 40% & CPU usage does not go above 20%. GPU usage spikes to 100% occasionally but quickly returns to near 0% so this does not seem to be the cause. Opening & saving files takes a very long time… more

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   0 comments  ·  Performance  ·  Delete…  ·  Admin →
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6. Fix the Dice Symbol please

   You have included a symbol in the 3-d Symbols library of two dice. These dice are incorrect in that any opposite sides of a die need to add to seven. In you symbol you can clearly see a 3 and a 4 on the top die (On a real die these would HAVE to be on opposite sides of the cube) and on the lower die you can see a 6 and a 1, again these would have to be on the opposite sides.

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   1 comment  ·  Other...  ·  Delete…  ·  Admin →
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7. Type tool broken - insists on being anything but normal type

   Unable to select the regular type tool. I get type on a path. This is a deal breaking flaw.

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   1 comment  ·  Type, Fonts, Text  ·  Edit…  ·  Delete…  ·  Admin →
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8. Nudging with arrow keys problem when in Picas

   OS X 14.5 Ill 2019 CC 23.0.3/23.0.4:
   This seems to be only happening when the Units are set to Picas:
   Using the arrow keys in the control panel to move an object "below" 0 does not function correctly. E.g.: If an object is at "0p0", hitting the down key moves it to "0p1" instead of "-0p1", then bounces back and forth to "0p0".
   This occurs for any value between "0p0" and "-1p0". If the starting point is less than "-1p0" then the down keys behaves properly, but if you nudge back UP to past "-1p0", then the value pops to the positive value "0p11".

   OS X 14.5 Ill 2019 CC 23.0.3/23.0.4:
   This seems to be only happening when the Units are set to Picas:
   Using the arrow keys in the control panel to move an object "below" 0 does not function correctly. E.g.: If an object is at "0p0", hitting the down key moves it to "0p1" instead of "-0p1", then bounces back and forth to "0p0".
   This occurs for any value between "0p0" and "-1p0". If the starting point is less than "-1p0" then the down keys behaves properly, but if you nudge back UP to past "-1p0", then the value pops to… more

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   2 comments  ·  Tools  ·  Delete…  ·  Admin →
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9. tools & palette windows keep blipping in and out

   Every other click, all of my palettes that I have open will blip off, then I have to click somewhere on the document to get them to blip back up again. Every. Other. Click! How can anyone draw with this going on?

   Coworkers and I all working on same IMacs with most recent OS Mojave and just updated to 23.0.4 this morning and its still happening. Please fix it.

   Far and away, I have been using Illustrator since 2.0, seriously, and it just gets less and less reliable with every update. Very disappointing.

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   0 comments  ·  User Interface  ·  Edit…  ·  Delete…  ·  Admin →
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10. Acumin Font ampersands not printing or appearing in PDFs correctly.

    Ampersands in Adobe's Acumin font are not printing correctly. Sections are being "cut out". When you outline the font, it doesn't appear to be making a compound shape

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    1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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11. Transparency on PNG not supported when imported or replaced

    Transparency mask on the png file shows as white when imported or replaced into illustrator data created last week.

    Transparency on the original png file on the illustrator is intact. The problem is seen only when the new png file is uploaded.

    I thought it may be the png file, but the problem occurs only on the illustrator.

    The problem started after updating both Photoshop 2019 and Illustrator 2019.

    3 votes

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    4 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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12. Illustrator shuts down on it's own while i'm working

    crash issues

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    0 comments  ·  Performance  ·  Delete…  ·  Admin →
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13. App unresponsive due to tour window

    MacOS Mojave, Late 2013 iMac

    This is probably a rare event, but it should never happen and if this "feature" behaved consistently with MacOS, it wouldn't ever happen:

    The other day I launched Illustrator, and immediately pushed the window down and out of the way so I could access multiple files on the desktop. I didn't realize this was the first time I'd launched Illustrator since an update, so a tour window had popped up, but since I had shoved the entire workspace window down right away, I couldn't see the tour window.

    What happened was that I attempted to open files, interact with Illustrator, but nothing would happen. The tour window that I couldn't see (because it was anchored to a window that was mostly out of sight) was waiting for me to take an action on it.

    I tried grabbing the window title bar and raising it back into view, but apparently the tour window stops any other actions in Illustrator. I couldn't "grab" the window frame and move it back into view.

    I realized Illustrator probably had some sort of window like that open, waiting for input, so I attempted to just hit Return (that should universally trigger the "Okay" button on such a window) but nothing happened. Apparently the tour window is immune to keyboard input, requiring a mouse click.

    When I couldn't get Illustrator to do ANYTHING ELSE, I attempted to force quit it through the application manager, but it refused to quit. Apparently the tour window acted like a foot in the door or something. I couldn't even shut down my computer normally because when it got to Illustrator, Illustrator wouldn't give up, eventually having to force it to shut down and then restart.

