Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7711 results found
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Illustrator crashes when using rotate tool
Using the rotate tool to rotate something freezes while rotating, and Illustrator never comes back (tried waiting for hours). Using rotate dialog box from the menu has no problem.
MacBook Pro M2 Max Ventura 13.4.1
Latest Illustrator 2023, 2024 same error in both1 vote -
Display different colors even though the color profiles match.
OS: macOS Ventura 13.6.1
Software: Illustrator CC 2023, Indesign CC 2023, Photoshop CC 2024Steps to Reproduce:
Step 1:
Set a unified color profile across all CC applications using Bridge (In this case, Adobe RGB + Japan Color 2011 Coated were used).Step 2:
Create an image in Photoshop in RGB mode with a solid cyan color (#00ffff), embed the color profile, and save it.Step 3:
Place the image created in Photoshop into Indesign and check the values when converted to CMYK in Overprint Preview.Step 4:
Repeat the process from step 3 in Illustrator.Expected Result:
Both Indesign…1 vote -
Adobe Express QR Code Keeps Crashing Illustrator
I was working on a poster and needed a QR Code. I built a code in Adobe Express, saved it as SVG file, and opened it, along with my poster, in Illustrator. Every time I tried to copy the QR Code to paste it on my poster, Illustrator crashed. I tried re-doing the code, saving it as different file types, etc. When I recreated the QR Code in a different program, it worked perfectly.
1 vote -
File adding images unnecassarily in file
When i reopen a file, illustrator has duplicated and randomly placed (and sized) images from within the file or even doubled the link that was in place. It adds an additional image for each link in the file and also asks them to be relinked! Very frustrating having to look through and clean up the file.
2 votes -
Full screen mode does not take up 100% of the screen when the Windows taskbar is hidden
Hello! In April update of Windows (22621.1413) developers changed automatic taskbar hiding mode, now it is hidden completely, without 1 pixel border. I think that this is a good solution, but some Adobe programs (Illustrator, InDesign) in full screen mode do not open 100% of the screen when the taskbar is hidden, leaving a gap of 1 pixel at the bottom of the screen which shows the desktop wallpaper, and if it is bright and contrasts with the interface of these programs, it looks defiant and it is not good. An application running in full screen mode should take up…
6 votes -
Cannot select multiple files from creative cloud to place
ctrl or shift key cannot be used to select multiple files from creative cloud to place. However, I can select and place multiple files from my computer.
2 votes -
Color preview
When I select an object I used to change the color and have a live preview before choosing it...why is not available anymore???
3 votesAccording to the team, there was an issue because of live color preview, and it had to be disabled in 27.6.1. The team is working on fixing the issue at the earliest, and then the live color feature would be in the release with the fix.
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type orientation not working on illustrator 2023
type orientation not working on illustrator 2023
1 vote -
Gradient visible banding
Hi me and my team are having some problems with the gradients in illustrator.
When we try to make a simple gradient it seems like it was mad in steps and not clean and smooth as it used to be. Anyone is having the same problem or now how to fix it? P.S. I leave you a screenshot so u can understand the source of the problem.2 votes -
Pressing Numpad Enter no longer commits editing a note for an object in 27.6.1
In previous version hitting Numpad Enter in the Note filed in the Attributes panel would have commit the changes into the field (while the main Enter created a new line). In 27.6.1 it’s not longer working, hitting Numpad Enter does not do anything — even create a new line. It should work and commit changes :(
Steps:
1. Open Attributes panel
2. In the panel’s flyout menu choose Show Note
3. Create any object, keep it selected
4. Put the cursor in the Note field in Attributes panel and type anything
5. Press Numpad EnterExpected: editing should end
Current…4 votes -
Multiple Artboards only saving as main file name
When exporting multiple artboards, they are not saving as individual artboard names but rather, trying to save as the main file name.
Mac Ventura 13.5.1
Illustrator Desktop Version 27.8.11 vote -
14 votes
I am happy to share that we have fixed this bug in our latest release – 27.3.1 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
Ankit Goyal
Illustrator Team
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Can't access any of the toolbar elements since Updating to new Mac OS
When I click on any of the elements in the left-hand toolbar nothing happens except sometimes it pulls me out of Illustrator entirely, as if I clicked on the desktop. Also the cursor appears to be off by an full inch. I don't if that issue is related, but I only started having these issues after I updated my computer to the latest Mac OS two days ago. Can you please let me know when this will be fixed. I have clients waiting for designs and I can't create anything in Illustrator at the moment. (Checked and Illustrator is up…
1 vote -
With GPU enabled, the screen flashes when panned
Windows 11 Pro, AMD Ryzen 7 3800X, 64,0 GB, AMD Radeon PRO W6400
With GPU enabled, the screen flashes every time you swipe. and most of the effects look like on the screenshot.
1 vote -
app.preferences.setIntegerPreference() does not work
app.preferences.setIntegerPreference("rulerType", 0) changes the selection in the GUI but doesn't actually apply the change to the document.
I still have to go into the GUI preferences, change the units to something else, then back to inches and close for the change to actually apply to the current document.
3 votes -
Smart Guides do not work properly in large documents
I don't know if this is a recent problem with the 2023 version on Illustrator, but when I'm working on very large documents, smart guides simply do not work. I have to zoom really close to be able to snap and align this correctly. I believe that the behavior of such functionally should be scalable and independent of zoom levels.
1 vote -
Workspace keeps disappearing
I had a custom workspace of everything I needed and right where I wanted it. Multiple times now I open up AI and my workspace is no longer there. I create a new one just how I want it again, and a short time later it disappears again and I have to start all over again. I don't know if its happening because of updates or something else, but it's frustrating and it throws off my workflow cause I have to keep taking take to reset everything.
2 votes -
Training videos do not open
I have just started to use AI and I want to watch every training video which is provided. Unfortunately, when I click any of them, just blank page comes and I cannot do anything else.
1 vote -
Illustrator crashes if you search in the file explorer to relink/change image
Windows 10 Pro (22H2)
Illustrator 28.0 (64 bit)When you try to relink/change an image you get the file explorer window.
Then you click on the search box and it freezes, only option is to cancel and return to Illustrator, but the program is frozen and the only solution is to kill it via the Task Manager.1 vote -
Justification attribute to center text in Illustrator API
Why do Justification to aiCenter and Align Center produce different results?
Given myLabel string with at least one line break character in it, when I use JavaScript code like this...Set myFrame = textGroup.TextFrames.Add
myFrame.TextRange.CharacterAttributes.Size = defaultFontSize
myFrame.TextRange.CharacterAttributes.TextFont = appRef.TextFonts.Item(nameOfFont)
myFrame.Contents = myLabel
myFrame.Paragraphs(1).ParagraphAttributes.Justification = 2 ' aiCenter
myFrame.Position = Array(myXPos, myYPos)...the lines of text are not centered with respect to each other.
Is there a way, using the JavaScript API, to achieve text-centering of multiple lines in a text frame?
If not, I'd like to request a new paragraph attribute to the JavaScript API to accomplish this function.…2 votes
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