8313 results found

1. Custom toolbars with plugin tools rearrange themselves alphabetically on launch

   Windows 11, Illustrator 29.3.1
   I use a custom toolbar with the tools I use most frequently (many Astute Graphics plugin tools), arranged in a specific order that I go to with muscle memory. Recently (2 updates ago?), they jumbled up – actually, they arranged themselves alphabetically descending top to bottom – but for my purposes, this is illogically jumbled, and I have to hunt for tools visually; it is very annoying and time-wasting. Then I noticed they were in my proper order again… next day, jumbled. I’ve worked out what is happening. First Illustrator launch of the day… alphabetically jumbled. Reset the custom workspace… still jumbled. Shut down Illustrator and restart… tools in the correct order. It only takes a few minutes, but it’s a daily ritual I could do without.

   Windows 11, Illustrator 29.3.1
   I use a custom toolbar with the tools I use most frequently (many Astute Graphics plugin tools), arranged in a specific order that I go to with muscle memory. Recently (2 updates ago?), they jumbled up – actually, they arranged themselves alphabetically descending top to bottom – but for my purposes, this is illogically jumbled, and I have to hunt for tools visually; it is very annoying and time-wasting. Then I noticed they were in my proper order again… next day, jumbled. I’ve worked out what is happening. First Illustrator launch of the day… alphabetically jumbled.… more

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   3 comments  ·  User Interface  ·  Delete…  ·  Admin →
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2. Fonts used previously won’t load and miss in the document

   Many of the fonts aren't opening properly on the working files from the previous version of IIllustrator. It appears as I have no these fonts, but I sure had yesterday in 2024 version, so it's there :d

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   Need More Info  ·  3 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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3. Character Panel Type, Leading and Scaling sizes have extra added decimals

   Ai 2025 v29.5 / Mac Sequoia 15.6 / M1 Macbook Pro / 32GB RAM - but happening on other macs with different configurations as well but same Ai version.
   We're noticing extra decimals are being added as shown in the attached screenshot. Despite choosing sizes from the drop-downs and then saving the file, the decimals return. I see a few others have posted about this previously but I haven't seen any resolution posts. Any help is appreciated. Thank you.

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   Need More Info  ·  1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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4. Ai. files have no transparency

   I work with the latest illustrator (29.5. 1) and InDesign (20.3. 1). Since the last updates an .ai imported in InDesign is no longer transparent. If I save it as .eps in Ai, then yes. Please solve otherwise I would have to convert all my previously made .ai files.

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   3 comments  ·  Images, Links  ·  Delete…  ·  Admin →
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   Need More Info  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   Please provide settings used for saving the document and the document itself

5. Layer Assigned Color Changing Post Update

   Hello, After the update (August 12, 2025?) my Adobe Illustrator template layers change to black after saving a new project. I have built a template with many layers and assigned a color to each layer. After the update, when I open the template and save it as a new project, or simply update the template and save it, all layers that had an assigned color change to black. Is this a bug or an issue on my end?

   Details of your operating system: Windows 11 Home
   The version of Adobe Illustrator (desktop): 29.7.1
   The steps you were taking when you experienced the issues: Opened template. Started working on project. "Saved as" (.ai). Opened again. Layer colors changed.
   Your expected result and the actual result: Layers assigned color did not change.
   Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it): (Attached)

   Hello, After the update (August 12, 2025?) my Adobe Illustrator template layers change to black after saving a new project. I have built a template with many layers and assigned a color to each layer. After the update, when I open the template and save it as a new project, or simply update the template and save it, all layers that had an assigned color change to black. Is this a bug or an issue on my end?

   Details of your operating system: Windows 11 Home
   The version of Adobe Illustrator (desktop): 29.7.1
   The steps you were taking when you… more

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   Need More Info  ·  1 comment  ·  Layers  ·  Delete…  ·  Admin →
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6. Problem with Grouping Layers

   I didn't use to have this problem and it doesn't seem to happen all the time, but when it happens it is annoying. That is, when I want to group two different sets of separately grouped objects into a grouped layer, what happens is that each of the layer groups with specific set of objects become combined into one single layer group. That is, the objects are no longer layer grouped by their original layer groups, but all the objects where combined into the same layer group. An Example would be: One layer group contains yellow objects and another layer group contains red objects. When I go into the layer panel and select both layer groups and hit ctrl G for group all the yellow and all the red objects become combined into a single layer group instead of the layer groups themselves becoming a sub-layer group of a sub group layer. Not only do I get this problem, but all the original layers that originally contained those separate layer groups become blank layers left on the template and that would be outright tedious to have to search through all the layers and delete the ones that are empty.
   I didn't use to have these problems so It must have been an update or something.

