Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
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No existing idea results
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8197 results found
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Option + Arrow Key Not Working in Illustrator 2018
In all previous releases that I can remember. If you held down the option key and then tapped arrow key Illustrator would create a copy and move the object by the distance set in preferences. In the current version this functionality is missing and actually nothing happens. Is this working for anyone or is there a fix?
7 votesRequest to Contact Support ·
AdminIllustrator Engineering
(Software Engineer, Adobe Illustrator)
responded
Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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Smooth Tool | Selection
A small bug, but it has been driving me crazy:
When you have, let's say the Sharper Tool selected, and you click on a path wanting to switch to the Smoothen Tool, when you do that, it unselects the object you chose, and you have to switch back to Selection, Select the object again and switch back one more to the smoothen tool.
7 votes -
Grid snapping don't work on an internal point
It's not really Smart Guides, take a path drawn freely. After activating the grid, if you want to align an internal point of the path to a point grid you can't. The magnetism applies only on a bounding box of the path, not on the point you show.
7 votesFixed in 24.1.1
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Can't Edit Text in a Group/Clipping Mask
In 2018 AI CC, after using a group/clipping mask with text on the inside, you can not edit your text when you double click on the clipping group/mask directly. The Properties panel doesn't display the character settings. See my screenshot
So, to get around this, I have to cut the text out, paste on the main layer, edit it and then cut/paste it back inside my group/clipping mask.
Or, release the entire mask, make my edits then re-group/mask it afterwards. Or I have to open the separate character panel.As opposed to the way it should. The only way the Property panel display the character settings is if you create/edit your text ONLY on the main layer.
In 2018 AI CC, after using a group/clipping mask with text on the inside, you can not edit your text when you double click on the clipping group/mask directly. The Properties panel doesn't display the character settings. See my screenshot
So, to get around this, I have to cut the text out, paste on the main layer, edit it and then cut/paste it back inside my group/clipping mask.
Or, release the entire mask, make my edits then re-group/mask it afterwards. Or I have to open the separate character panel.As opposed to the way it should. The only way the…
7 votes -
Curvature tool. Draw inside.
– Version of Adobe Illustrator 22.0.0
– Object that was created with Curvature tool can’t be clipped if Draw inside mode is switched on.7 votes -
Properties panel causing inconsistent tab group behaviour
The new Properties panel has a fixed width. When it's in a tab group with panels that don't have a fixed width (eg. the Layers panel), the tab group exhibits different behaviours depending on whether the tab group is docked or free-floating.
When the tab group is free floating, switching between the tabs causes the panel to change width according to each tab's setting, which is what you would expect. Eg. Go to the Layers tab and make the panel very wide. Switch to the Properties tab and the panel auto-shrinks. Switch back to the Layers panel and the width auto-expands back to where you set it.
But when the tab group is docked to the side of the open document then no matter what width you set for a panel, the width auto-shrinks when the Properties panel is selected but doesn't auto-expand to it's previous width when you switch to a different tab. Eg. Start with the Layers panel and expand the width. Switch to the Properties tab and the panel auto-shrinks as expected. But switch back to the Layers tab and the panel does not auto-expand back to the previous width setting as it should, instead it stays at the Properties panel width (which is a useless width for most other panels)
This makes it very difficult to include the Properties panel in a tab group with panels of varying width, such as the Layers panel.
The new Properties panel has a fixed width. When it's in a tab group with panels that don't have a fixed width (eg. the Layers panel), the tab group exhibits different behaviours depending on whether the tab group is docked or free-floating.
When the tab group is free floating, switching between the tabs causes the panel to change width according to each tab's setting, which is what you would expect. Eg. Go to the Layers tab and make the panel very wide. Switch to the Properties tab and the panel auto-shrinks. Switch back to the Layers panel and the width…
7 votesCompleted (Comments Open) ·AdminIllustrator Engineering
(Software Engineer, Adobe Illustrator)
responded
Hi All,
This issue has been fixed in latest release. Please upgrade to 23.0.3 to get the fix.
Thanks & Regards,
Raghuveer Singh -
GPU rendering issue with artwork disappearing
When working in Outline mode zoomed in and switching back to Preview, artwork disappears from view when zooming out.
7 votesI am closing the ticket due to lack of response.
Please get in touch with us at sharewithai@adobe.com or any of the other support channels – https://helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.
Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.Warm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator -
Proof Colors preview doesn't work on GPU (NVidia), only CPU
Illustrator CC 2017 version 21.1.0 (64 bit)
Dual Nvidia GTX 1060 cards, 6 GB VRAM (Not SLI)
Intel Core i7-6700K @ 4.00 GHzProof Colors preview doesn't work with GPU rendering, only on CPU.
Basically, when using GPU rendering, turning on Proof Colors and changing the proof setup to Simulate Paper Color, for example, does absolutely nothing. Document is in CMYK color mode, simulating SWOP 2, with simulate paper color activated.
