Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8123 results found
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Launching Ai without the application frame places the document window behind the tool panel
When I startup Illustrator without the application frame it often misplaces my document so it's tucked behind the tools panel — sometime it is where it is supposed to be.
Mac OS 10.12.6, AI 23.0.1
2 votes -
Export As in an action does not save parameters but uses ones from the latest export instead
When you record 'Export As...' as an action, and use PNG format, the parameters (resolution, anti-aliasing type, background color) are not saved in the action, but are instead just picked up from the last used export.
Is this not a big problem?
Aren't actions supposed to be self-contained?
If one toggles on the 'dialog' icon in the Actions panel (to let us pick settings on the fly), then it's no different from just choosing the Export As... menu item, so what's the point of the action?Tested with Win 2024
5 votes -
Adobe Illustrator recovered files... but they're not showing up, anywhere.
Adobe Illustrator recovered files... but there not showing up. And not in a Temp Folder. I tried restarting the app and it says that it was recovered. But when pressed ok nothing shows up.
2 votes -
Changing the size of a graphic will not remain stable and does not maintain it's location point.
I have a graphic that uses the top-left as the alignment reference point. It is on an artboard that is positioned in whole numbers (no decimals).
I want it to be at X: 20px and Y: 20px
I want it to be W: 700px or Y: 700px (either one not both)
I do not want the position of X or Y to change from 20px.
I want to maintain whole numbersWhat happens instead:
When I resize the graphic it will not maintain a whole number and it changes the position/location of my reference point. I have snap to pixel…1 vote -
TIF files from Adobe Libraries are not supported
TIF files from Adobe Libraries are not supported in Illustrator. This has been a problem for at least a year now that needs to be fixed. Unfortunately, we have had to create jpeg files and relink the graphics for all of our clients. I am unsure why that file type would not be supported.
2 votes -
Selection tool works like the Direct Selection Tool
I cannot use the Selection Tool because it works like the Direct Selection Tool, therefor I cannot scale or move any objects on my artboards.
I have tried the workaround to change settings in preferences, but the problem still persists.
I have a Windows Desktop:
AMD Ryzen 5 3600 6-Core Processor
32GB DDR4 RAM
Radeon RX550/550 Series
1TB SSDIllustrator CC 2025 (V29.3)
1 vote -
macがスリープしない
Illustrator2025へのバージョンアップ以降、Illustratorがバックグラウンドで起動している状態でmacがスリープしなくなりました。
【対象デバイス：iMac2019(macos14 Sonoma),iMac2017(macos13 Ventura)】
同じ職場で使用している複数台が同じ現象。
スリープにならない状態からIllustratorアプリのみ終了したところ、通常通り指定の時間でスリープに入りました。
これまで、スリープにならない場合の対策（再起動、ソフトウェアアップデート、NVRAMやPRAMのリセットなど）をしてきましたが解決には至りませんでした。
一方で、M1iMac2021はアプリ起動中でもスリープになります。2 votes -
Illustrator performance, conflict with windows 11 desktop manager process
I was trying to rotate an image within illustrator and the performance was unusable. Trying to select then rotate was slow and unresponsive. Made no sense as my workstation has plenty of resources. 24core/512GBram/RTX 5000 ada. I did a quick google search and found a redit post suggesting exiting illustrator, find dwm.exe, end the process (explorer crashes then reloads, so does dwm.exe), restart illustrator. After performing these steps, illustrator was working like it should, responsive and useable.
Should not have to go through this process just to get illustrator to work correctly. Need to investigate with MS what is happening…
1 vote -
Right-click menu appears in wrong location
Right-click menu appears far below the cursor. If clicked low enough on my secondary monitor, the menu appears on my MacBook Pro's internal monitor (arranged below my external display). Photos showing this behavior attached. Has been happening for quite a while now and driving me crazy, figured it would've been been fixed by now.
Illustrator 29.2.1 / macOS 15.3.1
2 votes -
Add colour theme to swatches from CC Library is not working, it only gives a pink swatch
Add colour theme to swatches from CC Library is not working, it only gives a pink swatch
1 vote -
Text editing issues in regular and large canvases
- Set the regional text to "align both ends, align the last line to the left", which aligns normally in a regular canvas, but cannot align on the right side in a large canvas.