   I didn't use to have this problem and it doesn't seem to happen all the time, but when it happens it is annoying. That is, when I want to group two different sets of separately grouped objects into a grouped layer, what happens is that each of the layer groups with specific set of objects become combined into one single layer group. That is, the objects are no longer layer grouped by their original layer groups, but all the objects where combined into the same layer group. An Example would be: One layer group contains yellow objects and another layer… more

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   Need More Info  ·  3 comments  ·  Layers  ·  Delete…  ·  Admin →
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7. Bug: Typing a "+" to begin a point text object and then following it with a space will break the point text object.

   Typing a "+" to begin a point text object and then following it with a space will break the point text object. I have replicated on a completely separate machine with a different user. This is a bad bug for people trying to put a telephone number with a country code into a layout.

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   System info:
   • Illustrator 29.6
   • MacBook Pro M4
   • 48 GB RAM
   • macOS Sequoia 15.5.

   ---

   Steps to repeat:
   1. Create a new point text object
   2. Type in "+ 123456789" (plus followed by a space followed by 123456789)

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   Observed behaviour:
   • The cursor jumps forward, almost like a tab
   • Anything you type afterwards (like 123456789) is fine, and deletable, but the "+ " is there forever, and cannot be accessed the cursor.

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   Expected behaviour:
   • The point text would just read "+ 123456789", and I would be able to edit all of the text.

   Typing a "+" to begin a point text object and then following it with a space will break the point text object. I have replicated on a completely separate machine with a different user. This is a bad bug for people trying to put a telephone number with a country code into a layout.

   ---

   System info:
   • Illustrator 29.6
   • MacBook Pro M4
   • 48 GB RAM
   • macOS Sequoia 15.5.

   ---

   Steps to repeat:
   1. Create a new point text object
   2. Type in "+ 123456789" (plus followed by a space followed by 123456789)

   ---

   Observed behaviour:
   • The cursor jumps… more

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   2 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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8. Restore Highlighted Ruler Markers when moving objects

   This is a feature that was there before the last major updates. To explain, previously when you say, make a duplicate of one object and drag it across the artboard, you would see the little marker move across the ruler while holding the object. Since it is now gone, there is heavy guesswork going on when I'm trying to move close to a specific distance. This request is in regard to this tool only. I know all about distributing objects, etc. I'm just looking to restore this little feature that dropped from this tool.

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   Need More Info  ·  1 comment  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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9. Illustrator prevents Mac display from sleeping due to inactivity

   When Illustrator is left open for some time, it prevents my MacBook display from turning off and locking. It also prevents the screensaver from coming on. I am 100% sure this is caused by Illustrator because I have done the following experiment twice:

   1. Change the screen saver to come on after 1 minute.
   2. Leave the Mac idle for over 1 minute.
   3. Screen saver does not start.
   4. Close Illustrator application.
   5. Leave the Mac idle again.
   6. Observe that the screen saver starts and the computer locks after 1 minute.

   After restarting Illustrator, the problem goes away for a short time but then starts again. It does not seem to be connected with having an unsaved document open. The last time I tested it, there were no unsaved files.

   Mac OS Sonoma 14.6.1
   Illustrator 2024 version 28.6

   When Illustrator is left open for some time, it prevents my MacBook display from turning off and locking. It also prevents the screensaver from coming on. I am 100% sure this is caused by Illustrator because I have done the following experiment twice:

   1. Change the screen saver to come on after 1 minute.
   2. Leave the Mac idle for over 1 minute.
   3. Screen saver does not start.
   4. Close Illustrator application.
   5. Leave the Mac idle again.
   6. Observe that the screen saver starts and the computer locks after 1 minute.

   After restarting Illustrator, the problem goes away for a short time but then… more

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   14 comments  ·  Other...  ·  Delete…  ·  Admin →
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   Started (Available in general build)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   The team made some fixes in the latest general release 30.7 to fix the problem with the sleep mode. Can you please give it a spin and comment if it helps?

