8169 results found

1. Phantom objects in Finder Preview and when imported into Photoshop

   I'm on MacOS. When previewing an .ai file in Finder, there will often times be phantom objects visible in Finder Preview. These objects are always duplicates of whatever is actually visible on the artboard-- usually it's a phantom object in the position the object was in the last time I saved the file. When I open the .ai file in Illustrator, those objects do not exist. The objects are not hidden; they are not on some other layer. This is particularly problematic because those phantom objects are still there if I open the .ai file in Photoshop. If I add the .ai file as a Smart Object layer in my Photoshop file, the phantom objects are there. If I attempt to edit that Smart Object, Illustrator opens up and shows the phantom objects are not there. Saving and closing DOES NOT FIX IT. Sometimes toggling the visibility of the Illustrator layer the objects are on and then saving fixes it. Sometimes toggling to outline mode fixes it. Sometimes moving the .ai from one folder to another, brings the phantom objects back. Why is this happening? How do I make it stop?

   I'm on MacOS. When previewing an .ai file in Finder, there will often times be phantom objects visible in Finder Preview. These objects are always duplicates of whatever is actually visible on the artboard-- usually it's a phantom object in the position the object was in the last time I saved the file. When I open the .ai file in Illustrator, those objects do not exist. The objects are not hidden; they are not on some other layer. This is particularly problematic because those phantom objects are still there if I open the .ai file in Photoshop. If I add… more

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   4 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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2. "Legacy text" warning when opening a file with Illustrator 2026, created in Illustrator 2026

   1. macOS 15.7
   2. Illustrator 30.1
   3. Created large posters in Illustrator 30.1 including Japanese type. Was later asked to make A4 size versions of them. Reduced entire contents of individual A1 posters so they would fit on A4 pages, copied, pasted to a new multi-artboard file. Saved and closed. Opened the file next day, again using Illustrator 30.1, and was greeted with "This file contains text created in an older version of Illustrator. Updates in the text layout may have caused changes in some character positions, or line breaks." The preview showed there is actually no text reflow or change in spacing whatsoever. Opened the same file using Illustrator 29.8.3 and no problems or warnings. I'll have to avoid working in Illustrator 2026 (v. 30.1) and revert to Illustrator 2025 (v. 29.8.3) until this is fixed.

   1. macOS 15.7
   2. Illustrator 30.1
   3. Created large posters in Illustrator 30.1 including Japanese type. Was later asked to make A4 size versions of them. Reduced entire contents of individual A1 posters so they would fit on A4 pages, copied, pasted to a new multi-artboard file. Saved and closed. Opened the file next day, again using Illustrator 30.1, and was greeted with "This file contains text created in an older version of Illustrator. Updates in the text layout may have caused changes in some character positions, or line breaks." The preview showed there is actually no text reflow or change in spacing… more

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   Need More Info  ·  3 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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3. Severe Lag in Adobe Illustrator When Editing Text and Objects—~15s Input Delay on 2MB File

   While working in Adobe Illustrator, I encountered severe performance issues across the entire application. Even with a lightweight file (~2MB), there was an approximately 15-second delay after any action—such as typing text, pressing Enter, or modifying objects. This lag affected not just text input but also general object manipulation and UI interactions.

   The issue persisted despite the file being relatively small. I’ve previously worked on significantly larger and more complex Illustrator files without similar lag. This suggests the problem may not be file size-related, but possibly linked to a software bug or compatibility issue.

   I attempted standard troubleshooting steps, including restarting the application and computer, but the problem remained. This level of unresponsiveness made it nearly impossible to work effectively in Illustrator.

   Adobe Illustrator Version 29.8.1
   Windows 11 Enterprise Version 23H2
   RAM 32 GB
   CPU: 13th Gen Intel(R) Core(TM) i7-13800H 2.50 GHz

   While working in Adobe Illustrator, I encountered severe performance issues across the entire application. Even with a lightweight file (~2MB), there was an approximately 15-second delay after any action—such as typing text, pressing Enter, or modifying objects. This lag affected not just text input but also general object manipulation and UI interactions.

