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Illustrator (Desktop) Bugs

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When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

What can we fix in Illustrator (desktop)? Vote or report a bug — one problem per entry, please.

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7892 results found

  1. Pinch Zoom

    Pinch zoom stops working after using it a few times, using shortcuts on the keyboard sometimes resolves the issue but now the shortcut 'zoom out' seems to not be working either. Having to go to the tool bar to zoom in and out slows down a project a lot. Hopefully this will be resolved soon, I have updated to the newest illustrator version in hopes it would fix it but it seems it's only made it worse.

    Using MacBook Pro (2.6 GHz 6-Core Intel Core i7) IOS Ventura version 13.2
    Illustrator V. 27.2

    1 vote
    1 comment  ·  Tools  ·  Admin →
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  2. Grayscale looks brownish in RGB mode

    In 27.2, grayscales look brownish, and the gradient bias is very off center.

    1 vote
    1 comment  ·  Gradients  ·  Admin →
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  3. Keyboard Shortcuts Bugs: Crtl+F both pastes in front as well as activates preview(F), and Shift+arrows will not move selected objects.

    Crtl+F both pastes in front as well as activates preview(F), and Shift+arrows will not move selected objects. Illustrator Version 27.2 (64 bit)

    1 vote
    1 comment  ·  Other...  ·  Admin →
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  4. Color Mismatch when copy/pasting within Ai

    In 27.2, copy/paste, while staying in Ai gives a color profile mismatch warning.

    This is weird and should never happen. It also asks to Merge color swatches.

    1 vote
    1 comment  ·  Colors, Swatches, Patterns  ·  Admin →
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  5. パスのオフセットが出来なくなってしまった

    文字をアウトライン化して、パスのオフセットを実行すると全部同じ色になってしまう。色の変更をしても内側外側全て同じ色になってしまう

    1 vote
    Need More Info  ·  1 comment  ·  Type, Fonts, Text  ·  Admin →
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  6. Crazy rays produced when selecting a path with many anchor points

    When selecting a path with lots of anchor points (1000+) I've been getting crazy rays bursting from the path in all directions in a huge multitude of colors. It's been happening for about a 2 months now. Mainly happens when using group selection tool. All functionality and visibility of the art is lost when this happens and I need to deselect all art in order to carry on. I've attached some images of what the screen looks like when this happens.
    AI version 27.0.1
    Mac OS 13.0.1
    Mac 3.6 GHz 8-Core Intel Core i9
    128 GB 2667 MHz DDR4

    2 votes
    1 comment  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  7. Why won't Illustrator reapply SVG filters if the curves of the image has changed?

    Issue is described here
    https://graphicdesign.stackexchange.com/questions/158688/unexpected-result-when-changing-the-curves-of-a-b-w-image-with-a-multitone-svg-f?noredirect=1#comment239330_158688

    1 vote
    5 comments  ·  Effects, Appearance, Graphic Styles  ·  Admin →
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  8. Zooming is broken when in the middles of creating a path

    I am new to illustrator but have found that on mac if you use alt/option + scroll while using the curvature tool or pen tool, it wont zoom you immediately, it will do it afterwards. if you were to do it even a little bit it wouldn't happen until you are done with the stroke. once it activates its almost seizure inducing with how fast it zooms an unzooms. I don't know if this is a mac only issue or a software issue but it can not only be annoying but just outright time wasting. i use adobe illustrator version…

    1 vote
    1 comment  ·  Tools  ·  Admin →
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  9. Applescript Artboard Name no longer works

    Getting/Setting name of artboard no longer works. It used to work fine. It is an issue with class of properties. All options Fail.
    1. name of (get properties of artboard 1) -- error
    2. get item 7 of properties of artboard 1 -- error
    3. name of artboard 1 -- always failed

    If you insert «class bAl9» in place of Name and compile, it does not fail however will fail next time since the dictionary replaces it with Name

    1 vote
    0 comments  ·  SDK and Scripting  ·  Admin →
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  10. Pattern image is not copied to clipboard

    When copying an asset to clipboard (using Ctrl/Cmd + C) SVG data in clipboard doesn't have custom image pattern. However, if the asset is exported the image pattern is included in the SVG file.

    MacOS Monterey 12.5 Apple M1 Pro
    Adobe Illustrator 26.5

    Steps to reproduce:
    1. Download and open FlowerDress.ai - https://drive.google.com/file/d/1vKlyAV2ahPACBnPpe8TUGUXnpznQ3rIf/view?usp=sharing
    2. Make sure it looks like on the screenshot - https://drive.google.com/file/d/1Ji71P6F5nw3O5KAjfjhp_pmKmCpZNLy0/view?usp=sharing
    3. Select the dress and hit Ctrl/Cmd + C.
    4. Paste it in any code editor (vscode).

    Actual Result - https://drive.google.com/file/d/10jE12CQuTzYf0ZCh4paWJor4RDRot-aj/view?usp=sharing
    <?xml version="1.0" encoding="UTF-8"?>
    <svg id="Layer_1" data-name="Layer 1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 239.18 354.03">
    <defs>
    <style>…

    2 votes
    3 comments  ·  Colors, Swatches, Patterns  ·  Admin →
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  11. It's 2022. Can we get some glaring, long standing bugs fixed please?

    There are long standing user requests for all of these:

    • 'Export for Screens' still adds extra pixels on exports unless the artboards are placed to exact pixels

    • Artboards can't be moved to snap to exact pixels, meaning if you move artboards you probably have to manually remove any decimal places in the artboard position, or else Illustrator will add extra pixels on export...

