Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7711 results found
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Artboard Snapping is broken when creating a new artboard
If you're creating a new artboard, you can snap the edges of the artboard to previously created artboards.
However, if you hold SHIFT to constrain proportions (handy if you're making social size assets for example), the snapping no longer works, even though you'll still see the snapping points.
Furthermore, when you constrain proportions, the artboard location will be a decimal point, meaning if you Export For Screens, you'll get extra pixels added to your artboard thanks to a different unrelated illustrator bug.
Video attached.
AI version 27.5
MacOS Ventura 13.2.13 votes -
Illustrator not copying svg code to clipboard
After updating to v 27.5, objects that I copy and then paste into other apps are pasting as un-antialiased rasterized images. Previously, the copied data would paste as vectors into apps that accept svg data, and antialiased transparent png images in other apps. To get around this I am first pasting into XD, then copying the data as svg. It would be good to restore the original behavior of the clipboard
1 vote -
Share for review don't show the correct link for the file
- I shared for review a number of files, each time creating a new link for each file
- Now when I open the files and click share it doesn't show the correct link for that file and I can't update the link.
3 votes -
Big ugly black square in the middle of my picture.
Every time I open a PDF version of my image, Illustrator adds a big ugly black square right in the middle of my picture, and there doesn't appear to be a quick way to remove it.
1 vote -
Illustrator does not recognize ".jpg" files when placed
Illustrator does not recognize ".jpg" files when placed
1 vote -
Illustrator crashes when you change document color mode from RGB to CMYK and from CMYK to RGB
Illustrator crashes when you change a document color mode from RGB to CMYK, if the file was created in RGB and contains vector objects. If the file was created as CMYK and you try to change it to RGB, Illustrator crashes too.
- MacOS Ventura 13.1
- Illustrator 27.2
- Explained in the problem description
- Expected result - change color mode of the document. Actual result - application crashes.
- Attached a video and report from Apple
5 votes -
Rotate tool doesn't center
When trying to select center while trying to rotate an object around another one, it doesn't center. It will put the center of rotation somewhere around the center of the second object. Like this everything rotated and copied is off center.
Not sure if it is related, but when selecting several items and want to align them horizontally, it just doesn't work. It is placed off the axis (imaginary horizontal line).
1 vote -
Application name in dialogue box contains strange character
Illustrator version 27.6 shows strange characters in dialogue box.
The app name is $$$/GeneralStr/196=Adobe Illustrator.
It feels not good, to use an app with a strange behavior like this.2 votesThis issue is fixed in 27.6.1 update.
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Reopening files and all images have been rotated 90 degrees
Reopening PDF files that have been worked on the day before and all images have been rotated 90 degrees.
Intel(R) Core(TM) i7-10700K CPU @ 3.80GHz 3.70 GHz
32GB RAM
NVIDIA GeForce RTX 2080 Super
Windows 11 Pro (22H2)
64-bit op system1 vote -
Layers turned off on open of previously saved file
When opening a previously saved file, multiple groups across artboards have their visibility turned off when they are active at save point.
1 vote -
Can't open specific files by double clicking icons (macOS Ventura)
ファイルアイコンをダブルクリックしてもファイルが開かないことがあります。Creative Cloud Files に置いてある .ai データで発生する事象のようですが、正常に開くファイルもあり、法則性は今のところわからないですですが、開かないファイルが置いてあるのと同一のフォルダ内にある他のファイルもことごとく開かないのでフォルダによって挙動が異なるのかもしれません。（フォルダ名やファイル名に関するエラーメッセージなどは CC アプリでは表示されていません）
開かないファイルは Creative Cloud Files からローカルデスクトップに移動またはコピーするとダブルクリックで開きます。1 vote -
Switch window now blocked with an illegal action sound
When I've got windows open on two monitors, when trying to pick the window on my second monitor (and sometimes on my primary monitor), there is a bing (noise to say I'm doing an illegal action) and it doesn't allow me to do it. This has only started since the last update and is not consistent. The way round I've found for it is to go the Window menu and pick the file on my second monitor and then it's all back to normal again.
1 vote -
Illustrator turning PNG images yellow/purple / inverted
Running Illustrator 27.4.1 on Mac OS Ventura 13.2.1.
Having this issue with clear PNGs on Illustrator. The PNGs look okay when placed on the file. Upon re-opening of the file, all of the clear PNGs have turned negative, having a purple filter/yellow background.
4 votes -
"The file is not readable" Can't paste image into Illustrator without saving it to computer
When I try to paste an image I copied from pinterest/google etc, it always shows "the file is not readable". Now I have to save every image I want and then drag and drop/place it in illustrator. Which is an additional step I don't need and is very frustrating.
I've never had this problem before. Can anyone help?
1 vote -
Illustrator does not omit spaces in values in inputs, unlike in InDesign
Just like it is demonstrated in this post: https://www.instagram.com/p/Cnv5bcuIOrt/
Unlike in InDesign, where we can accidentally make this:
'21 |mm' → '21 0|mm' and get '210 mm' as a result, in Illustrator it goes liek this instead:
'21 |mm' → '21 0|mm' → '21 mm'
It just doesn’t understand what an aiming mistake is. Makes little sense, since it can’t be anything but that, so no punishment, please.9 votes -
The pen tool isn't connecting anchor points on new shapes
When I try to create a new shape or path using the pen tool, it keeps creating single anchor points without linking them together. Is there a setting or something turned on that I'm not aware of, or is this a glitch? It's really impacting my work!
2 votes -
Huion Tablet and Windows Ink
I have the last version of Windows 11. Only on illustrator. I have a Huion tablet and the pen only has pressure when windows ink is activated. But as soon as windows ink is activated, it becomes almost impossible to click and drag any object with the pen, enter a group or chose a new tool (but no problem with the trackpad). So i have to chose between being able to work efficiently but drawing without pressure OR drawing with pressure but having debilitating lagging.
Is there a way to keep the pressure activated without activating windows ink ?
1 vote -
Two selection borders around text
There's a second border around a text in my file when I select it. I cannot find why, what it does and how to remove it. When I create new text, it doesn't appear.
1 voteThe object has Text Wrap applied to it. It can be removed with Object > Text Wrap > Release.
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Move (Enter) doesn't copy the first time it's selected
When moving using the enter shortcut and hitting copy. It fails the first time and doesn't do anything. but the same input works the second time See attached video.
4 votes -
A group with no appearance attributes is treated and marked like it has some
- Create two objects (e.g. rectangles)
- Group them
- Open Appearance panel
- Add a stroke to your group
- Remove the stroke (with the Delete Selected Item button)
- Open Layers panel and study the appearance 'ring' marker of the group — Illustrator now believes the group has a custom appearance, while there is none!
If you click the Contents in the Appearance panel with the group selected, Illustrator will clearly say 'Group: No Appearance' in the top of the panel.
This 'empty' appearance can be saved as Graphic Style even and applied to another object, giving no actual result, except for the 'solid…
11 votes
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