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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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8370 results found

  1. Artboard Borders / Guides / Grid Disappear when Scrolling/Panning

    When I scroll or pan with the scrollbars or the hand tool the black border of the artboards disappear. This is super annoying as I keep my canvas white, so when I'm moving around the canvas, I can't see where the artboards are until I release the hand tool.

    77 votes

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  2. Illustrator Flickering/Losing Focus when Clicking Quickly (Both CPU/GPU Modes)

    Illustrator flickers when clicking quickly (or just in general) both when using GPU rendering and CPU only rendering (see attached files). It seems to lose focus on Illustrator and I can see whatever background applications I am using (e.g. Google Chrome). The problem happens in both fullscreen and windowed mode.

    It seems like they have the same problem in this post and standard fixes by disabling GPU Performance doesn't work: https://www.reddit.com/r/AdobeIllustrator/comments/1muf4mt/adobe_illustrator_problem/

    Illustrator 30.0
    Windows 11
    ASUS ROG Zephyrus G14 (2025) Laptop
    CPU: AMD Ryzen AI 9 HX 370
    iGPU: AMD Radeon 890M
    dGPU: NVIDIA GeForce RTX 5070 Ti

    1 vote

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    0 comments  ·  Performance  ·  Admin →
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  3. Baseline Shift units change to points when Language Options gets changed to East Asian

    For some reason Ai believes my Baseline Shift units MUST be in points when I choose to use East Asian Language Options, like the GIF shows.

    4 votes

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  4. Collapsing layers with Opt/Alt won’t collapse sublayers

    When Opt/Alt + click on layer, only the TOPMOST sublayer is collapsed. The rest of the sublayers remain expanded.

    1 vote

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    0 comments  ·  Layers  ·  Admin →
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  5. Keep crashing 29.6.1

    AI 29.6.1 keep crashing randomly at least 10 times a day...

    3 votes

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    1 comment  ·  Performance  ·  Admin →
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  6. Gen AI Style Reference not working correctly

    I let it generate a dragon. Then pointed to a style reference - a picture of an elephant. And then generated again. Now the dragon had a trunk.... A trunk is not a graphic / artistic style. A style reference should look at style rather than content / subject.

    2 votes

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    0 comments  ·  Other...  ·  Admin →
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  7. Can’t place an object between unfurled groups in Layers

    If you have two groups unfurled in Layers — good luck in positioning an object between them in Layers. Any spot you drop it in will move it into either group, like the first attached GIF shows.

    And if the object is originally within a group, you’d have to move it outside first, collapse both groups and only then put it in-between... when you have a complex layer structure it can be very painful.

    Unlike in Photoshop (GIF 2), Send Backwards / Send to Back won’t move the object outside of the group, and dragging the layer to the left…

    6 votes

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    0 comments  ·  Layers  ·  Admin →
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  8. Shift Constraint is not working properly when editing proportionally or duplicating using Option drag Shift command. Illustrator v. 29.6.1

    Shift Constraint is not working properly when editing proportionally or when duplicating using Option drag Shift command. I'm surprised that as many updates as we are required to do, that the glitches and bugs are so prevalent than they used to be before constant updating. I'm beginning to think that updating isn't really about making the product better, but to keep folks paying their subscriptions.

    1 vote

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  9. Anti-Aliasing Method in PNG Options Resets to Type Optimized

    The Preview in PNG Options is fixed (previously reported here: http://illustrator.uservoice.com/forums/601447/suggestions/48119207), but the anti-aliasing method is not sticky anymore. It stays on Type Optimized between exports.

    2 votes

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  10. 檔案重開時,圖層的顏色會變得不一樣 When the file is reopened, the color of the layer will be different

    檔案重開時,圖層的顏色會變得不一樣,對我來說,已習慣特定的顏色做區分,每次都要重新調整,有點困擾
    作業系統:WIN10

    1 vote

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    5 comments  ·  Layers  ·  Admin →
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  11. Both Illustrator and Photoshop stop responding while using complex files

    The Adobe Software, both Illustrator and Photoshop, stop responding and I can’t really use them properly, while using complex files

    2 votes

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    0 comments  ·  Performance  ·  Admin →
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    Akshay, the team would need to study those files that makes Illustrator work slowly. Please upload these to a file hosting of your choice (with all the links collected using File > Package) and send the access link to sharewithai@adobe.comm so the team could investigate them. Please mention the link to this report (http://illustrator.uservoice.com/forums/601447/suggestions/50490981) along with full details about your OS and hardware.

