8066 results found

1. Unable to set maximum number of files to be opened

   Upon opening program, error displays "Unable to set maximum number of files to be opened." I did research suggesting to open terminal and typing "$ ulimit" but I get "unlimited" as the output. The forum then suggested to report this bug here.

   System: Mac Pro Late 2013
   OS: Mac OS Mojave (10.14.4)
   Product: Adobe Illustrator CS6, part of the Design Web Premium Suite

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   5 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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   AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   I believe this is not an issue for the latest versions of Illustrator CC.

2. BUG: Workspace panels jump from one screen to another when I click on the "stroke" panel

   Details of your operating system and version of Adobe Illustrator
   Mac OS 10.12.6
   AI 23.0.3

   The steps you were taking when you experienced the issues
   Apply stroke color

   Workspace panels jump from the screen where they are set to appear to another screen. I use an Apple Cinema Display (aluminum bezel) and an Apple 27" display with my MacBook Pro (Retina, 15-inch, Mid 2015)

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3. Settings in French / préférences en français

   Ai 23.0.3
   Win 7 Pro x64
   Xeon E5-1650 v3 / 80 Go RAM / SSD 256 Go 850 Pro

   TRANSLATION
   We can't read 2 settings completely, too many characters.
   1 option is too short: Rayons d'arrondis, for this one, the tooltip is helpful. Previous version of Ai use: Mettre à l'échelle les ... and it was better for to understand.

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4. Heavy upload to adobe.io (amazon) without files opened

   During one week I left Illustrator opened.
   During this week, Illustrator upload 21 Gb of data!

   How that's possible?
   What data?

   My post in public forum:
   https://forums.adobe.com/message/11085595

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   4 comments  ·  Other...  ·  Delete…  ·  Admin →
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5. Generic Color Palate

   I am using the newest version of Illustrator. Within the last week or so, my generic CMYK color palette has changed. The percentages that make up the color are different on nearly every color. My black color swatch used to be 100% black. Now it is C:74.97 M:67.92 Y:67.05 K:90.15. Everything in my document is set to CMYK. I changed nothing. My yellow is C:6.18 Y:96.55. It used to be 100% yellow. All of the colors have this issue. Please let me know how I can get this back to the normal way. I've been using Illustrator for the last 23 years and have never experienced anything like this.

   I am using the newest version of Illustrator. Within the last week or so, my generic CMYK color palette has changed. The percentages that make up the color are different on nearly every color. My black color swatch used to be 100% black. Now it is C:74.97 M:67.92 Y:67.05 K:90.15. Everything in my document is set to CMYK. I changed nothing. My yellow is C:6.18 Y:96.55. It used to be 100% yellow. All of the colors have this issue. Please let me know how I can get this back to the normal way. I've been using Illustrator for the last… more

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   1 comment  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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6. Distribute Anchor Points not always working

   When all Anchor Points of a Path are selected, Ai automatically assummes an Object selection, stopping the possibility to make use of the Distribute Anchor Points function.

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7. Can't search on network drives within Illustrator on macOS

   Hi,

   I realized that when I'm working with Illustrator and some item is missing I can't use the finder search function within the network drive so I can reallocate it. It doesn't find anything but if I search on the local drive it searchs just fine. Also if I search from the Finder (directly on macOS, not from Illustrator) on the network drive it finds the files just fine so the bug is within Illustrator. It's also happening with InDesign.

   The problem is also happening on my other iMac as well.

   macOS version: 10.14.5
   Illustrator version: 23.0.3

   2 votes

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   0 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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8. ILLUSTRATOR 2019 IS NOT WORKING!!! I CANT WORK!!!!

   WTF!!! updated system, creative cloud... ALL!!! and I can't work on illustrator!!! PLUS HOW MANY ILLUSTRATOR ARE FCKING being installed???? I have THREE in my dock!!!

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   0 comments  ·  Performance  ·  Delete…  ·  Admin →
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9. Direct Selection tool not working correctly after image trace

   After using the image trace tool and selecting either high or low fidelity, sometimes the direct selection tool stops working correctly. Although you can still use it, it doesn't highlight the points when you actually click on an object. Once you create a new project it works but it stays broken in the old project forever.