   The issue persisted despite the file being relatively small. I’ve previously worked on significantly larger and more complex Illustrator files without similar lag. This suggests the problem may not be file size-related, but possibly linked to a software bug or compatibility issue.

   I attempted standard troubleshooting steps, including… more

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   Need More Info  ·  5 comments  ·  Performance  ·  Delete…  ·  Admin →
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4. Error in Startup Script - Line 2798: { No matching closing brace found

   I am getting an error on launch of Illustrator, seems to have begun with the latest update.

   ---

   Error in /Library/Application Support/Adobe/Startup Scripts CC/Adobe Photoshop/photoshop_v2025.jsx
   Line 2798: {

   No matching closing brace found

   The error can be dismissed and the application runs fine after that.

   Note that this is an error reffering to a startup script named "Adobe Photoshop", but the error comes up when launching Illustrator. Interestingly, there is no error when launching Photoshop.

   This is a new bug
   Running on a MacBook Pro, 16 inch, Apple M1 Max running on Sonoma 14.6.1
   Illustrator Version: 29.4

   This is an Adobe machine, I am an Engineering manage in DVA.
   Feel free to slack me tbeauch for more info if needed

   Thanks

   I am getting an error on launch of Illustrator, seems to have begun with the latest update.

   ---

   Error in /Library/Application Support/Adobe/Startup Scripts CC/Adobe Photoshop/photoshop_v2025.jsx
   Line 2798: {

   No matching closing brace found

   The error can be dismissed and the application runs fine after that.

   Note that this is an error reffering to a startup script named "Adobe Photoshop", but the error comes up when launching Illustrator. Interestingly, there is no error when launching Photoshop.

   This is a new bug
   Running on a MacBook Pro, 16 inch, Apple M1 Max running on Sonoma 14.6.1
   Illustrator Version: 29.4

   This is an Adobe… more

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   17 votes

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   11 comments  ·  Launch  ·  Delete…  ·  Admin →
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   Done (Available in Prerelease)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   The fix is in the Prerelease build 29.6.191 now and is scheduled to be pushed into the upcoming general release.

5. Brush Increase / Decrease Diameter Size vs Stroke Weight

   Basically in Adobe Illustrator, just like other programs including Photoshop, there is the shortcut, Left and Right brackets ([ & ]) for increasing and decreasing brush strokes. However, one thing that is annoying for Adobe Illustrator is that when using the brackets for adjusting the size of the brush, the size of the brush does in fact increase, but the stroke stays the same.
   The screenshot below shows a stroke of 1, but the circle size of the brush is much MUCH larger. The brush stroke size should be constrained to the stroke size. This may not seem like much of a problem, but if I wanted to use the Eyedropper for matching the stroke size and color, it will not show the actual brush size, but the actual stroke (a stroke of 1 in this example). Essentially the original stroke size I used was completely unaccounted since the stroke still reads 1 and I would have to guess the brush size I used.

   Basically in Adobe Illustrator, just like other programs including Photoshop, there is the shortcut, Left and Right brackets ([ & ]) for increasing and decreasing brush strokes. However, one thing that is annoying for Adobe Illustrator is that when using the brackets for adjusting the size of the brush, the size of the brush does in fact increase, but the stroke stays the same.
   The screenshot below shows a stroke of 1, but the circle size of the brush is much MUCH larger. The brush stroke size should be constrained to the stroke size. This may not seem like much… more

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   2 comments  ·  Brushes  ·  Delete…  ·  Admin →
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6. Illustrator v30.0 thinks file isn't saved, right after saving it

   On some (but not all) files, Illustrator v30.0 will immediately add an asterisk to the name of the file in the tab, even though I have not made any changes to the file. If I save the file and then try to close the file, I am prompted to save the file again, despite having just saved it.

