Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7719 results found
-
Illustrator will automatically convert color codes of shapes and vectors when a document of different color profile is imported.
I've seen this issue where people complain about color codes in Ai changing automatically, this leads to brand color codes slight off for most projects. I've discovered this issue myself and apparently when profile mismatch warning box are not checked (i.e Ask when opening, Ask when pasting) Ai will automatically convert the colors without asking. If you import multiple images then the color will be way off after 10 images. This happens when Ai is in sRGB and the photos are either untagged or AdobeRGB or other than sRGB. If you checked the warning boxes Ai will prompt you what…
7 votes -
Unable to set Illustrator 2022 as default app
When setting the default app for Illustrator files, 2022 version doesn't appear as an option. Files always open in 2021. When using Windows Default Apps setting, Illustrator 2022 doesn't appear as an option. This problem doesn't occur with other 2022 Adobe apps such as InDesign and Photoshop.
2 votes -
Illustrator keeps rendering 3d objects when trying to edit them, at every step
Illustrator keeps rendering 3d objects when trying to edit them, at every step
Using 26.4 version of AI on windows 11
checked with the Adobe Expert on remote session
happening with all files including a new file as well1 vote -
Text missing on .ai file when I preview it or bring it into Indesign
OS Catalina v. 10.15.7, Illustrator v. 25.4.1
Text is in the document (.ai file), but when I preview it or place it into InDesign it disappears. When I save it to a pdf from Illustrator it looks fine in preview, acrobat and InDesign. As a temporary fix I can place the pdf into Indesign, but that's not ideal.
1 vote -
Menu interface is not displayed on Monterey 12.5.1 and Illustrator 26.5
Hi,
I have an issue with illustrator 26.5 :
I can't open files and the menu interface is not displayed, nothing works.
Same issue with InDesign 16.4.3 and all 17 versions.
I got a MBP with M1 pro on the latest macOS (12.5.1), i tried the Apple Silicon and Intel versions with Rosetta, both doesn't work.Thanks
2 votes -
Black Boxes appear and Unable to zoom past 1600% when GPU performance is turned off in Illustrator 25.3.1
Well, I updated illustrator today and have major viewing issues.
Black Boxes appear when selecting outlined text with the direct selection tool, when moving a shape, and in the upper left corner when viewing artboard. Everything disappears when zooming in more than 2400% in Preview mode and has a pixelated outline.
MacOS Catalina version 10.15.6
Adobe Illustrator v25.3.1
32 votesI am happy to share that we have fixed this bug in our latest release – 26.2.1 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
-
Clipping Mask gets rendered wrong
MacBook Pro (Retina, 15-inch, Mid 2015)
Just recently install the macOS Monterey
Using the newest version of Illustrator 2022The clipping mask doesn't work after I zoom in or zoom out.
It shows what is inside the clipping mask with different shapes randomly every time just like the images below. I have to move around the image to get the original shape of the clipping mask.It works quite well in Illustrator 2018 actually.
But the Illustrator 2018 version seems can not be downloaded anymore.I think people should be allowed to download the older version which they found most…
2 votes -
Toggling Layer Visibility Causes Hang
Toggling layer visibility seems to be increasingly difficult for my latest release of the standard Illustrator build. I just tried a complete uninstall/reinstall, and the problem persists. Once I toggle layers on/off without any other active layer visible I get the Mac beach ball/spinning wheel. If I add a blank placeholder layer I have no issues toggling as shown below. This is the current release of Illustrator. I can share one of these files to see if it is setting related or cannot be reproduced, but I had this same issue on a much higher spec’d out PC than my…
4 votes -
Opacity mask editing mode is broken, changes made are not visible unless Clip / Invert option is selected
I am experiencing a very new issue with Illustrator: when I draw something upon an opacity mask, the effect is not shown in real time.
Never happened something similar before.
I'm trying different settings with CPU preview, and also the relevant flag in the preferences (Draw and modify in real time, under "Performance" tab, hte last line) but does not seem to affect.
This has been happening since the latest update.
