8368 results found

1. File New dialog is invisible with two monitors

   When i click the "New" button in the homepage, the window that has all the settings to create a new document is invisible, it doesn't appear, but the arrow of my mouse shows me that it can interact with the window, but it doesn't show. I use another monitor and i have found online that illustrator tends to have bugs while having a second monitor.

   Illustrator V 30.0
   Asus ProArt p16

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   2 comments  ·  User Interface  ·  Delete…  ·  Admin →
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2. Discover panel not working

   The discover panel and tutorials are not working,

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   Need More Info  ·  1 comment  ·  Learning and Help  ·  Delete…  ·  Admin →
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3. Variable Google Fonts reset to minimum weight on file open in Illustrator

   Issue Description:

   When opening files in Adobe Illustrator, the program incorrectly handles Google Fonts variable families that use floating weight values (variable wght axis). All text elements that were assigned specific weight values (e.g., 400, 500, 600) are automatically reset to the minimum weight value after reopening the file. As a result, all text switches to the thinnest available style in the variable font.

   Expected Behavior:

   Illustrator should correctly save and restore the numeric values of variable font axes (in this case, the wght axis) and display text exactly with the weight settings assigned before saving.

   Actual Behavior:

   After reopening the document, all text objects using Google variable fonts lose their assigned weight values and revert to the lowest/minimal value of the wght axis. Visually this appears as if all text changes to the “thin” style of the family.
   This breaks the typographic hierarchy and causes layout shifts, making the file unusable without manual correction.

   Steps to Reproduce:

   • Latest Illustrator release (Windows).
   • Use any Google Fonts variable family (e.g., with a wght axis).
   • Assign different weight values within the same variable family to text objects.
   • Save the file, close it, then reopen it.
   • All weights revert to the minimum value.

   Impact:

   The design opens with damaged typography. All weight settings must be restored manually, which is time-consuming and may cause inconsistencies or visual artifacts.

   Issue Description:

   When opening files in Adobe Illustrator, the program incorrectly handles Google Fonts variable families that use floating weight values (variable wght axis). All text elements that were assigned specific weight values (e.g., 400, 500, 600) are automatically reset to the minimum weight value after reopening the file. As a result, all text switches to the thinnest available style in the variable font.

   Expected Behavior:

   Illustrator should correctly save and restore the numeric values of variable font axes (in this case, the wght axis) and display text exactly with the weight settings assigned before saving.

   Actual Behavior:

   After reopening… more

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   Need More Info  ·  1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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4. Garbled names in menu in Ukrainian UI language, missing commands

   Version 29.8.1 Missing and replaced symbols in some commands, and commands such as shadow disappear. The program has been reinstalled

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   4 votes

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   3 comments  ·  User Interface  ·  Delete…  ·  Admin →
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5. Not Getting "Overwrite notification" when exporting using "File/Export/Export as..."

   This only started happening recently and I'm not sure what to do to fix it. Whenever I export a file using the "Export as..." feature, I'll navigate to the location where it was previously exported and click the "Export" button. I used to get an overwrite notification asking if I wished to do so and I'd just click yes or no. Now, for some reason, that notification isn't triggering and Adobe Illustrator is just overwriting. I tried using Windows Explorer to copy and paste a file to the same location, and Windows "does" give the standard notification to confirm overwrite. It's only when I'm using Illustrator (specifically "File/Export/Export as..." with "Use Artboards" checked, that it's skipping that step.

   It doesn't matter what format I'm exporting.

   I created a 100 pt x 100 pt artboard.  Export as JPG to desktop with settings outlined in the attachment.  When I try to repeat the process, I should get an overwrite notification but I do not..  No notification. The process simply overwrites without question.

   I'm on PC

   Microsoft Windows 11 Professional Version 24H2
   Illustrator version 29.8.2 (64 bit)

   This only started happening recently and I'm not sure what to do to fix it. Whenever I export a file using the "Export as..." feature, I'll navigate to the location where it was previously exported and click the "Export" button. I used to get an overwrite notification asking if I wished to do so and I'd just click yes or no. Now, for some reason, that notification isn't triggering and Adobe Illustrator is just overwriting. I tried using Windows Explorer to copy and paste a file to the same location, and Windows "does" give the standard notification to confirm overwrite.… more

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   Under Review  ·  4 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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6. Illustrator最新版で A-OTF フォントが使用できない件について

