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Illustrator (Desktop) Bugs

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When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

What can we fix in Illustrator (desktop)? Vote or report a bug — one problem per entry, please.

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7924 results found

  1. Sequoia 15.1 (24B83) 29.1 doesn’t export type with stroke applied

    Illustrator doesn't export stroke applied to a text element, it shows without the stroke. It only worked when stroke is outlined. Does anyone knows a way to fix it?

    1 vote
    1 comment  ·  File Save, Import and Export  ·  Admin →
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  2. The small Generative AI marketing window won't close.

    When starting work this morning, a small marketing window popped up inviting me to try Generative AI. I click on the little X in the upper corner but it wouldn't close without restarting Illustrator. These marketing windows are interfering with production and are useless, please stop using them.

    20 votes
    6 comments  ·  User Interface  ·  Admin →
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  3. Contextual Task Bar Preventing Artboard Creation

    Normally when you click on an object you can create an artboard to fit to that graphic. However, when the Contextual Task Bar is open it bugs out and doesn't allow this.

    1 vote
    1 comment  ·  Documents and Artboards  ·  Admin →
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  4. Significant Performace Issues after Updating to V29.1

    I'm having significant issues using Illustrator 25 v29.1 and it's very frustrating as I'm using the program for work related activities. Any time I try to alt+drag and artboard to copy it, I get the spinning wheel of death on my Macbook Pro. Even if I try to Command+C and Command+V paste the artboard, I have the same issue. And when I look at how much memory is being used, it's not alot so I don't undertand what is happening. I've reset preferences, restarted the application, restarted the program and still have the same issue. Whereas a file of the…

    1 vote
    1 comment  ·  Other...  ·  Admin →
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  5. Mimaki CG 60 SR / Fincut 9 3.2 Fehlermeldung

    Mimaki CG 60 SR / Fincut 9 3.2 Fehlermeldung

    Wo liegt der Fehler?

    1 vote
    1 comment  ·  Other...  ·  Admin →
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  6. Drag and Drop from Photoshop Not Working

    Illustrator Version 28.3, Photoshop Version 25.5.1

    Attempting to drag and drop a layer from photoshop into illustrator and the object is not appearing in illustrator. I can usually do this with no issues. I've tried rasterizing and making the image a smart object but nothing seems to fix the bug. This has just been an issue within the past 2 days.

    5 votes
    Under Review  ·  9 comments  ·  Images, Links  ·  Admin →
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  7. Save As not working, a black dialog is displayed

    When I save the document a black window appear and no data showing

    8 votes
    6 comments  ·  File Save, Import and Export  ·  Admin →
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  8. Incomplete Bug Fix on Legacy Text Disappearing in v28

    Illustrator CC 2018.(No problem before 2017)
    Updated text disappears when opening a file of old data such as version 10 or lower by a specific operation and updating the text portion.

    ・Prepare and open files of version 10 or lower
    ・To confirm whether to update the legacy text on the warning screen, click [OK] to not update
    ・Save immediately
    ・Open the saved file
    ・Click on the legacy text part with the mouse
    ・On the warning screen, click [Update]
    → The text that should have been updated disappears

    Reported in the thread of Japan Forum.
    https://forums.adobe.com/thread/2401111

    7 votes
    3 comments  ·  Type, Fonts, Text  ·  Admin →
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  9. カッコ

    最近、左括弧の位置が変わります(2024,2023で開いても同様です)。
    対処方法ありますでしょうか？

    2 votes
    Completed (Comments Open)  ·  3 comments  ·  Type, Fonts, Text  ·  Admin →
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  10. Tools don’t get removed from a toolbar when using Edit Toolbar to edit it

    Recently updated to the most recent version of Illustrator. When I try to edit/customize the toolbar the way I like, some items will not go away.

    Version of Illustrator: 28.7.1
    OS: Mac Sonoma 14.6
    Steps Taken: Used three dots at bottom of toolbar to edit. Dragging items off into drawer.
    Expected Result: Tool will be removed from toolbar.
    Actual Result: Tool is not removed from toolbar.

    2 votes
    1 comment  ·  User Interface  ·  Admin →
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  11. Layer duplication

    Hello,

    I have asked why JavaScript was not showing a layer that I know exists here:

    https://community.adobe.com/t5/acrobat-sdk-discussions/how-to-show-hide-single-layers-in-browser-with-javascript/m-p/15103693#M93768

    Working with Thom Parker it was determined that the failure to show a layer was due to multiple layers. In that thread, I discuss a work around that prevents Illustrator from creating multiple layers such that only single layer instances are saved and thus JavaScript shows and hides layers.

