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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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8268 results found

  1. Glyph substitution not working in v28.7.1

    In v28.7.1, if the formatting of the character immediately before a glyph substitution is different, the glyph substitution does not work, and the default glyph is displayed instead. This bug occurs just by opening an ai file from a previous version. It's an extremely serious bug.


    v28.7.1でグリフ置換が機能しない

    v28.7.1では、グリフ置換の直前の文字の書式が異なると、グリフ置換が機能せず、デフォルトのグリフが表示されてしまいます。このバグは、以前のバージョンのaiファイルを開いただけで発生します。非常に深刻なバグです。

    40 votes

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  2. Message d'erreur à la création d'un motif dans illustrator

    Wacom sous windows
    Illustrator v29.7.1

    Lorsque je veux créer un motif d'après une illustration vectorielle que j'ai réalisée sous illustrator, j'ai un message d'erreur : "impossible de définir un nouveau motif d'après l'illustration active."
    Pouvez-vous m'aider car je suis bloquée dans mon travail. C'est très urgent.
    Merci beaucoup

    1 vote

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  3. TIFF画像が反転した色で配置される / TIFF image get placed with inverted colors

    OS: Windows 10
    Illustrator: 29.7.1(64-bit)

    画像(TIF)を読み込んだ際に、白黒が反転してしまう。
    以前は問題なく読み込めていた。

    2 votes

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  4. Bug Graphic Display Corruption Issue (Pixel Artifacts on Screen Only)

    Windows 11 Pro 25H2 build 26200.7705
    Intel i7-14700
    Memory 32 GB
    AMD Radeon RX 7600 8 GB
    Storage 2 TB
    Illustrator 30.1 (64bit)


    We are experiencing a display issue when opening RGB graphic files. The content appears corrupted on screen, showing scattered or smeared pixel artifacts.

    In some cases, the issue is reduced or temporarily disappears when zooming in/out or scrolling the canvas. However, the problem is purely visual and does not affect the actual file data.

    When the file is saved or printed, the output is correct and shows no abnormalities.

    Please refer to the attached images for detailed…

    1 vote

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  5. Many issues in Illustrator 2025

    Hi everyone,
    I'm experiencing a range of serious issues in Illustrator 2025 when working with AI or PDF files (many of which originate as PDFs and are then converted to AI for editing). Here's a breakdown of what's going wrong:

    ⚠️ Main Problems:

    Error ID: -128 when pasting text
    Every time I try to paste text into a text box—whether copied from a browser, a PDF, or even another Illustrator file—I get an error saying:
    Can't paste the type. ID: -128
    This makes it impossible to replace or update any existing text areas.

    Can't move objects: transformation too large
    When…

    3 votes

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  6. Rotating an object with 3D Extrude & Bevel causes pixelation in v29.8.2

    I don't know if any user has raised this before, but the 3D Extrude and Bevel in Illustrator (29.8.2) has an issue. When trying to manipulate an object by rotating it, the object completely pixelates as it is adjusted. It's impossible to ascertain the positioning as it just becomes a massed blob of pixels whilst I am trying to position it. Whether positioning it manually, or by using the X,Y, Z sliders, the problem still persists. Zooming in doesn't work either (the pixellation just increases in size). See screen grab- as you can see, the item I am trying to…

    2 votes

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  7. Installed Fonts not showing

    Previously installed fonts not showing anymore. Says the fonts are missing but it worked previously and maybe 1 in 10 times it will have no error and the fonts will show. These fonts exist on my PC so it's not a cloud issue as far as i can see.

    1 vote

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  8. 異体字グリフがプレビュー用に保存しても表示されない

    macOS14.7.2/27inch iMac/i5/32GB/1TB
    Illustrator ver.29.3

    再現手順
    1.新規ドキュメントを開き任意のテキストを入力し適当な単語を入力し一部のキャラクタを選択して異体字に変更する(異体字を含むフォントを指定すること)。
    2.「ファイルプレビュー用に許可されたフォントを埋め込む」チェックボックスをONにして保存して閉じる。
    3.指定したフォントをアンインストールする。
    4.先のドキュメントをIllustratorで開く。
    5.異体字が指定されたキャラクタが「notdef」グリフで表示される。

    期待する結果
    埋め込まれたフォントを利用してオリジナルの体裁が表示される。

    実際の結果
    異体字を指定した部分がnotdef(U+0000)にフォールバックする。

    Translated:
    Step to Reproduce
    1. Open a new document, enter any text, type the appropriate word, select some characters and change them to alternate glyph (specify the font that contains the ALT).
    2. Check the "Embed allowed fonts for file preview" check box, save and close the file.
    3. Uninstall the specified fonts.
    4. Open the previous document in Illustrator.
    5. The character with the ALT specified will be displayed with the "notdef" glyph.

    Expected result
    The original appearance is displayed using the embedded font.

