Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8155 results found
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Gradient tool hangs after using
Exactly as the title says. Using the gradient tool in the most recent versions of Illustrator results in the app not responding for about a minute.
1 vote -
Save as .ai can be interrupted by another save
If you are working on a new document, or opened an EPS or PDF, hit save as .ai and it does the background save, if you dont wait or dont realize it isnt finished, and try to save as PDF by way of example, the first save will not complete (ever) and this may result in a loss of data. Very reproducible
3 votes -
Blinking Cursor absent in Artboard panel
Operating system: Mac OS 10.14.6
Illustrator version: 24.2.3Hi, When typing inside the Artboards panel to name artboards the blinking cursor appears to be missing.
Regards
Gary4 votes -
Fonts Won't Activate in Illustrator - Troubleshooting Tips Don't Work
I have no access to Adobe Fonts. I open a document, and the missing fonts dialog shows. I click to activate and they don't activate. It spins and then stops eventually.
When I go through ALL of the troubleshooting on the help forum, it doesn't help. I've done them... they don't work.
When I go online to activate the fonts, the message in my status bar says they are DE activated. It's frustrating!
For example, I just activated Gitan font from the font library, but I got a message saying the font(s) were DE activated. See the attached file for…
1 vote -
Crash on export for screens with Repeat Grid
I can make this consistently crash when exporting Artboards 2, 4, or 5. If I turn off the Grids layer it exports correctly. I found that converting a Repeat Grid a making it a normal Group of objects fixes the issue but I have no idea how I did that in the first place.
Expanding the repeats seems to solve the crash.
For example Artboards 1 and 3 grids were created by a repeat but somehow it got converted back to a group of objects.
1 vote -
expanded pattern freezes in perspective grid
When i try and move the sidewalk next the building it freezes up. I just bought a new asus ryzen 9 with rtx 3070
1 vote -
'Save As' isn't working at all
Can't save anything or export PDF etc. through "Save As"
1 vote -
Rotate and Scale Tool sometimes affects all points on a path instead of just selected points
In previous versions of Illustrator (before 2021), if you had individual anchor points selected and you used the rotate tool, it would rotate all selected points and leave unselected points stationary. This was useful for quickly editing only part of a path.
Now, in 2021, sometimes the rotate or scale tool rotates all the points, regardless if they were unselected.
Note that in my recording, the skirt's anchor points work as expected. But the sandal's points transform the whole group of objects.
1 vote -
バックグラウンドプロセスが消えない
1.バージョン
windows10 pro ,V25.22.問題が発生したときに実行していた手順
2-1.一度ダブルクリックでファイルを開きます。
2-2.保存せず、Illustratorを終了します。
2-3.再びダブルクリックでファイルを開きます。3.想定していた結果
Illustratorが起動して、ファイルが開ける。4.実際の結果
「Illustratorの前回のセッションは、まだプロセスを終了していません。ほとんどの場合、プロセスはバックグラウンドで実行されています。しばらく待ってからもう一度お試しください。」というダイアログが出て開けない。ファイルを開かず起動のみ試みても同様。今までこういう症状はなかったので、バグとして報告します。
1 vote -
Import Multi Page PDF Font Outlined
Single page import retain font formatting but automatically outlined when multi page PDF imported. Can this be fix? thanks.
2 votes -
NEGATIVE OFFSET PATH HAS FOR SOME UNKNOWN REASON STOPPED WORKING
I dont have an idea but i have the problem:
It will work for a shape, such as circle by making a smaller circle, however if i type a word -> type - create outlines -> go to path - offset path and select a negative value it just duplicates the same shape with same thickness and i cannot find a way around it2 votes -
Opacity Scroll
I used to be able to hover over the opacity % and just scroll with my mouse to actively change the opacity. Since the latest 2021 update, it will change the values shown in the bar, but will not apply them to the object.
1 vote -
Pathview/Edges Problems
iMac (Retina 5K, 27-inch, 2017)
3,8 GHz Quad-Core Intel Core i5
32 GB 2400 MHz DDR4
Radeon Pro 580 8 GB
macOS Catalina (10.15.6)
Adobe Illustrator (25.2)Path are not completly visible.
Edges are not shown as they are.Without GPU the Edges and Path look normal. But its to slow to work with.
1 vote -
Drop shadow results are unusual when converted to grayscale
Version: 23.1 and 24.2.3
phenomenon:
1. Create an object
2. use drop shadow from appearance menu
3. From the Edit menu, select Edit Color and then Convert to Grayscale.After conversion, the drawing of the drop shadow is not normal.
There will be a problem even if you save it as a PDF.Version 22.1 does not have this problem.
4 votes -
Imported colors from Creative Cloud Library appear twice on the swatch panel
I am running on Windows 10 (intel i7 8565U, 16 GB RAM) and Adobe Illustrator 25.2.
Whenever I try to import colors from the CC library (select colors, right click, add colors to swatch), the colors then appear twice on the panel (see the attached video). I have tried to reset my illustrator preferences, but still experiencing a similar issue.
I checked my InDesign and Photoshop by doing similar steps, and they work just fine. Is there anyone experiencing related issue? What did you do to make this work? Thank you.
Ica
1 vote -
Pixel Preview distorts text at 100 and 50% in CC 2020 (and 2020 beta)
When Preferences > Display Print Size at 100% Zoom is checked Pixel Preview gives a distorted (and wrong size) preview.
This does not happen in CC 2019
Create some text.
Zoom to 100%
Turn on Pixel Preview
Result > the view percentage changes to 126,87%
Zooming out to 100% or 50% shows very distorted text.
This does not happen in CC 2019 (see attached image).3 votes -
direct selection tool causes broken anchor points to snap to same angle???
Since 24.3 the direct selection tool causes absolutely unwanted snapping of broken anchor points while moving one of the anchor points. That's absolutely wired and stops any workflow. Please fix this quickly again!
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Bildschirmfoto 2020-09-11 um 20.23.21.png 39 KB -
Bildschirmfoto 2020-09-11 um 20.23.16.png 37 KB -
Bildschirmfoto 2020-09-11 um 20.22.57.png 98 KB -
Bildschirmfoto 2020-09-11 um 20.22.47.png 72 KB -
Bildschirmvideo aufnehmen 2020-09-11 um 20.14.12.mov 7267 KB -
Bildschirmvideo aufnehmen 2020-09-11 um 20.14.12.mov 7267 KB
3 votes -
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delete anchor point tool selecting bottom object
When two anchors of different objects are layered on top of one another, the delete anchor point tool will always select the bottom object, whether I have the top object selected or not. The add anchor point tool and direct selection will select the top object, but I want to be able to delete the anchor from the top object without having to go into isolation mode. This wasn't the case in the previous version.
18 votes -
Zoom percentage in info panel displayed differently than the document zoom.
The zoom in the info panel is displayed differently than the zoom on the document above.
As seen in the image below.
Thank you!
2 votes -
Area Type Text with Vertical Alignment Breaks in CC Libraries
It seems if I set an Area Type box to Accent and apply Center Vertical Alignment in the Area Type Options that the text will break up (perhaps by kerning pairs?) once reopened.
The Area Type text is gone and it's broken up point type.
If I were to use a standard Area Type box (Baseline: Em Box Height; Vertical Alignment: Top), there's no issue, and the text remains editable as Area Type.
3 votes
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