8227 results found

1. Shift + F puts screen in presentation mode.

   WIth version 28.2 Shift + F puts the screen in presentation mode even though there is no hotkey setting for it, it was blank in the keyboard shortcut menu.

   I added a hotkey command that i would never use to so it doesn't keep going into it when I accidentally hit those keys since ctrl + F i use a lot. and Shift + F still puts it in presentation mode. I have never had this issue before until today...

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   3 comments  ·  User Interface  ·  Delete…  ·  Admin →
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2. Problème Export 3D dans Illustrator: fichier .OBJ et USDZ

   Dans illustrator, après avoir appliqué l'effet 3D, je l'exporte en fichier .OBJ et .USDZ.
   Les problèmes sont:
   - Bug de luminosité (trop forte et non corrigeable) du fichier .OBJ dans After effect (Image ci jointe)
   - Bug du fichier .USDZ (absence de texture) lors de l'affichage en réalité augmentée sur Iphone (derniere version IOS 17.4.1) (image ci jointe)

   Pouvez-vous corriger ces bugs svp? trop nombreux à mon gout pour un logiciel payant..

   Merci d'avance,

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   2 comments  ·  Effects, Appearance, Graphic Styles  ·  Delete…  ·  Admin →
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3. Illustrator crashes when saving big files

   Please have Illustrator stop crashing when opening big files and when you hit COMMAND + S to save... SAVE THE FREAKING DOCUMENT

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   1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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4. Words get broken when hyphenation is off with no hyphens

   Illustrator (since a long ago) has a habit of breaking words in area type texts when it should not. Take a look at the test file and watch the attached GIF.

   As you can see, the second word is a long one, and Ai for some reason breaks it — although Hyphenate is off (and the language is properly chosen).

   No hyphen also is displayed at the end of the line, the word is just split.

   If we toggle the Composer from Single-Line to Every-Line, Ai at first correct the tracking and fits the word... but once the container is resized, it gets broken again... and sometimes, when nothing else is done, it gets recalculated again! ...but sometimes not, and it’s even worse, because non-reliable.

   InDesign does it properly, whatever composer is chosen, whatever language.
   No hyphenation should mean NO hyphenation. Words should break like this only when a container width is smaller than the word — and you can see it’s not the case here.

   Works the same on Mac and Windows.

   Illustrator (since a long ago) has a habit of breaking words in area type texts when it should not. Take a look at the test file and watch the attached GIF.

   As you can see, the second word is a long one, and Ai for some reason breaks it — although Hyphenate is off (and the language is properly chosen).

   No hyphen also is displayed at the end of the line, the word is just split.

   If we toggle the Composer from Single-Line to Every-Line, Ai at first correct the tracking and fits the word... but once the container is… more

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   6 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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   Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   Claimed to be fixed in the latest 30.3 general release.

   The original report had a singular Latin 'o' mixed into the Cyrillic text, and this makes it break without a hyphen.

   The font team notifies that Unicode standart prescribes to not break between two scripts that use spaces as word breaks, so this problem can fixed sometimes later, when the team revises their reflow strategy.

   As for now, be notified it’s a very narrow case, and is a good sign that your text has homoglyphs in it.

   Please update and check if Ai now handles mixed cases with hyphens in their proper places.

5. no me deja escalar ningún objeto (vectores, textos ni imagenes)

   Al querer escalar objetos con la herramienta seleccion no me da la posibilidad para nada, ni textos, ni imagenes, ni vectores

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   1 comment  ·  Other...  ·  Delete…  ·  Admin →
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6. Mouse button abnormally released/pressed

   OS: MacOS Sonoma 14.2.1
   GPU: Intel Iris Plus Graphics 655 1536MB
   Ai version: Adobe Illustrator 2024 28.4.1

   Hi,
   we are developers of an app with hotkey customizer running in background.
   The app works fine most of the time,
   while confronting some difficulties on interacting with Ai.

   The basic idea of the app is registrating key event observer to the system,
   then either intercepting the customized hotkey or leaving others to system for further transmission.

