Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8140 results found
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Using Inflate with 3D & Materials gives a [Clr?] error
Ever since it was introduced, I haven't been able to access the new 3D & Materials (only the classic version). With any attempt I make to eg. inflate I get this error message: 'The operation cannot complete because of an unknown error [Clr?]'. I use Illustrator 29.6.1 on a Mac Mini M1.
2 votes -
Threaded text area box disappears after saving
MacOS Ventura 13.7
Illustrator 28.6 and newerWhen I convert a document to curves, save a copy, and then press Undo so I can have the text boxes editable again. As soon as I press Save after doing this, the second text frame in a thumbnail in Finder vanishes, while still existing in the document.
5 votesAccording to the team, this is expected to be fixed in the upcoming November Beta and Prerelease builds. Once it’s verified to be fixed, it will get pushed into the next main build.
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Einfrieren nach einigen Minuten
Illustrator 29.6.1, Windows 11:
Illustrator friert jedes Mal einige Minuten nach dem Starten für ca. 5 Minuten ein. Der Fehler tritt unabhängig davon auf, was man gerade tut, der Fehler tritt auch auf, wenn kein Dokument geöffnet ist und nur das Startfenster angezeigt wird. Nach den 5 Minuten läuft er dann ganz normal weiter.1 vote -
Can’t select an object under a locked object
I'd like to be able to work on an area that is under a locked layer.
Currently I can't select anything that is under it. Selection tools just want to select the object on top that it ain't allowed to select... Can't it ignore it? It is locked.Maybe there is a paramaeter somewhere about it, but I didn't find it so far.
Example of use : You have a reference image/object that you put on top with multiply or darken mode and some transparency.
You could say put it under your working layer and ask you working layer to…8 votesThis most probably happens because of the 'Select and Unlock objects on canvas' option being enabled in Preferences > Selection & Anchor Display section.
It allows to 'select' and unlock all or chosen objects directly on canvas. If you wish to have this option split into two — one for unlock widgets and one for having an ability to 'select' locked objects — please upvote a corresponding feature request here: http://illustrator.uservoice.com/forums/333657/suggestions/48753221
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異体字を指定したグリフに対してSVGフィルタを適用するとデフォルトのグリフにフォールバックする
macOS 14.7.2 iMac27inch
Illustrator ver.29.3.1再現手順
1. ポイントテキストをドキュメント上に作成し「ABCD」と入力し、各グリフを異体字（添付のサンプルではu+0041 nalt5等を指定）に変更する。
2.作成したテキストに任意のSVGフィルタを適用する。
3.異体字を指定したグリフがデフォルトのグリフにフォールバックした状態でレンダリングされる。期待する結果
指定した異体字のままSVGフィルタが適用される。実際の結果
異体字はデフォルトのグリフに変更された状態でレンダリングされる。EN Translated:
Step to Reproduce
1. create a point text on the document, type "ABCD" and change each glyph to a alternate glyph (in the attached sample, specify u+0041 nalt5, etc.).
2. Apply any SVG filter to the created text.
3. The alterrnate glyphs are rendered with fallback to the default glyphs.Expected result
The SVG filter will be applied with the alternate glyphs.Actual result
The alternate glyphs are rendered with the glyphs changed to the default glyphs.3 votes -
Unable to place files from Creative Cloud
After I place the file on one artboard, it says "file cannot be traced"
1 vote -
Baseline Shift units change to points when Language Options gets changed to East Asian
For some reason Ai believes my Baseline Shift units MUST be in points when I choose to use East Asian Language Options, like the GIF shows.
2 votes -
合成フォントの文字化け
合成フォントを使用して途中で合成フォントの構成を編集すると、既存・ドキュメントの選択によって文字化けする。
1 vote -
Elements placed on top of a Dynamic Symbol disappear when exported as JPEG
Any element placed on top of a dynamic symbol looks hidden behind the symbol when exported as JPEG.
Works in 2023, stopped working in 2024 version 28.517 votesSeems like it’s been fixed and doesn’t happen anymore in the latest builds. Please check if it works for you and comment back if it fails still
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When revealing a link in Finder/Explorer Illustrator opens the folder but doesn’t select the file, unlike InDesign does
Unlike InDesign, this function does go to the folder, but it doesn't select the file.
I assume this is a bug and not how Adobe intends it to work??
I don't buy the idea that "I really doubt Illustrator can SELECT the file in the Finder / Explorer... I bet it’s something outside of its capabilities and both OS don’t really offer an integration like this".
Why is it that InDesign can do this if there's some inherent thing blocking this functionality?
2 votes -
Unavailable fonts in Illustrator vs Acrobat Reader
When I open a document with a missing font, Illustrator keeps displaying the correct font. However, when I open the same document without any changes in Acrobat Reader, the font changes to the default font. Is this normal? Or do I have to worry about converting to curves first?