When I change to CPU rendering, this works as expected. GPU rendering in InDesign and Photoshop also works as expected.
I've tried deleting Illustrator preferences, restarting, etc.
7 votes -
Drop down menus stop working
Drop down menus will stop working at random. For example, the weight menu under the character panel will not drop down. However, if for example I have my font set to "Black", although I cannot use the drop down menu, I can select the word "Black" and type "Bold" and it will switch the font to bold.
This happens with various menus throughout the software. I have not been able to fix it. Even after quitting the program and restarting my computer the issues persists.
7 votes -
Files saved are missing images when imported into Photoshop, InDesign, other apps
Lately I am having problems with linked files in Illustrator not showing up when I open the file in Photoshop for instance, even though everything looks fine in Illustrator in the original file. I have to go into the Links menu and relink everything one at a time and resave to make it work. I also notice that the file size is smaller when the linked files don't work.
I tend to use linked files a lot and have for years so this isn't a case of unfamiliarity with the tool.
Any suggestions are welcome.
Windows 11
Illustrator 30.2.1
Photoshop 27.4.0Lately I am having problems with linked files in Illustrator not showing up when I open the file in Photoshop for instance, even though everything looks fine in Illustrator in the original file. I have to go into the Links menu and relink everything one at a time and resave to make it work. I also notice that the file size is smaller when the linked files don't work.
I tend to use linked files a lot and have for years so this isn't a case of unfamiliarity with the tool.
Any suggestions are welcome.
Windows 11
Illustrator 30.2.1
Photoshop…6 votesThis has been fixed in the latest version - 30.3.
This fix would not correct the existing damaged files but should not happen on new files saved from newest version. Existing files can be corrected by resaving them in latest version.
Please check at your end and let us know.
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Arrow keys, Home & End keys don’t work when renaming Artboard names on canvas
We now can rename artboards directly on canvas, by double-clicking a name, if 'Artboard names on canvas' is enabled in Preferences > Selection & Anchor Display.
However, navigating this input with arrows, Home, End, etc., is not possible. Please make it work.6 votes -
Font drop down list won't allow font selection.
Mac Studio
Sequoia 15.6.1
Adobe Illustrator 2026 version 30My font drop-down list allows me to preview fonts, but not select them. If I preview and click a new font to select it, the type window closes and my select text reverts to the original font. I've tried using the text tool and the selection tool - same problem. To change a font, I must type the ENTIRE NAME in the font window and hit return. Very time consuming. :(
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%E7%94%BB%E9%9D%A2%E5%8F%8E%E9%8C%B2%202026-03-03%2014.39.07.mov 7156 KB -
Screenshot2%202025-11-19%20at%2010.39.12%E2%80%AFAM.png 1300 KB -
Screenshot3%202025-11-19%20at%2010.39.55%E2%80%AFAM.png 943 KB -
Screenshot1%202025-11-19%20at%2010.38.54%E2%80%AFAM.png 765 KB -
Screenshot4%202025-11-19%20at%2010.40.09%E2%80%AFAM.png 693 KB
6 votesIf you are still running into this issue on latest Beta builds, please comment here or send us an email to sharewithai@adobe.com and mention the link of this thread (https://illustrator.uservoice.com/admin/v3/ideas/50725475) in the subject.
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Holding Shift when picking a color from a gradient in a CMYK document samples the wrong color
Even though we can hold Shift to pick a color form an object with a gradient applied, it picks the color sampled from the screen — the RGB value.
It means if we are in a CMYK document and picking a color from a white-to-black gradient, the picked color would NOT be a shade of black, as expected, but an atrocious converted muddy RGB value.
This is not what it should do!6 votes -
Illustrator 2025 29.8.2 でタブ間のオブジェクトのドラッグ アンド ドロップ移動ができない / Drag and drop of objects between tabs doesn't work
win11 24H2 Illustrator 2025（バージョン 29.8.2）日本語環境
オブジェクトをドラッグ＆ドロップで他のタブへ移動（コピー）
29.7までは何の問題もなく、移動先タブが開き、コピーできる
移動先タブが開かない 10秒くらいタブ上でカーソルを維持するとタブが開くことがあるが、オブジェクトがない（タブ移動しただけ）
29.7.1に戻して運用
6 votes -
Color dropdown gets drawn in the top left corner of the screen when first called
When first called, the color dropdown appears in the top left corner of the display. The second call renders it where it should be. Also (not noticeable in the video, since Sharex doesn’t record clicks) — I had to click the chip twice to make it appear.
Windows 106 votes -
Illustrator no longer keeping custom layer colors. Layer colors revert to black
In recent Illustrator builds, custom layer colors applied to layers are not being saved with the document. When reopening the file, all layers that used custom colors revert to black, regardless of the original assignments. Default layer colors still persist correctly.
Steps to Reproduce:
Create a new Illustrator document.