  12. Cmd+Opt+Shift+M Erases Text

    OBSERVATION
    The keyboard shortcut Cmd+Opt+Shift+M will open the Character Window and highlight the current font, however this exceptionally incredible time saving shortcut works only if the text is selected and not highlighted.

    While the text is highlighted, performing the Cmd+Opt+Shift+M shortcut, simply erases the highlighted text.

    EXPECTED RESULTS
    The mechanics of this shortcut, many versions ago, performed the expected function, whether the text was highlighted or selected.

    Illustrator: 29.7
    OSX: Sequoia 15.5

    2 votes

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  13. 1 vote

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  14. 2 votes

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    1 comment  ·  Tools  ·  Admin →
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  15. 我使用ASUS G14 2025電腦,GPU RTX5070TI,跑AI時拖曳圖片等動作仍然會卡頓,關閉GPU效能也一樣,能否更新修正

    我使用ASUS G14 2025電腦,GPU RTX5070TI,跑AI時拖曳圖片等動作仍然會卡頓,關閉GPU效能也一樣,能否更新修正

    1 vote

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    4 comments  ·  Performance  ·  Admin →
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  16. STAR-tool en Shear-transformatie in Illustrator 2025

    Shear-transformatie vervormt TORX-vormen gemaakt met STAR-tool sinds recente update.

    Sinds kort ondervind ik problemen bij het gebruik van de STAR-tool in combinatie met de Shear-transformatie in Adobe Illustrator 2025. Ik gebruik deze tool regelmatig om TORX-vormen te maken (ster met 6 afgeronde punten). Vroeger kon ik deze vorm probleemloos transformeren in perspectief met de Shear Tool. Nu leidt dezelfde handeling tot vervormde en onbruikbare resultaten.

    Ik heb dit getest op een nieuwe computer met een verse installatie van Illustrator 2025. Het probleem lijkt te ontstaan wanneer afgeronde hoeken (live corners) worden toegepast. Na het toepassen van Object > Expand Appearance…

    2 votes

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    1 comment  ·  Tools  ·  Admin →
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  17. Holding down 'Alt' for distance measurement prefers clipped content to clipping mask

    The distance measured is the object in the mask, not the mask.
    Cannot measure distance when the object is within the mask object.

    2 votes

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    1 comment  ·  Other...  ·  Admin →
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  18. Recolor doesn’t allow to change white or black with a first try

    I use the Recolor (color mixer / wheel) daily. I have come across an annoying bug.

    Some base colors will be automatically 'locked' in the color mixer, indicated by a '-'. For example, let's say I'm trying to turn white into red.
    - First, white needs to be unlocked. By clicking the '-', it will become an arrow '->', and the swatch should be toggle-able now.
    - The first time you toggle the white, it selects, sliders can be moved to make it red, but it doesn't stay adjusted; it reverts back to whites.
    - You need to click another…

    3 votes

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  19. [ExtendScript] Cannot set TextRange.justification to value in ParagraphStyle

    We cannot successfully set textFrame.textRange.justification to the value in the applied ParagraphStyle.

    For example, if the text has [Normal Paragraph Style] applied, which for me has Justification.LEFT, then I cannot set that text to have Justification.LEFT in cases where the justification has been changed.

    (Tested on MacOS 15.4.1 Adobe Illustrator 29.5.1, but this appears to be an old bug.)

    Steps to reproduce:
    1. Create new document
    2. Run the below script

    Expected Result: all tests passed and no alert message appears.

    Actual result: Failed to set textRange.justification to LEFT.

    Script:

    (function () {
    
        var doc = app.activeDocument,
            textFrame
    …
    4 votes

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  20. Collecting for Export marks document as edited

    Select 'Export as Resource' and the document will become 'Edited'
    Illustrator 29.0.1

    1 vote

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