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Illustrator (Desktop) Bugs

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When reporting a bug, please provide a detailed description with the following:

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  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
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7718 results found

  1. No UI gets displayed when Illustrator launches

    illustrator doesn't work

    1 vote

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    0 comments  ·  Other...  ·  Admin →
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  2. Files not replacing the original

    when doing 'Save as' with the same file name, illustrator instead adds '-01' to the file name and makes a second copy - it never used to, and isn't of any use as a feature. Please fix.

    Also this 'reporting a bug' page is pants!

    1 vote

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    0 comments  ·  File Save, Import and Export  ·  Admin →
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  3. Plugin issues detected

    Some (not all) plugins do not work in Illustrator version 26.3.1. But they work fine in 26.2.1, also they work in all previous versions 26... and 25...
    I tried to fix it, followed the advice "Repair Visual C++ DLL (Windows)", but it did not help https://helpx.adobe.com/illustrator/kb/plugin-missing-issue.html?trackingid=TG8SLGS2&mv=in-product&mv2=ai

    Windows 10 Pro 21H2

    3 votes

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    3 comments  ·  Other...  ·  Admin →
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  4. Artwork out of place in preview mode, but in outline mode is where it should be.

    Title describes whole problem. Need this fixed ASAP please.

    1 vote

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    2 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  5. Problème de synchronisation avec Google Drive

    Je travaille sur 2 imac, l'un chez moi, l'autre à ma société. Tout se synchronise parfaitement à Google Drive, mon cloud d'entreprise, sauf Illustrator, qui me créé des fichiers tmp ! ça marche très bien sur Photoshop par exemple. Que dois-je faire pour synchroniser mes fichiers illustrator sur mes 2 ordinateurs ?

    1 vote

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    0 comments  ·  Cloud, Libraries  ·  Admin →
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  6. Blending paths with brushes and width profiles works wrong.

    Create two lines.
    Apply art or pattern brushes to both of them.
    Apply width profiles to both of them.
    Blend them.
    Ai will generate steps that have uniform profiles instead of intermediate.

    Scatter, calligraphic, and bristle brushes won't let you edit the width profile. I did however test with two calligraphic brush paths with different pressure curves and that was ignored for the intermediary paths. Please test this with bristle and scatter brushes as well.

    (this is essentially a reopening of https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/41634754-blending-paths-with-width-profiles-works-wrong with a feature that was missed when originally implementing it, as such I just copied and edited Egor's…

    3 votes

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    1 comment  ·  Brushes  ·  Admin →
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  7. Trouble Opening a Document

    I press on my documents to edit and it won't open up. I don't know why.

    1 vote

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    1 comment  ·  Documents and Artboards  ·  Admin →
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  8. 上書き保存時に時々保存前のaiデータが勝手に複製される

    バージョンはCC2022です。
    「sample.ai」のデータを上書き保存すると「ai100000000sample.ai」（0部分は任意の数字）というファイルが時々勝手に複製されます。
    削除しようとしても「権限がありません」と出て消せません（再起動すると消せるようになることがあります）
    バグなのか設定の問題なのかわからなかったのでここで質問させていただきます。

    1 vote

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    2 comments  ·  File Save, Import and Export  ·  Admin →
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    Need More Info  ·  PCM Miyuki responded

    Kaho T 様　sy 様


    お手数ですが、一度こちらのAdobe Support Communityにございます内容をお試しいただけないでしょうか。

    https://adobe.ly/3DdlOSz

    引き続きどうぞよろしくお願いいたします。

    Illustratorデスクトップ版チーム

  9. Export for Screens mess up Blacks when exporting PDFs

    When using Export for Screen to Export PDFs, the blacks are messed up.

    Attached, you see a picture of the two PDFs opened in Edge. The left one is saved with "Save a Copy…” command. Right one is exported with Export for Screens utility.

    All the blacks in AI file are 100K. For some reason, Export for Screen mess them up. The right one.

    Every time I open Illustrator, half of my workday goes in debugging this kind of annoying things. I so much hate Illustrator.

    1 vote

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    0 comments  ·  File Save, Import and Export  ·  Admin →
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  10. 線幅を変えると矢印から線がはみ出る

    ver26.5（最新）。Windows10使用。

    線幅を変えるとパスの終点の矢印から線がはみ出る。

    例えば、線幅17に対し、終点を30％などにすると矢印から線の端がはみ出てしまう。

    矢印11、12、13、14が該当。
    ならないのもありしたが、全部調べていないので、他の矢印もそうなるかもしれません。

    2 votes

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    0 comments  ·  Strokes  ·  Admin →
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    PCM Miyuki responded

    アイサービス 様

    Illustratorデスクトップ版UserVoiceへのご協力をありがとうございます。

    いただきました内容ですが、Macでも同様の現象が見られます。矢印の整形について、もともとこのような仕様である場合もありますが、確認がとれるまでしばらくお待ちくださいませ。

    引き続きどうぞよろしくお願いいたします。

    Illustratorデスクトップ版チーム


  11. Coordinates not showing in Overprint Preview

    On Intel Macs running Monterey (Issue does not appear to happen on Apple Silicon Macs), with the GPU Performance turned off the coordinates do not show when dragging an anchor point. If GPU Performance is turned on it does work but only in Outline View.

