Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8139 results found
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Illustrator laggy and slow on when using CPU. Colours not accurate on GPU
Hello, I'm using a MacOs 10.14.6 2.6 GHz Intel Core i7 and I have Illustrator 23.1.1.
I've been having the following issue (even before updating to this version).
Every time I use the CPU view Illustrator becomes really slow and laggy.
I mostly use GPU mode for this reason but the colours are not accurate in this view. Colours look more opaque.
I tried resetting my preferences, disabling GPU performance, disabling dictation on my mac, change my document raster effects settings to screen (which made a little bit better), but nothing quite work.I can't continue with the workaround of…
3 votes -
Overprint attribute does not work adequately
Create or select any object. On the Attributes panel set Overprint Fill/Stroke checkmark.
After deselecting object Overprint attribute remains CHECKED instead of resetting. And every newly created object instantly receive this Overprint attribute!Very annoying and sometimes cause real troubles with undesired overprinted objects.
Overprint attribute should reset to UNCHECKED after deselecting an object.
10 votes -
Super slow response since updating to Illustrator 2020
Illustrator takes a few minutes to respond to switching a layer on and off even when I'm working in 640x480 pixels !!
2 votes -
Hex Color vs Save
Windows: 10.0.17763.557
Illustrator: 23.0.3 (64-bit)
Processor: Intel i7 8700k
RAM: 16GB
GPU: NVidia GTX970When I change the color of an object via hex code, Illustrator changes the color but does not detect that an edit has occurred to enable the save option.
Step by step:
1 - Create a new file in Illustrator in RGB mode.
2 - Type M and create a rectangle.
3 - Fill in the rectangle with any color.
4 - Save and close the file.
5 - Reopen the file.
6 - Select the rectangle.
7 - Press F6 to open the color panel.…8 votes -
Expanding a Live Paint Object Changes Dimensions
Reporting a very frustrating Illustrator bug that has been there since version CS6 at least.
There is a bug concerning the Live Paint tool. Live Paint objects need to be expanded most of the time to develop them further in Illustrator. However, after expanding, the dimensions of the shapes get distorted and this renders the Live Paint tool completely useless for precise drawings or illustrations.
I hope something can be done to eradicate this bug as it extensively hinders workflow of many projects that need to be developed with Illustrator.
Thank you.
P.S. The same happens not only with imported…
14 votes -
Pen Tool Malfunction
Pen tool will not allow me place an anchor point on certain points. It will let me anchor on the pixel above or below, but will not let me click to start a path anywhere inbetween. It's causing me to cut chunks out of images I'm trying to apply a clipping mask to or leave background slivers in.
1 vote -
Flashing screen
Since downloading the new 2020 Illustrator, even after the updates i get the same problem. While working on any document the screen flashes in and out very rapidly when moving the mouse in illustrator. It doesn't slow the software down but is very annoying when trying to set up a job and the screen is constantly flashing. All other adobe products like indesign, photoshop and acrobat work fine. Just illustrator i'm having the issue.
1 vote -
command Z, Blocks Reediting an object
If I edit an object or shape like adding or deleting a point and do not like it, I usually undo it with command Z. Once I use command Z the shape I was editing is blocked from being re-edited.
I sometimes have to copy the shape and paste in order for me to add the points in different location again on the shape.
Is there any reason why this is happening?1 vote -
network printer HP 8730 Pro
With the newest version of Illustrator (is it 24) there comes a lot of trouble for users with HP printer - maybe all printer which are connecting over the local network. The issue is that Illustrator can´t open any ai file nore make a new files while the default printer is a network printer. Here it is the HP 8730 Pro. With the help of the support desk there is a workaround to fix this issue. You have to set your default printer to Adobe pdf. But this is not a real solution, it´s only a temporarely workaround. So hopefully…
1 vote -
File > Place svg: altered shapes
In Illustrator v24.0, File>Place of some svg images distorts the shapes. It works OK if I open the svg file directly in Illustrator v24.0, select the layer and paste it on my artboard (in another open file). It also works OK if I do File>Place in Illustrator v23.1.1.