   However, after we register the listener,
   Ai seems sometimes skip the mouse-releasing event of a click,
   and then hanged in a "dragging" state until another click.
   (and hence moving the dragged object to other position, not surprisingly.)

   After a rough scan in this forum, we have found some feedbacks might be related (list below.)
   Is there any possible indications or suggestions to this kind of issue?
   Or is there any existing logic in Ai to intercept/interpret keys?

   We are tremendously eager to solve this issue for better user experiences and willing to give any help for debugging.
   Please let us know if any helpful info is needed.

   Details on the implementations and some observations:

   1. We call CGEventTapCreate with kCGHIDEventTap, kCGHeadInsertEventTap, kCGEventTapOptionDefault as parameters.
      The app works well with Ai when registering with NXKEYDOWNMASK | NXKEYUPMASK | NXFLAGSCHANGEDMASK and breaks when we add NXSYSDEFINEDMASK to it.

   2. The issue seems happen more frequently when clicking "in" the empty area of Ai objects than at the bounding edges.
      Also, it works correctly when elapsing long enough between pressing and releasing.

   3. Instead of the mouse-releasing event which should be sent right after the pressing event,
      our app observed an event of kCGEventTapDisabledByTimeout after a long delay.

   4. The issue exists regardless of the click being triggered with touchpad or a mouse (Logitech MX585)

   Feedbacks might be related:

   https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/41769175-mouse-tablet-issues-when-using-hej-stylus-in-comb
   https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/32054200-mouse-click-sticking
   https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/32538682-click-and-touch-release-problems-illustrator-cc-20
   https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/42787823-clicking-an-object-force-drags-it-wherever-my-mous

   OS: MacOS Sonoma 14.2.1
   GPU: Intel Iris Plus Graphics 655 1536MB
   Ai version: Adobe Illustrator 2024 28.4.1

   Hi,
   we are developers of an app with hotkey customizer running in background.
   The app works fine most of the time,
   while confronting some difficulties on interacting with Ai.

   The basic idea of the app is registrating key event observer to the system,
   then either intercepting the customized hotkey or leaving others to system for further transmission.

   However, after we register the listener,
   Ai seems sometimes skip the mouse-releasing event of a click,
   and then hanged in a "dragging" state until another click.… more

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   0 comments  ·  Other...  ·  Delete…  ·  Admin →
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7. The sending back action will not work

   The function to send back on another object is not working.

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   1 vote

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   1 comment  ·  Properties Panel  ·  Delete…  ·  Admin →
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8. Exporting a batch of artboards as SVG results in wrong files

   I'm exporting multiple artboards as SVG using ⌘⌥E command and while artboard names are correct and the window previews are also fine I realized the exported files are wrong. The names are right but the content is not matching with the corresponding artboard. I'm on Illustrator 28.5 and the file has 28 artboards

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   1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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9. Variable Fonts with a Width axis don’t work in Illustrator unless the "space" glyph changes width

   Operating system:
   macOS Sonoma 14.1.1 (23B81)

   The version of Adobe Illustrator (desktop):
   Adobe Illustrator 2024 (28.2)

   The steps you were taking when you experienced the issues:
   I created a variable font with a width axis. The font works well in environments like web browsers, but the variable axis slider has no effect in Illustrator. This also affects variable fonts with a Width axis and other axes – none of the shaping changes of any axes are rendered in Illustrator.

   After some debugging and experimentation, I finally learned that the "space" glyph must change in its character width, and only then will Illustrator actually apply variable shaping changes.

   This is a problem for at least three reasons:
   1. Variable fonts are a useful way to prototype logos or wordmarks, and in such fonts, designers may not think to adjust the "space" glyph for width changes, because the character isn’t relevant to a logo design.
   2. Designers often prototype fonts with a few glyphs, and want to test results early in Illustrator. If they haven’t adjusted the "space" glyph yet, the font will appear to be broken, when it is in fact an Illustrator bug.
   3. It should be possible to make a variable font with a Width axis which affects some glyphs, but not necessarily the "space" glyph. It would be unusual, but it there is no reason it shouldn’t be a possibility.