   お世話になっております。

   現在、以下の環境で A-OTF フォントが Illustrator で使用できない 不具合が発生しております。

   環境

   macOS：15.6.1（Sequoia）

   Adobe Illustrator：最新版（28.x）

   Morisawa Fonts アプリ：最新版を使用

   フォント例：A-OTF ゴシックMB101 Pr5

   症状

   Illustrator のフォント一覧には A-OTF フォントが表示されるが、選択すると代替フォントに置き換わり使用できない。

   Photoshop など他の Adobe アプリ（Photoshop、InDesign）では同じフォントを正常に使用可能。

   Morisawa Fonts アプリ上では該当フォントはアクティブ化されている。

   実施済み対策

   Illustrator のアンインストール／クリーンインストール

   環境設定・キャッシュの削除

   Morisawa Fonts アプリの再インストール、ログイン／再アクティブ化

   macOS 再起動

   上記すべてを実施しても改善せず

   特記事項

   Illustratorを一つ古いバージョン（27.x）に戻したところ、問題なくフォントを使用できた。

   よって、最新版 Illustrator（28.x）と macOS 15.6.1 環境における A-OTF フォントの不具合である可能性が高いと考えられる。

   ご確認いただきたいこと

   Illustrator最新版と macOS 15.6.1 環境での A-OTF フォント非対応／不具合について既知の情報があるか

   修正版のリリース予定があるか

   回避策があればご教示いただきたい

   3 votes

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   4 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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   Resolved (Comments Open)  ·  AdminAkshaya Saxena (Admin, Adobe Illustrator) responded

   Our investigations suggest that this issue is no longer happening in recent version. If you are still running into this issue, please make a comment.

7. Values in W / H fields in Transform dropdown from Control don’t get updated while editing another field with Constrain Proportions enabled

   When editing an object, click in the Height or Width input box and use the arrow keys on the keyboard to decrease the value. When changing one value (e.g. height), the other value is not updated. You must exit the window and return to it to see the value.

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   2 votes

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   4 comments  ·  User Interface  ·  Delete…  ·  Admin →
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8. The HEX color codes in the color panel may not be fully displayed.

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   2 comments  ·  User Interface  ·  Delete…  ·  Admin →
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9. Cursor disappearing when in Illustrator after having a different app open

   I had my cursor disappearing in Illustrator whilst in split screen with Discord and Illustrator. Cursor was visible in Discord but the moment i went to Illustrator, it disappeared.

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   0 comments  ·  User Interface  ·  Delete…  ·  Admin →
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10. A temporary file is generated every time you save 保存する度にテンポラリーファイルが生成されて

    保存する度にテンポラリーファイルも同時に生成されて、都度削除するのが面倒なのでなんとかして欲しい。（Ver.29.8.2）

    2 votes

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    3 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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    Resolved (Comments Open)  ·  AdminRohit Jain (Admin, Adobe Illustrator) responded

    Temporary files are created while working on a document and are automatically removed once the file is saved. If further edits are made, a new temporary file is generated as needed.

    We have introduced improvements to better handle temporary files. The application now detects and cleans up any unnecessary leftover files.

11. Toggle Visibility Not Working in Layers Panel

    Windows 11 desktop, 12 GB graphics card, 32 GB RAM, Intel processor with 3.60 GHz, 64 Bit x64-based processor
    29.7.1 (64 bit)
    I am creating a design and trying to toggle the background layers to compare. When I click on the eye icon in the Layers panel, the layers sometimes go on/off and most often do not. Essentially, toggling visibility does nothing.

    I have checked that my layers are visible in the hamburger menu. I have restarted Ai and restarted my computer.

    My document is saved to the cloud - I did get an autosave is temporarily disabled warning and I get a plugin conflict message when I open AI - I have no plugins active in Ai that I can find in the Preferences settings. The plugin warning is for LogiOptionAi2020.aip

    The screenshots show that the background doesn't change even when I toggle the layers on or off. This problem only happens with the one layer- the top ones I have toggled off and when I toggle them back on they show up.

    Windows 11 desktop, 12 GB graphics card, 32 GB RAM, Intel processor with 3.60 GHz, 64 Bit x64-based processor
    29.7.1 (64 bit)
    I am creating a design and trying to toggle the background layers to compare. When I click on the eye icon in the Layers panel, the layers sometimes go on/off and most often do not. Essentially, toggling visibility does nothing.

    I have checked that my layers are visible in the hamburger menu. I have restarted Ai and restarted my computer.

