Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8140 results found
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BRING BACK FUNCTIONALITY OF ACTIONS
As we all know all too well, the "engineering team" adds to and removes features from AI, apparently completely without considering its effective use or convenience.
Their latest trick: many operations won't record automatically anymore in Actions going from v23 to v24. Please bring that back.
Functions not recorded anymore so far:
– Create text frame
– Cmd/ctrl-0 Fit Artboard in Window
– Save As (including location, file type eg PDF and its settings)
– CloseI you find more please add them to the list.
I'm getting so tired of this ignorant behaviour!
1 vote -
Crashes while Saving larger files
My illustrator crashes my 2019 iMac every. single. time. I try to save large files I haven't had issues with in the past (1 month ago!). I have the most updated version of IOS as well as Illustrator. I'm very frustrated!
2 votes -
artwork saved in illustrator cc 2020 (version 24.0.1, windows 10) lost most of the artwork when re-opened
artwork in multiple artboards saved under illustrator cc 2020 (version 24.0.1, windows 10 pro, 10.0.18362) lost most of the artwork when re-opened.
2 votes -
Gradient, colouring and effect-error
The operations weren't particularly complex, a shape won't change fill between gradient, colour or even empty. The appearance panel is empty, and still there's no possible to change or remove the fill. I tried adding a gaussian blur, after which the entire figure disappeared. I thought it might be a preview issue so I exported it, but it was gone there as well. I attach a screenshot. Right before it happened I tried adding a complex clipping mask (but undid it).
1 vote -
Adobe Illustrator CS6 Keep Crashing on Startup Using Mac Running MacOS Sierra V10.12.6. Can't Find any solution Here
Adobe Illustrator CS6 Keep Crashing on Startup Using Mac Running MacOS Sierra V10.12.6. Can't Find any solution Here...
2 votes -
Distribute spacing units work wrong
Hello,
Illustrator 23.0.2. I use "cm" units in whole software, but Distribute Spacing right now working only in points...
I think your software is falling down year by year.
19 votesI am happy to share that we have fixed this bug in our latest release – 26.1.0 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
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Eyedropper doesn't work on groups
When I select a group and I try to use the eyedropper tool, this seems to not work.
In the fill box in the toolbar it appears as the colour already changed, but the group still looks with the original colour.
If I ungroup the group, or if I unite the group with the pathfinder (plus cmd+8), then the eyedropper works regularly, but this is not the ideal way to work. I already contacted the support online, but the issue hasn't been sorted out properly.I use MacOS High Sierra — Version 10.13.6
54 votesHi Everyone,
The fix has been rolled out and is available in our latest release build – 29.3.0 which is available worldwide now.
Now groups get the applied appearance positioned above the Contents in the Appearance panel.
What’s new in 29.3: https://helpx.adobe.com/illustrator/using/whats-new.html
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback.
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Epson P800 Film Continuous Feed Issue
When sending files to our Epson SC P800 using Ai 24.0.3 the printer continuously feed rolled film media until printing is cancelled at the printer instead of printing the file. The same file will print successfully when using InDesign 15.0.1 and Illustrator 23.1.1, but not Illustrator 2020 (24.0.3)
System:
iMac (Retina 5K, 27-inch, 2017)
Mac OS Catalina (10.15.3)
Processor 3.4 GHz Quad-Core Intel Core i5Printer:
Epson SureColor P800
using 13" DarkStar Film media (roll)Software:
Ai 24.0.3
AccuRIP Black Pearl-SE 1.5.51 (issue occurs with and without software active)1 vote -
Problem with elements' IDs when export to SVG
Sometimes when I export an AI file with some elements' names to an SVG file, it renames the IDs like if there are some duplicates.
Usually I can fix it by renaming the "duplicate" elements with a dummy name and then rename them back, but often it doesn't work and I have to delete the file and work on a new one, copying and pasting only the "safe" elements and redrawing the "duplicate" ones.
Sometimes it appends a special character on the IDs and when it happen I always have to work on a new file.