   I just tested the exact same file in v30.0, v29.8.2 and v28.7.2, using MacOS 15.5 on a Studio M2 Max:

   -I am saving the file to the desktop
   -I have all settings related to "save in background" under "File Handling" turned OFF

   In v30.0 and 29.8.2 the asterisk appears immediately after saving the file. I don't even need to touch the keyboard or mouse.
   In v28.7.2 it does not, and works normally.

   Any thoughts?

   On some (but not all) files, Illustrator v30.0 will immediately add an asterisk to the name of the file in the tab, even though I have not made any changes to the file. If I save the file and then try to close the file, I am prompted to save the file again, despite having just saved it.

   I just tested the exact same file in v30.0, v29.8.2 and v28.7.2, using MacOS 15.5 on a Studio M2 Max:

   -I am saving the file to the desktop
   -I have all settings related to "save in background" under "File Handling" turned OFF

   … more

   3 votes

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   2 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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7. Hitting Tab key after changing artboard name in Artboard palette

   If I rename an artboard in the Artboards palette and press tab (e.g. to rename the next artboard), the new name only changes in the Artboards palette.

   The artboard name visible on the canvas, and the one used when exporting files, is still the old name.

   If I press the Return key after making a name change in Artboards palette it works as expected.

   Would like to be able to Tab through the list and make changes.

   Illustrator v30.1, MacOS 26.1

   3 votes

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   1 comment  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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   Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   The issue is reportedly fixed in the latest 30.3 Beta build. Please install or update it from you CCD app and give it a try, to make sure it’s safe to be pushed into the next general build, please.

8. Strokes inside symbols don't show correctly when exported as a png

   Here's a problem that I've noticed a number of times. It seems to happen intermittently and the really annoying thing is that it doesn't show up in Illustrator, only in exported png images.

   Strokes within symbols don't always display correctly when they are exported as a png. It seems to happen when the symbol is rotated or scaled. It doesn't always happen. I can't work out what specifically makes this happen or not happen. It's only a problem on static symbols rather than dynamic symbols. Static symbols are generally better suited to my workflow.

   A short video to show the process:
   https://youtu.be/B9mp_JZvr9w?si=C4OjhB3bXahME9ed

   Here's a problem that I've noticed a number of times. It seems to happen intermittently and the really annoying thing is that it doesn't show up in Illustrator, only in exported png images.

   Strokes within symbols don't always display correctly when they are exported as a png. It seems to happen when the symbol is rotated or scaled. It doesn't always happen. I can't work out what specifically makes this happen or not happen. It's only a problem on static symbols rather than dynamic symbols. Static symbols are generally better suited to my workflow.

   A short video to show the… more

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   2 comments  ·  Strokes  ·  Delete…  ·  Admin →
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9. Blue share circle is misplaced under the icon

   This blue circle is very distracting and It just looks super weird. I don't know if you guys purposely did this or if it's a UI glitch with the latest update, but if you guys can get this fixed asap it would be helpful. It's SUPER distracting while trying to focus in on work.

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   2 votes

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   1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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10. Duplicating Artboard will unlock and show locked and hidden elements.

    When using the Artboard Tool and clicking on a + sign next to an artboard while holding the Alt/Option key to duplicate an artboard with its contents, Illustrator will Show and Unlock all hidden and locked objects/layers.
    It does this only the first time, when using Undo and trying again it works correct.
    See: https://community.adobe.com/t5/illustrator-discussions/why-does-illustrator-switch-hidden-layers-back-on-and-unlock-them-when-duplicating-an-art-board/m-p/15455446#M449838

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    3 votes

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    8 comments  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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    Done (Available in Prerelease)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    The fix is pushed into the latest Prerelease build and is scheduled to get shipped into the next general build

11. Text copied from web paste white but swatch says its black

    Since version 30.1 anytime i paste text into a file, the text will past white instead of black like it use too. All swatch areas say it is black but the text will be white. This has gotten pretty annoying because everytime i paste in text i have to change the color of it.