    Actual…

    11 votes

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  9. Frequent crashes when adding colors to swatches in Illustrator 2025

    Frequent crashes when adding colors to swatches in Illustrator 2025

    3 votes

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  10. Adobe Illustrator keeps turning on "Real-Time Drawing and Editing" when I want it off.

    Adobe Illustrator 30.0 keeps turning on "Real-Time Drawing and Editing" in the Performance Settings when I want it off. I uncheck it, and it's fine. It stays that way. However, sometimes if the app has been quit and reopened, the checkbox is ticked again. Unless I'm accidentally causing it to happen with a secret keyboard shortcut, the app is arbitrarily doing this itself! It also does it sometimes when the app is updated. It's actually an old bug and goes back many, many versions. Time it was stamped out, Adobe.

    2 votes

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    0 comments  ·  Performance  ·  Admin →
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  11. Upon reopening Ai files, it shows that fonts are missing when they aren't

    To fix the "error" I have to navigate to Adobe fonts, uninstall each font one by one, as uninstalling a font family all at once doesn't fix the issue, then individually reinstall each font. Super tedious and taxing to workflow. Issue is across multiple files, all that I have created on the same device that presents the "missing font" dialogue so I know it isn't a file issue. Please fix.

    Windows 10 Pro
    Adobe Illustrator v 29.5.1

    4 votes

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  12. Linked image file extensions are truncated after saving and reopening (.PNG becomes .PN, .PDF become .PD) in Illustrator 30

    When working with linked raster assets in Illustrator 30 on macOS, the file extension of linked images may be truncated after saving and reopening the document. For example, a file originally named image01.PNG will appear in the Links panel as image01.PN, causing Illustrator to report the link as missing. The original file remains unchanged and accessible in Finder.

    This issue did not occur in older Illustrator versions (notably 25–26). Because these versions are no longer available for download in Creative Cloud on macOS, there is currently no stable workaround other than embedding images, which is not feasible for large projects.

    2 votes

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  13. Error in startup script with InDesign path, line: 1 I/0 error since latest update 29.8.2

    This error pops up on every Illustrator startup now:

    Error in C:\Program Files (x86)\Common Files\Adobe\Startup Scripts
    CC\Adobe InDesign\indesign-v20.0.jsx
    Line I:
    I/0 error

    Tried reinstalling Creative Cloud and all apps using CC cleaner, no effect. Tried resetting preferences, no effect. Renaming the .jsx file helps but it's not recreated and presumably has some purpose (removing a similar one for Photoshop breaks Bridge Batch actions for instance).

    1 vote

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    2 comments  ·  Other...  ·  Admin →
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  14. Illustrator 2025 cannot copy and paste.

    I cannot get my illustrator to copy and paste. The newer the version, the more frequent this issue happens. Now, I couldn't even copy and paste.

    I'm not using any 3rd party clipboard management. I did not reconfigure my keyboard shortcuts. I have cleared windows clipboard, cleared preference. I tried shutting off the software and reopen. Every time is still the same.

    It's not a new issue. What baffles me is Adobe keep coming out to new features while couldn't deal with such simple function.

    4 votes

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    0 comments  ·  Performance  ·  Admin →
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  15. 2 votes

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  16. When a justified area type with a short line gets converted into a point type, text shifts

    Why this justified text suddenly jumps into the middle of the area type’s bounds when converted into a point type? Not new at all, happens in CC2017 at least. It should stay where it was. If I change it to be just left-aligned, it works as expected.

    4 votes

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  17. Files won't actually save until closed.

    Illustrator 29.8.1

    When either choosing the 'save' command from the file menu, or hitting 'command+s' the saving text flashes in the filename of the tab, but the file does not actually save and it continues to have the unsaved changes asterisk there as well.

    The only way to save and get the currently open file to save/update is to try and close the file, and then save through the 'you have unsaved changes' window that pops up before closing.

    Please fix this, I have several operations in my workflow that require uploading a file I'm currently working on to an…

    2 votes

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  18. No me funciona el contornear trazados

    al momento de realizar de darle a la opción de contornear trazado se agrega como efecto en el objeto pero no abre la ventana de opciones y edición de ese efecto.

    2 votes

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    Need More Info  ·  1 comment  ·  Strokes  ·  Admin →
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  19. 画像トレースのパスが粗すぎる

    手書きの線画を画像トレースで取り込む時、パスが粗すぎて手書きのニュアンスが消えてしまいます。
    以前のバージョンまでは、細かくトレースされていました。
    イラスト制作が主な仕事なのですが、仕事に使用する上で致命的な欠点です。
    仕方がないので、まだ以前のバージョンを使用しています。
    早急に改善をお願いいたします。

    3 votes

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    Under Review  ·  14 comments  ·  Tools  ·  Admin →
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  20. Text Overflow / Overset (+) Indicators are not shown

    A strange thing is happening with a few of my files. Some text boxes have stopped showing the indicator when clicking off of the text box which has text overflow. This recently cause me to mistakenly print a file that had text overflowing with no indication. Why is this happening?

    3 votes

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