The "attach a file" option here won't let me attach an svg (why not?) so I've attached an AI file instead. Hopefully if you export it to svg you can see the problems when importing that svg via File > Place. Some of the problem are: the "m" shape is missing a…
1 vote -
Photoshop Effects Dialog not Scaled when UI is scaled.
User interfaces that open within the workflow scaling incorrectly
System Information overview:
Dell 17-R3
Display: 17.3-inch UHD (3840 x 2160)
Chipset: Intel GL82HM170 PCH
Integrated graphics: Intel HD Graphics 530
High performance graphics: NVIDIA GeForce GTX 980m
CPU: Intel i7-6820HK
RAM: 32.0 GB DDR4-2133 DDR4 PC4-17000
Windows 10 Pro
Version 1809
OS Build 17763.253(detailed system information attached)
Adobe Illustrator 23.0.1 (64-bit)
User interfaces that open within the workflow scaling incorrectly with the computer operating with the graphics set to 4K (3840 x 2160). For example, with a path selected go to "Effect" --> "Sketch" --> "Chalk & Charcoal". The…
20 votesThis issue has been fixed with version 24.
The Effects dialog now scales as per the system/monitor DPI settings.
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Version 24.02 creates random lines and shapes which appear and disappear when scrolling or grouping, consistently crashes upon opening
Lines and shapes will appear on the shapes I have created, but can't be selected. When grouped or ungrouped with something else, the shape and line disappear, but randomly appear when scrolling. I operate on a Windows laptop
1 vote -
A few menu oddities on 24.0
Attached are screenshots for a few menu oddities I've found on Illustrator 24.0. None are workflow breaking, they're just odd stuff like duplicate entries or weird characters.
Thanks!3 votes -
Action bug
Illustrator 2020 doesn't allow my action to work. I created an action that runs a script from the script menu, but cannot use nor record a new action that runs a script.
3 votes -
Opening screen
Illustrator 24.1
macOS, Catalina, 10.15.3When opening Illustrator I'm presented with the home/opening screen which shows (in my case) latest files used. But regardless of how big I make that screen it never shows coreectly all the thumbs (some of them are cut-off) and there are no scrollbars to either scroll down or to theright to see everything. Would be nice if that is designed in a responsive way.
1 vote -
Alternative glyph (made with Fontself 3.5) don’t shown in text, when not installed in OSX or restart AI
I have a problem testing a new font. I create a font (Fonstelf 3.5.0) with character “a” and an alternative “a.alt” glyphs. I installed the new font just local for/in Adobe Illustrator CC 2020. In the window “Glyphes” I can see my alternative characters. But when I enter a text with the text tool, I only get “a” instead of “a.alt” which I selected in window “Glyphes”. I save my test.ai document.
After install the font with font book in the OSX 10.14.6 I can use and see “a.alt”. Funny fact: After installing the font and re-open test.ai document, the…
1 vote -
"operation cannot be completed for unknown reason [!now]" when outputting large png
Trying to export as png, art size is 80cm x 80cm, trying to save anything greater than 800ppi results in "operation cannot be completed..."
Operation is successful at anything up to 800ppi - file size at 800ppi is 120.9 MB.
2 votes -
Selection Tool Bugging Out In Catalina
In addition to the Save/Save As issues as described in previous posts, I've also noticed that the selection tool randomly quits working. Specifically, the bounding box disappears and you can't reinitialize it and you certainly can't scale or select. Need to do a full restart of the app to correct.
MacBook Pro 15-inch, 2018 (2.9 GHz 6-Core Intel Core i9)
Mac OS Catalina 10.15
AI 23.1.12 votes -
"Save A Copy" Action major issue
When recording a "Save A Copy" action, it won't let us choose a folder. Rather we are forced to choose a filename. So when we ever use this Action, all of our files are saved and overwritten as the same filename.
Please let us choose a folder like the "Save As" action.
3 votes -
Illustrator's fonts are not displaying
When I type something, the character panel does not show any fonts as an option. I have tried the dropdown menu to no avail. I found a work around a couple days ago but cannot remember what it was!
2 votes
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