Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8129 results found
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Blue is now purple
When selecting a vibrant blue with the color-picker it shows it correctly and when it is applied it looks purple. (the color's HEX is correct though)
This also happens when I drag&drop an image that has vibrant blue colors in it.
Any ideas why this is happening?
6 votes -
Auto spell check occasionally not working
I turn on the auto spell check always. However I still found out some typo mistake weren't underlined. I can still spot the spelling mistake by clicked into spell check function, but I cannot see the auto spell check is functioning well all the time.
6 votes -
background to artboard flickering when mouse moves
MacOs 11.2.2 - flickering occurs in areas surrounding artboard when the mouse cursor moves.
6 votes -
GPU Preview not available (grayed out) after editing artboard
With newest version of illustrator the GPU acceleration and GPU-Preview fails in some files. To test it i have created a blank document and the GPU preview works. But when I edit the artboard, the GPU preview is turned off at that moment and cannot be reactivated. Reset the Illustrator-Settings to default doesn't fix it.
Illustrator 25.2, MacPro2013, GPU AMD FirePro D700, Monitor 2560x1600Pixel, Wacom-Tablet, MacOs Catalina and Mojave testet.
6 votes -
"View using GPU" greyed out since Illustrator 2021
Since we have updated to Illustrator 2021, on one of our machines (Mac mini 2018) "View unsing GPU" (CMD+E) is greyed out and can’t be activated. GPU IS activated in the Illustrator Preferences! Using Illustrator 2020, this function works as usual.
An other glitch, that we noticed on both of our machines (the 2018 mini and a 2019 iMac): When opening a document in Illustrator 2021, the window turns black for a moment until the document is shown. This does not really cause any problems, it is just strange and does not occure with Illustrator 2020.
6 votes -
New update v25.1 is extremely buggy
With this new update I get the 'spinning beachball' constantly while trying to zoom in or out of the artboard.
Also - I have multiple objects with clipping masksI'm seeing unprecidented levels of glitches and visual artifacts all over the place that appear/disappear/reappear when zooming in and out. It's nearly unusable in this state!6 votes -
Recovery Files Missing, Autorecovery enabled
I had auto-recovery on before Illustrator crashed however when I restarted the program I received a prompt that said auto-recovery is now disabled. I tried to manually recover the files from the data recovery folder but there are no files in the folder even though it say the most recent update was when I last opened the missing files.
6 votes -
Text cursor/text selection is invisible when inside group, and getting text cursor is jittery at best.
The text cursor and text highlight selection don't appear when inside grouped text. Also getting the text cursor vs the selection cursor is very jittery. I'm running ai 25.0.1 on a 2017, 5K iMac, os Big Sur 11.1. I've attached videos of the poor functionality.
6 votes -
Accessible title is ignored when opening or exporting an SVG
When an SVG document with a <title> element is opened, the title appears to be silently dropped. I don't see it in the Document Title of the File Properties nor in any layer. Moreover, when a Document Title is provided in the File Properties no <title> element is created in the SVG export. This is a significant barrier to creating accessible content for a file type that is becoming ubiquitous on the web. Yes, a title can be entered separately in a text editor after export, but such a requirement unnecessarily adds significant fragility to the process of creating/editing accessible…
6 votes -
Show Import Options Not Working
I'm on the latest version using Big Sur OSX. I was wanting to use import options for Placing a layered psd file but checking "Show Import Options" doesn't bring up the dialogue.
6 votes -
Illustrator 2021 Won't Load - I have already contacted Customer Care. They were not able to help.
Please help. There are a number of users experiencing this major bug. Please read: https://community.adobe.com/t5/illustrator/help-illustrator-2021-won-t-load/td-p/11530119?page=6
I think Adobe needs to realize that it has been isolated to Illustrator v25.0 only. Like everyone else, the latest releases of Photoshop v22.0.1, InDesign v16.0, and Bridge v11.0 all work just fine. Moving down to Illustrator v24.3 seemed to help get everyone back to work. However, since this is a newer version, there is a question on the projects that we have been working on with v25.0 will open up without any hiccups with v24.3. I am testing that right now as I have…
6 votes -
Some freeform gradients change when selected with one or more other objects
The problem always seems to affect the same objects and certain color groups. I've attached two pictures: the first shows the gradient I created, the second shows how the gradient changed the instant I selected it with another object.
Please view this thread, as it includes a complete description of the problem and several photos:
6 votes -
Can't Pinch Zoom when the Free Transform tool is selected
I'm using a MacBook Pro (2,9 GHz Quad-Core Intel Core i7) with MacOS 10.15.6 and can't Pinch Zoom when the free transform tool is selected. With other tools it works fine.
6 votes -
Inaccuracies with Pathfinder and Shape Builder tools
I'm using v24.3, the most recent Illustrator version. When zooming in on a shape, the selection outline does not appear to correspond to the actual fill area of the shape. When doing any cutting or merging with the pathfinder or shape builder tool, this discrepancy starts to create inaccurate results, as the tools seem to favor the selection outline as a guide when cutting.
As an example, I have a circular background. I want to "mask" a square onto it, so one of the corners of the square is outside of the circle. This corner I intend to cut off…6 votes -
Color theme panel scaled
Color theme panel is scaled and I can't see all the interface.
I've tryed change ui scale but no sucess.
What can I do to fix it?6 votes -
Select > Object > All Text Objects incorrectly selects hidden/locked grouped text
Windows 10
Illustrator 24.2.3 (64-bit)Select > Object > All Text Objects incorrectly selects hidden/locked grouped text.
This causes two issues:
1. hidden/locked groups of text shouldn't be selected at all by this command. (It won't actually select a hidden group of text if the TextFrame(s) inside the group are also explicitly hidden individually).
2. In a case where everything is unhidden/unlocked, this command selects the GROUP of TextFrames, not the TextFrames directly. This command will actually correctly select TextFrames in a group directly if there is another type of object sharing the group, like a pathItem, for some strange…6 votes -
Font Preview Size
In Illustrator 24.2.3,
We are not able to change the Font Preview Size in the preference Dialogue in/under the Type Tab, and you also do not have the same feature in the Type Menu, which is the right place to set the Font Previews size default,
we are also not able to see the Font names in the written text as a preview in the Font/Character Menu.6 votes -
Eyedropper STILL not wroking on grouped objects in Illustrator 24.2.3
When using the eyedropper on grouped objects, it'll show correctly in the color panel, but it'll only apply the stoke color to the group. Please fix this! The eye dropper has not worked for grouped objects for way too long now.
Windows 10
Illustrator 24.2.36 votes -
"Distribute" object function is not working properly
You cannot distribute objects. All objects align together in the center.
6 votes -
Gaussian Blur Effect producing different results from 24.1.3 to 24.2 or 24.2.1
The Gaussian Blur Effect "Effect→Blur→Gaussian Blur" is now behaving differently in 24.2 than it was in 21.x. Updating to 24.2.1 did not solve the issue.
The issue: A designer applies a Gaussian Blur to a vector shape and sets the desired blur level to achieve the desired effect. When that file is opened by another user using 24.2 or 24.2.1, copying and pasting the object, or toggling the visibility of the Gaussian Blur effect (in the attributes panel) on the original object will change the visual appearance of the blur (the blur noticeably increases in strength).
This alters the intended…
6 votes
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