    Previously, when adding a PDF as a graphic element to FrameMaker or InDesign I would get a "Layers don't match" error. This had no effect and so I never looked into it, until now…

    1 vote
    0 comments  ·  Layers  ·  Admin →
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  12. クラウドドキュメントとして保存する際にエラーが出る

    macOS 13.6.3
    Illustrator ver.28.3

    1.ILlustratorにて新規ドキュメントを作成
    2.御存ダイアログを表示しクラウドドキュメントを選択。
    3.新規フォルダをクリックし表示されるダイアログに日本語（ascii以外の文字を含む）で名前を付けて保存をクリック。
    4.3で作成したフォルダ内に更にフォルダを作成するため、新規フォルダをクリックし表示されるダイアログに日本語（ascii以外の文字を含む）で名前を付けて保存をクリック。
    5.4で作成したフォルダ内で保存をクリック
    6.エラーダイアログが表示され保存できない。

    期待した結果
    階層が深いディレクトリ構造でも正常にクラウドファイルが保存される。

    実際の結果
    フォルダ構造が多重構造である状態でフォルダ名にマルチバイト文字が利用されていた場合、クラウドドキュメントを保存できない。

    フォルダ階層が２層以上で、かつフォルダ名称がマルチバイト文字を含む場合、クラウドドキュメントの保存が失敗します。
    これはver.27.8以降で起きる問題です。ver.26以前のIllustratorでは正常に保存可能です。
    手元のテストではハイアスキーやルーン文字では保存できるがキリル文字はダメなど全てのマルチバイトがだめだというわけではありませんでした。

    以下のコミュニティスレッドをご参照ください。
    https://community.adobe.com/t5/illustratorフォーラム-discussions/ver-27-7以降で-クラウドの一定階層以下のディレクトリ内に新規保存できなくなりました/td-p/14510599?profile.language=ja

    11 votes
    1 comment  ·  File Save, Import and Export  ·  Admin →
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  13. Panels (Layers, Libraries, Properties) are empty when docked, and get rendered only when opened from icons

    Panel on the right doesn't work when it's extended, it's only working when it's reduced.

    1 vote
    3 comments  ·  User Interface  ·  Admin →
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  14. Drop shadows appear lighter in v28.1

    Drop shadows appear lighter in version 28.1 compared to previous versions.

    Applying a drop shadow and opening the same file side-by-side in two versions makes this clear. Both shadows have the same settings, files have the same colour settings and profile, and are displayed on the same monitor.

    The example images show version 28.1 and 27.9, but the change is evident between 28.0 and 28.1.

    11 votes
    12 comments  ·  Effects, Appearance, Graphic Styles  ·  Admin →
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  15. Recent section in New Document dialog is empty with the newest update

    Latest updates cause a problem when creating a New File. The history of past artboard sizes is being wiped out on startup leaving only preset formats to choose from. I do not use any of those, I often use a 50"x100" to design in and would just click on it when needed in the large pane. There is now not even an option to customize the new file unless you choose one of the useless presets and modify it, this slows down production and is annoying as ****. This appeared in the update yesterday and is still there today- I…

    1 vote
    0 comments  ·  Documents and Artboards  ·  Admin →
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  16. Antialiasing for text get disabled with Overprint Preview enabled

    Text pixelation during 'overprint preview'
    29.0.1

    1 vote
    0 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  17. 字体不能识别

    这个字体在photoshop和indesign字符列表中都能正确识别显示，但在illustrator字符列表中没有这个字体。

    字体下载：https://pan.baidu.com/s/1F0ASQFNdjOsoz_vh0adObQ?pwd=2rtt

    1 vote
    4 comments  ·  Type, Fonts, Text  ·  Admin →
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  18. When I deselect object whilst inputting CMYK colour values colour changes

    When I deselect object whilst inputting CMYK colour values, the colour of the object changes, i.e. values suddenly change to other values. Mac OS Ventura 13.7.1 (22H221). Adobe Illusrator 2025 29.0.1

    1 vote
    1 comment  ·  Colors, Swatches, Patterns  ·  Admin →
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  19. An empty document that makes Pathfinder Unite fail and a bounding box to become loose

    I am sending you an empty Illustrator file that leads to Illustrator starts to glitch badly. These are not Illustrator glitches, but a change in Illustrator's behavior due to the open document. But behavior of the App that depends on open document is a bug itself isn't it?

    This document is completely empty. And how can error be reproduced? Below are 2 examples:

    The Unite operation does not work:
    1. Open the document.
    2. Create 2 intersecting rectangles.
    3. Apply Pathfinder / Unite.
    4. The operation is unsuccessful.

    Image rotation does not work:
    1. Open the document.
    2. Import any…

    1 vote
    1 comment  ·  Documents and Artboards  ·  Admin →
    How important is this to you?

  20. Tracking of the first character shifts the alignment of the next tab stop

    en_US

    When tracking is applied to the first character of a text frame, the alignment of the next tab stop will be shifted from the correct position depending on the amount of tracking.

    Only the tracking of the first character and the next tabstop are affected, not if kerning or akiRight is applied. After the target tab stop, the position will be correct.

    This bug seems to have occurred in Illustrator 2020, as it is not reproduced in Illustrator CC2019(23.1.1).

    Environment

    • macOS 12.7.3(Apple Silicon)
    • Illustrator 2020(24.3.0)〜2024(28.5.0)

    Steps to reproduce

    1. Open the attached file trackingtabstop2019.ai in Illustrator 2020 or…
    6 votes
    2 comments  ·  Type, Fonts, Text  ·  Admin →
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