Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
- or
No existing idea results
- ~ No ideas found ~
8155 results found
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Document’s dimensions are 10 times larger when printing
Illustrator calculates dimensions incorrectly.
The problem is when printing from Illustrator.There is no problem saving the file and placing it in ONYX.
Incorrect settings for mm and cm units
1 vote -
Illustrator "froze" when adjust object in transform panel
- Mac Mini 2024 (Sequoia 15.5)
- Adobe Illustrator 2025 (29.6.1)
- Tried moving the selected object using "Transform" panel - X,Y value
- Adjusted the "Y value" by 1mm - the app dialog "Progress - Transforming Objects..." pop up and nothing happen, app just froze.
1 vote -
Pen’s rubber band lies when I try to continue a path with with an unnecessary handle
Please take a look at this file and the GIF attached.
Try these steps:
1. Grab Direct Selection and select the inner arc segment only
2. Cut it
3. Delete the rest
4. Paste the segment back (I used Paste in Front)
5. Now select the point at the top. When zoomed in, you can clearly see it has an unnecessary handle — the remnant of the deleted path, not contributing into the curvature of the path in question (BTW, if you save it right now, Ai would strip away both 'appndix' handles from both ends of the path — that’s why steps 1-4 are required)
6. Pick Pen tool (make sure you have Enable Rubber Band for Pen Tool enabled in Preferences > Selection & Anchor Display) and click the top pointWhat should happen:
the unneeded handle should be immediately removed and the rubber band should be straight, matching the result we get when placing a new point with the tool.What happens:
...the top point is the 'point 0' of the path, the starting point. When I click, Ai reverses the path internally, making it the last point of the path, to add a new point at the end — an expected behavior... but it seems like while flipping it, the data of the handles doesn’t get updated in the proper moment, and the rubber band grabs the reversed direction of the handle!If I revers the path with Object > Path > Reverse Path Direction before step 6 — no problem happens.
If I click the point at the bottom instead of the one at top — no problem happens.The issue is old, and I was able to make it happen with CC2017.
It doesn’t happen often (for me it’s like once a month), but Ai has way too many bugs and I am quite tired.
Please fix.Please take a look at this file and the GIF attached.
Try these steps:
1. Grab Direct Selection and select the inner arc segment only
2. Cut it
3. Delete the rest
4. Paste the segment back (I used Paste in Front)
5. Now select the point at the top. When zoomed in, you can clearly see it has an unnecessary handle — the remnant of the deleted path, not contributing into the curvature of the path in question (BTW, if you save it right now, Ai would strip away both 'appndix' handles from both ends of the path —…1 vote -
Cuando necesito arrastrar un objeto, se congela el programa
Cuando necesito arrastrar un objeto, se congela el programa, incluso cuando son objetos livianos, como vectores.
Windows 11 Home
Illustrator 29.6.1 (64 bit)1 vote -
Shift+Dragging an Object doesn’t constrain it
Dear Adobe, if I wanted to nudge an object across the screen with the arrow keys to retain it's current horizontal/vertical alignment I would be designing everything in Microsoft applications. Please, PLEASE, PLEEEEEEAAAAAASE fix the Shift+Drag position constraint, it hasn't worked for over a year, and I'm losing my mind.
1 vote -
Adobe illustrator hangs up/not responding whenever the application is closed
Whenever my adobe illustrator application is closed the hangs up for 5-10 seconds and enters "not responding" in windows before closing. This happens whether or not a file is open and has been replicated across user profiles in windows. Previous tickets with support for this issue are : ADB-39790766-X5M6, ADB-40236629-R6J6, and ADB-40751699-T0T2. I have uploaded logs from the adobe log collection tool under the following name: AdobeLogs20250711062022_057-win-GS.zxp and have a local copy as well if it is needed (unable to attach here).
1 vote -
Outlining text makes glyphs rotated
Create outline text will deform...
1 vote -
Preview mode switches to Outline when saving
The file got outlined while saving it.
1 vote -
Resizing an area type leads to Error:PARM
Using bounding box or Free Transform to resize text encounters an unknown error.
Couldn't add just another text line in the paragraph.1 vote -
Problems with dividing a shape with a stroke
When dividing a shape with Divide or Shape Builder, the stroke inside the shape increases or extends beyond the edges. For example, a circle is divided into eight parts...
1 vote -
Einfrieren nach einigen Minuten
Illustrator 29.6.1, Windows 11:
Illustrator friert jedes Mal einige Minuten nach dem Starten für ca. 5 Minuten ein. Der Fehler tritt unabhängig davon auf, was man gerade tut, der Fehler tritt auch auf, wenn kein Dokument geöffnet ist und nur das Startfenster angezeigt wird. Nach den 5 Minuten läuft er dann ganz normal weiter.1 vote -
Save/Export Dialog Fails on macOS 26 Beta — System UI Freezes After Error
Operating System:
macOS 26 Beta (Tahoe), latest developer beta as of July 2025
Mac model: MacBook Pro M2 (2022)Adobe Illustrator Version:
Latest available via Creative Cloud as of July 3, 2025 (v28.x.x)Steps to Reproduce the Issue:
Open Adobe Illustrator.
Create or open any file.
Go to File > Save As or File > Export.
The system attempts to open the save dialog but fails.