Version: 24.0.2 (64 bit,…
1 vote -
Keyboard arrow not working in reflect panel
The down arrow works but the up arrow on the keyboard does not. Works fine in all other aspects using Illustrator, just the reflect panel is having issues.
Object > Transform > Reflect
3 votes -
Image embed option in SVG options does not work
Environment:
OS: Windows 10 Home
Illustrator Version 23.0.3 (64 bit)Recreating the bug:
1. Create some Illustrator artwork with a linked image (.jpg, .png, etc).
2. Export an SVG through File > Export > Export As...
3. Select the Image > Embed option.The resulting SVG does not contain the image. This was an issue introduced with Illustrator 2019, the 2018 version worked fine. Right now I'm embedding the image into the AI file itself as a workaround and then exporting it using the same method since that embeds the image into the SVG, but it would be nice if…
6 votes -
Scrollbars missing - Windows 10 - build 23.1 (64 bit)
The scrollbars are missing when I open a file with multiple artboards. I see the zoom percent and artboard navigation inputs but they are floating almost 150px above where they should be. I've attached a screenshot of what I'm seeing.
This issue only goes away for the current session when I fiddle with the UI settings, but comes back when I next start Illustrator.1 vote -
Text fields not immediately active when renaming library items
Renaming library items takes several steps to ensure you are in the text field and any keyboard commands will not trigger tools/menu items.
Steps to reproduce:
1. Click on an object,
2. Drag to Library panel—often takes several times as noted in the video
(the libraries panel and new documents from libraries is flawed and not as efficient as Adobe Max presentations allude to, but that's another post)
3. After item successfully copied to Libraries, right click it in the libraries panel and click Rename
4. CLICK AGAIN ON THE TEXT FIELD OF THE LIBRARY ITEM
If you do not…1 vote -
elements disappear and get pixelized when zooming
preview bug - when zoom in or out some elements get pixeled or disappear.
1 vote -
File png export error
Cannot export the file in png
6 votes -
Snap to Grid and Snap to Pixel interaction is unpredictable
If both Snap to Grid and Snap to Pixel are both enabled, drawing tools (like the Pen tool) will snap to a nearby pixel that the tool is hovering over.
I'd prefer if it defaulted to the Snap to Pixel function, so it'd snap to the center of the pixel, but that also might be confusing with Snap to Grid enabled.
3 votes -
Keyboard shortcuts missing in File New dialog
In the legacy File New dialog, there are keyboard shortcuts to quickly navigate the settings, such as Alt+W for the Width input and Alt+L for Bleed. These are missing in the newer File New dialog.
Luckily, we can still use Illustrator's Preferences to revert back to the legacy dialog, but keyboard shortcuts still do need to be implemented on the new dialog.
3 votes -
Unticking "Use Artboards" when saving PDF does not work as expected
Illustrator 24.0
Expected result: A PDF file containing a single page of all the artwork in the document. Artboards should be completely ignored. Page size, cropbox, artbox, trimbox and bleedbox should all be equivalent to the total size of all the artwork in the document.
Actual result: PDF contains one page for each artboard, seemingly identical to what happens when "Use Artboards" is ticked.
3 votes -
Snap to Pixel gets enabled by default for both RGB and CMYK documents
I don't know why this suddenly appeared as a default, but there should be a way to ALWAYS turn off Snap-to-pixel. I have to turn it off every time I open a new file.
40 votes -
Performance and delay on Illustrator 2020&2019 - iMac 5k 2019 with Pro Vega 48
Here is the video where I compare performance issue with other graphic software and desktop CP with Illustrator 2020 on the iMac 2019. Fps is drop when moving canvas by hand tool and when you want to resize simple vector shape you see on screen and feel some kind of latency, delay (watch carefully the video below). On the video you can see this lag how its behavior on iMac and how its snappy od Pc Dekstop. Performance is the same on Mojave or Catalina. I was handing for 5 days with your customer support and technician support. Still the…
1 vote
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