   I’m happy to share test font files, but this forum doesn’t allow me to upload .ttf or .zip files.

   Your expected result and the actual result:
   • I expect variable axes to have an effect in variable fonts in Illustrator, especially when those fonts work elsewhere.
   • Illustrator doesn’t apply variable axis changes if the "space" glyph doesn’t change along the Width axis, if the Width axis is included.

   Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

   Operating system:
   macOS Sonoma 14.1.1 (23B81)

   The version of Adobe Illustrator (desktop):
   Adobe Illustrator 2024 (28.2)

   The steps you were taking when you experienced the issues:
   I created a variable font with a width axis. The font works well in environments like web browsers, but the variable axis slider has no effect in Illustrator. This also affects variable fonts with a Width axis and other axes – none of the shaping changes of any axes are rendered in Illustrator.

   After some debugging and experimentation, I finally learned that the "space" glyph must change in its character width, and only then… more

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   1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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10. Allow to delete custom Scales in Dimension Tool Options

    I made a mistake defining a custom scale and now I can’t delete it. It stays there and reminds me of my mistake and messes up with my choice when I need to pick a proper one.

    How can I delete it without reinstalling the whole app of purging some settings in some file, buried deep in the extensive bowels Illustrator has?

    Then — I don’t need some of the default scales it has. How can I hide these, to go to my defined scales faster?

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    0 comments  ·  Tools  ·  Edit…  ·  Delete…  ·  Admin →
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11. Character line height has to be entered twice before it changes

    If I ever want to manually enter a specific line height for text, the first time I type it in and hit "enter" it automatically reverts back to auto (or whatever it was previously). I have to open the character panel again and do it a second time for it to actually change. This has been the case for awhile and makes no sense!

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    1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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12. DXF files exported with wrong scale

    DXF files exported with wrong scale, final dimensions exported totally different from my AI file.
    I'm working under mm scale 1:1 under illustrator.
    Version is 28.5.

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    1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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13. 3Dとマテリアルの膨張の仕様がいきなり変わった

    3Dとマテリアルの膨張を使用していたところ昨晩からいきなり膨張をかけた後のぷっくりした感じがなんだかのっぺりしました。端末を変えても結果は同じでした。支給対応を求めます。よろしくお願い致します。

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    1 comment  ·  Effects, Appearance, Graphic Styles  ·  Delete…  ·  Admin →
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14. フリーズ

    操作中、突然画面が暗くなりしばらくすると、イラレ画面に戻ります。戻ってからは、保存などをすることはできますが、イラレ上の操作が何もできません。

    1 vote

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    4 comments  ·  Performance  ·  Delete…  ·  Admin →
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15. Random extra lines generated along with results in 3D & Materials tool in vector mode.

    I am working on a logo for a client - generating metallic text elements for part of it. The tool works quite well, but I'm having an issue where I cannot get it to stop drawing seemingly random vector lines around the generated element.

    It seems to be persistent across EVERY setting. Bevel or inflate, raytracing or not, any quality, any DPI, any color space, reduce noise or not, it is independent of material - IDK what else to try. They are not selectable, I cannot do anything with these extra lines!

    It does go away when you turn vector off, but I need this logo to remain as a vector, because it will be printed in various sizes from business card to large banners.

    I'm kind of losing my mind here, I'm supposed to present this artwork to the client tomorrow and I don't think I can present it with these random lines!

    Additional note, if I drag that element into the graphic styles tab, and then try to apply it to another copy of the same element, it draws the exact same set of extra lines.

    Additional note 2: The extra lines don't seem to be present if I export the element as a 3D .usda file, but I can't seem to then reimport that to illustrator.

    I just updated illustrator and no change.

    I tried turning stroke off and generating an equivalent offset path to no avail.

    I am working on a logo for a client - generating metallic text elements for part of it. The tool works quite well, but I'm having an issue where I cannot get it to stop drawing seemingly random vector lines around the generated element.