    • Smart Guides show up when creating or moving artboards, but don't actually work because creating or moving Artboards doesn't snap

    • Artboard names will randomly revert back to old names

    • In the Export for Screens dialog box, Artboard…

    3 votes
    5 comments  ·  File Save, Import and Export  ·  Admin →
    How important is this to you?

  12. Rotate View Tool - Alt + Transform

    Using the alt+tranform and the rotate view together is impossible because the object flickers between dramatically different sizes.

    Replicate this bug by using the rotate view tool and rotating the view 180 degrees. When in this view, hold down alt and try to transform an objects scale. The object will flicker between sizes making it impossible to transform using alt.

    2 votes
    0 comments  ·  Rotate View  ·  Admin →
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  13. 複数のアートボードをPNGで書き出しする際に、裁ち落としが反映されない

    Windows10、バージョン26.5
    複数のアートボードを作成し、「書き出し形式」より、「アートボードごとに作成」にチェックを入れ、pngファイルとして書き出ししました。
    ドキュメントで裁ち落としが設定されているにもかかわらず、裁ち落としが反映されませんでした。

    1 vote
    4 comments  ·  File Save, Import and Export  ·  Admin →
    How important is this to you?
    PCM Miyuki responded

    照留セレン（てるるせれん）様

    Illustratorデスクトップ版UserVoiceへのご協力をありがとうございます。

    Ten_A様からのコメントの方法をその後お試しいただけましたでしょうか。

    もしも、まだ不具合等ございましたらお知らせくださいませ。


    また、Illustratorの使い方や、お使いの上での問題点を他のユーザーのみなさんと情報交換ができるサポートコミュニティがございますので、バグかどうかご判断の際に、こちらへご投稿されて情報収集いただくことも可能です。

    https://adobe.ly/3BykkSB

    今後ともどうぞよろしくお願いいたします。

    Illustratorデスクトップ版チーム

  14. Properties panel shows "no selection" when object is selected

    I'm using Illustrator version 27.1.1 on windows 10 64 bit.
    When selecting and object, the Properties panel shows "no selection" and some crucial features (like the reflecting buttons) are missing.

    I'm attaching a screenshot, where you can see that there is an object selected, but it doesn't appear as such in the Properties panel.

    1 vote
    1 comment  ·  Properties Panel  ·  Admin →
    How important is this to you?

  15. Artboard duplication messes up masks

    Masks linked, all objects unlocked, drag to copy artboard and content leaves mask messed up on OLD/ORIGINAL artboard. Please fix.

    1 vote
    1 comment  ·  Documents and Artboards  ·  Admin →
    How important is this to you?

  16. "NEW ART HAS BASIC APPEARANCE" APPEARANCE panel options NOT working for BRUSH

    On the desktop version of Illustrator.....

    When you use the pencil tool with 'NEW ART HAS BASIC APPEARANCE" set in the APPEARANCE panel options, any subsequent/new pencil art has a basic appearance as it is supposed to.

    When you use the pencil tool with 'NEW ART HAS BASIC APPEARANCE" NOT set in the APPEARANCE panel options, any subsequent/new pencil art has the same appearance as the last made pencil stroke as it is supposed to.

    THESE TWO 'NEW ART HAS BASIC APPEARANCE" SETTINGS in the APPEARANCE panel options unfortunately DO NOT WORK this way when using the Brush tool.

    The…

    1 vote
    2 comments  ·  Brushes  ·  Admin →
    How important is this to you?

  17. PLEASE FIX THE BUG THAT KEEPS FREEZING AND CRASHING THE APP WITHOUT SAVING

    I have an HP Pavilion using the latest version of Adobe illustrator and ever since the update it has been constantly crashing without saving and when it finally works, certain items have disappeared but by time I am halfway done fixing it and crashes again losing all progress.

    1 vote
    0 comments  ·  Performance  ·  Admin →
    How important is this to you?

  18. broken: Save Variable Library

    since Ai 26.3.1

    saving variable library from the variables panels result in this error:
    'The filter cannot complete because of an unknown error.'

    Also a related issue is that scripts using 'exportVariables' function will fail

    11 votes
    4 comments  ·  File Save, Import and Export  ·  Admin →
    How important is this to you?

  19. Loading an external swatch library file freezes the app every time.

    Loading a external swatch library freeze the app every time. Loading swatches from a file does not.
    The freeze replicated by different swatch library files. Both my swatch library files .ase and files are offline. My frozen work file is in Creative Cloud.

    (meta feedback: This feedback system is slow and inefficient. I just wanna leave my bug report and leave. I'm working on clock paid by my client so I have no time flipping through pages of others' writing to find a similar feedback and vote. By imposing this inefficient feedback system, Adobe is missing a lot of other…

    1 vote
    1 comment  ·  Colors, Swatches, Patterns  ·  Admin →
    How important is this to you?

  20. Some shortcuts don't work while using non-English keyboard / language layout

    After upgrading to AI 26.0 (and still not fixed in 26.0.1) some shortcuts stopped working, like those:
    - Show/hide layers = cmd + ;
    - Lock selection = cmd + 2

    It seems that all shortcuts with czech letters on the keyboard instead of US are affected. To be clear:
    - On us keyboard there is ";" key, but on the Czech keyboard, there is "ů" letter.
    - The same for the letter "2" on US, on the Czech keyboard, there is "ě" letter.

    Possible fix: to keep logic as before, when everything worked, you have to work with hardware…

    31 votes
    Started  ·  28 comments  ·  User Interface  ·  Admin →
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