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    2 votes

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    Need More Info  ·  1 comment  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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12. All my symbols gets displaced all the times

    Whenever I make symbols for sock label logo, these symbols get randomly gets displaced and moved to another location on the art board by itself. the positioning is completely random and no logic. It's been like this since Illustrator 2025. what is going on???
    Please see attached for example of what I mean random displacement of symbols, all the symbol object have been moved randomly to top right. Only way to fix is to break the symbols and manually move these objects back to where I intended to place. This is a must fix bug. please help!!!!

    MacOS 26.2 Illustrator 29.6 (desktop)

    Whenever I make symbols for sock label logo, these symbols get randomly gets displaced and moved to another location on the art board by itself. the positioning is completely random and no logic. It's been like this since Illustrator 2025. what is going on???
    Please see attached for example of what I mean random displacement of symbols, all the symbol object have been moved randomly to top right. Only way to fix is to break the symbols and manually move these objects back to where I intended to place. This is a must fix bug. please help!!!!

    MacOS 26.2 Illustrator… more

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    2 votes

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    Request to Contact Support  ·  1 comment  ·  Symbols  ·  Delete…  ·  Admin →
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13. Asset export does not include appearance outside bounding box area of text objects (preview bounds are ignored)

    In Illustrator 2025 (using version 29.3.1), when exporting assets, appearance elements outside the bounding box area are cut off.
    In 2024 (28.7.5) and 2023 (27.9.6), all elements are exported without cutting.

    Reproduction Procedure
    1. create a text object
    2. add a bold stroke color to the text
    3. add as an asset export item
    4. export the asset

    Expected result
    Designs with stroke color should be exported as in previous versions without problems.

    Appendix.
    If a fill is added instead of a line and “path offset” is applied instead, this problem can be avoided because the bounding box is extended.

    <にほんご>
    Illustrator2025（バージョン29.3.1を使用）ではアセットを書き出した際、バウンディングボックス領域外のアピアランス要素がカットされてしまう。
    2024（28.7.5）、2023（27.9.6）ではすべての要素が切れることなく書き出しできている。

    再現手順
    1. テキストオブジェクトを作成
    2. テキストに太い線カラーを追加
    3. アセット書き出し項目として追加
    4. アセット書き出し

    期待する結果
    線によるデザインでも問題なく、以前のバージョンのように書き出しされること

    付記
    線ではなく、塗りを追加して「パスのオフセット」を適用したもので代用した場合、バウンディングボックスは拡張されるためこの問題は回避することができる。

    In Illustrator 2025 (using version 29.3.1), when exporting assets, appearance elements outside the bounding box area are cut off.
    In 2024 (28.7.5) and 2023 (27.9.6), all elements are exported without cutting.

    Reproduction Procedure
    1. create a text object
    2. add a bold stroke color to the text
    3. add as an asset export item
    4. export the asset

    Expected result
    Designs with stroke color should be exported as in previous versions without problems.

    Appendix.
    If a fill is added instead of a line and “path offset” is applied instead, this problem can be avoided because the bounding box is extended.

    … more

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    Resolved (Comments Open)  ·  5 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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14. Ça crash tout le temps !!! Réglez ça par pitié 🙏

    L’interface se bloque je ne peux plus bouger mes éléments, zoomer etc… je dois fermer et réouvrir l’application c’est fatiguant …
    Svp améliorez les bugs d’interfaces c’est inutilisable 🙏

    2 votes

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    Need More Info  ·  2 comments  ·  Performance  ·  Delete…  ·  Admin →
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15. DXF export produces silently incorrect geometry for fabrication workflows

    I initially submitted this as a feature request.
    After further discussion and testing, I’ve come to the conclusion that this is better classified as a bug: the export completes successfully, but silently produces geometrically incorrect data for precision workflows.

    Illustrator offers DXF export as a supported output format. However, when exporting geometry that is visually exact (e.g. circles, constant-radius constructions, rounded slots), the resulting DXF contains only Bézier-approximated splines or segmented polylines, without warning.