10. Blob Brush strokes often include garbage on turns

    What is wrong with Blob Brush. Even with simplest strokes I often get groups, and these have the main part and tiny pieces of garbage next to it in them.
    Sometimes these are thinnest slivers, sometimes knotted madness, sometimes chunks chomped off...
    If I run simple Pathfinder Add, some of this get 'healed'. Why don’t you do at least this? Why these awfully angular turns and garbled edges happen in the first place? Please study the file.

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    5 votes

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    2 comments  ·  Brushes  ·  Delete…  ·  Admin →
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11. Libraries Panel coming up black v 29.8.2

    Libraries Panel is coming up black in v29.8.2 on MacBook Pro M1 2020, iOS 15.5 (24F74). I checked my CC app and can see everything there, but the panel won't do anything in Illustrator.

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    0 comments  ·  Cloud, Libraries  ·  Delete…  ·  Admin →
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12. Tabs in Swatch Info text are made with spaces instead of actual tabs

    This is so bizarre. A native function for a professional application uses spaces in text to define tab stops, for a non-monospaced font...

    Sure, tabs just won’t work, since they stay in place if the Swatch Info object gets resized.... and Ai still doesn’t allow to scale tabs if needed...

    Instead of making 'Indent to here' work (here is a request about it: http://illustrator.uservoice.com/forums/333657/suggestions/37578991) and use it here, this is hacked, rather dirty, giving a worth example to designers. Change the font and the indentations rips apart...

    Shame!

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    6 votes

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    0 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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13. Bullets/Numbering indents don't scale with type objects

    The Indent/First line indent values set in bullets and numbering options don't scale with type objects.

    Normal paragraph indents do scale as expected, so I think this is an oversight or bug.

    Examples:
    1. Area type with text at 12pt, numbering options have an 18pt left indent and -18pt first line indent.
    2. Same object scaled 150% -- type is now 18pt, indents have not changed, meaning left indents for double figures have been forced to the next tab.
    3. Paragraph without bullets/numbers, 12pt, left indent 18pt, first line indent -18pt.
    4. Same object scaled 150%, type is now 18pt, indents are now 27pt.

    The Indent/First line indent values set in bullets and numbering options don't scale with type objects.

    Normal paragraph indents do scale as expected, so I think this is an oversight or bug.

    Examples:
    1. Area type with text at 12pt, numbering options have an 18pt left indent and -18pt first line indent.
    2. Same object scaled 150% -- type is now 18pt, indents have not changed, meaning left indents for double figures have been forced to the next tab.
    3. Paragraph without bullets/numbers, 12pt, left indent 18pt, first line indent -18pt.
    4. Same object scaled 150%, type is now 18pt,… more

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    4 votes

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    4 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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14. Select Unused Swatches does not select the second black swatch in Grays color group

    — Create a new Print document with default swatches.
    — Delete ALL the presets: brushes, symbols, graphic styles...
    — Now Open Swatches and run Select All Unused command from its flyout menu.
    White and Black are not selected (expected in a way).
    But notice that 'C=0 M=0 Y=0 K=100' is also not selected.
    So when all the selected swatches get deleted, this black duplicate stays, and the color group stays, and you have to delete it manually — each time.

    I tried to understand what forces Ai to keep it.
    As I said, not presets remain, and I redefine the [Default] graphic style with something else than black-and-white, and change the [Normal Paragraph Style] even — then Select All Unused swatches selects White (!) but still both black are ignored.

    Why? The second black has a different name. If any preset (which one though) still uses it — why it follows the value and not the name?

    And if this command looks into presets — why it doesn’t look into symbols? (here is the report: http://illustrator.uservoice.com/forums/601447/suggestions/42368422)

    So what forces Ai to keep both blacks? What uses it? Arrowheads maybe?

    For now we can use this script to delete all the swatches but None and Registration ones:
    https://github.com/sky-chaser-high/adobe-illustrator-scripts?tab=readme-ov-file#deleteAllSwatchesjs

    Another older script:
    https://github.com/johnwun/js4ai/blob/master/delete_fluff.js

    Discussions at forums:
    https://community.adobe.com/t5/illustrator-discussions/deleting-unused-swatches/td-p/2066066
    https://community.adobe.com/t5/illustrator-discussions/action-to-remove-all-unused-swatches-nearly-works/td-p/6628647

    — Create a new Print document with default swatches.
    — Delete ALL the presets: brushes, symbols, graphic styles...
    — Now Open Swatches and run Select All Unused command from its flyout menu.
    White and Black are not selected (expected in a way).
    But notice that 'C=0 M=0 Y=0 K=100' is also not selected.
    So when all the selected swatches get deleted, this black duplicate stays, and the color group stays, and you have to delete it manually — each time.

