Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8067 results found
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Anchor point crash bug
Illustrator v 27.5 (Bug has existed in previous versions)
Windows 10There is a bad bug that crashes Illustrator when I try to move a path or shapes anchor point via direct selection tool.
I will either move the path/shapes anchor point or handle normally or selected with key-binds (ctrl, shift, alt), when the bug occurs the software will seemingly freeze and after several seconds will blackscreen and no longer respond.It happens at random but when it does the software will not respond no matter how long I leave it for, I am then forced to close the program…
1 vote -
AI2023 can't open the PDF files exported from Packmage
Hello, I have been using Packmage CAD to generate PDF vector graphics (which only contain vector information, including layer information from AI files), and have always been able to open and edit them in AI, even in Illustrator v26.5.3. However, the latest version of Illustrator 2023 is giving me an error. Could you please help me fix AI2023 or make it compatible with the old version of PDF?
1 vote -
Version 27.5 a problem with using tabs in text boxes
Tabs do not seem to be working correctly in text boxes.
1 vote -
Exported TIFF files not showing layers
When exporting TIFF files as different art boards only one layer displays.
I found the cause was that one of the layers was selected. This is the only item that was showing in the exported files.
By simply deselecting the layer the whole file exports properly as expected.
The two exported files are from the same document…
The one with just the blue background is the one with the background selected making it the only thing showing.
The other file was from the same document with nothing selected displaying both flags and background.
1 vote -
Opentype-SVG no longer rendered correctly in 2023
I have some Opentype-SVG fonts that render correctly in MacOS with Pages/Number/Keynote, MS Word/Excel/Powerpoint, in Chrome, and LibreOffice (Mac/Linux). That's several font rendering engines.
In Illustrator 2023, however, they were rendered stretched horizontally (as if the SVG occupy the full space ignoring side-bearings). The spacing issues is even worse for SVG glyphs with standard ligatures --- the SVG occupies only the space of one character.
I have used OT-SVG fonts in Illustrator before, and I don't recall seeing strange behaviour like this. Could this please be fixed?
1 vote -
Pencil Tool - unknown error - Illustrator 27.5
Whilst working and switching to the pencil tool I get an unknown error warning, and have to quit the program to try and fix it.
5 votes -
Object editing actions stop working
Some actions stop working without reason. Sometimes I can't rearrange objects or even duplicate. That includes the Keyboard shortcuts for those actions. I need to restart Illustrator for it to work again.
I work on Macbook Pro 14" M1 Pro1 vote -
Illustrator 2023 - 27.5 Arabic Right to left alignment issue
Hi, I am using illustrate 2023 [27.5] / MacOS Ventura 13.3.1 - Mac mini M2 Pro. Here we are facing an issue in Arabic text alignment. As per your help, when we paste Arabic, it detects automatically the language and when we select the language alignment and orientation would change according to the language. But here, even if we select the above steps the orientation remains exactly like English. Older versions we had a manual text orientation [Right/ Left] tool on the bottom side of Paragraph settings box, now only "Hyphenate" is available. Attached screenshot of the same. In the…
2 votes -
PDF export misses
After performing "Save a copy" and choosing the PDF, the PDF created does not contain all the art of the artboard. It seems random with no consistency as to what is affected.
- Sometimes ungrouping helps, 50%. Most often I have to delete the art and replace it.
- Could even be the same art that appears on another page, so its not errors in the art.
- Could be copy or vector work.
- Does not matter if its save as smallest size or other size1 voteThe team would need the test file you can reliably reproduce the problem, the steps to reproduce it, the exact OS specs and the version of Illustrator used. A video can also help to study the issue.
If you can share the file publicly — please attach it in the comments. If if you are not allowed to do so or you do not want to make it public — you can send it over to sharewithai@adobe.com
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Artboard Snapping is broken when creating a new artboard
If you're creating a new artboard, you can snap the edges of the artboard to previously created artboards.
However, if you hold SHIFT to constrain proportions (handy if you're making social size assets for example), the snapping no longer works, even though you'll still see the snapping points.
Furthermore, when you constrain proportions, the artboard location will be a decimal point, meaning if you Export For Screens, you'll get extra pixels added to your artboard thanks to a different unrelated illustrator bug.
Video attached.
AI version 27.5
MacOS Ventura 13.2.13 votes -
Can NOT see what is selected!
Selecting an Object or text no longer gives any indication that it is selected! No handles, no highlighting. I updated to 27.5 and it seemed like it worked for a few clicks, but has reverted back. I can't see that it is a setting, and can't seem to get the expected behavior back. It is ridiculously difficult to work on a file when you have to just assume something is selected!!
