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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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8146 results found

  1. 1 vote

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  2. Resizing an area type leads to Error:PARM

    Using bounding box or Free Transform to resize text encounters an unknown error.
    Couldn't add just another text line in the paragraph.

    1 vote

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  3. Problems with dividing a shape with a stroke

    When dividing a shape with Divide or Shape Builder, the stroke inside the shape increases or extends beyond the edges. For example, a circle is divided into eight parts...

    1 vote

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  4. Contextual Task Bar and Help Bar don’t have hotkeys and these can’t be assigned

    When I check Keyboard Shortcuts, Menu Commands, Window, I can find Control, Properties... but not Contextual Task Bar or Help Bar. So we can’t assign hotkeys for these and call these from keyboard when needed.
    Seems like someone forgot to include these slots for customization. Please expose these.

    3 votes

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  5. Gray popup about Unpropping appears again and again

    A grey popup appears constantly whenever I am ungrouping things to tell me about ungrouping.
    Nothing in Preferences makes this go away and I see it repeatedly so closing it once doesn't work either. I really don't need training wheels and this should be one simple option to disable all large tooltips, blue popups and gray popups. There are already enough idiosyncrasies and distractions with Illustrator.

    2 votes

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  6. Paste in Front shortcut got reassigned to Contextual Task Bar

    For some reason this very important shortcut is now assigned to the Contextual Task Bar.
    Please repair that. Cmd-F goes decennia back, and is very important for experience Illustrator-users.

    1 vote

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  7. Stop remembering my last save as file type!!!

    I've used Illustrator for decades, and the only file type that a new document should be saved as is an .AI file. For the love of God, please go back to .AI or allow me to choose .AI as my default file type!!!

    1 vote

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  8. Double Click on Fill results in Black

    Double clicking on the Fill (bottom of tools palette), when the current fill is a gradient results in the fill turning black, in stead of opening the Gradient Editor, which might be helpful and intuitively right.

    Please make this happen:
    Double click on the Fill at the bottom of the tools palette should open the color editor that is most likely:
    -RGB color should open RGB editor, CMYK should open CMYK editor, Gradient should open Gradient Editor, etc.

    2 votes

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  9. XMPMeta is not defined on ILST 28.7.1 on MacOS #515

    As of ILST 28.7.1 on MacOS, XMPMeta has stopped working. However, it works fine on:
    - ILST 28.7.1 on Windows
    - ILST 28.6 on MacOs

    The issue also exists on ILST (Beta) 29.1 on MacOs.

    Example code:
    ```
    if (!ExternalObject.AdobeXMPScript) {
    ExternalObject.AdobeXMPScript = new ExternalObject('lib:AdobeXMPScript');
    }

    const xmp = new XMPMeta(app.activeDocument.XMPString); // throws XMPMeta does not have a constructor
    ```

    16 votes

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  10. Using Inflate with 3D & Materials gives a [Clr?] error

    Ever since it was introduced, I haven't been able to access the new 3D & Materials (only the classic version). With any attempt I make to eg. inflate I get this error message: 'The operation cannot complete because of an unknown error [Clr?]'. I use Illustrator 29.6.1 on a Mac Mini M1.

    2 votes

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  11. Threaded text area box disappears after saving

    MacOS Ventura 13.7
    Illustrator 28.6 and newer

    When I convert a document to curves, save a copy, and then press Undo so I can have the text boxes editable again. As soon as I press Save after doing this, the second text frame in a thumbnail in Finder vanishes, while still existing in the document.

    5 votes

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  12. Einfrieren nach einigen Minuten

    Illustrator 29.6.1, Windows 11:
    Illustrator friert jedes Mal einige Minuten nach dem Starten für ca. 5 Minuten ein. Der Fehler tritt unabhängig davon auf, was man gerade tut, der Fehler tritt auch auf, wenn kein Dokument geöffnet ist und nur das Startfenster angezeigt wird. Nach den 5 Minuten läuft er dann ganz normal weiter.

    1 vote

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    1 comment  ·  Launch  ·  Admin →
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  13. Can’t select an object under a locked object

    I'd like to be able to work on an area that is under a locked layer.
    Currently I can't select anything that is under it. Selection tools just want to select the object on top that it ain't allowed to select... Can't it ignore it? It is locked.

    Maybe there is a paramaeter somewhere about it, but I didn't find it so far.

    Example of use : You have a reference image/object that you put on top with multiply or darken mode and some transparency.
    You could say put it under your working layer and ask you working layer to…

    8 votes

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    13 comments  ·  Selection  ·  Admin →
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    This most probably happens because of the 'Select and Unlock objects on canvas' option being enabled in Preferences > Selection & Anchor Display section.

    It allows to 'select' and unlock all or chosen objects directly on canvas. If you wish to have this option split into two — one for unlock widgets and one for having an ability to 'select' locked objects — please upvote a corresponding feature request here: http://illustrator.uservoice.com/forums/333657/suggestions/48753221

  14. 異体字を指定したグリフに対してSVGフィルタを適用するとデフォルトのグリフにフォールバックする

    macOS 14.7.2 iMac27inch
    Illustrator ver.29.3.1

    再現手順
    1. ポイントテキストをドキュメント上に作成し「ABCD」と入力し、各グリフを異体字(添付のサンプルではu+0041 nalt5等を指定)に変更する。
    2.作成したテキストに任意のSVGフィルタを適用する。
    3.異体字を指定したグリフがデフォルトのグリフにフォールバックした状態でレンダリングされる。

    期待する結果
    指定した異体字のままSVGフィルタが適用される。

    実際の結果
    異体字はデフォルトのグリフに変更された状態でレンダリングされる。

    EN Translated:
    Step to Reproduce
    1. create a point text on the document, type "ABCD" and change each glyph to a alternate glyph (in the attached sample, specify u+0041 nalt5, etc.).
    2. Apply any SVG filter to the created text.
    3. The alterrnate glyphs are rendered with fallback to the default glyphs.

    Expected result
    The SVG filter will be applied with the alternate glyphs.

    Actual result
    The alternate glyphs are rendered with the glyphs changed to the default glyphs.

    3 votes

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  15. Unable to place files from Creative Cloud

    After I place the file on one artboard, it says "file cannot be traced"

    1 vote

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  16. Baseline Shift units change to points when Language Options gets changed to East Asian

    For some reason Ai believes my Baseline Shift units MUST be in points when I choose to use East Asian Language Options, like the GIF shows.

    2 votes

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  17. 合成フォントの文字化け

    合成フォントを使用して途中で合成フォントの構成を編集すると、既存・ドキュメントの選択によって文字化けする。

    1 vote

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  18. 17 votes

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  19. When revealing a link in Finder/Explorer Illustrator opens the folder but doesn’t select the file, unlike InDesign does

    Unlike InDesign, this function does go to the folder, but it doesn't select the file.

    I assume this is a bug and not how Adobe intends it to work??

    I don't buy the idea that "I really doubt Illustrator can SELECT the file in the Finder / Explorer... I bet it’s something outside of its capabilities and both OS don’t really offer an integration like this".

    Why is it that InDesign can do this if there's some inherent thing blocking this functionality?

    2 votes

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  20. Unavailable fonts in Illustrator vs Acrobat Reader

    When I open a document with a missing font, Illustrator keeps displaying the correct font. However, when I open the same document without any changes in Acrobat Reader, the font changes to the default font. Is this normal? Or do I have to worry about converting to curves first?

    1 vote

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