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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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8145 results found

  1. PDF files made on large artboards get downscaled incorrectly.

    When exporting a PDF from a document that's set to "large artboard" the resolution of linked images will get downsampled 10x as much.

    In the screenshots I've provided an example of an Illustrator document that's set to large artboard mode. Artboard is an A4 format with an image that's 300 DPI.

    I then export the PDF saying it should downsample images to 300 DPI.

    Once I open up the PDF in an InDesign document of the same size, you'll see the linked file appears 10x smaller. Not only that, but if you look closely at the image, you'll see that…

    14 votes

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  2. Add an option to constrain Illustrator to only move the selected object

    In Adobe Illustrator, it's frustrating that when I select an object and attempt to move it, the software sometimes selects and moves a different nearby object instead—even though I clicked precisely on the one I had already selected.

    I would like an option to constrain Illustrator to always operate on the currently selected object, ignoring nearby objects unless I explicitly reselect something else.

    This behavior would be similar to Photoshop's "Auto-Select Layer" toggle, where users can choose whether to transform the currently selected layer or automatically switch to a different one based on the click location.

    Such an option would…

    1 vote

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    0 comments  ·  Selection  ·  Admin →
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  3. [ExtendScript] Document.artboards wrongly returns artboards of active document

    1. MacOS 14.2.1
    2. Adobe Illustrator 28.0
    3. To reproduce:

    (a) open two documents with differently named artboards

    (b) run this script

    for (var i = 0; i < app.documents.length; i++) {
        for (var j = 0; j < app.documents[i].artboards.length; j++) {
            $.write(app.documents[i].name + ' artboard ' + j + ': ');
            $.writeln(app.documents[i].artboards[j].name);
        }
    }
    

    Expected result:

    demo1.ai artboard 0: ALPHA
    demo1.ai artboard 1: BRAVO
    demo2.ai artboard 0: CHARLIE
    demo2.ai artboard 1: DELTA

    Actual result:

    demo1.ai artboard 0: ALPHA
    demo1.ai artboard 1: BRAVO
    demo2.ai artboard 0: ALPHA
    demo2.ai artboard 1: BRAVO

    Note that Document "demo1.ai" is active. If I make demo2.ai active, I…

    10 votes

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  4. Any document created using Film & Video document profile gets a second 14400×14400 artboard

    When creating a new document in the HDV/HDTV 1080 or other Film and Video-related workspaces, the artboard is initially created with the correct size. However, as soon as you add any object to this workspace outside of the borders of the artboard, a new artboard is automatically generated, and it is massive. This forces the user to manually remove the second artboard, which is unnecessary.

    1 vote

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    The second artboard is not a bug, but a specifically designed behavior for later import to AfterEffects. It gives AE enough room to avoid clipping of the layer content to the main artboard size (basically a dummy for a pasteboard).

    Here is a quote from The Adobe Illustrator WOW! Book (found here: https://graphicdesign.stackexchange.com/questions/146842/huge-unwanted-artboard-created-by-default-in-adobe-illustrator-cc-2020):

    Тo create a composition to import into After Effects, use the Video & Film Document Profile (Film & Video in CC). This creates two artboards — one large artboard that serves as a "scratch" area for objects used later in AE, and one sized for your chosen video format.

  5. [Illustrator 2025, 29.1][Win11 23H2] Installed ICC Color Profiles Become Unavailable After System Shutdown

    My Win11 has fast boot disabled, so it gets completely shut down rather than just hibernated.

    Once I shut down the computer and start it again, all installed ICC profiles disappear from View > Proof Setup > Custom... > Device to Simulate

    They reappear after deleting the following files:

    1) C:\Users<username>\AppData\Local\Adobe\Color\ACECache11.lst

    2) C:\Users<username>\AppData\Roaming\Adobe\Color\ACEConfigCache2.lst

    1 vote

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    0 comments  ·  Other...  ·  Admin →
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  6. Massive Lag Issue

    Every time I open Illustrator, it takes an enormously long time to load. It continues to lag when I'm in the file, working on it - every action requires a wait time, from moving an object to typing a word. This makes using illustrator a massive chore.

