Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7687 results found
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outline - filled shape bug
If I fill the new shape with color it doesn´t really work. I get a straight outline istead of a curve. Additionally there is a difference between outline view and colored view.
2 votesPlease accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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Ctrl key moves canvas in Illustrator rendering Ctrl-Z unusable
Everytime I press the Ctrl key in Illustrator is moves the canvas right, making me unable to use ctrl-z or any other ctrl command because it defaults to moving the canvas, I'm pretty sure I have the latest version of Illustrator and the problem just started happening when I opened a psd file in it today. Didn't have this issue while using illustrator a few days ago.
1 vote -
Edges of art look broken and corrupted in GPU mode
I am having trouble with Illustrator
1 vote -
Better Customer Service & Chat
Having reps that actually help find solutions instead of jumping to reset all preferences and reinstall programs.
3 votesPlease get in touch with us at sharewithai@adobe.com or any of the other support channels. Meanwhile, we will work all in our capacity to make a better support experience for you.
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Strokes on text container disappear with transform effect.
https://forums.adobe.com/message/9763703#9763703
Create a text box.
Deselect it.
Direct select the container path.
Give it a stroke.
Select the text box and apply the Tansform effect.
Stroke disappears.
Delete the Transform effect.
Stroke appears.3 votes -
Stock Single Action Download?
There's no forum for Stock Photos so I decided to post here - Why is downloading an Adobe Stock image not at least a double-action before downloading? I went to see more of a photo, miss-clicked and before I could stop it, the image started downloading and I was minus one image credit for an image I can't use. Tech support told me they would issue a "one-time" image credit, but this reeks of opportunism. If the system had simply asked me if I was sure I wanted to download I would have declined, but it started automatically on an…
1 vote -
Failed SVG 1.1 Import/Export in Illustrator CC 21.1.0 (Win)
Isolate Blending sets to default mode on all fonts when importing SVG-files to Illustrator and cause ”bitmap fonts” on printed paper in web browsers for Windows with embedded fonts from exported PDF-files from Illustrator.
Transform lines ignored in SVG-Import in Illustrator from scaled Graphic/Movie Clip from Animate CC 16.5.1.104 (Win).
<g transform="matrix( 0.25, 0, 0, 0.25, 0, 0) "></g>Tracking text failed and ignored in SVG-Import and Export in Illustrator (SVG-Export from Animate).
<text letter-spacing=”0.1”</text>
2 votes -
Bounding box does not rotate correctly with certain elements
If you take two lines and make an X shape and group it, when rotating this shape (say 30%), the bounding box resets to straight up and down (as opposed to rotating with the X shape) so any further scaling of this shape will be off. In this case, the X will become asymmetrical with any further scaling. This is a new bug as previously versions of Illustrator kept the bounding box oriented as it was originally.
This is on a Mac with the latest Illustrator CC.
2 votes -
pathfinder minus front releases compound shapes from their compoundedness except when the compound is a negative space.
pathfinder minus front releases compound shapes from their compoundedness except when the compound is a negative space.
2 votes -
Application crash when copy/pasting SVG paths
I have several logos that were created in Inkscape and saved in SVG format that I now need to edit in Illustrator. However even after re-saving them as AI files, any attempt to copy/paste any part of the SVG paths from the logo results in an immediate application crash.
Adobe Illustrator CC (latest) Windows 10 64bit
Steps:
1. Open the attached AI file (which was converted from SVG by opening then saving in Illustrator).
2. Select any part of the logo.
3. Copy using Edit -> Copy or CTRL+C
4. Paste using Edit -> Paste or CTRL+V
5. The application…2 votesPlease get in touch with us at sharewithai@adobe.com or any of the other support channels.
Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here. -
Fonts Slow EVERYTHING Down
Fonts are the slowest feature in programs from MS Office to Adobe. This problem just caused me to lose work because AI shut down while trying to figure out how to manage a standard font with which I was working. Thanks for nothing AI and your simpleton font generators. You're fired.
3 votes -
Zoom artefact
Illustrator 21.1.0
When I use a very high zoom (25 500 %), paths appear distorded or even disappear.
It happens when GPU rendering is off as well as when it's on.
3 votes -
Input boxes handle keypresses inconsistently
This is an intermittent bug.
When typing in input boxes I find that performance can be inconsistent. Sometimes, the cursor will jump to the end of the string inside the box, so I end up appending after the unit (e.g. "406 px+7"), which then errors.
Another example is the input box just not inserting characters at all. It seems especially prone to missing arithmetic characters such as + or - or /. For example, I meant to type "300+100 px" but instead it ignores the plus and displays "300100 px", which then error because it's too big.
I've attached a…
1 vote -
Unintelligible editing of objects with multiple fill and clipping path modes.