    I tried to understand what forces Ai to keep it.
    As I said, not presets remain, and I redefine the… more

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    11 votes

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15. Fitting an artboard to a path with a Freeform Gradient creates invisible border

    Fitting an artboard to a path with a Freeform Gradient creates invisible border. It seems to create space around the path when fitting — only seems to be an issue with freeform gradients.
    Running macOS Sequoia 15.3, Illustrator Desktop 29.6

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    2 votes

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16. Conversion from CMYK to Grayscale is wrong

    Converting CMYK values to Grayscale will not give the expected result. C=50 M=50 Y=50 K=50 converts to 100% Grayscale in a CMYK document.
    The same C=50 M=50 Y=50 K=50 converted to R: 92 G: 81 B: 76
    in an RGB document it converts to 67,16% Grayscale, which looks more like the expected Gray value.

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    4 votes

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17. I think its a Paragraph Style bug thats affecting the latest version of Illustrator 2025 version 29.7.1

    I recently updated to version 29.7.1 of Illustrator 2025. All of a sudden my template file started crashed Illustrator at startup. The file opens in Illustrator 2024 - but not 2025. Troubleshooting the file - slowly deleting bits and pieces from the template file I managed to discover that the bit that was crashing Illustrator 2025 was a single block of text. The block of text has a Paragraph style in it and I think it might be this which is causing the crash (or it could be something else? Fonts). I've isolated the block and pasted it into the attached file. It should open in 2024 - but will probably crash the 2025 version.

    I recently updated to version 29.7.1 of Illustrator 2025. All of a sudden my template file started crashed Illustrator at startup. The file opens in Illustrator 2024 - but not 2025. Troubleshooting the file - slowly deleting bits and pieces from the template file I managed to discover that the bit that was crashing Illustrator 2025 was a single block of text. The block of text has a Paragraph style in it and I think it might be this which is causing the crash (or it could be something else? Fonts). I've isolated the block and pasted it into the… more

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    1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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18. Properties is Missing the Pathfinder Options

    I use the Properties panel to make quick access to the Pathfinder options. I just fired up Illustrator ver 29.5.1 (64-bit) on my Surface Pro 3 (it's still chugging along!), and the there was a section missing. It usually appears right under Align, but it's not to be found. I tried increasing the size of the panel's tab, but there was nothing hidden below. I do clearly see a button to use Gen-Slop (no, thank you), but no Pathfinder.

    While I can still access the Pathfinder panel itself without issue, I preferred to keep my work space as uncluttered as possible. Anyone know where the options went, or if I unchecked an option somewhere?

    I use the Properties panel to make quick access to the Pathfinder options. I just fired up Illustrator ver 29.5.1 (64-bit) on my Surface Pro 3 (it's still chugging along!), and the there was a section missing. It usually appears right under Align, but it's not to be found. I tried increasing the size of the panel's tab, but there was nothing hidden below. I do clearly see a button to use Gen-Slop (no, thank you), but no Pathfinder.

    While I can still access the Pathfinder panel itself without issue, I preferred to keep my work space as uncluttered as… more

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    3 comments  ·  Properties Panel  ·  Delete…  ·  Admin →
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    Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    Pathfinder section in Properties appears only when more than one object is fully selected. If you need to see Pathfinder in all cases, including having only one point selected, like in this case, — use the dedicated Pathfinder panel instead.

    Illustrator doesn’t offer a way to customize Properties or lock specific sections. If this is something you need — please upvote this request.

19. Illustrator wrongly says texts were created in different version of Illustrator

    After the update, this message now appears, saying that my files were created in a different version. But it should be backwards compatible.

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    3 votes

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    1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    The team intends to have this fixed

20. Unable to use arrow keys to move anything after using Align tool in Properties panel

    When using the Align tool in the Properties panel, using the arrow keys to nudge anything - text, boxes, or art - does not work. The tool in the actual Align panel works, but not Properties, meaning I have to have an extra panel open to avoid this issue. Others have also reported it.

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    0 comments  ·  Align, Distribute  ·  Delete…  ·  Admin →
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