The following error appears:
“The save file operation failed. The save file operation failed to connect to the open and save panel service.”After that, core macOS interface components freeze, including:
Finder
The menu bar
The Dock
The only way to recover is to open Activity Monitor or run killall Finder from Terminal.
Expected Result:
The Save or Export dialog should appear, allowing me to choose a file name and location.Actual Result:
The dialog fails to open, shows an error message, and the macOS UI becomes unresponsive until manually restarted.Additional Notes:
This issue started immediately after installing macOS 26 Beta (Tahoe).
The same behavior occurs in Adobe Photoshop as well.
Native macOS apps like Preview or TextEdit do not experience this issue.
I’ve tested restarting the Mac, reinstalling Illustrator, resetting preferences, and booting in Safe Mode.
The system process com.apple.appkit.xpc.openAndSavePanelService does not appear to be running when this happens.
Supporting Material:
Uploading a screen recording separately as requested.Operating System:
macOS 26 Beta (Tahoe), latest developer beta as of July 2025
Mac model: MacBook Pro M2 (2022)Adobe Illustrator Version:
Latest available via Creative Cloud as of July 3, 2025 (v28.x.x)Steps to Reproduce the Issue:
Open Adobe Illustrator.
Create or open any file.
Go to File > Save As or File > Export.
The system attempts to open the save dialog but fails.
The following error appears:
“The save file operation failed. The save file operation failed to connect to the open and save panel service.”After that, core macOS interface components freeze, including:
Finder
The menu…
1 vote -
Unable to place files from Creative Cloud
After I place the file on one artboard, it says "file cannot be traced"
1 vote -
合成フォントの文字化け
合成フォントを使用して途中で合成フォントの構成を編集すると、既存・ドキュメントの選択によって文字化けする。
1 vote -
Unavailable fonts in Illustrator vs Acrobat Reader
When I open a document with a missing font, Illustrator keeps displaying the correct font. However, when I open the same document without any changes in Acrobat Reader, the font changes to the default font. Is this normal? Or do I have to worry about converting to curves first?
1 vote -
Issue when removing asset from Lib CCEnterprise Storage
Quand la bibliothèque CC est créée comme une "marque" dans le "Stockage d'Entreprise" au lieu du stockage personnel, et que l'on supprime un des éléments de cette bibliothèque, la fenetre de visualistation de la bibliothèque s'efface complètement. et impossible de reéafficher le contenu sans quitter et relancer le programme.
A priori celà ne se produit pas avec une lib CC en stockage perso.
1 vote -
Impossible de redimensionner un objet sur Illustrator
Bonjour,
Depuis la mise à jour Illustrator 2025, je n'arrive plus à redimensionner un objet ou une image.
Le curseur ne s'affiche pas dans le coin comme habituellement sur les autres versions d'illustrator.
Pouvez-vous m'aider ?
1 vote -
Bug: Typing a "+" to begin a point text object and then following it with a space will break the point text object.
Typing a "+" to begin a point text object and then following it with a space will break the point text object. I have replicated on a completely separate machine with a different user. This is a bad bug for people trying to put a telephone number with a country code into a layout.
System info:
• Illustrator 29.6
• MacBook Pro M4
• 48 GB RAM
• macOS Sequoia 15.5.
Steps to repeat:
1. Create a new point text object
2. Type in "+ 123456789" (plus followed by a space followed by 123456789)
Observed behaviour:
• The cursor jumps forward, almost like a tab
• Anything you type afterwards (like 123456789) is fine, and deletable, but the "+ " is there forever, and cannot be accessed the cursor.
Expected behaviour:
• The point text would just read "+ 123456789", and I would be able to edit all of the text.Typing a "+" to begin a point text object and then following it with a space will break the point text object. I have replicated on a completely separate machine with a different user. This is a bad bug for people trying to put a telephone number with a country code into a layout.
System info:
• Illustrator 29.6
• MacBook Pro M4
• 48 GB RAM
• macOS Sequoia 15.5.
Steps to repeat:
1. Create a new point text object
2. Type in "+ 123456789" (plus followed by a space followed by 123456789)
Observed behaviour:
• The cursor jumps…1 vote -
File "..." was generated by a newer version of Illustrator. Would you like to import this file? Some data loss may occur.
After updating Adobe Illustrator, I have encountered a serious issue when working with PDF files that contain multiple artboards. When opening such files, I receive the following error message:
File "..." was generated by a newer version of Illustrator. Would you like to import this file? Some data loss may occur.
If I choose to import, only one artboard remains in the opened file, and all other artboards disappear. This happens with all files saved with multiple artboards, resulting in significant data loss.
Please assist in resolving this issue, as it greatly impacts my work and causes loss of important data.
Thank you for your attention. I look forward to your response.
After updating Adobe Illustrator, I have encountered a serious issue when working with PDF files that contain multiple artboards. When opening such files, I receive the following error message:
File "..." was generated by a newer version of Illustrator. Would you like to import this file? Some data loss may occur.
If I choose to import, only one artboard remains in the opened file, and all other artboards disappear. This happens with all files saved with multiple artboards, resulting in significant data loss.
Please assist in resolving this issue, as it greatly impacts my work and causes loss of important…
1 vote -
COLRv1 Fonts Rendering bugs
Rendering glitches for COLRv1 variable fonts. Glitches only show in Illustrator, but don't show up on the web or when exported (see screenshots)
1 vote
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