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Illustrator (Desktop) Bugs

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When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

What can we fix in Illustrator (desktop)? Vote or report a bug — one problem per entry, please.

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7840 results found

  1. Ctrl+F sometimes doesn't work

    Ctrl+F sometimes work and sometimes doesn't, I have to redo the copy and them Ctrl+F again.
    + it sometimes paste not on the top but under everything.

    1 vote
    1 comment  ·  Other...  ·  Admin →
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  2. The menu does not respond well right after Illustrator launches

    en_US

    Immediately after starting Illustrator, the menu does not respond to clicks and only works once every two times. Also, the phenomenon occurs that opening a new document does not show up the first time. Focusing on another application and refocusing on Illustrator fixes the problem.

    While investigating the cause, it seems to be triggered by the presence of an invalid plugin or its warning screen. Without it, it worked fine.

    Steps to reproduce

    1. Put the invalid plugin into Illustrator's plugin folder
    2. Start Illustrator
    3. Click the File menu

    Expected result

    The File menu will open.

    Actual result

    Nothing happens. A…

    7 votes
    5 comments  ·  User Interface  ·  Admin →
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  3. Round Corners effect works wrong with curved paths

    The native Round Corners effect (not the corner widget!) can work well only with all-straight segments.
    It doesn’t round anything for points connecting straight and curved segments, straightens up curved segments, and hardly fit rounded corners within original paths.

    This is embarrassing. Fix it!

    10 votes
    2 comments  ·  Effects, Appearance, Graphic Styles  ·  Admin →
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  4. Random delay when running script via command line

    When you run a script via the command line, sometimes there is a pause between launch and execution. The duration of this pause is always different.

    It would be nice if there was no pause at all.

    17 votes
    1 comment  ·  Performance  ·  Admin →
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  5. Placing an SVG file with View->Snap to Pixel enabled distorts the image

    If I place an SVG file with View->Snap to Pixel enabled, some of the coordinates are displaced. See uploaded example, produced using version 28.3 (64-bit) on Windows 11. Unfortunately, the uservoice website won't let me upload a sample file.

    2 votes
    5 comments  ·  File Save, Import and Export  ·  Admin →
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  6. 字体不能识别

    有的字体在Photoshop和indesign字符列表都能正常显示，但在illustrator字符列表中无法显示。

    注：论坛不支持字体文件上传，这里也不允许网盘链接，所以不能提供字体文件。

    1 vote
    2 comments  ·  Type, Fonts, Text  ·  Admin →
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  7. Illustrator freezes when selecting links & switching documents with placed images

    When working on a file that has a few placed images, Illustrator freezes for about 45 seconds when selecting different links in the links panel. This also happens when switching between open documents with placed images. To recreate the problem, I reset the preferences on the latest version of Illustrator, opened 2 files with lots of placed images, then selected different images and switched between the two open documents. Sure enough after a couple of minutes Illustrator started freezing giving me the beachball for about 45 seconds. This bug has only started happening in version 28. I reverted to version…

    1 vote
    1 comment  ·  Images, Links  ·  Admin →
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  8. Arbeitsbereich mit zwei Monitoren

    1. Windows 11 und Illustrator 29
    2. Ich arbeite mit zwei Monitoren, auf dem rechten sind die Werkzeugleisten abgelegt. Diese Konfiguration habe ich als Arbeitsbereich abgespeichert. (Screenshot 1)
    3. Der Fehler tritt auf, wenn ich die Werkzeugleisten mit der Tastenkombination STRG-T aus- und wieder einblende. Die Werkzeugleisten erscheinen dann auf dem linken Hauptfenster (Screenshot 2) und ich muss den Arbeitsbereich zurücksetzen.
    1 vote
    0 comments  ·  User Interface  ·  Admin →
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  9. se rompió el archivo desincrutado despues de editarlo en psd y actualiarse en ilustrator

    mejorar la conexion de edicion de imagenes desincrustada entre psd y ilustrator ya que se rompen

    1 vote
    1 comment  ·  Other...  ·  Admin →
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  10. Struggling with Invisible Geometry when mapping a 3D object

    I’m having a trouble with this invisible geometry. It just doesn’t work for a cross object. Either I’m doing something wrong or I don’t know.

    1 vote
    0 comments  ·  Effects, Appearance, Graphic Styles  ·  Admin →
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    Need More Info  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    A test file is needed along with full specs of your system, including GPU model and its driver’s version.

    Please share it in comments if you are OK with it, or send it to sharewithai@adobe.com (in this case please put the link to this report in the body of the email for tracking purposes:

    http://illustrator.uservoice.com/forums/601447/suggestions/49048304)

  11. Action with Image Trace does not record preset selection

    When creating an action with the Image Trace function, I am only able to utilize the default image trace settings when batching.