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10. illustrator automatically converts linked files to glip groups and it breaks the work with variables

    I open the file, create an place Linked File, save the project.
    Open it again, and there is Clip Group instead of an Linked File
    It breaks the work with variables

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    2 votes

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    0 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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11. Cannot export large files to .png format at 300dpi

    I’m using the command: File > Export As > PNG
    Use artboards: Not selected
    Resolution: High (300dpi)
    Ahti-Aliasing: None
    Background Color: Transparent

    I have an immediate need to export Illustrator files of roughly 8000 px by 6500px to .png format at 300dpi. I tried doing this with a file containing a complicated drawing, but it fails and displays an error box saying:
    The operation cannot complete because of an unknown error [!now]
    I created a simple file containing a few filled rectangles and experimented, with the following results: (all set to export to .png at 300dpi with no anti aliasing)

    3000px x 3000px – and smaller files exported to .png OK
    4000px x 4000px – flashed a not responding banner at the top of the window then did the export OK
    5000px x 5000px – flashed the not responding banner then (a while later) did the export OK.
    6000px x 6000px – No flashing banner, just the Cannot complete – unknown error message in a box.

    I’m running Illustrator 23.0.3, on Windows 7.1

    I tried the same exercise on my laptop and got much the same results using Illustrator 23.0.2 on Windows 10 Home v1809

    I can’t use the fix I’ve seen of copying the file to Photoshop and exporting from there as I don’t have Photoshop. I’d really appreciate some help to sort this out. I’ve spend the afternoon trying to fix it, and I need to be able to create these .png files.

    I’m using the command: File > Export As > PNG
    Use artboards: Not selected
    Resolution: High (300dpi)
    Ahti-Aliasing: None
    Background Color: Transparent

    I have an immediate need to export Illustrator files of roughly 8000 px by 6500px to .png format at 300dpi. I tried doing this with a file containing a complicated drawing, but it fails and displays an error box saying:
    The operation cannot complete because of an unknown error [!now]
    I created a simple file containing a few filled rectangles and experimented, with the following results: (all set to export to .png at 300dpi with no anti aliasing)

    … more

    4 votes

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    1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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12. Gradient Annotator tool is not visible for some objects but it is for others

    Gradient Annotator tool is not visible for some objects but it is for others

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    1 comment  ·  Gradients  ·  Delete…  ·  Admin →
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13. Objects in a clipping mask do not respect "Object Selection By Path Only".

    Reproduction steps:

    1. Draw a filled shape.
    2. Use Draw Inside to draw another filled shape inside it.
    3. In the 'Selection And Anchor Display' pane of the prefs, ensure that 'Object Selection By Path Only' is checked.
    4. Click and drag with the Selection or Direct Selection tools in a part of the first object that does not contain the second object. Note that nothing gets selected unless you drag over the first object's path.
    5. Click and drag with one of those tools in a part of the first object that does contain the second object. Do not cross any of the paths while attempting to drag out this selection area. Note that Illustrator acts as if "Object Selection By Path Only" was off, and either selects the whole clip group (if you're using the Selection tool) or starts dragging the second object (if you're using the Direct Selection tool).

    The desired effect is that step 5 should only select any objects whose paths you cross with the selection box, rather than immediately dragging them. This drives me crazy every time it happens.

    Reproduction steps:

    1. Draw a filled shape.
    2. Use Draw Inside to draw another filled shape inside it.
    3. In the 'Selection And Anchor Display' pane of the prefs, ensure that 'Object Selection By Path Only' is checked.
    4. Click and drag with the Selection or Direct Selection tools in a part of the first object that does not contain the second object. Note that nothing gets selected unless you drag over the first object's path.
    5. Click and drag with one of those tools in a part of the first object that does contain the second object. Do not cross any of the paths… more
    2 votes

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    1 comment  ·  Clipping, Intertwine  ·  Delete…  ·  Admin →
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14. Rotate tool dialogue box won't appear

    After selecting the rotate tool, rotate dialogue box won't appear.

    a dialogue box will appear only if I double click on the rotate tool but then I am not able to move the anchor point to the center of the object.

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    6 votes

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    2 comments  ·  Other...  ·  Delete…  ·  Admin →
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    Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    As per the comment, the way to call the dialog and to define the arbitrary rotation pivot is to Opt/Alt+Click the desired position when the tool is picked.

    However, this does not work well sometimes, especially with a pen and a tablet, and you can upvote the problem here: http://illustrator.uservoice.com/forums/601447/suggestions/32613901

15. Bounding Box resetting automatically — ruins workflow

    Normally in Illustrator, the bounding box is locked to the orientation of an object until you manually reset the bounding box. I am experiencing a bug in Adobe CC 23.0.3 where the bounding box of an object, or group of objects in this case, resets immediately after a rotation. This prevents me from executing the standard task of rotating an object, then scaling it horizontally using the bounding box to create the correct perspective (see video).

    The reason I'm confident in reporting this as a bug is because I have never experienced this before and have been using Illustrator since CS3. Additionally, if this was the expected behavior, there would be no need for the "reset bounding box" menu function.

