7650 results found

1. can't highlight dimensions

   Since update today, cannot click and drag across the numbers in the dimension boxes (properties). Can only double click to highlight. It's bugged at best.

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   7 comments  ·  User Interface  ·  Delete…  ·  Admin →
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2. Reading SVG does not respect dominant-baseline="middle" attribute

   For <text> elements

   dominant-baseline="hanging" and dominant-baseline="baseline" are parsed correctly, with text aligned on top and bottom, respectively.

   But dominant-baseline="middle" is not respected, and is instead rendered as dominant-baseline="baseline".

   This produces misaligned text, which is displayed aligned normally by Edge, Firefox, Chrome.

   Cheers

   Juraj

   9 votes

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   1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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3. Drop Shadow, Outer Glow, Etc. renders incorrectly on large polygons angled lines only.

   When I make a drop shadow, outer glow etc. there are places on the shadow that end abruptly in intervals. I make a triangle or any polygon (even a rectangle that is rotated). Go to Effect>Illustrtator Effect>Stylize>Drop Shadow. Multiply:75%:0":0":0.5". Color Black. I've tried other colors and other settings for Blur and Mode. This does the exact same thing using Outer Glow. I have a 66" x 36" artboard on the examples below.

   Windows 10 - Illustrator v.24.0.1

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   49 comments  ·  Effects, Appearance, Graphic Styles  ·  Delete…  ·  Admin →
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   Under Review  ·  Anjali responded

   Thank you for your support. The team is looking into the issue.

4. SAVE AS PDF NOT WORKING

   Installed Adobe Illustrator 2020 recently and all was working OK for about a week. Now, suddenly, am no longer able to save files as pdfs. When I try, it gives me an error; the file shows no thumbnail and says it's "missing all pdf content".

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   5 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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5. illustrator save as PDF bug - v24.0

   i have a problem with the new version of illustrator 2020 (v24):

   if i save a file as PDF i am not able to open it or preview it
   - see the test.pdf how all pdf files saved under illustrator v24 looks for me...

   System: iMac Pro 2017 - Mojave 10.14.6

   • 

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   13 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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   Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

   I am happy to share that we have fixed this bug in our latest release – 24.1.2 which is available worldwide now.

   Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

   You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

   Thank you for all the feedback. Keep it coming!

6. Auto spell checker wants to capitalise new lines after forced line breaks

   This is a bug report for the new auto spell checker feature in Illustrator 2020.

   It does not understand that when you force a line break (using shift-return, not making a new paragraph with return), it’s not a new sentence.

   So it wants to capitalise the first word on the new line.

   This makes no sense and does not match the way it works in InDesign.

   Thanks for fixing that!

   •  

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   5 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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7. library colors covert process colors to spot when bringing them into a new document

   OS/AI versions: 2013 Mac Pro w Mojave. Illustrator CC 23.0.4

   Creating process colors in Illustrator, adding them to a library, then using them in another document converts the colors to spot.

   To reproduce this bug:
   Open a new document in illustrator.
   Define a process color and save it to a Library.
   Open a new document.
   Create a box.
   Fill the box with the Library color.

   Expected: The box should be filled with a process color.
   Result: The box is filled with a spot color.

   • 

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   2 comments  ·  Cloud, Libraries  ·  Delete…  ·  Admin →
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8. Bounding Box is larger than selected objects’ bounds, as if something else is selected

   Adobe, have you seen this page. https://forums.adobe.com/thread/1148039
   The bounding box problem has persisted over versions, years. Extremely strange that it continues to pester even to this day. Will you ever do anything about it?

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   4 comments  ·  Selection  ·  Delete…  ·  Admin →
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9. Illustrator slow on Retina display

   Hi,

   Adobe Illustrator is running slow/lagging on a Retina display (Zooming, using overprint preview). Doing the same operations when the document is located on an external monitor (Dell, no hdpi), all works well.

   I've tried switching between GPU/CPU rendering, disabling animated zoom, removing the preferences, ... without any luck.

   Does anyone have any idea's on how to solve this?

   I'm using a MacBook Pro, 16GB RAM, Radeon Pro 450 2048MB...

   Thanks

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   1 comment  ·  Performance  ·  Delete…  ·  Admin →
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10. Missing fonts issue

    It's not reading Adobe fonts. It keeps saying to activate the font every time I open a document. The program hangs trying to activate a font, making the file not work properly "without" a font that was perviously activated.

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    2 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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11. Zoom level and/or viewport position changes when switching between normal view and pixel preview
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    3 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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12. An unknown error has occured. Receiving message when opening ai and/or pdf files. CC 2019

    1. I'm working on iMac17,1 with 13.2GHz using illustrator CC 2019

    2. Whether opening a file from finder folder through the program, via file > open I am receiving the same message when opening ai and/or pdf files: " An unknown error has occured. "

    3. This is all of a sudden. I expected the files to open like they normally would, unless it was a corrupt file from a client.

    4. I receive: " An unknown error has occured. "

    I uninstalled and re-installed CC 2019 with no changes.