    My document is saved to the cloud - I did get an autosave is temporarily disabled warning and… more

    2 votes

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    Need More Info  ·  7 comments  ·  Layers  ·  Delete…  ·  Admin →
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12. 29.7.1 文字機能のバグ

    文字パネルやオプションの機能低下
    「文字パネルの以前あった機能の消失」
    それとオプションの「割注」などの項目消失がかなりあります！
    場所が変わった場合は新しい場所への誘導をわかりやすくしてほしい。

    1 vote

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    Completed (Comments Open)  ·  8 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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13. Using Color Mixer in Control panel for stroke changes the color of the fill instead

    I encountered this problem as seen in the GIF.
    Selecting a stroke or fill from the control bar menu changes the active appearance. When using sliders, it doesn't. i have tested on different Windows 11 machines and different documents. Replicated the issue every time.
    AI 29.0.1

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    25 votes

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    25 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  AdminAkshaya Saxena (Admin, Adobe Illustrator) responded

    We have fixed this issue in 29.2 release.

    Please update your Illustrator through Creative Cloud Desktop.

14. 2026 Version is working horribly. What should I do?

    2026 Version is working horribly. What should I do?

    4 votes

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    Need More Info  ·  1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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15. Rasterizing an object inside of a clipping group flattens the clipping group itself

    If we need to rasterize one selected object inside of the clipping group, we have to isolate the object to avoid flattening the clipping group. Isolating only the clipping group won’t help, we have to 'drill into' the object specifically!

    This doesn’t happen for simple groups — with these we don’t have to isolate anything at all, just selecting a child is enough.

    Thanks to Junior Rocha for raising this up.

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    18 votes

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    0 comments  ·  Clipping, Intertwine  ·  Delete…  ·  Admin →
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    Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    The fix has been pushed into the latest 30.3 general release. Please update, check, and comment back if it still happens.

16. Only Object Outlines visible

    I was creating a figure for research and suddenly, only the outlines were visible. I am not sure if this is a rendering issue or if I am in a different viewing mode. Help is appreciated.

    2 votes

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    Need More Info  ·  1 comment  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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17. Can't save as SVG

    Illustrator 30.1 no longer seems to be able to save as SVG, regardless of the options selected, including settings from previous versions.

    2 votes

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    Need More Info  ·  1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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18. pen tool

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    2 votes

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    Need More Info  ·  1 comment  ·  Tools  ·  Delete…  ·  Admin →
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19. CMYK colors get recalculated in a document with color mode changed from RGB to CMYK, using Color Picker

    According to the user, they often receive files created in RGB mode, and they have to convert them to CMYK, using File > Document Color Mode, make specific changes and push documents further. And while the document becomes CMYK, Ai keeps recalculating supplied values, as if these get double-converted via RGB space.

    There are easy steps to reproduce this problem from scratch.
    1. Create a new RGB document, using Web Document Profile
    2. Go File > Document Color Mode > CMYK
    3. Create a rectangle
    4. Open Color and enter a CMYK color, like 15-30-45-15, tabbing through values. Press Enter while being in the last K field.
    5. Open Color Picker again and check the values.

    Expected — CMYK 15-30-45-15.
    The one I get, using my Color Settings, is 21,15-32,8-47,81-7,71

    If I enter these same values in Color panel — they get accepted fine.
    Sometimes the Color Picker becomes sane and stops converting, but I haven’t figured out actions needed... perhaps something with the order of focusing fields?

    My guess is that somehow Ai treats the HEX field as the last selected one (even though it’s not), adn uses the value in it as the final choice...
    Please fix.

    According to the user, they often receive files created in RGB mode, and they have to convert them to CMYK, using File > Document Color Mode, make specific changes and push documents further. And while the document becomes CMYK, Ai keeps recalculating supplied values, as if these get double-converted via RGB space.

    There are easy steps to reproduce this problem from scratch.
    1. Create a new RGB document, using Web Document Profile
    2. Go File > Document Color Mode > CMYK
    3. Create a rectangle
    4. Open Color and enter a CMYK color, like 15-30-45-15, tabbing through values. Press Enter… more

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    9 votes

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    1 comment  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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20. Layer import BUG from .ai file (v29.8.1) to InDesign

    When I import a multipage .ai file created with version 29.8.1 of Adobe Illustrator into InDesign, the layers that I can view or hide are multiplied for each page of the .ai document.

    Windows 11 Pro.

    3 votes

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    4 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  AdminAkshaya Saxena (Admin, Adobe Illustrator) responded

    All - we have fixed this issue with Illustrator v30.1 and v29.8.4.

    Please try this with Ai files saved from 30.1 build with Background Save turned on.