8110 results found

1. I can't delete or merge swatches.

   I have 4 separate issues, all stemming from the swatches panel:
   1. I can't select a range of swatches and delete them. I have to select them individually and then delete them. Huge waste of time.
   2. Sometimes when I delete a swatch, the thumbnail remains in the panel but changes to the red slash for "no color." I now have multiples of these in my swatches panel (see attachment).
   3. Merge swatches simply doesn't work, even if they are both global swatches that I've generated.
   4. Using the command "select all unused," and then trying to delete the batch, doesn't work regardless of whether I click the trash symbol or use the flyout menu.

   These issues are making it maddening to set up production artwork for a client because I obviously want to limit the colors in the swatch panel to the colors that are used in the document.

   It's like Illustrator is "remembering" colors that were active in previous versions of the file, and is preventing those global swatches from being deleted or merged even if there is currently no artwork with the swatch applied (I triple checked).

   One experiment I've tried is to save a new version of the file, delete all the artwork except for one shape with pure black and one shape with pure white. If I then try the "select all unused" and delete, it deletes most of the swatches, but keeps the ones with the red slash (see attachment).

   As always, I feel compelled to ask, why are we the users forced to pay a premium for design software that is full of persistent bugs?

   I'm on Illustrator 29.6.1 on an iMac running OS 13.7.6.

   I have 4 separate issues, all stemming from the swatches panel:
   1. I can't select a range of swatches and delete them. I have to select them individually and then delete them. Huge waste of time.
   2. Sometimes when I delete a swatch, the thumbnail remains in the panel but changes to the red slash for "no color." I now have multiples of these in my swatches panel (see attachment).
   3. Merge swatches simply doesn't work, even if they are both global swatches that I've generated.
   4. Using the command "select all unused," and then trying to delete the batch,… more

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   1 comment  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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2. Font switches to default and back while navigating string with arrows

   It's a bit hard to explain in words, so please watch the screencast I recorded. To put it simply: if a text block has a font other than the default (Myriad), and you want to navigate the text using the arrow keys, each time you click the button, the font in the panels changes to the default font and then back. The new letters have the correct font, although this does impact performance, especially for large texts.

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   5 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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3. Transform Each records angles for gradients in a way Eyedropper cannot pick them

   Take a look at the test file attached and the GIF with the steps.
   1. All gradients have zero angle
   2. Select All and call Transform Each dialog
   3. Set an angle (I chose45°) and disable Transform Objects — this should rotate only the fill, not the paths. Apply.
   4. Check the angles with the Gradient panel, the values is displayed as correct.
   5. Create a new rectangle and set its appearance to the default one with D hotkey
   6. Pick the Eyedropper toll and make sure both Appearance options are enabled in its options (otherwise it shouldn’t work at all: http://illustrator.uservoice.com/forums/601447/suggestions/37272676)
   7. Pick the fill from a rectangle with the rotated fill.
   8. The angle is not picked.

   The problem seems to be similar to the one that happens with any script that tries to deal with rotated gradients... Script can read the parameter, but can’t write it. The common rotation method is used, and it gets written as a transformation matrix, I presume, and it is more generalized than just rotation, it can be anything likes skewing.
   And Ai can’t automatically convert a simple one into the rotation.

   Please address both issues.

   Take a look at the test file attached and the GIF with the steps.
   1. All gradients have zero angle
   2. Select All and call Transform Each dialog
   3. Set an angle (I chose45°) and disable Transform Objects — this should rotate only the fill, not the paths. Apply.
   4. Check the angles with the Gradient panel, the values is displayed as correct.
   5. Create a new rectangle and set its appearance to the default one with D hotkey
   6. Pick the Eyedropper toll and make sure both Appearance options are enabled in its options (otherwise it shouldn’t work at… more

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   0 comments  ·  Gradients  ·  Delete…  ·  Admin →
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4. Blob Brush strokes often include garbage on turns

   What is wrong with Blob Brush. Even with simplest strokes I often get groups, and these have the main part and tiny pieces of garbage next to it in them.
   Sometimes these are thinnest slivers, sometimes knotted madness, sometimes chunks chomped off...
   If I run simple Pathfinder Add, some of this get 'healed'. Why don’t you do at least this? Why these awfully angular turns and garbled edges happen in the first place? Please study the file.

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   2 comments  ·  Brushes  ·  Delete…  ·  Admin →
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5. Swatches Info doesn’t work for the only swatch selected

   If you only have 1 swatch selected you can’t create a Swatches Info from the Swatches panel’s menu. The only way to make it work is to make it 2 colors, select them and create the object, and then remove the unneeded color card from it manually.

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   0 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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   Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   Ai Beta now allows creating Swatch Info for one swatch only

6. Using Pencil Tool results in error

   Unfortunately, the pencil tool still doesn't work for me. I received this unknown error, which I've attached a photo of. The only workaround that I've been able to use is by using a 3rd party plug-in (Astute Graphics Sketch Tool) to use instead of the pencil tool. I don't understand why this bug has been so difficult to fix

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   0 comments  ·  Tools  ·  Delete…  ·  Admin →
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   Need More Info  ·  AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) responded

   Hi,

   
   

   Thank you for reporting this issue. Could you please confirm if you’re able to reproduce it consistently on your end? If yes, it would be very helpful if you could share the exact steps to reproduce the problem.

   
   

   
   

   Regards,

   Aishwarya G Gadodia

   Illustrator Team

7. Major Bug: Illustrator "undo"s randomly the last step (transform, move and copy using "alt")

   Adobe Illustrator does randomly revert the last transformation. Sometimes it reverts movement, sometimes scaling, sometimes copy and moving using "alt".
   This bug makes impossible to work with it.