    •  

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    2 comments  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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13. General Bugs in Graph Tool

    Computer: Dell, Intel i7, 32 GB RAM, Windows 10 Pro
    Illustrator Version: CC 2019, german

    The Graph tool needs many bugfixes.
    1. when trying to enlarge the data window or some of the columns in it, sometimes the cursor switches so that you see you can now pull the line between two colums and enlargen the column. Sometimes it doesn't (see jpg).
    2. When trying to insert a line break in one of the text lines in a chart (by inserting the vertical line glyph by copy&paste), german Umlauts are changed into strange glyps (see jpg)
    3. When changing some data (numbers, words etc.) in an existing graph that uses grafic styles (for lines, bars etc.), some items lose the grafic style and turn back to black or to invisible (see jpg). Some of the items or values (like 0-10-20-30% for example) change position and "jump" to other lower or higher positions, some keep their position. (see jpg)
    4. when changing the size of a chart with formatted text, the text has to be re-formatted after resizing the chart which is logical, but nonetheless uncomfortable to work with.
    5. Last but not least (well, not really a bug, but..) why is there no possibility to integrate the data-values into the charts? (Without working with graph designs - which is far too complicated and uncomfortable, I think) . For example, you have two columns, one with 25% , one with 50%. Why can't you just integrate the written value "25%" in the graph? (jpg)

    Computer: Dell, Intel i7, 32 GB RAM, Windows 10 Pro
    Illustrator Version: CC 2019, german

    The Graph tool needs many bugfixes.
    1. when trying to enlarge the data window or some of the columns in it, sometimes the cursor switches so that you see you can now pull the line between two colums and enlargen the column. Sometimes it doesn't (see jpg).
    2. When trying to insert a line break in one of the text lines in a chart (by inserting the vertical line glyph by copy&paste), german Umlauts are changed into strange glyps (see jpg)
    3. When changing some… more

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    1 comment  ·  Tools  ·  Delete…  ·  Admin →
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14. Find and replace text via action

    Find and replace text via action does not record OR play as expected

    Recording a find and replace operation records the find and replace dialog box twice (shows up in the action twice) and when playing the action, the only thing that happens is the find portions, the replacement text portions are completely ignored.

    Note that this only seems to be the case when using "replace all" button in the dialog. Using the "replace" button seems to record and play correctly, even though the list of operations/options shown in the actions pallet is identical for both.

    I found a forum post on Adobe forums from 2013 noticing this same problem.

    Find and replace text via action does not record OR play as expected

    Recording a find and replace operation records the find and replace dialog box twice (shows up in the action twice) and when playing the action, the only thing that happens is the find portions, the replacement text portions are completely ignored.

    Note that this only seems to be the case when using "replace all" button in the dialog. Using the "replace" button seems to record and play correctly, even though the list of operations/options shown in the actions pallet is identical for both.

    I found a forum… more

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    1 comment  ·  Actions  ·  Delete…  ·  Admin →
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15. Illustrator 2019 slow and laggy on windows

    Running Core I7 9700K with 16GB of ram, still selecting, zoom ,etc unbearably slow since upgrade to to AI 2019

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    1 comment  ·  Performance  ·  Delete…  ·  Admin →
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16. Adobe Illustrator CC 2019 is not able to generate PDF-compatible files

    No matter what I do (re-save as a AI, EPS, PDF, check/uncheck 'create PDF compatible file', etc...), if I save as a PDF, the PDF will show up saying "This is an Adobe Illustrator File that was saved without PDF content" etc... Is this a version 2019 bug??? What am I doing wrong?

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    13 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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    Request to Contact Support  ·  Ashutosh Chaturvedi responded

    Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

17. image trace quick action does nothing...

    I opened a transparent PNG file in Illustrator, hoping to do a simple quick vector conversion, when I pressed the "Image Trace" button in the Quick Actions menu, in the properties toolbar, I got precisely bubcuss. Just nothing - no feedback, no error, no expected menu of options. Just nothing. The other quick actions don't seem to do anything at all either.

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    9 comments  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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18. Toggling tabs does not refresh/display correct file.

    When multiple files are open, toggling from one file to another (via tabs) does not always display the correct file.

    I've only encountered this bug with CC 2019.

    Each release = less usable + more bugs

    9 votes

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    3 comments  ·  User Interface  ·  Delete…  ·  Admin →
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19. home screen keeps loading

    When starting Illustrator after the splash screen the Home screen keeps loading. It never loads, even after hours. Your man from the support center couldnt fix it either. You may disable the home screen in the prefs but thats a workaround I dont prefer. I found deleting your temp in users/username/appdata/local/temp works but thats plain ******** if you ask me. Solution? Please?

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    7 comments  ·  Launch  ·  Delete…  ·  Admin →
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    Request to Contact Support  ·  Anish Kumar responded

    Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

20. Working really slow

    I am working on AMD Threadripper 1950x with 16cores and 32gb DDR4 ram...
    Illustrator still working really slow and laggy.
    When I make a multiple select some objects and deselecting, its stuck on that process. Sometimes, filling all objects with single colors after deselecting. really terrible... Even I close GPU accelerator it doesn't help

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    2 comments  ·  Performance  ·  Delete…  ·  Admin →
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    Need More Info  ·  Anish Kumar responded

    Hi,
    Sorry to hear that you are facing this issue. We are not able to reproduce this issue at our end and need your help.
    1. Is it happening in all files or only complex files? Would it be possible for you to share the file in which you are facing this issue?
    2. Can you please share the video of the problem?
    3. On which version of Illustrator and OS are you working?

    Please share the details on sharewithai@adobe.com