Add multiple layers.
Assign custom RGB colors to the layers (not from the default layer color list).
Save and close the document.
Reopen the document.Expected Result:
Layers retain the custom colors assigned to them.Actual Result:
All custom-colored layers revert to black, while default colors are preserved.Impact:
This breaks workflows that depend on a standardized layer color scheme (e.g., manufacturing, prepress, or complex multi-step production). Users can no longer rely on Illustrator to persist custom colors across sessions.In recent Illustrator builds, custom layer colors applied to layers are not being saved with the document. When reopening the file, all layers that used custom colors revert to black, regardless of the original assignments. Default layer colors still persist correctly.
Steps to Reproduce:
Create a new Illustrator document.
Add multiple layers.
Assign custom RGB colors to the layers (not from the default layer color list).
Save and close the document.
Reopen the document.Expected Result:
Layers retain the custom colors assigned to them.Actual Result:
All custom-colored layers revert to black, while default colors are preserved.Impact:
This breaks…6 votesWe have fixed this issue with latest Beta - 30.0.0.114
Please give it a try and let us know your observations.
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New Artboard Paste in Front Fails and Select Artboard Fails in Artboards panel
Illustrator 29.6.1 - Mac
When starting with more than one artboard.
If you select all objects on an artboard. Copy.
Then make a new identical artboard in another position to the artboard you copied artwork from, you cannot select the new artboard and paste in front.
I suspect it is a bug how illustrator keeps track of how many artboards it has because the name is always artboard [number] and the new artboard number in the name is always incorrectly one higher than the actual number.
You can no longer select an artboard in the Artboards panel and select objects you create on the new artboard using Select All on active artboard.
This creates a problem in Extendscript or AppleScript because you can no longer set the active artboard correctly and have it display properly even with redraw. This bug does not occur in 29.5Illustrator 29.6.1 - Mac
When starting with more than one artboard.
If you select all objects on an artboard. Copy.
Then make a new identical artboard in another position to the artboard you copied artwork from, you cannot select the new artboard and paste in front.
I suspect it is a bug how illustrator keeps track of how many artboards it has because the name is always artboard [number] and the new artboard number in the name is always incorrectly one higher than the actual number.
You can no longer select an artboard in the Artboards panel and select objects…6 votes -
Can't Save multiple artboards as a Single File PDF from Export for Screens in 29.6
Even though the single file option is checked, multiple artboards will not be saved in a single file, but as separate PDFs.
This worked in previous versions.
See forum report from Helena here:
https://community.adobe.com/t5/illustrator-discussions/illustrator-2025-mac-os-15-4-1-can-t-save-single-file-pdf-from-export-for-screen/m-p/15381019#M4454636 votesFix is available in version 29.7.1
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Allow to change scale and precision, show/hide units for existing dimensions
Once dimension is created, we can’t change some parameters of it: scale, precision, units displayed.
We can open Dimension Tool Options and change these for NEW dimensions, but both Properties and Control don’t allow to modify existing ones.The only thing we can do is change these parameters, create a new dimension and then hit 'Apply to all' button in Quick Actions section in Properties (which should be a menu command as well: http://illustrator.uservoice.com/forums/333657/suggestions/49010378) — but what if we don’t need to change ALL the dimensions, but only some?
Another thing is to delete a dimension and recreated it (but what if I have hundreds of these on canvas already?)Once dimension is created, we can’t change some parameters of it: scale, precision, units displayed.
We can open Dimension Tool Options and change these for NEW dimensions, but both Properties and Control don’t allow to modify existing ones.The only thing we can do is change these parameters, create a new dimension and then hit 'Apply to all' button in Quick Actions section in Properties (which should be a menu command as well: http://illustrator.uservoice.com/forums/333657/suggestions/49010378) — but what if we don’t need to change ALL the dimensions, but only some?
Another thing is to delete a dimension and recreated it…6 votes -
Can’t place an object between unfurled groups in Layers
If you have two groups unfurled in Layers — good luck in positioning an object between them in Layers. Any spot you drop it in will move it into either group, like the first attached GIF shows.
And if the object is originally within a group, you’d have to move it outside first, collapse both groups and only then put it in-between... when you have a complex layer structure it can be very painful.
Unlike in Photoshop (GIF 2), Send Backwards / Send to Back won’t move the object outside of the group, and dragging the layer to the left side of the tree doesn’t work s well — in Photoshop it just works, in Illustrator we get the 'forbidden' cursor.
If you have two groups unfurled in Layers — good luck in positioning an object between them in Layers. Any spot you drop it in will move it into either group, like the first attached GIF shows.
And if the object is originally within a group, you’d have to move it outside first, collapse both groups and only then put it in-between... when you have a complex layer structure it can be very painful.
Unlike in Photoshop (GIF 2), Send Backwards / Send to Back won’t move the object outside of the group, and dragging the layer to the left…
6 votes
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