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   1 comment  ·  Other...  ·  Delete…  ·  Admin →
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8. Missing fonts warning when no fonts are missing

   Every time I open any illustrator document, the missing fonts box shows up telling me all of the fonts are missing, but when I click replace fonts, they don't show as missing any more and there's no issue. This is a really annoying bug.

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   3 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   The team is ware of the problem and intends to make a fix soon

9. "Could not complete Package" after Tahoe upgrade

   After upgrading to macOS Tahoe 26.0, Illustrator (latest version) is unable to Package a file that has links located on a network drive.

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   0 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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10. Document’s dimensions are 10 times larger when printing

    Illustrator calculates dimensions incorrectly.
    The problem is when printing from Illustrator.

    There is no problem saving the file and placing it in ONYX.

    Incorrect settings for mm and cm units

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    Need More Info  ·  1 comment  ·  Print  ·  Delete…  ·  Admin →
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11. Generative AI patterns not lining up

    When generating a pattern, the edges do not line up. It does not actually generate a usable seamless pattern.

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    0 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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12. Artwork gets shifted when an artboard is resized with width and height constrained and Scale Artwork Constrained enabled

    CC 2025 v29.0 introduces the long-awaited "Scale Artwork with Artboard" option. When we drag the transformation frame with the Artboard tool, the objects are scaled synchronously, and the position’s calculated properly.
    However, when we start to enter the width or height of the artboard, with Constrain locked, the objects get shifted relative to the artboard after being scaled.
    The problem has been confirmed on both MacOS and PC.

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    10 votes

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    5 comments  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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    Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    Fixed in Beta 29.1.0.93

    Please verify and comment back.

13. New file window always in fullscreen instead of previous window size

    In the past, Illustrator opened a new file to the size and position of the previous window. Now it ALWAYS goes to full screen, and I then ALWAYS have to size it back down to how I want it. this is a new and unwanted behavior, so please fix it. Thanks.

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    2 comments  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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14. Cuando necesito arrastrar un objeto, se congela el programa

    Cuando necesito arrastrar un objeto, se congela el programa, incluso cuando son objetos livianos, como vectores.

    Windows 11 Home
    Illustrator 29.6.1 (64 bit)

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    Need More Info  ·  1 comment  ·  Performance  ·  Delete…  ·  Admin →
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15. Shift+Dragging an Object doesn’t constrain it

    Dear Adobe, if I wanted to nudge an object across the screen with the arrow keys to retain it's current horizontal/vertical alignment I would be designing everything in Microsoft applications. Please, PLEASE, PLEEEEEEAAAAAASE fix the Shift+Drag position constraint, it hasn't worked for over a year, and I'm losing my mind.

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    Need More Info  ·  1 comment  ·  Tools  ·  Delete…  ·  Admin →
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16. Sudden and constant "Out of GPU memory" error, Ai 29.4

    I am suddenly getting constant "Out of GPU memory" errors, which renders all the graphics in "Outline" view, and crashes Illustrator. It just started occurring today (Wednesday April 23, 2025). Yesterday everything was fine.
    
    Mac Studio, M2 Max, 64 GB RAM, Sonoma. Ai 29.4

    My CS6 version of Illustrator at home on an old Mac, runs so much better than anything coming out of Adobe ever since this Creative Cloud debacle disaster!

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    3 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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17. File with links to the same filename, when folder is moved, tries to open itself

    Suppose a file X have links to file Y with the same name but in other folder. If you move the original file so Illustrator can't find Y, it then tries to open the filename in its own folder and find the file itself (X). Multiple links cause the message "the file is already opened"

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    2 comments  ·  Images, Links  ·  Delete…  ·  Admin →
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18. Why does the area have a negative value

    Why does the area have a negative value？

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    5 comments  ·  Other...  ·  Delete…  ·  Admin →
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    Done (Available in Prerelease)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    The fix has been introduced into the new Prerelease Build 29.5.115. As soon as it gets verified, it’s going to be pushed ing GA release.

19. Smart guides don't snap to or highlight guides when there is an object nearby

    I don't know if this is mentioned in any of the other smart guides bugs, it didn't look like it. I have a guide that I need the reflect tool to snap to with smart guides. However, when I try to hover over the guide where an object is, the smart guides just don't recognize it, I have to go to where the guide is over the artboard to get the smart guides to show up. It may be because the guide is on the layer behind the art, but that is my locked reference layer, and I want it there.

    (also sorry about screenshot quality, had to use a new program to capture my mouse cursor and it is not good).

    I don't know if this is mentioned in any of the other smart guides bugs, it didn't look like it. I have a guide that I need the reflect tool to snap to with smart guides. However, when I try to hover over the guide where an object is, the smart guides just don't recognize it, I have to go to where the guide is over the artboard to get the smart guides to show up. It may be because the guide is on the layer behind the art, but that is my locked reference layer, and I want it… more

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    2 comments  ·  Snapping  ·  Delete…  ·  Admin →
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20. Both Illustrator and Photoshop stop responding while using complex files

    The Adobe Software, both Illustrator and Photoshop, stop responding and I can’t really use them properly, while using complex files

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    0 comments  ·  Performance  ·  Delete…  ·  Admin →
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    Need More Info  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    Akshay, the team would need to study those files that makes Illustrator work slowly. Please upload these to a file hosting of your choice (with all the links collected using File > Package) and send the access link to sharewithai@adobe.comm so the team could investigate them. Please mention the link to this report (http://illustrator.uservoice.com/forums/601447/suggestions/50490981) along with full details about your OS and hardware.