    This happens to all files, even ones that are very simple - at most maybe 10 individual elements (images and text.) I have the creative suite, so all things are up to date. This issue does not happen with Photoshop or InDesign, which run perfectly, so it's clearly not a memory issue or…

    7 votes

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    2 comments  ·  Performance  ·  Admin →
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  7. Flickering Pasteboard with GPU Preview

    This is an ongoing, intermittent issue with Illustrator on Mac. It predates the M-series chips in my memory. The issue is that when the GPU preview is on the pasteboard starts to flicker (see attached). This is not tied to a specific action or effect in my experience, but happens randomly. Suggestions are to turn off GPU preview (not terribly helpful) or turn it off/on which sometimes works, or restart which sometimes works. Can you PLEASE figure out why this happens (has been happening for years!) and fix it.

    3 votes

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  8. Ai Pen Tool keeps snapping to points

    The Pen Tool in 28.7.1 keeps snapping to points, even when View/Snap to Point is off, Smart Guides are off, and in Preferences Snap to Point is off.

    Very annoying. Would be nice when the tool itself had a switch to toggle snap / not snap while drawing. (like the Magnet in Premiere...)

    1 vote

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    1 comment  ·  Tools  ·  Admin →
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  9. Input fields not working properly, close and get unfocused

    Every time I chose a dropdown menu or a field to input a number, it disappears after 1 sec, so it is very hard to chose a Font Type or to change a size of a picture. Same happens with the zoom.

    1 vote

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  10. Placing an SVG file with View->Snap to Pixel enabled distorts the image

    If I place an SVG file with View->Snap to Pixel enabled, some of the coordinates are displaced. See uploaded example, produced using version 28.3 (64-bit) on Windows 11. Unfortunately, the uservoice website won't let me upload a sample file.

    3 votes

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  11. Unwanted Artwork when placing a CC Library asset and when exporting as SVG

    I remember voting and commenting on a UV report mentioning this with CC libraries, but cannot find it anymore.
    Lately there have been 2 forum posts mentioning unexpected artwork added to an SVG export.
    I suspect that the New Document Profile that they use contains the artwork, at least I can replicate that behaviour, but I have not seen that confirmed by the posters.
    Add artwork to a new document profile and it will appear on assets export to SVG and when alt dragged from a CC Library.
    https://community.adobe.com/t5/illustrator-discussions/exporting-svg-asset-brings-unwanted-document-with-it-each-time/m-p/14523526#M402908
    https://community.adobe.com/t5/illustrator-discussions/why-are-my-assets-being-exported-with-additional-artwork-when-i-export-them-as-svgs/m-p/14557989#M404661

    Movie enclosed

    3 votes

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  12. Illustrator 27.9 Adobe PDF Preset will match what it was last modified to.

    This seems new to 27.9 and removes confidence in save presets.

    Steps to replicate:
    1) Save file as Adobe PDF format
    2) Select [Smallest File Size] from presets.
    3) Check Preserve Illustrator Editing Capabilities (note it now says: [Smallest File Size] (Modified))
    4) Click Save PDF
    5) Save file as Adobe PDF format
    6) Select [Smallest File Size] from presets.

    Notice the Preserve Illustrator Editing Capabilities is now selected. Also notice the preset name hasn’t changed to say it's (Modified).

    2022 Mac Studio M1 Max, Illustrator 27.9

    9 votes

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  13. Ghosting and image retention in UI panels of Illustrator & Photoshop with 5k Monitor

    Since Illustrator 29 and new Photoshop I suffer an annoying ghosting bug on my LG Ultra Fine Monitor with 5k (at an iMac Pro from 2017). It is only related to Adobe products related and does not appear in any other app!

    Even if the panels or windows are not in the foreground, while using e.g. a browser window for some time in front, there appears a ghosting in the tool panels from the window which is in the background of the UI panels, at the moment when switching back to Illustrator.

    This is really annoying.

