Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8140 results found
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Reflect Tool options order is incorrect
When using the Reflect Tool's panel (pressing enter), pressing the "Up" and "Down" keys on the keyboard recognizes the order to be
1. Vertical
2. Angle
3. Horizontalwhich doesn't match the UI.
1 vote -
My flyout menus in AI no longer work unless I am holding down the control key
My flyout menus in AI no longer work by clicking them, unless I am holding down the control key. This started while I was working in Illustrator and has persisted, in spite of reloading AI and restarting CC and my computer.
1 vote -
Drawing with percentage opacity fills: Percentage will not stay selected for each new element.
AI CC 2020 (Apple Mac): I have noticed a bug - a serious one that stops me from working. If I make a shape with a fill of (for example) 30% I would expect the next shape to retain that percentage of fill - which it always has done (I'm a very experienced user of Illustrator and use this feature all the time). Now I find that each new shape reverts to 100% fill which is totally unworkable as I draw by building up layer upon layer of opacity fills. The advisor online checked with his versions of AI CC…
1 vote -
Multiple PDF Importing - Artwork size changes
There is an ongoing long time problem we have occasionally encounter. When we have to import multiple PDF's onto artboards for adding adding cutter marks for printing as soon as you save and close file then reopen it you can see the linked PDF's artwork sizes change. It seems to be relinking to the files and using the bleed size and then reverting to the media size. Has caught us out a few times. It's fine if we import infdividual PDF's.
1 vote -
Glitch in outlining a dotted stroke
macOS Catalina 10.15.1 Illustrator 2020
I made a line, applied dashed line, adjusted gap(2,4) and dash(0,01) to make it look like dots and outlined. Random dots have been cut in half after outlining.
It never happened to me before.3 votes -
Gradient Annotator tool bug on Groups
Gradient Annotator tool is not visible for some objects but it is for others. See screen shot: visible on the rectangle, but when I edit the gradient of the compound shape, the annotator is not visible.
25 votesI am happy to share that we have fixed this bug in our latest release – 24.3.0 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
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Discretionary hyphens do not seem to work
I can’t get discretionary hyphens to work in Illustrator CC 23.0.2, either by Shift-command -- or with Type > Insert Special Character > Hyphens and Dashes > Discretionary Hyphen. Whether Hyphenate is turned on or off for the paragraph does not matter. Language does not seem to make a difference either.
Only the hyphens added by Illustrator itself are obeyed.16 votes -
Changing font in glyphs crashes program
Occasionally I'll be searching through my fonts for a decorative character icon. If I change the font at the bottom of the glyphs window I'm likely to hang my software. I suspect that it happens when the character I have selected is not available in the font I am switching to.
1 vote -
Keyboard Shortcuts dialogue is missing 'Send to current layer' menu item
I'm unable to change the shortcut for 'Send to current layer' menu item because it's missing from the Keyboard Shortcuts dialogue.
1 vote -
Font Sample Halt
I'm frustrated that as I run down my list of fonts testing them on a specimen of type that the font scroll halts for no apparent reason, forcing me to use the down arrow and manually select the font I want to try the specimen on.
1 vote -
expanding pie chart
I found that you can expand a pie chart by making the chart, then taking the scissors tool and clicking on the points, then you can edit each slice!
1 vote -
Impossible to apply graphic style to text background by moment
I use lot of graphic style in my work, and I've to use it on text bloc (to create map mind per example)
But sometimes, the style (or the color directly) doesn't work on the background (selected with the white arrow). The color appears in the properties but nothing happen… I have to create a new bloc and It works normally (or not sometimes)… I really think it's a bug it will be very nice to correct it because I often use this trick in my work!
I use 24.0.2 on mac OSX Mojave
Thx
1 vote -
Swatches not naming properly vs document color mode
I create my document in CMYK but when I open my swatches the first time (I have done no copying or pasting into the document or anything to mess with any color settings), they are CMYK blends with RGB names. Why is it doing that and what can I do to fix it?
3 votes -
Properties panel auto select field contents
Illustrator v24.0
Mac OS Mojave 10.14.6Since the Properties panel was introduced in Illustrator, it won't allow selecting an item, then click once on a field name, such as W for the width field, and automatically select the contents of the field so you can then just enter a new value or use the arrow keys to change the value.
It works fine in the Control bar and other panels, just not in Properties.
It works in the Properties panels of InDesign and Photoshop, as well.
Was hoping it would be fixed in Illustrator 2020, but still not.4 votesSeems to be fixed in recent version of Illustrator.
Clicking a caption of a filed in Properties (if the caption exists for a value) does select the whole value, like it does in other panels.
Please verify and reply back.
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Adobe Draw not sending AI to Illustrator CC 2020
- Windows 10 HOME / Adobe Illustrator 24.0.2 (64-bit)
- I logged out on every device from Adobe Creative Cloud and made sure I have up-to-date Adobe Draw on my Samsung S6 Tab as well as the up-to-date Illustrator on my Desktop PC. I am trying to send several projects from my tablet to Illustrator and they all say "Sent to Illustrator" but nothing happens on my Desktop. I have checked other articles that people posted and I have also tried to close the application, restart the computer/tablet, open them at different times, nothing is working. I have also checked Mobile Creations…
1 vote -
Drag and Drop image from Illustrator HTML5 extension to server/Desktop is not working on MAC OSX
Adobe Illustrator CC 23.0.3, Mac OS 10.14.6(Mojave)
Step To Reproduce issue:
1) create one HTML5 extension.
2) Display images on extension(you can display images from you local disk with html tag <img>)
3) try to drag & drop image from extension to Browser/desktop(on browser you can use google image search dropbox).
Expected Result : Image should be dropped at google image search/desktop(In html cep cookbook clearly mentioned that drag & drop between extension and browser/desktop supported).
Current Result : Image is not getting dropped.
Note: same use case is working fine on windows os
Attached video:
3 votes -
Disappearing layers
I have had this same issue now twice. I saved a file as a PDF and chose smallest file size. when i look at the file no errors, but when sent to someone else layers disappear, i have now also had layers disappear after saving as a jpg for web. i have not changed any layer settings or save settings and this problem only started occurring yesterday.
1 vote -
Unable to apply gradient on Rectangle Box
Hi,
I am unable to apply a gradient color for my rectangle box when I use the Fill tool, I tried changing to a solid color to see if the problem lies with only the gradient, but i isn't setting a color at all.Could you please solve this bug issue as soon as possible as I am using Illustrator 2020.
1 vote -
Illustrator 2019- always making a selection
When I want to use the application, illustrator decides it wants to draw a selection. If I reach out of the workspace to use the toolbars or panels, it will draw a selection from on the artboard to my cursor, as if I were clicking and dragging. If I click back onto the artboard to disengage the selection and try to use the panels, it will make a new selection from the point I clicked. This renders the program unusable. There is also a lot of lag when navigating menus, and the cursor will decide to stick to the scrollbars…
2 votes -
2020 .AI documents only opening .PDF pages in Illustrator CC
I am using Illustrator 2020 on my personal laptop, saving work to my iCloud to continue working on the files in university.
Recently the files will only open as a .pdf (giving options for pages and not showing all the information) on the university Illustrator CC.I could in theory Save as- Illustrator CC and presumably that would open okay, but it's annoying to have to do that every time!
On these screenshot Issue 1, you can see the file I'm trying to open (Dinosaur Libby) has a lot of information in the thumbnail, but only opens what's seen in…
1 vote
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