- For the text in the same area, adjust the "Scale Spacing" text in the big canvas to overflow on the right. Display normally in regular canvas.
2 votes -
「スクリーン用に書き出し」でCMYK書き出しされる
Illustrator2024 (ver. 28.7.4) にて、カラーモードがCMYKのドキュメントを「スクリーン用に書き出し」でJpeg書き出しすると、CMYKで書き出されます。
Illustrator2025 (ver. 29.2.1) で同一の操作をするとRGBで書き出されます。
Illustrator2024 (ver. 28.7.4) の挙動が誤っているため、修正を要望します。1 vote -
Smart Guides not working on Ai 29.2.1
Smart Guides are not working. Nothing happens when I try to turn them on I have adjusted the settings in preferences, everything looks right they just don't show up.
1 vote -
Cursor Moving on its own After Creating Clipping Mask
Often after I create a clipping mask the cursor will, on its own, slowly begin moving across the screen. I can see it flickering with each step. If I hit escape it will stop the cursor and return to normal. M1 iMac Sequoia 15.3, Illustrator 22.9.1.
This problem has happened to me in the past in previous versions, I can't recreate it when I undo and remake the clipping mask.
1 vote -
Nothing is visible except outlines when selected
You get glimpses of its color when zooming in and out but cannot view the coloration.
How can it be corrected?1 vote -
Bullets/Numbering indents don't scale with type objects
The Indent/First line indent values set in bullets and numbering options don't scale with type objects.
Normal paragraph indents do scale as expected, so I think this is an oversight or bug.
Examples:
1. Area type with text at 12pt, numbering options have an 18pt left indent and -18pt first line indent.
2. Same object scaled 150% -- type is now 18pt, indents have not changed, meaning left indents for double figures have been forced to the next tab.
3. Paragraph without bullets/numbers, 12pt, left indent 18pt, first line indent -18pt.
4. Same object scaled 150%, type is now 18pt,…-
Screenshot%20(3).png 635 KB -
Screenshot%202025-11-18%20101021.png 99 KB -
After%20scale%20down.png 92 KB -
After%20scale%20up.png 64 KB -
Screenshot%202025-11-18%20102454.png 22 KB -
scale%20down%20after%20point%20type.png 66 KB -
convert%20to%20point%20type.png 86 KB -
Actual%20Text.png 78 KB -
Type Scaling 4.png 138 KB -
Type Scaling 3.png 100 KB -
Type Scaling 1.png 103 KB -
Type Scaling 2.png 122 KB -
Screenshot 2025-02-11 131212.png 418 KB
4 votes -
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Create Gradient and Create Swatch Info don’t get played in actions
Swatches panel’s flyout menu now has two new commands, Create Gradient and Create Swatch Info.
When we try to record these into actions, they get added fine — but once played, nothing happens at all: no gradient gets built, no color legend appears on canvas.
As always, these new additions don’t get integrated into the application enough... Please don’t abandon them!11 votes -
Character styles seem sticky, sluggish
The character styles dialog seems very sluggish, sometimes being unresponsive for a minute. So far no crashes, but a major pain having to wait for the styles to register changes....
2 votes -
3D Materials Panel Causes Much Longer Document Load Times
Regarding the 3D Effects Panel in Illustrator, it seems to take nearly 20 seconds when launching a new document if in the previous session the Panel was active. If the 3D Effects panel was not active, then the document loads much faster. It would be great to have Illustrator handle the load time better.
I'm using Illustrator version 29.2.1 in MacOS WITH Sequoia 15.2 on an M4 Pro 48GB RAM.
2 votes -
Recolor artwork with patterns doesn't work
Using Mac OS Ventura 13.3
Adobe Illustrator 29.2.1As described, I am able to access the recolor artwork panel but when I click OK it doesn't do anything. Video below. It used to work.
1 voteThis behavior can be controlled with the Preserve Black option inside of the Color Reduction Options dialog, hidden under a small button at the top of the Recolor dialog
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