    Switching Illustrator to any…

    1 vote

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  14. 2 votes

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  15. レイヤー名に改行コードが入っている場合、MacとWindowsでレイヤーパネルの表記が異なる。

    macOS Ventura 13.6.3、Windows10/11
    Illustrator ver.28.2(以前のバージョンも同様の挙動)

    1.テキストエディタ等から改行を含むテキストをコピーする。
    2.Illustratorに移り、新規ドキュメントを開きレイヤーパネルを選択する。
    3.レイヤー 1を選択しレイヤー名をダブルクリックするかダイアログを表示してレイヤー名にテキストエディター等でコピーした改行を含むテキストをペーストする。
    4.Macでは改行がZWNBSのように扱われ表示されます。Windowsでは改行として扱われ改行以後が折り返され上部だけがかすかに見えます。

    期待する結果
    プラットフォームが違ってもレイヤー名の表示がおなじになる。

    実際の結果
    MacとWindowsでレイヤー名の表示が異なる。

    これはレイヤー名に改行コードが入ってしまうという特殊なケースでの挙動の違いです。しかし、レイヤー名をテキストエディタ等からコピーしてきてペーストするというシナリオは考えられることです。プラットフォームの違いで表示が異なるのは問題です。
    理想を言えば、レイヤー名に改行が混ざっていた場合は改行コード自体をドロップしてしまうのが良いように思います。Windowsの折り返して読めない部分が生じるのはダメです。

    8 votes

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  16. 縦横比

    Mac OS:14.5
    Ai ver:28.6

    線があるオブジェクトを
    縦横比を固定にしてプロパティパネルやツールバーに数値を入れて変形すると、
    縦横比が崩れる(塗りだけの時は崩れない)
    正方形と正円で確認

    追記)SHIFTを押しながらバウンディングボックスで変形させても縦横比が崩れます

    1 vote

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  17. Illustrator Crashed, Ruined My Workspace and Preferences.

    Illustrator crashed while centering a simple vector. Upon restart, my workspace was entirely altered and all of my preferences had been removed. I really hate Adobe.

    1 vote

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  18. Ich kann in Illustrator keine Files mehr öffnen

    Seit zwei Tagen kann ich mit Illustrator keine Files mehr öffen; ich habe es deinstalliert, auch mit das CloudCleanerTool verwendet, aber sobald ich ein neues Dokument anlegen oder ein bereits erstelltes laden möchte, bleibt das Programm hängen.

    1 vote

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  19. SVG Save As 'SVG Code...' not same as marked up saved SVG. This now matches Export As SVG

    The content saved when you Save As... SVG is different in 28.5 to 28.3. When you click SVG Code... the text file preview matches that of the old version. Example file header:

    <?xml version="1.0" encoding="utf-8"?>
    <!-- Generator: Adobe Illustrator 28.5.0, SVG Export Plug-In . SVG Version: 9.03 Build 54727) -->
    <svg version="1.1" id="Layer_1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" x="0px" y="0px"
    viewBox="0 0 2255 692" style="enable-background:new 0 0 2255 692;" xml:space="preserve">
    <style type="text/css">
    .st0{fill:none;stroke:#000000;stroke-miterlimit:10;}
    .st1{fill:#FFFFFF;stroke:#000000;stroke-miterlimit:10;}
    </style>

    When you actually save this with OK it changes to :

    <?xml version="1.0" encoding="UTF-8"?>
    <svg id="Layer_1" data-name="Layer 1" xmlns="http://www.w3.org/2000/svg" version="1.1" viewBox="0 0 2255 692">
    <defs>
    <style>
    .cls-1 {…

    3 votes

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    This change is intentional. The team aims to improve the way SVG is generated (speed, size, redundancy, etc.) and merge current both code branches into one.

    Since some workflows heavily rely on the way the code structure is organized, the team tries to gather feedback on it.

    Please describe what engine changes affect you and why.

  20. Round Corners effect works wrong with curved paths

    The native Round Corners effect (not the corner widget!) can work well only with all-straight segments.
    It doesn’t round anything for points connecting straight and curved segments, straightens up curved segments, and hardly fit rounded corners within original paths.

    This is embarrassing. Fix it!

    11 votes

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