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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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8174 results found

  1. Type Box fills with x's

    When I choose the Type Box tool, and click in the document to create a Type Box or simply place text, as soon as the box is created, it fills with X's/squares and goes off on it's own continually typing the X/square.

    At that point I am not touching the keyboard, there is no key being held down, yet it seems to be "stuck" in creating the X/square.

    Initially it only happened with Myriad Pro, so I uninstalled that font. Then it continued to do it with Arial. Now it does it, no matter what. I've un-installed Illustrator and re-installed…

    5 votes

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  2. Workspaces not working at all

    Today (Mar 19th, 2018) I updated Illustrator and upon (re)launching, NONE of my pallets/Windows opened into the application. When I try to switch to built-in or custom Workspaces, nothing changes. The Workspace STAYS selected as my previously-selected Workspace and none show up. If I manually go look at the Windows in the menu, none are open and I can MANUALLY open them and move them around... "Manage Workspaces" and "New Workspace" are disabled (Gray) and no matter what I do, I cannot change or override. I have quit/relaunched numerous times - same results.

    42 votes

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  3. Imported eps fonts are wrong

    Imported eps fonts are wrong in Illustrator CC 2019 (and also at all other previous versions)
    OS - Windows 7 64bit
    - I export a figure from Matlab with predefined font name (Arial) but Illustrator consistently opens it as Helvetika.
    When the image is opened in Acrobat the font is actually Arial.
    See the attached figure for the bug. The same image opened in actobat / illustrator.

    1 vote

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  4. Workspace panels move on their own

    While using the new Illustrator CC v.23, the workspace will randomly move around and cover up the artboard that I am working on. I can simply click "reset workspace" and it's back to normal it is very frequently that the workspaces move around randomly. Please fix, Thanks.

    9 votes

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    We have a feature to popup colors panel when you click on fill/stroke proxy. Please remove the colors panel from the the workspace when it pops-up you should be fine. When I say remove you just have to remove from the dock and keep it as a floating

  5. "Current proportions" option missing from Illustrator CC 2019

    LEFT (Screenshot from a tutorial): The "Current proportions" option is visible under Artboard Options window.
    RIGHT (Screenshot from my desktop): The "Current proportions" is missing.

    Please let me know how to enable this option.

    4 votes

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  6. GPU performance color

    Illustrator CC 2019
    Mojave 10.14.1

    Bright RGB red/pink appearing correctly in swatch, but washed out when filling a shape with same colour on artboard.

    Only way I've found to fix this is to turn off GPU performance and the colour then appears bright and correct, but with GPU off live drawing is very laggy.

    Any fix for this??

    4 votes

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  7. Bug in pasting of metafile data from clipboard

    Illustrator misinterprets data from a image exported to the clipboard as metafile. It inverses color of certain parts of the image after paste.
    This problem is occurring in Creative Cloud CC2018 and CC2019. It is a bug that has been present in many previous versions of the Adobe suite, at least since CS6.
    Running Windows 10 pro 1903 (18362.239)
    The effect of the bug is demonstrated in the attached Word file.

    1 vote

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  8. Type tool broken - insists on being anything but normal type

    Unable to select the regular type tool. I get type on a path. This is a deal breaking flaw.

    1 vote

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    1 comment  ·  Type, Fonts, Text  ·  Admin →
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  9. Window resize handle broken

    Whenever I try to resize a document window now by clicking the lower right corner, it snaps to a larger size that fills the width of my screen and goes off the bottom beyond what my cursor can reach. I have to click the resize button at the top to undo. The only way I can now resize any window correctly is by dragging out from the sides and bottom individually. This is very time consumiing. Just fix it to how it used to work in every other previous version. It shouldn't take extra time with every new 'feature' you…

    7 votes

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  10. Manually entering integer size values makes fractions

    The Width/height (Screenshot B: / H: ) Values don't work sometimes.

    If I manually type in the values like 20x20 it will create something like this 20,134x19,999.

    6 votes

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    2 comments  ·  Tools  ·  Admin →
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  11. Buttons in Properties panel not recording in an action

    When recording an action, there are things in the Properties panel that does not record properly.

    Example: Flip horizontally/vertically. The buttons does not record, but choosing the same options from the Transform panel menu does record.

    Is anyone maintaining Actions in Illustrator? It is awesome, but still needlessly limited due to many things not recording, forced hard-coded paths when recording save steps, etc.

    Perhaps learn a little from Photoshop where actions work better (though still limited).

    2 votes

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    1 comment  ·  Actions  ·  Admin →
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  12. Rasterize - Preserve Spot Color Bug

    When rastering complex designs for print output, the default is "preserve spot color". I rasterize images and print a pdf file for use in rip software. If I leave "preserve spot color" selected I get a pdf file that is blank, if I turn it off and rasterize, I get the correct PDF file. This is new, as I have been doing this for many years now with no issues. I do believe in the past that check box has been left unchecked by default, but remains sticky.

    3 votes

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    1 comment  ·  Print  ·  Admin →
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  13. Editing Character Styles Does Not Trigger Content Change

    Renaming a character style does not trigger content change.

    Thus, the asterisk does not appear above the file name (indicating content change), File/Save or CMD/CTRL-S are ineffective, and if one closes and re-opens the file the old names are still there.

    Have not checked Paragraph styles, or styles in other Adobe apps, but assume this bug would present there as well.

    3 votes

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  14. Shape dimensions in toolbar and transform pallet do not match

    As the title says. The shape dimension in my toolbar and transform pallet do not match.

    1. Win 10 / Illustrator CC
    2. Restarted the PC and software
    3. Measurements should match
    4. failed
    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  15. Freeform Gradients can't seperate into spot colors for rips

    Freeform Gradients can't seperate into spot colors for rips. when prinitng them as spot colors. they come out like a cmyk print.

    4 votes

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  16. illustrator freezing with simple pdf file

    I've attached a simple pdf file created in R using ggplot2 graphics library, when you try to work with this file in illustrator it freezes. It takes seconds just to move the picture even on a 48 cores PC with 120 GB of memory.

    1 vote

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    0 comments  ·  Performance  ·  Admin →
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  17. Key object selection mismatch

    When I select two objects and choose the key object for allignment, the top allignment option shows the «Align to key object» and object gets highlighted, however if I go to the sidebar to introduce a spacing number it shows «Align to selection» instead and I need to change the option again. This is so frustrating.

    3 votes

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    5 comments  ·  Performance  ·  Admin →
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  18. Most recent changes not showing when opening up the PDF file in updated CC

    I have the most updated Adobe Illustrator. When someone is using an older version of CC and I open up the saved PDF file in my updated version, it doesn't show the changes that were made to the PDF file by the someone that has the older version of CC.

    I even had them try adjusting the settings in the PDF such as, "smallest file size", "optimize for web", "Illustrator Default", etc..but no luck.

    1 vote

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  19. Save Default Folder not adjustable

    Im missing a save settings option to set a default saving folder. if anybody had the same problem and was able to find a way-text me!

    1 vote

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  20. can't open file properly

    v23.03

    I can't open some file It hangs on interface background, it shows all layer of my file on my layer tab but I can't see any of my illus, I try to switch on-off the eye in front of the layer and it can't help.
    So, I downgrade to v23.02 and all the problem are gone and I think you should fix it before this bug goes with the future version.

    1 vote

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    0 comments  ·  Launch  ·  Admin →
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