    Steps to Reproduce
    1. Create blank file, have GPU Performance turned off
    2. Drag to create a new square object
    3. Turn GPU Performance on and change to Outline View
    4. Drag to create a new square object (Coordinates now show in Outline View)
    5. Change to Overprint Preview
    6. Drag to create a new…

    2 votes

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    1 comment  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  12. PDFファイルをIllustratorに配置する際にアプリケーションがクラッシュします。

    1
    Illustrator
    v26.3.1

    PC
    Windows 10 Pro

    2
    指定のPDFファイルを配置する、もしくは
    ファイルをドラッグ&ドロップ

    3
    PDFファイルの配置ができる

    4
    PDFファイルを配置もしくはドラッグ&ドロップ
    した時点で動作が停止し、Illustratorがクラッシュします。
    直接Illustratorから添付しているPDFファイルを開く場合は問題になりません。

    2 votes

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    3 comments  ·  Other...  ·  Admin →
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    Completed (Comments Open)  ·  PCM Miyuki responded

    Ten_A さま

    Illustratorデスクトップ版UserVoiceへのご協力をありがとうございます。

    詳細な解析とサポートを頂きまして誠にありがとうございます！

    引き続きどうぞよろしくお願いいたします。

    Illustratorデスクトップ版チーム

  13. SVG doesn't save unless move

    This bug has been around a while - SVG images won't save unless some part of it is moved. If it isn't moved, it treats it like nothing was ever changed and doesn't save, even when closing the tab without saving, the dialog box doesn't appear. This is annoying, since I often change just the colour of an icon, and have to move the icon a bit, just to get it to save.

    1 vote

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    0 comments  ·  File Save, Import and Export  ·  Admin →
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  14. Recovered files folder appears after using Illustrator

    Every time after using Adobe Illustrator and the next time I turn on my Mac, «‎Recovered files»‎ folder appears in trash can with different Adobe folders inside. What’s this? Why it’s happening? And how can I fix it?

    macOS Monterey 12.3.1
    Illustrator 26.2

    4 votes

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    4 comments  ·  File Save, Import and Export  ·  Admin →
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  15. Bullets and Numbering indentation changes

    Numbering moves away from the text when I make the text larger. It does not happen always. I have tested it a few times and found this issue.

    1 vote

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    2 comments  ·  Type, Fonts, Text  ·  Admin →
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  16. Jagged artefacts on edges of objects with gradient fills or transparency

    Revisiting a Logo Artwork that I did last year (created using V.24x), the artwork has now changed ... there are jagged lines around the edges of shapes that were filled with transparency gradients. (see pic 1) This is not due to any extra nodes; the underlying geometry is the same (see pic 2).
    If I use 'Flatten Transparency' it solves the jagged lines, but adds extra 'blocks' in the corners (see pic 3). This is not something that used to happen.
    This is not multiple objects stacked, so can't Ungroup and it isn't a compound path so I can't Release.

    …

    41 votes

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    32 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 26.3.1 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

  17. Export for Screens via ExtendScript is slow and appears to have stopped

    Description:
    When I run Export for Screens via ExtendScript, it slows down and looks frozen. The rainbow cursor will appear.

    It actually works, and will finish if I wait long enough. It seems to take about 10 times longer than running it manually from the GUI.

    This is especially noticeable when exporting JPEGs. If the image to be exported is large to some extent, it will hardly progress after the progress bar reaches about 99%. CPU usage will be around 100%.
    Example: When exporting 8 1700x1000px artboards at 300ppi, it takes 157.636 seconds (the weight of each JPEG is 2.9MB).

    …

    12 votes

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    2 comments  ·  File Save, Import and Export  ·  Admin →
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  18. Arial Bold comes out very condensed

    when i use Arial bold in default settings, it looks skinny. I will have to to stretch the width to 250% to make it look normal. See image please...

    1 vote

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    0 comments  ·  Type, Fonts, Text  ·  Admin →
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  19. Desplegable de opciones al salvar como PDF no funciona

    Sistema operativo MAC OS ventura 13.0.1. Illustrator 2023.
    Al salvar el documento como PDF , el desplegable de opciones no funciona. No se visualizan las opciones preestablecidas.

    1 vote

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    0 comments  ·  File Save, Import and Export  ·  Admin →
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  20. Illustrator will automatically convert color codes of shapes and vectors when a document of different color profile is imported.

    I've seen this issue where people complain about color codes in Ai changing automatically, this leads to brand color codes slight off for most projects. I've discovered this issue myself and apparently when profile mismatch warning box are not checked (i.e Ask when opening, Ask when pasting) Ai will automatically convert the colors without asking. If you import multiple images then the color will be way off after 10 images. This happens when Ai is in sRGB and the photos are either untagged or AdobeRGB or other than sRGB. If you checked the warning boxes Ai will prompt you what…

    7 votes

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    10 comments  ·  Learning and Help  ·  Admin →
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