    While creating the action, loading custom parameters for the image trace function does not appear to be recorded in the action. When attempting to batch multiple files, the image trace uses the default black and white setting.

    My work around is the edit the trace parameters found in /collection7 in the vector_parameters.json found in the user folder. This is hardly an ideal workflow.

    Please have the action of loading the preset recorded in the action, so this workflow…

    3 votes
    1 comment  ·  Actions  ·  Admin →
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  12. Previews in the Font Family dropdown are rendered as scaled up, pixelated

    Illustrator 28.5 on Mac OS Sonoma 14.5

    Since the latest illustrator update the font dropdown list is pixelated

    1 vote
    2 comments  ·  User Interface  ·  Admin →
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  13. Save as PDF doesn't export opacity correctly when placed back into illustrator. Save 5 minutes prior was fine.

    I made a small change to my illustrator file and it stopped saving correctly. Objects with opacity under 100 do not show up correctly after PDF save and when placed into Illustrator. Please help. The attached images show the PDF once saved and then the PDF after being placed into Illustrator.

    1 vote
    2 comments  ·  File Save, Import and Export  ·  Admin →
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  14. Save as PDF turns rectangles white, regardless of pdf settings.

    Saving a file as a pdf, whether illustrator capabilities are enabled or not, converts my rectangles (made with the rectangle tool (M)) to white. I've tried multiple files, new files, changing from cmyk to rgb and back again, and this keeps happening. If I use the same swatch and draw a shape with the pen tool, this is a non-issue.

    1 vote
    1 comment  ·  File Save, Import and Export  ·  Admin →
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  15. Illustrator crash when saving on cloud, and the file did not recover

    SOS. Recovery should work every time.

    1 vote
    1 comment  ·  Documents and Artboards  ·  Admin →
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  16. Inside / outside strokes get silently expanded when you create a pattern with them

    Try these steps:
    1. Create a shape (like ellipse or rectangle)
    2. Make sure you have Inside or Outside option chosen for Align Stroke in the Stroke panel
    3. Object > Pattern > Make (or drag the ellipse to the Swatches panel)
    4. Check the contents of the pattern.
    The stroke gets expanded!

    However, if you copy an object with an Inside / Outside stroke and paste it into the pattern — it doesn’t get expanded and stays live... until you commit editing — only then Ai warns you non-cnetered strokes will get expanded.

    Perhaps Ai should drop a message…

    8 votes
    1 comment  ·  Strokes  ·  Admin →
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  17. Illustrator pulls clippings masks to the top of their clip groups when a document is reopened

    1. Make a simple clipping group
    2. Select clipping path only
    3. Fill it
    4. Send it to back
    5. Save and close the file
    6. Open the file back Illustrator will move the clipping mask back to the top of the group.

    Why this is important?
    1. Because if we release a clipping group that has the filled clipping path below clipped object, it stays below.
    2. Because when we use isolation mode, Illustrator will allow to select children only when the filled clipping mask is below the clipped objects.

    Take a look at the GIF attached, that shows three methods possible with colored clippings…

    6 votes
    0 comments  ·  Clipping, Intertwine  ·  Admin →
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  18. Dimension tool doesn't measure correctly

    So, I went to measure a dieline with the Dimension tool and it measured 9". However, when i selected the dieline and went to the Properties it said it was 8.5". When I actually printed it out and measured it, it was 8.5". This tool is not working correctly. See attached images for further explanation/verification.

    Maybe I am doing something wrong? Can't figure out what that would be though. Thank you for looking into this!

    1 vote
    4 comments  ·  Tools  ·  Admin →
    How important is this to you?
    AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    The problem was in the '0' picked as the Precision value in Dimension Tool Options instead of default '0.00'. If you have this value changed by itself, without you ever changing it manually — please comment.

  19. Dimension markers on drawings are not displayed when opening dxf files in Illustrator 2024

    When drawing data exported from CAD software by dxf conversion is opened in Illustrator 2024, dimension line markers are not displayed. 2021 displays them. This may be a bug.

    1 vote
    4 comments  ·  File Save, Import and Export  ·  Admin →
    How important is this to you?

  20. Scrollbar breaks using stylus (windows/wacom)

    While I'm using a stylus, if I use the scrollbar, illustrator acts as if I haven't released from the scroll bar and continues to wildly scroll, and all other features including closing the program are inaccessible. This continues even if I tab out of the program and doesn't stop until I force quit illustrator.

    2 votes
    6 comments  ·  User Interface  ·  Admin →
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