Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8110 results found
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não consigo visualizer o modo contorno por CPU
quando tento usar o modo Contorno por CPU ele trava, e volta ao normal com o CTRL+Y
1 vote -
Losing data saved in cloud
I'm using version 2025 of Illustrator, if the files stored in the cloud re-run the program, all the text will disappear. Don't you really have to compensate me for losing data while paying a lot of monthly fees? I'm so angry.
1 voteThe team would require the access to the file to investigate this. Please send the link to sharewithai@adobe.com, along with the link to this report (http://illustrator.uservoice.com/forums/601447/suggestions/49956252)
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Drop Shadow, Outer Glow, Etc. make the files extremely bloated
Every time I create a drop shadow or an outer glow now, the thing doesn't render properly on screen (see screenshot), but worst of all that simple addition adds about 500MB to my file size. What's going on?
M1 MacPro Sonoma
Ai version 29.3 - though same thing happens with 28, 27 and 26.I've also included a simple file - add a drop shadow with about 15px size and save (without compression) and watch the file increase, Also see rendering errors.
1 vote -
Inconsistent stroke value
It didn't seem to be a problem before, but when I have two closed shapes that read and are supposed to have the same stroke value, but they appear to be completely different values.
1 vote -
Garbled names in menu in Ukrainian UI language, missing commands
Version 29.8.1 Missing and replaced symbols in some commands, and commands such as shadow disappear. The program has been reinstalled
1 vote -
Cyrilic character disappears when loaded from variable library
When I load a csv variable library that contains the cyrilic character ç in it, this character disappears when I merge it with the template. Using Adobe Illustrator v29.6.1 on a Mac Sequoia 15.5
2 votes -
1 vote
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Gradient Strokes lose exactly 1pt thickness when placed and embedded into another Illustrator file
When placing AI or PDF files into an Illustrator document, any strokes that have gradients applied will become exactly 1pt thinner than its intended weight. The weight shows properly before embedding the link. I've seen a number of designers use a gradient 1pt line on their artwork to seem "metallic" only to find their line completely disappears if their artwork is placed into another Illustrator file. This only applies if you embed the link. Leaving the linked AI/PDF as a link will preserve the correct stroke weight.
This appears to be present in several versions of Illustrator dating back to…
4 votes -
Select Unused Swatches does not select the second black swatch in Grays color group
— Create a new Print document with default swatches.
— Delete ALL the presets: brushes, symbols, graphic styles...
— Now Open Swatches and run Select All Unused command from its flyout menu.
White and Black are not selected (expected in a way).
But notice that 'C=0 M=0 Y=0 K=100' is also not selected.
So when all the selected swatches get deleted, this black duplicate stays, and the color group stays, and you have to delete it manually — each time.I tried to understand what forces Ai to keep it.
As I said, not presets remain, and I redefine the…9 votes -
Outlining text makes glyphs rotated
Create outline text will deform...
1 vote -
Preview mode switches to Outline when saving
The file got outlined while saving it.
1 vote -
Resizing an area type leads to Error:PARM
Using bounding box or Free Transform to resize text encounters an unknown error.
Couldn't add just another text line in the paragraph.1 vote -
Problems with dividing a shape with a stroke
When dividing a shape with Divide or Shape Builder, the stroke inside the shape increases or extends beyond the edges. For example, a circle is divided into eight parts...
1 vote -
Contextual Task Bar and Help Bar don’t have hotkeys and these can’t be assigned
When I check Keyboard Shortcuts, Menu Commands, Window, I can find Control, Properties... but not Contextual Task Bar or Help Bar. So we can’t assign hotkeys for these and call these from keyboard when needed.
Seems like someone forgot to include these slots for customization. Please expose these.3 votes -
Gray popup about Unpropping appears again and again
A grey popup appears constantly whenever I am ungrouping things to tell me about ungrouping.
Nothing in Preferences makes this go away and I see it repeatedly so closing it once doesn't work either. I really don't need training wheels and this should be one simple option to disable all large tooltips, blue popups and gray popups. There are already enough idiosyncrasies and distractions with Illustrator.2 votesThe fix is expected to land in the next Beta build. These messages should and hopefully will be displayed once only.
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Paste in Front shortcut got reassigned to Contextual Task Bar
For some reason this very important shortcut is now assigned to the Contextual Task Bar.
Please repair that. Cmd-F goes decennia back, and is very important for experience Illustrator-users.1 vote -
Stop remembering my last save as file type!!!
I've used Illustrator for decades, and the only file type that a new document should be saved as is an .AI file. For the love of God, please go back to .AI or allow me to choose .AI as my default file type!!!
1 voteWe have fixed this issue in latest version of Illustrator - v29.8.1
Please update your Adobe Illustrator and let us know your observations.
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Double Click on Fill results in Black
Double clicking on the Fill (bottom of tools palette), when the current fill is a gradient results in the fill turning black, in stead of opening the Gradient Editor, which might be helpful and intuitively right.
Please make this happen:
Double click on the Fill at the bottom of the tools palette should open the color editor that is most likely:
-RGB color should open RGB editor, CMYK should open CMYK editor, Gradient should open Gradient Editor, etc.2 votes -
XMPMeta is not defined on ILST 28.7.1 on MacOS #515
As of ILST 28.7.1 on MacOS, XMPMeta has stopped working. However, it works fine on:
- ILST 28.7.1 on Windows
- ILST 28.6 on MacOsThe issue also exists on ILST (Beta) 29.1 on MacOs.
Example code:
```
if (!ExternalObject.AdobeXMPScript) {
ExternalObject.AdobeXMPScript = new ExternalObject('lib:AdobeXMPScript');
}const xmp = new XMPMeta(app.activeDocument.XMPString); // throws XMPMeta does not have a constructor
```16 votesWe have fixed this issue in 29.0 and 28.7.2 releases.
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Using Inflate with 3D & Materials gives a [Clr?] error
Ever since it was introduced, I haven't been able to access the new 3D & Materials (only the classic version). With any attempt I make to eg. inflate I get this error message: 'The operation cannot complete because of an unknown error [Clr?]'. I use Illustrator 29.6.1 on a Mac Mini M1.
2 votes
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