    THAT IS CRAZY. Obviously it's a rare circumstance that the window is hidden but the offer of a tour shouldn't block all other activity except for a very specific mouse click--it's not mission critical, but it blocks any other action than clicking "skip" or "Okay"

    That's not the way the OS works, and it shouldn't be the way this window works.

    MacOS Mojave, Late 2013 iMac

    This is probably a rare event, but it should never happen and if this "feature" behaved consistently with MacOS, it wouldn't ever happen:

    The other day I launched Illustrator, and immediately pushed the window down and out of the way so I could access multiple files on the desktop. I didn't realize this was the first time I'd launched Illustrator since an update, so a tour window had popped up, but since I had shoved the entire workspace window down right away, I couldn't see the tour window.

    What happened was that I attempted to… more

    7 votes

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    0 comments  ·  User Interface  ·  Delete…  ·  Admin →
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14. Files preview sticks after opening multiple documents

    After having a couple of documents open for roughly an hour, I go to open a new document as well. However, after clicking to open this document I am presented with the preview of the document that was already open in the background.

    Now when I click on any one of the three documents in illustrator they all show the same preview. You can see in the screen shots, three different documents showing the same preview.

    I have to close Illustrator down and reopen it. This happens Multiple times a day and is disrupting my workflow immensely.

    I am running version 23.0.3 CC, on a Macbook Pro (Late 2013) - OS Mojave 10.14.3 - 16GB RAM, NVIDIA GT750M, Intel Core i7 2.3 Ghz.

    After having a couple of documents open for roughly an hour, I go to open a new document as well. However, after clicking to open this document I am presented with the preview of the document that was already open in the background.

    Now when I click on any one of the three documents in illustrator they all show the same preview. You can see in the screen shots, three different documents showing the same preview.

    I have to close Illustrator down and reopen it. This happens Multiple times a day and is disrupting my workflow immensely.

    I am running… more

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    5 votes

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    5 comments  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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15. Adding an asset to the Asset Export panel adds another object with it

    In the attached document when selecting one object and adding it to the Asset Export panel (with or without 'Option' key pressed), it'll always add the Light Red Curved brush the artboard #1, as if this line magnetized to all vectors on that artboard.

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    8 votes

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    8 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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16. Characters in Type on a Path appear rotated

    When trying to type on a path around a circle, the preview shows the letters rotating abnormally, but when converting the text to outlines or printing the type, it corrects itself. Would be fine, but I can't design what I need without the preview first.

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    3 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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17. Color slider don’t work with touchbar

    Colors behavior on touchbar mac powerbook pro doesn’t work.
    I change the color sliders, but don’t get any color.

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    0 comments  ·  User Interface  ·  Delete…  ·  Admin →
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18. IMPORTING png file = blank

    I tried to import a png file into illustrator and nothing happens, it shows as an asset but nothing is on the board. Other png files import normaly, just this specific one for some reason, I even tried to reformat it with photoshop and create a new file and no success.

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    2 comments  ·  Images, Links  ·  Delete…  ·  Admin →
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19. X and Y in values in the transform don’t reflect the position of 2x identical boxes, -they are in obviously different position on alert boar

    X and Y in values in the transform don’t reflect the position of 2x identical boxes, -they are in obviously different position on the art board...the reading is incorrect. It’s up to me to manually manage the alignment. I tried using ALIGN, The align option is useless. I HAVE BEEN DOING THIS FOR AGES. I always trusted the the NUMBERS, BUT NOT LATELY. The X and Y readings in transform are NOT TO BE TRUSTED. Hence great stress. Please FIX the BUG. LOST MY FAITH ..., I wish I could go Back to OLD BUT STABE CS6...CS6, CS6*.
    All the bells and whistles don’t do me any good...
    I have subsequently, updated the version off CC, 5.29.19. and same problems exist. Sorry, my boss is looking at me like I am SLOWWWWW.

    X and Y in values in the transform don’t reflect the position of 2x identical boxes, -they are in obviously different position on the art board...the reading is incorrect. It’s up to me to manually manage the alignment. I tried using ALIGN, The align option is useless. I HAVE BEEN DOING THIS FOR AGES. I always trusted the the NUMBERS, BUT NOT LATELY. The X and Y readings in transform are NOT TO BE TRUSTED. Hence great stress. Please FIX the BUG. LOST MY FAITH ..., I wish I could go Back to OLD BUT STABE CS6...CS6, CS6*. … more

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    0 comments  ·  Properties Panel  ·  Edit…  ·  Delete…  ·  Admin →
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20. Character scroll bar

    The character scroll bar stopped working. If I click to change the font there is no scroll bar, nor is there a size option. I am on Windows 10 (64 bit Home) using the latest Illustrator (23.0.0 64 bit). I uninstalled and reinstalled and still have this problem I am using two screens, and have found that if i move the character window to the other screen and reset it, I can get the scroll bar back temporarily so this seems to have to do with dual screen setup

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    2 votes

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    2 comments  ·  User Interface  ·  Delete…  ·  Admin →
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