Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7665 results found
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Height and Width indicator at cursor switched when resizing a box.
When I go to resize a box, the height and width indicators at the cursor are switched.
1 voteThe rectangle you are scaling is probably rotated 90 degrees, and how has the width oriented along the Y-axis.
See, rectangles are drawn as live shapes when created in versions after 2014, and they remember their widths and heights independently from the size of their bounding boxes (which can differ a lot if a shape is rotated to an arbitrary angle).
This is somewhat confusing... but your own height does not get smaller if you lay down, isn’t it?
To solve this, you can convert your live rectangle into a path and then immediately convert it back t a rectangle again (Object > Shape > Expand Shape / Convert to Shape) — this will effectively reset the rotation to a 'normal' way.
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1 vote
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Crashes constantly
Illustrator crashes constantly. Typically, when pasting anything (even a single character) into an existing AI file. We have updated all associated drivers, upgraded video card, re-imaged the OS. Nothing is making this better. After a few strokes, Illustrator will gray out and report "Not Responding."
Illustrator CC 2018 version 22.0.1
Windows 10 v17091 vote -
Link update & crash
When a linked file updated externally (on Photoshop), update link pop up window appears before the saving completes, makes both programs crash.
to explain in detail; Let's say i have an psd illustration linked in illustrator, if i edit the linked illustration on Ps save document and go back to ai, normally when the saving completes Ai comes up with and pop up window (if it is not preferred as automatic update) and asks if i want to update, when i click yes, and realize Ps file is still saving at the point of 99%..since i clicked yes, Ai can…
1 vote -
Blurring is said to be possible but is not
There is no tool for blurring detail despite the fact that three ways of doing this are on the menu.
1 vote -
Home page + document bug
[BUG] When I return to the "Home" window, the GUI shows in a smaller area on the screen. If I proceed to open any document or create a new one, the window is inoperable and no UI shows up. I then have to restart AI to restore functionality.
1 vote -
3D Extrude & Bevel Not Recognizing holes
Updated Ai CC today (6Mar'20) and getting some weird holes closing when trying to render. My frustration has led me to uncover that the holes (created using shape maker, but also tried pathfinder and used compound paths) only break once the outermost edges are altered. Find attached screen recording.
Please fix!!!1 vote -
ruler 45° angle are not a straight line when zoom in, artefacts while moving cursor over it
If you place a ruler(line), rotate it 45° and zoom in, the line is not a straight line. You can see a stair effect.
Moving over it with the cursor, makes artefacts on repaint.
A 45° line from top-left to bottom-right should be always drawn as 1px right and 1px down.
I think the math-lib in the background of illustrator is written with a very very poor quality, so that this in trues is a rounding problem from float to integer.
1 vote -
grouped objects don't snap to corners most of the time
If you have shapes in a group, it's very very hard, to place it with the group corner in the page corner.
You except that it will snap with the top-left corner of the group to the top-left corner of the page (position 0,0), but very often you can't. And when you think AI did it, it's not exactly at 0,0.
1 vote -
Shapes are not drawn at the same positions as guides at some zoom levels
When placing a shape, a rectangle for example, and snap one side to a guide, shape side position relative to the guide differs at different zoom levels.
Sometimes it is exactly on the same position, like always expected. Sometimes its overflowing the guide, sometimes its to far away.
Very annoying. It feels like working Corel Draw in the 90th. :-(
1 vote -
After using a Chinese type input, some of the punctuations are stuck in Chinese after switch input/typeface/restart
After using a Chinese type input, some of the punctuations are stuck in Chinese even after switching input/typeface/restart
This issue also effects Photoshop, please notify those guys as well!
Please fix ASAP
Macos 10.15.3
Ai 24.0.3
MacBook Pro 16in1 vote -
Export Save for Web resize by percentage does not work as it should
File>Export>Save for web> - When you change the size percentage, the new width and height number appear. The preview of the image does not change to reflect the new size. The resulting saved image does not reflect the new size. Only workaround is if you slowly click on width and height numbers, wait for the preview of the image to display the new size, and then click save. This has been a problem with all versions of Illustrator that I can remember. This happens on both Mac and PC, on all of the OS versions that I have been able…
1 vote -
White
In. my company we can print the color White as a spot color. Our printer reacts on the name of the color "White".
Until a while ago it was no problem to add a White color swatch to Illustrator.
Now I get an error (see image).I don't know why it worked before and doesn't anymore.
May be it's possible to make Illustrator work like Indesign and change the name of the original white-swatch to Paper?
My problem would be solved :)1 vote -
1 vote
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Reflect Tool options order is incorrect
When using the Reflect Tool's panel (pressing enter), pressing the "Up" and "Down" keys on the keyboard recognizes the order to be
1. Vertical
2. Angle
3. Horizontalwhich doesn't match the UI.
1 vote -
My flyout menus in AI no longer work unless I am holding down the control key
My flyout menus in AI no longer work by clicking them, unless I am holding down the control key. This started while I was working in Illustrator and has persisted, in spite of reloading AI and restarting CC and my computer.
1 vote -
Drawing with percentage opacity fills: Percentage will not stay selected for each new element.
AI CC 2020 (Apple Mac): I have noticed a bug - a serious one that stops me from working. If I make a shape with a fill of (for example) 30% I would expect the next shape to retain that percentage of fill - which it always has done (I'm a very experienced user of Illustrator and use this feature all the time). Now I find that each new shape reverts to 100% fill which is totally unworkable as I draw by building up layer upon layer of opacity fills. The advisor online checked with his versions of AI CC…
1 vote -
Color Shifting
In Illustrator CS5.5 I was able to adjust color swatches by increments (IE: Cyan: 0 to Cyan: .025). Now, the color picker will round the color to the nearest whole number or push the color to a different number. I've tried using the recoloring feature and I get the same situation. It will work sometimes, but will more often not work and just round the color up or down and not retain the value I have entered to CMYK. I always check if my file is set to CMYK because I am in the printing industry. Now, I can't hit…
1 vote -
Multiple PDF Importing - Artwork size changes
There is an ongoing long time problem we have occasionally encounter. When we have to import multiple PDF's onto artboards for adding adding cutter marks for printing as soon as you save and close file then reopen it you can see the linked PDF's artwork sizes change. It seems to be relinking to the files and using the bleed size and then reverting to the media size. Has caught us out a few times. It's fine if we import infdividual PDF's.
1 vote -
Changing font in glyphs crashes program
Occasionally I'll be searching through my fonts for a decorative character icon. If I change the font at the bottom of the glyphs window I'm likely to hang my software. I suspect that it happens when the character I have selected is not available in the font I am switching to.
1 vote
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