    This results in silent degradation of geometric accuracy:
    • Visually exact geometry in Illustrator
    • Numerically incorrect geometry in DXF
    • Errors only become apparent downstream during CNC fabrication
    From a user perspective, this means the DXF export cannot be relied upon for manufacturing, despite being offered as an export option.

    This creates a fundamental problem:
    • Either DXF export should preserve exact geometry where it exists (LINE / ARC / CIRCLE),
    • Or the export should clearly warn that geometry is being approximated and is not manufacturing-safe.

    At the moment, neither happens. The export succeeds, but produces data that is unsuitable for precision workflows without the user being aware of it.

    This is not a request to turn Illustrator into a CAD application, but a request for correctness, transparency, or removal of an export option that currently implies reliability it does not deliver.

    I initially submitted this as a feature request.
    After further discussion and testing, I’ve come to the conclusion that this is better classified as a bug: the export completes successfully, but silently produces geometrically incorrect data for precision workflows.

    Illustrator offers DXF export as a supported output format. However, when exporting geometry that is visually exact (e.g. circles, constant-radius constructions, rounded slots), the resulting DXF contains only Bézier-approximated splines or segmented polylines, without warning.

    This results in silent degradation of geometric accuracy:
    • Visually exact geometry in Illustrator
    • Numerically incorrect geometry in DXF
    • Errors only become apparent downstream… more

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    2 votes

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    2 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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16. Files not saved properly with incorrect display

    Since we started working with Adobe Illustrator 30, we have encountered various files, both saved as ai and pdf, that display a different and incorrect image in the preview. As a result, our printing software also opens and processes these incorrectly, resulting in incorrect printing.
    When we reopen and resave the file, it is fine.
    For the time being, we have gone back to Adobe Illustrator 29, because we can no longer rely on our print file in this way.

    2 votes

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    Need More Info  ·  3 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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17. Les raccourcis clavier typographiques ne fonctionnent plus dans la 29.7

    Dans le version illustrator 29.7 du 30 juillet 2025, toutes les fonctions de manipulation des typographies par les raccourcis clavier ne fonctionnent plus. Agrandir et diminuer, soit la taille, soit les interlettrages, les interlignages, etc… Exemple : option flèche du bas, du haut, droite gauche - commande majuscule point.
    Merci de votre retour.
    FP

    2 votes

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    10 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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18. Navigation button (up, down, left right) not working

    I am using the latest Adobe Illustrator on windows and it's always the navigation button (up, down, left, right) cannot work. Tried to use Shift key, but still not working. Been like this for a half year. Also, you should be able to permit us using mouse to zoom in/out. Otherwise, it's a nightmare for fast-paced workers.

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    2 votes

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    Need More Info  ·  1 comment  ·  Actions  ·  Delete…  ·  Admin →
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19. Placed .ai artboards drop graphic elements randomly. This is disgusting for printers

    The screenshot shows the placed artboards from - top row: .ai artboards, bottom row: pdf artboards. The circled portions show logos were dropped from the artwork arbitrarily.

    When the .ai file is opened normally, it displays correctly - but not when placed.

    This is a separate issue from placed artwork not displaying transparencies accurately.

    This is supposed to be a professional level program and printing bugs are getting to be too much and costing my company too much in unnecessary reprints. PLEASE FIX.

    2 votes

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    Need More Info  ·  3 comments  ·  Print  ·  Delete…  ·  Admin →
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20. [Bug] Perceptual Gradients change from CMYK to a RGB conversion of CMYK?

    When I create a white to black gradient in CMYK mode as classic and it looks fine when separations previewed. When I change to peceptual it adds color in the areas from about 1% to 99% and does not stay black only. I tried it with 100% cyan to white and it added magenta and yellow in the same areas.

    3 votes

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    3 comments  ·  Gradients  ·  Delete…  ·  Admin →
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