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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
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7710 results found

  1. Baisse de performance au bout d'un certain temps

    MacBook Pro M1 Pro 16 Go - Mac OS Sonoma 14.4.1
    Illustrator 28.5

    Illustrator fonctionne parfaitement jusqu'à un moment où les raccourcis claviers ne fonctionne plus, le traitement de texte met du temps à afficher le texte que je rédige et la moindre action fait apparaître la roue de chargement sur la souris.

    La solution (que j'espère temporaire) que j'ai trouvé est de fermer et de réouvrir l'application

    2 votes

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    0 comments  ·  Performance  ·  Admin →
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  2. dxcore.dll not found

    Illustrator won't open due to "dxcore.dll not found".
    I have been on forums and many people have posted about this.
    Seems to be an issue with the latest update as the posts are quite recent.
    Temporarily fixed by reinstall of Illustrator. As yet, have found no permanent solution.

    2 votes

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    0 comments  ·  Launch  ·  Admin →
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  3. Can't drag objects after creating text objects

    V. 28.4.1. As soon as I create any text object, dragging objects is imposible, Illustrator won't let me move anything. Everything seems fine, until I create a text Objects, then moving anything is simply imposible. Restarting doesn't seem to work.

    1 vote

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    2 comments  ·  Tools  ·  Admin →
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  4. Words get broken when hyphenation is off with no hyphens

    Illustrator (since a long ago) has a habit of breaking words in area type texts when it should not. Take a look at the test file and watch the attached GIF.

    As you can see, the second word is a long one, and Ai for some reason breaks it — although Hyphenate is off (and the language is properly chosen).

    No hyphen also is displayed at the end of the line, the word is just split.

    If we toggle the Composer from Single-Line to Every-Line, Ai at first correct the tracking and fits the word... but once the container is…

    14 votes

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    It turns out the file in the original report has a singular Latin 'o' mixed into the Cyrillic text, and this makes it break without a hyphen.

    The font team notifies that Unicode standart prescribes to not break between two scripts that use spaces as word breaks, so this problem can fixed sometimes later, when the team revises their reflow strategy.

    As for now, be notified it’s a very narrow case, and is a good sign that your text has homoglyphs in it.

  5. Windows 11 Professional, Adobe Illustrator 28.5 64bit

    Bei der mehrfachen Verknüpfung eines Bildes in einem Dokument war es bisher möglich, wenn man das Bild aus dem Ordner in z.B. einen Ordner erledigt geschoben hat, auf alle anwenden einzustellen und man musste nur 1 x ein neues Bild aussuchen und verknüpfen und alle weiterenb gleichen Bilder im Dokument wurden automatisch getauscht. Das Fubktioniert leider nicht mehr.

    1 vote

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    1 comment  ·  Other...  ·  Admin →
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  6. ctrl+N新建文档问题

    ctrl+N新建文档,第一次选择(单击)“最近使用”中的选项,则跳到第一个,再次点击才可以正确选择,如视频:

    1 vote

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    0 comments  ·  Other...  ·  Admin →
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  7. Illustrator自動バックアップ用にファイルを保存できません

    ipadで作成したデータをデスクトップ版(Illustrator Beta版)で開きパソコンに別名で保存後作業すると“Illustrator自動バックアップ用にファイルを保存できません”というダイアログボックスが現れます。

    1 vote

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  8. Thin space and hair space have wrong widths, compared to InDesign

    In Indesign a hair space is a twenty fourth of an em-dash independent of the font size.
    In Illustrator a hair space depends on the font size.
    6pt font -> hair space is a sixth of em-dash
    10pt font -> hair space is a tenth of em-dash
    20pt font -> hair space is a twentieth of em-dash
    40pt font -> hair space is a fortieth of em-dash
    in other words: a hair space in Illustrator is always 1pt

    In Indesign a thin space is an eighth of an em-dash.
    In Illustrator a thin space is a fifth of an em-dash.

    3 votes

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  9. イラレ配置画像がメタ情報により回転してしまう。

    イラレCC2021のデータを、イラレCC2023で開く際、画像データにあるメタ情報の方向が反映されてしまい、イラレ上で回転表示となる。
    回転情報を無効にしてデータを開くように、プログラムの変更をお願いできますでしょうか。

    11 votes

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  10. Illustrator 28.3 shuts down on my macbook pro macOS 14.4 when trying to use 3d

    I'm using a MacBook Pro with the M2 chip and just upgraded to Sonoma 14.4. I also updated Illustrator to 28.3. Up until then, I had no issues using 3D Effects. Now if I attempt to use 3D effects, Illustrator will shut down. A window pops up saying it shuts down for unknown reasons, and it gives me three choices: Restart, report, or ignore.

    1 vote

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  11. Screen glitching when moving cursor

    Any idea what's going on here? Whenever I open older files to edit information I'm getting a strange glitching when moving the cursor. It doesn't matter if I switch to Overprint or Preview - the issue immediately comes back. I've also Quit and Restarted and the problem still persists.

    Running 28.0 on macOS Ventura 13.6.1

    So, so bored of these constant issues when updating your software.

    1 vote

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  12. SVG Imports with missing/changing colors

    This svg file opens correctly in browsers and even converts correctly in Inkscape, but in Illustrator all the colors change.

    I'm using the latest illustrator as of May 2024 on Windows 11.

    I tried attaching the SVG file but it gets removed for not being supported, nice...

    1 vote

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  13. Japanese text converted to broken words.

    When type text and convert to Chinese letters, it's made to broken words like pic.

    1 vote

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  14. Corrupted Mac screenshot exports when using Export for Screens

    When exporting multiple artboards that feature Mac screenshots via Illustrator > File > Export for Screens, the exported screenshot data looks corrupted / distorted. However, using File > Save for Web (legacy) results in a clear export.

    2 votes

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  15. Text change when I copy and paste

    When I copy and past text from one project to another, it change the text randomly and I can't change it, I need to rewrite it.

    1 vote

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  16. Dimensions new layer Do Not Print

    Using the Dimensions tool on a layer designated as Do Not Print creates a new layer title Dimensions.
    Example, I do all my dimensions, set the layer to Do Not Print. Later I realize I need to make an additional dimension. If I try to use the Dimension tool on the layer marked Do Not Print, it will create a new layer for new Dimensions.

    3 votes

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    1 comment  ·  Layers  ·  Admin →
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  17. Info Palette incorrect on items using Clipping Mask

    Objects with Clipping Masks show original width and height in Info Palette. Ex. a 10x10 square clipped to 2x2 will show as W: 10, H: 10 in Info.
    In Properties/Transform the information is correct, i.e. W: 2, H: 2

    I typically don't like to see the whole Properties Panel nor need the editing abilities of Transform so I have the Info panel open. However, I would assume it would show the selected width and height vs. the clipped item's original size.

    3 votes

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  18. Uneven stroke widths using width tool

    Using width tool, stroke comes out uneven, even though system claims it is the same on both sides of the path. This only happens on one side of the stroke, not sure if it's at the beginning or end of the stroke. This only happens when width is adjusted at the very end of the stroke; adding a node just before the end of the stroke and adjusting that way functions properly.

    0 votes

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    1 comment  ·  Strokes  ·  Admin →
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  19. Adobe Fonts won’t load in Creative Cloud Desktop app

    Need help finding fonts even the fonts won’t load in Creative Cloud. Been loading for over 10 mins

    1 vote

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  20. 포토샵과 연동이 안돼

    I'm trying to import layers with ctr+c / ctr+v into an illustration in photo shop but it doesn't copy paste, please improve

    1 vote

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