    I've done my due diligence by looking through the forums, and this was last reported six years ago, so seems like a fresh bug. In that old post, one user suggested re-setting the bounding box of the grouped object prior to rotation, but that also did not solve my problem.

    I'm running Illustrator on an 2017 iMac running Mojave 10.14.4

    Normally in Illustrator, the bounding box is locked to the orientation of an object until you manually reset the bounding box. I am experiencing a bug in Adobe CC 23.0.3 where the bounding box of an object, or group of objects in this case, resets immediately after a rotation. This prevents me from executing the standard task of rotating an object, then scaling it horizontally using the bounding box to create the correct perspective (see video).

    The reason I'm confident in reporting this as a bug is because I have never experienced this before and have been using Illustrator since… more

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    17 votes

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    34 comments  ·  Tools  ·  Delete…  ·  Admin →
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16. Problem with raster effects printing

    We have had to outlaw the use of raster effects here because of the distortion they cause when an AI file is saved as a PDF.

    Our workflow for printing is the save our work from Illustrator as a PDF file which is then placed in an InDesign document. Any raster effects used in the graphic end up adding lines the edge of the effect as well as shifting the colors touched by the effect.

    2 votes

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    0 comments  ·  Effects, Appearance, Graphic Styles  ·  Delete…  ·  Admin →
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17. File that exports in CS6 does not in CC

    Using Adobe CC (tried all versions to date) I cannot export a .ai file to a CMYK tiff at 600 dpi. I receive the following error "The operation cannot complete because there isn’t enough memory (RAM) available."

    The exact same file is exporting in CS6 without issue (CMYK tiff@600dpi).

    Computer has 32GB RAM of which approximately 12GB are free at the time of the error.

    Illustrator is a fresh install on a new computer (Win 10 Pro). Scratch disk set to secondary drive, no other additions or changes to Adobe.

    Process on CC:
    1 - Boot computer
    2 - Log in
    3 - Open the image (attached), this open Illustrator
    4 - Export As...
    5 - Set to CMYK, 600dpi no AA
    6 - around 50% complete (12GB RAM free), "The operation cannot complete because there isn’t enough memory (RAM) available."

    The same process is done in CS6 successfully.

    Using Adobe CC (tried all versions to date) I cannot export a .ai file to a CMYK tiff at 600 dpi. I receive the following error "The operation cannot complete because there isn’t enough memory (RAM) available."

    The exact same file is exporting in CS6 without issue (CMYK tiff@600dpi).

    Computer has 32GB RAM of which approximately 12GB are free at the time of the error.

    Illustrator is a fresh install on a new computer (Win 10 Pro). Scratch disk set to secondary drive, no other additions or changes to Adobe.

    Process on CC:
    1 - Boot computer
    2 - Log… more

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    1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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18. Scaling / rendering bug - Pucker & Bloat

    workpath: make circle -> add anchor points ->pucker&bloat -> cut the circle in two -> join path -> new circle -> minus front -> scaling = error (see images)

    MacOs Mojave 10.14.5 - illustrator CC 2019 AND illustrator 2018 (22.1)

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    1 vote

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    1 comment  ·  Rendering Issues (GPU, CPU)  ·  Edit…  ·  Delete…  ·  Admin →
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19. Uniform (centered) Scale // Bounding Box // Wacom Driver Issues

    Uniform (centered) scale issues while using the bounding box together with "shift+option" keys (Mac OS) for scaling, seem to occure while having older Wacom Drivers installed. It does not happen when working with a Mouse or using the Touch Pad for Example on a Wacom Intuos Touch. Pen input only reproduces this issue with older drivers.

    2 votes

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    0 comments  ·  User Interface  ·  Delete…  ·  Admin →
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20. Cant see entire font list in gyphs tab?

    When I open a New Document and want to view glyphs font list with Entire Fonts selected the lower drop-down doesn't change?! The only way I can get it working is by selecting one of the Adobe templates then go to Gylphs tab and then the font drop-down menu works. Odd, then after that all of my new documents work in the Gylphs tab that didn't work previously?! Once I close Illustrator I'm back to square one again. I have exactly the same set up as 2 colleagues I work with and theirs work from the off.
    Is it a bug?

    When I open a New Document and want to view glyphs font list with Entire Fonts selected the lower drop-down doesn't change?! The only way I can get it working is by selecting one of the Adobe templates then go to Gylphs tab and then the font drop-down menu works. Odd, then after that all of my new documents work in the Gylphs tab that didn't work previously?! Once I close Illustrator I'm back to square one again. I have exactly the same set up as 2 colleagues I work with and theirs work from the off.
    Is it a… more

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    1 vote

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    0 comments  ·  Type, Fonts, Text  ·  Edit…  ·  Delete…  ·  Admin →
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