1 voteIt happens if you accidentally toggle the View > Show Edges command with Cmd/Ctrl + H hotkey.
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Using Color Guide causes Illustrator to crash
When selecting a harmony rule in the "Color Guide" window Illustrator crashes time and time again. I'm running Illustrator v.27.4.1 on an M1 running Ventura 13.2
1 vote -
illustratorだけ正常にフォントが表示されない
TTEditで自作したフォントを10個インストールしましたが、Turetypeの日本語フォントのみillustratorでだけ表示されません。フォント名は連番で作成していますが（例：WA-01、WA-02など）環境にないフォントとしてフォントファミリーとして認識してしまします。
手動でフォントを変更することは可能ですが、他のPCでは同じフォントと認識しません。
Excelでは表示されます。PC：Windows10 21H2
illustrator：26.0、27.0どちらでもダメでした
実行：フォントリストの再作成、フォント名の英語表記ON/OFF、環境設定ファイルの再作成、Adobeのログアウト、PCの初期化、日本語IMEの旧バージョンON/OFF、Adobeの必須ファイルへ直接フォントファイルを入れてのインストール、Windows/Fontsへコピーしてのインストールいろいろ試しましたが変わりませんでした。
PCも変更してみましたがダメでした。まず、フォントリストが削除出来ませんでした。
（写真参照）解決策があれば教えていただきたいです。
よろしくお願いいたします。1 vote -
Bitmap images change color
I'm using Illustrator 27.4.1 on Mac OS Ventura 13.2, but I've had this problem for several years.
I link to 1-bit BMPs and color them with a swatch.
When I have multiple BMPs using multiple colors, the preview will often change to one of the other swatches. It does not export this way, but makes it a challenge to design.
The fill color is still displayed in the toolbar correctly, but previews incorrectly until I swap the fill and stroke color twice. When i click somewhere else it will change again. In the screen recording, the bottom bmps should be…
1 vote -
Illustrator turning PNG images yellow/purple / inverted
Running Illustrator 27.4.1 on Mac OS Ventura 13.2.1.
Having this issue with clear PNGs on Illustrator. The PNGs look okay when placed on the file. Upon re-opening of the file, all of the clear PNGs have turned negative, having a purple filter/yellow background.
4 votes -
Hiding a layer doesn't hide the guides
Since the Update 27.5 of Illustrator CC all guides oaf any file are showing whether or not their parent layer is visible or not. In my Graphic template i have a base layer for guides of different target sizes, areas and columns which are organized on named layers for each type of guides to easily show/hide them.
since the the last update (27.5 AI on macOS) ALL guides are showing up whether or not the layer containing these guides is hidden or shown which results in showing all guides for 4, 5 and 6 column layouts as well as all…7 votesA configuration modification has fixed this problem. It may take up to 24 hours for your Illustrator to show the changes resulting from this update.
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Save As dialog is too large and empty
When I click save as the window is so large i cannot see the UI. I have checked the settings for the UI size and it is set to small. I also checked with multiple other screen resolutions and nothing could remedy the problem.
Windows 10
Intel(R) Core(TM) i7-7560U CPU @ 2.40GHz
Intel(R) Iris(R) Plus Graphics 640
16gb RAM1 vote -
Lost partial fraction capabilities for OpenType
It seems that Illustrator has lost partial fraction OpenType capabilities recently. I was able to create various types of fractions using the 'Fractions' option in the OpenType menu. As of recently, this capability has since been limited to basic fractions (1/4, 1/2, 3/4).
Just to note that I did not change the font. I've been using the same font in both cases (Myriad Pro).
Currently on Illustrator 2023 (Ver. 27.5).1 vote -
Move (Enter) doesn't copy the first time it's selected
When moving using the enter shortcut and hitting copy. It fails the first time and doesn't do anything. but the same input works the second time See attached video.
4 votes -
Grüner Ampelpunkt
mit dem Grünen Punkt oben links im Fenster (Ampel) lassen sich 2 Apps, Illustrator und InDesign, nicht mehr vergrößern und zurück. Geht nur noch groß zu stellen aber nicht mehr zurück.
1 vote
![Module 2 Graphics [Recovered] bug sample.ai](https://assets.uvcdn.com/pkg/icons/files/default-sm-0cef6018a827be3ab2ea6d3f2f15c8f8aec45cbb4e04b84be42d172e9a83870b.png){kind=icon}
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