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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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8063 results found

  1. Illustrator Version 28.7.1 - xmpfile does not have a constructor ( using Extendscript with Illustrator )

    OS: macOS Sonoma 14.6.1 (23G93)
    Illustrator version 28.7.1

    Prior to this update I have been able through extendscript to read XMP data from a file. After the update I get an error:

    "XMPfile does not have a constructor".

    on the line of code:
    var xmpf = new XMPFile(.........

    Reverting to the prior version resolves the issue.

    2 votes

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  2. Scrubby Zoom stopped working

    My Scrubby Zoom suddenly stopped working. It worked this morning and after it wouldn't work at all.
    It's activated in my GPU Performance under Animated Zoom.
    I'm NOT in Pixel Preview or in Traced Preview.
    I have a 2023 Macbook Pro M2 Max Sonoma 14.6.1
    Adobe Illustrator 28.7.1
    Can someone help me?
    Thank you :)

    2 votes

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    0 comments  ·  Performance  ·  Admin →
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  3. Calligraphic brush renders improperly if Roundness is less than 10%

    Calligraphic flat brush renders improperly (brush tip is S-shaped) when roundness is less than 10%. Was trying to do calligraphy with 5% flat tip in Illustrator when I noticed this problem, that creates a lot of cleanup. See images.

    2 votes

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    0 comments  ·  Brushes  ·  Admin →
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  4. Hidden objects wrongly get sent to back when duplicating artboards

    When I alt-drag to duplicate an artboard where I have hidden an object on the artboard, it moves the hidden object(s) to the back. The bug doesn't work if the hidden object is all the way in front.

    This is very frustrating, as I frequently hide objects and duplicate artboards, and it's causing everything to suddenly be out of order.

    To replicate problem

    1. create a few stacked shapes in an artboard
    2. hide one of the objects (not the top object)
    3. with the artboard tool, alt-drag to duplicate the whole artboard
    4. show all objects
    5. you will see that the formerly hidden…
    2 votes

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  5. Strokes on text area, fill disappear

    Not sure if this work as intended, but it seems a bug to me and it does not allow using text areas elements. and strokes.

    I need to apply a silhouette stroke to a whole group of elements.
    I add a stroke, and I move it as the last effect in the aspect panel. This work for every group of elements, symbols and etc. Expect with groups containing text areas with filled background. In this case infact the stroke is removing the color fill from the text area.
    video: https://drive.google.com/file/d/1Td5y2LUQqcHD7BGAw5cl3-7aO4KDi6m6/view?usp=sharing

    I need to add external strokes to groups continaing text…

    2 votes

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  6. 2 votes

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  7. Smooth function converts smooth endpoints in a partial selection into sharp ones

    Here I try to smooth a portion of a simple ellipse with extra points added.

    The Smooth tool works as intended — the points stay smooth, the curves does not get any bumps or creases.

    The Smooth slider however treats the now selected portion of the path as a separate thing altogether, caring about the local smoothness only, making the flush smooth connections to the whole curves into sharp ones.

    I now have two creases I never wanted to create (I am smoothing or what?)
    Please rethink how it treats partial selections.

    2 votes

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    0 comments  ·  Tools  ·  Admin →
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  8. Creative Cloud Libraries — duplicated library asset not visible in filtered Libraries palette view

    When I have a search filter applied in the Libraries palette in Adobe Illustrator to show only assets whose names start with "icn", and I right-click to duplicate one of the filtered assets, the newly created duplicate asset does not appear in the filtered Libraries palette view. The duplicate is created successfully, but is not shown in the current search results. To see the new asset, I have to retype the "icn" search filter, at which point the duplicate becomes visible.

    Expected result:
    After duplicating a library asset, the newly created duplicate should be immediately visible in the…

    2 votes

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  9. Export to SVG adding spurious characters to gtags from layer names which start with numbers

    When exporting to svg if the layer name in Illustrator starts with a number when it comes out the other end as a gtag in the svg it is adding spurious characters. For example if a layer name starts with 0Yx it is coming out in the svg as _30Yx This then means that downstream where the application is expecting 0Yx it's not working as _30Yx is there instead. This has only started recently with the new version of Illustrator and the only work round is to close Illustrator 2024 and export using Illustrator 2023

    2 votes

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  10. Not Responding Issues

    What is wrong with Illustrator today? As I am working on an infographic, every time I do something the program with stop responding/"not responding" for 3-10 seconds. It is extremely difficult to work like this.

    2 votes

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    0 comments  ·  Performance  ·  Admin →
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  11. Estoy teniendo problemas con la versión 28.6

    Estoy teniendo problemas con la versión 28.6 ¿Porqué? Siempre que se actualiza mi PC o se actualiza illustrator a alguna versión ¡FALLA!

    2 votes

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    1 comment  ·  Launch  ·  Admin →
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  12. All Adobe apps hang on launch

    Adobe Illustrator, Photoshop, InDesign are not opening.. its hanging when i start software. pls fix it. It suddenly happened.
    I am not able to work my files since past 3 days.. I tried uninstall & install, but still same. Pls fix asap.

    2 votes

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    1 comment  ·  Launch  ·  Admin →
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  13. 鼠标按住路径illustrator无响应,松开鼠标就好了

    鼠标按住路径(任何路径)illustrator无响应,松开鼠标就好了。
    如视频:

    2 votes

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    3 comments  ·  Other...  ·  Admin →
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  14. 2 votes

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  15. 2 votes

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  16. When using Export As SVG in 28.5 and 28.6, underscores get replaced with '_x5F_', unlike in 28.4 and earlier

    When exporting to .svg, '_x5F' text is added to one of the layers, which then changes the order that things are displayed.
    I do not understand how this text is now added and would like to prevent it from happening.

    2 votes

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  17. カッコ

    最近、左括弧の位置が変わります(2024,2023で開いても同様です)。
    対処方法ありますでしょうか?

    2 votes

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  18. greatcutadobeplugin2024.aip plugin issue detected

    Plugin issue detected, tried to fix the issue, tried to relaunching Illustrator but it's not going in safe mode need help

    2 votes

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    1 comment  ·  Launch  ·  Admin →
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  19. 调整字重后字体字号会缩小

    调整字体字重后字号变小问题,此问题只出现在“大画布”中,“常规画布”无此问题。
    重现方法:
    1.新建大画布;
    2.新建文本,选择这款字体;
    3.保存-关闭文档;
    4.重新打开关闭的文档,修改字重。
    字体下载:https://www.123pan.com/s/n0wXjv-Tc69A.html

    2 votes

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  20. 填充转描边问题

    同一个图形在大画布中填充转描边出现异常;在常规画布中正常。
    如视频及文件。
    这里无法上传AI文件,文件在下面评论区。

    2 votes

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