    It seems to be persistent across EVERY setting. Bevel or inflate, raytracing or not, any quality, any DPI, any color space, reduce noise or not, it is independent of material - IDK what else to try. They are not selectable, I cannot do anything with these extra lines!

    It does go away when you turn vector… more

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    10 comments  ·  Effects, Appearance, Graphic Styles  ·  Delete…  ·  Admin →
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16. Effect > Path> Outline Stroke only works if applied to an entire object, not to a stroke

    Sometimes when I am making a complex Appearance stack I want to start with a basic stroke, outline it, and do more stuff to it, but I cannot, because this only applies to the entire object. Please fix this. It's annoying.

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    2 comments  ·  Effects, Appearance, Graphic Styles  ·  Delete…  ·  Admin →
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17. "Introducing keyboard s..." notification will not go away

    I keep getting a notification that's cutoff and won't go away. there's no close button and I cannot move the window. I get half of the message about "introducing keyboard s... While in text mode, press 'C...... B/U/I'....." How can I get rid of this notification?

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    2 votes

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    1 comment  ·  Learning and Help  ·  Delete…  ·  Admin →
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18. Deselect All command is not active in Artboard mode and the hotkey select all instead

    When you pick the Artboard Tool, you enter a special 'artboard mode', and it modifies the behavior of standard 'object mode' commands.

    For example, pressing Cmd/Ctrl + A (Select All) will select all artboards instead of objects.

    But for some reason pressing Cmd/Ctrl + Shift + A (Deselect All) does not deselect all artboards, but selects them all instead.
    And if I try to call it from the menu, it will deselect objects instead of artboards (if I have any object selected) or just be inactive (if I have no object selected).

    This is hardly consistent and makes deselecting artboards a problem.

    One can say you can deselect them by clicking empty canvas... but the problem is that accidentally clicking an object creates a new object-size artboard instead, and not seeing empty canvas in a view is a common thing, and there is just no space you can click to deselect.

    ...and Ai does not even change a cursor when a click is going to create a new object-size artboard! You can vote for changing it here: http://illustrator.uservoice.com/forums/333657/suggestions/47070346

    When you pick the Artboard Tool, you enter a special 'artboard mode', and it modifies the behavior of standard 'object mode' commands.

    For example, pressing Cmd/Ctrl + A (Select All) will select all artboards instead of objects.

    But for some reason pressing Cmd/Ctrl + Shift + A (Deselect All) does not deselect all artboards, but selects them all instead.
    And if I try to call it from the menu, it will deselect objects instead of artboards (if I have any object selected) or just be inactive (if I have no object selected).

    This is hardly consistent and makes deselecting artboards… more

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    4 comments  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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    Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    The fix has been pushed into the latest 30.3 general release — the Cmd/Ctrl+Shift+A hotkey now works in the Artboard mode to deselect all artboards (but not the Object menu command).

    Please update, check, and comment back if it still happens.

19. Gaussian Blur amount for the object dragged differs

    If you apply a Gaussian Blur effect to an object and drag it, Illustrator will change the value slightly and restore it back when the transformation is complete.

    It seems that Real-Time Drawing and Editing option does not apply the same amount of blur while the drag is in progress.

    Especially noticeable if you hide edges temporarily with Cmd/Ctrl + H.

    Increasing the blur radius makes the dragged preview blurrier, but still less than the intended value.

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    4 votes

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    0 comments  ·  Effects, Appearance, Graphic Styles  ·  Delete…  ·  Admin →
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20. Copying elements undos artwork name changes

    Copying an element (regardless of what it is) will cause one of the artboards to change it's name.

    There doesn't seem to be an logic to which artboard gets changed. In one file with 30+ artboards the it was somewhere in the middle.

    The files are created using this template file: https://drive.google.com/file/d/1nzcO96j5o6T1Vanunp3_AF2Iq6wqefHs/view?usp=sharing

    System:
    MacBook Pro 16-inch, 2021
    Apple M1 Pro - 16 GB

    Illustrator: 28.5

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    1 vote

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    1 comment  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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