- Ai 21.1.0 Disappearing of additional filling in the mode clipping path. Clipping path und disappearing more fill in appearance object. In the attachment file with the example.
Preview:
1. screenschot - https://cl.ly/1g2Y3o281I13
2. video - https://cl.ly/3D28070l060S
3. ai file - https://cl.ly/2A2K2D2Z2E0fBest Regards.
2 votes -
exporting svg
Hi,
I use Illustrator CC 2017 21.1.0.
When exporting an illustrator document to svg 1.2 tiny and open in Dreamweaver CC2017 or another editor I receive an error on the Illustrator metadata / namespaces like:<!-- Generator: Adobe Illustrator 21.1.0, SVG Export Plug-In . SVG Version: 6.00 Build 0) -->
<!DOCTYPE svg [
<!ENTITY nsextend "http://ns.adobe.com/Extensibility/1.0/">
<!ENTITY nsai "http://ns.adobe.com/AdobeIllustrator/10.0/">
<!ENTITY nsgraphs "http://ns.adobe.com/Graphs/1.0/">
<!ENTITY nsvars "http://ns.adobe.com/Variables/1.0/">
<!ENTITY nsimrep "http://ns.adobe.com/ImageReplacement/1.0/">
<!ENTITY nssfw "http://ns.adobe.com/SaveForWeb/1.0/">
<!ENTITY nscustom "http://ns.adobe.com/GenericCustomNamespace/1.0/">
<!ENTITY nsadobe_xpath "http://ns.adobe.com/XPath/1.0/">
]>I have exported with the following…
2 votesI am closing the ticket due to lack of response.
Please get in touch with us at sharewithai@adobe.com or any of the other support channels – helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.Thanks
Anish Kumar
Illustrator Team -
Creative Cloud Libraries
- System Windows 7 PC. (newest Updates)
- Adobe Illustrator CC 2017 (newest Update)
- Open CC Libraries. (Window Menu or Icon)
- Open CC Libraries without any issues.
- The CC Librarie appears on the left side too and when you hover over this area it removes the panel step by step (The original Panel on the right works normal, the panel that appears on the left is just an "image" bug i don't know.
- I uploaded a screenshot what happen when i click on the CC Libraries Icon.
0 votes -
Submenu don't work
Illustrator CC 2017.1.0 (64bit)
Windows 8.1 2013 microsoft
Asus 64xCtl + N or File> New Document
creation of a new document
does not work nothing happend
And no drop down menu for the Tools are visible :
- Direct selection (A)
- Pen (P)
-Text (T)
- Stroke (Maj+ T)
- Rectangle (M)
- P
- Maj + N
- Maj + E
-... all with a sub menuNo tools are visible
1 votePlease accept my sincere apology for the inconvenience. Hope you have upgraded to new version and if you are still facing this issue, Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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Crashes on "Cancel" in Keyboard Shortcuts Window
- Illustrator CC 2017 (21.1.0)
- Pressed "Cancel" in the Keyboard Shortcuts window.
- Expected Keyboard Shortcuts window to close without saving changes.
- Illustrator crashes
No plugins installed.
Removing preferences resolves the bug, but something in the process of re-setting my preferences makes the bug return.
Please let me know if you require further information.
1 voteHi,
We are pleased to inform you that your request is available in the latest release of Illustrator version 22.0.
Visit your Adobe Creative Cloud Application and update. If you do not see an update on the application please check for update from the flyout options on the application after clicking on three vertical dots. For step by step process please visit: https://helpx.adobe.com/in/creative-cloud/help/download-install-app.html#CheckforupdatesWarm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
Adobe. Make It an Experience. -
grabbing tiny things
BUG!!!!! not a new idea quit trying to shirk responsibility by calling flaws "new ideas!" It feels like im dealing with a con man or something
you cannot grab menus and move them because you made no place to grab so you have to close it just to move !
the 4 bezier curve tools use to be easy to to expand to a tear off then you made it a little harder because you had to grab the top of the bar, then you made it harder by putting the tiny little grabber bar an inch away and even…
1 voteRequest to Contact Support ·
AdminIllustrator Engineering
(Software Engineer, Adobe Illustrator)
responded
Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html .
Thanks & Regards,
Raghuveer Singh -
Small Caps no longer working as it should
Illustrator 2017.1.0. Setting the Small Cap percentage no longer works for some fonts. They seem to have their own default setting that is unaffected by changing the percentage in the Document Setup window. In the attached example, Small Caps is set to 90%. In the first two font examples, you can see it's nowhere near that. If I change the setting, the bottom word will change but the top two remain the same. This is terrible!!
1 voteIllustrator uses real Small Capitals when a font has specialized glyphs for that, just like these two top fonts used in the test file.
When a font does not have true small caps, they get faked using the value from Document Setup.
- Don't see your idea?