1 vote -
Placed AI files no more respect 'Crop to' setting
Since 29.1 update AI files are imported with bleed area no matter what setting is set during placement.
File->place ->[V] Show import options1 vote -
There is an error when saving a template in the templates folder
There is an error when saving a template in the templates folder
1 vote -
Impossible de redimensionner un objet sur Illustrator
Bonjour,
Depuis la mise à jour Illustrator 2025, je n'arrive plus à redimensionner un objet ou une image.
Le curseur ne s'affiche pas dans le coin comme habituellement sur les autres versions d'illustrator.
Pouvez-vous m'aider ?
1 vote -
オブジェクトをバウンディングボックスで拡大縮小するときに、斜め拡大と縦横の伸縮拡大が逆になってしまう
使用環境
ソフトウェア: Adobe Illustrator 2025
バージョン: 29.0.1特定のファイルを使用している際に、選択ツールを使ったバウンディングボックスでの拡大縮小操作が正しく動作しない現象が発生しています。他のファイルでは正常に操作ができるものの、特定のファイルにおいてのみ、斜めの拡大縮小と縦横の拡大縮小が逆になってしまい、期待通りの変形ができません。
バグが起こった手順:
1. 特定のファイルを開く。
2. 選択ツールを使用してオブジェクトを選択し、バウンディングボックスの角または辺にカーソルを合わせて拡大縮小操作を行う。
3. 通常であれば、斜めの拡大縮小（角をドラッグ）と縦横の拡大縮小（辺をドラッグ）が正しく行われるはずですが、問題のファイルでは、角をドラッグしても縦横の拡大縮小に、辺をドラッグしても斜めの拡大縮小に変わってしまいます。
ソフトを終了して、環境設定を初期化して再起動することで、一時的に問題が解消されることがありました。
しかし、一定期間使用していると再び同じ現象が発生してしまいます。1 vote -
Finder Apps and Adobe Bridge no longer open Adobe Illustrator
Something changed with the last update that altered the default association between Illustrator files and the application. I first noticed it when my barcode app failed to launch Illustrator upon export—something that had been working perfectly for years. Then, I encountered the same issue in Adobe Bridge: every time I double-click a .ai file, it simply won’t open.
After investigating, I discovered that the default file association for .ai files had been changed to something called IllustratorDiagnosys (see screenshot). Manually changing this back to Adobe Illustrator within Bridge resolved the issue inside that app, but external applications and links are…
2 votesReported to be fixed in the latest Beta 29.6 173 — please check and comment back
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Illustrator 29.6.1: Script error on startup
I get a message of a script error on startup; either InDesign or Photoshop. If I remove the 'offending' script, it moves on to find an error in another file.
2 votes -
2024バージョンで保存したのに、2025バージョンで開くと更新ダイアログで2024より前のバージョンで作成されたデータと表示され、更新箇所を確認できない
2025で開いたときに更新箇所を確認したいので、2024で別名保存して、2025で開くと、以下の表示が出ます。
「このファイルには旧バージョンのillustratorで作成されたデキスとが含まれています。テキストレイアウトが更新されることで、文字の配置が変わる場合があります。・ファイルを閉じる場合には「キャンセル」を選択します。・テキストレイアウトを更新してファイルを開く場合には「OK」を選択します」何度やり直しても、「更新を確認」のボタンがあるダイアログがでません。
2024のバージョン：28.7.5(64bit)
2025のバージョン：29.3.1(64bit)2 votes -
Edit Toolbar menu gets hidden when a toolbar is too close to the bottom edge of the screen
If you have a custom toolbar and it’s positioned too close to the bottom of your screen, and you press the Edit Toolbar button — the portion of the 'drawer' with all the tool icons is positioned from the top of the toolbar, and it’s bottom half is missing... you can’t move it, scroll it, reach to the icons hidden — you have to close it, move the toolbar, and start editing it again.
Please position this 'dropdown menu' in a way it’s seen in full, or resized to fit into the screen, no matter where the toolbar is on…
5 votes -
File "..." was generated by a newer version of Illustrator. Would you like to import this file? Some data loss may occur.
After updating Adobe Illustrator, I have encountered a serious issue when working with PDF files that contain multiple artboards. When opening such files, I receive the following error message:
File "..." was generated by a newer version of Illustrator. Would you like to import this file? Some data loss may occur.
If I choose to import, only one artboard remains in the opened file, and all other artboards disappear. This happens with all files saved with multiple artboards, resulting in significant data loss.
Please assist in resolving this issue, as it greatly impacts my work and causes loss of important…
1 vote
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