-
1-all-objects.png 433 KB -
2-mask-embedded-image-(wrong).png 298 KB -
3-mask-vector-object-(correct).png 490 KB -
0B-3.png 64 KB -
0B-2.png 70 KB -
0B-1.png 15 KB -
Screenshot 2024-01-03 164221.jpg 247 KB -
Captura de pantalla 2023-12-15 143916.png 19 KB -
Screenshot 2023-12-08 at 12.07.05.png 3919 KB -
Screenshot 2023-12-08 at 12.06.10.png 276 KB -
Screen Shot 2021-01-26 at 2.20.54 PM.png 954 KB -
Screen Shot 2021-01-26 at 2.22.52 PM.png 3475 KB -
Screen Shot 2021-01-26 at 2.21.54 PM.png 979 KB -
2021-01-20_10-35-57.png 101 KB -
Screenshot 2021-01-12 at 12.57.11.png 937 KB -
Screenshot 2021-01-12 at 12.57.02.png 73 KB -
Screenshot 2021-01-12 at 11.33.54.png 97 KB -
Screenshot 2021-01-12 at 12.56.44.png 815 KB
97 votesHi Everyone,
We have fixed this bug in our latest release – v 28.2.0 which is available worldwide now. Thanks for your patience on this.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
-
-
リンク画像が開かない
イラレ上でリンクパネルの鉛筆マークを押しても、フォトショップデータ（元画像）が開かない
1 vote -
Illustrator 25.4.1 Generating constant 105MB log files into com.adobe.dunamis folder and filling up hard drive
When I am working in Illustrator, my fan starts to run and Illustrator generates multiple log files per minute in the com.adobe.dunamis folder. Each log file is roughly 105MB and before I was able to pinpoint what was going on, it filled my hard drive with 750GB of log files. If I close Illustrator and reopen it, it stops for awhile but I haven't been able to pinpoint what triggers the start of the log file generation – it isn't consistently doing it, but it does occur multiple times per day.
11 votes -
Circular Text Rotation different on newest update.
Opening a file with perfectly centered text on a circle is now off center. Live rotating seems to make the text hop around the circle not conforming to the rotation.
2 votes -
Stroke thickness resets when adjusting gradient direction.
Combination of two Categories: Strokes and Gradients.
Evidence: https://youtu.be/_w8UG_fvm1I
Disclaimer regarding evidence: The canvas is rotated by 60 degrees, due to the project I am working on.When I adjust the gradient direction (by pressing G on my keyboard), pressing & dragging in the paint-group would reset the thickness of the strokes that are involved in the paint-group. Hence not allowing the thickness of the strokes to stay constant, hence disturbing the preview of gradient.
1 vote -
Font weights have disappeared from existing document in 27.0
I opened an existing document, which used Quicksand in various weights. Now, with it opened via Illustrator 2023, all the weights have become one weight, ie light. There is nothing wrong with the Font, I am also using it in Indesign all the time, and it's working fine there. Please see screengrab, showing the PDF on the left (what it should look like) and Illustrator file on the right. The alert box only came up when I clicked on a text box, ie it wasn't there when i opened the document initially. Please help, this is a multi page document…
1 vote -
images with opacity masks not appearing in GPU preview with Trim View on
Some images with opacity masks not appearing in GPU preview with Trim View on. They appear all the time in CPU preview, but disappear again when switch back to GPU preview. See screen shots: first is GPU preview in Trim View., second is GPU preview normal.
1 vote -
カラーコード入力で色を変えると戻れない
Illustrator 26.2.1
windows10 21h1カラーモードRGBでカラーパネルもRGBでの作業で、カラーコード(#と6桁)を打ち込んで色を変え、前の色に戻したいなとctrl+z(取り消し)を押すと挙動がおかしいです。
まったく戻らなかったり、カラーコードを打ち込む前の操作に戻ったりします。コミュニティに投稿し、再現されている方がいるのでバグだと思います。
ご対応のほどよろしくお願い致します。
7 votesIllustrator 製品版フィードバックへのご協力ありがとうございます。
ご報告いただいた「カラーパネルの RGB カラーコードでの色変更が、操作（アクション）として正しく認識されない現象」の再現を確認いたしました。
開発の対応状況などは、こちらでご報告できればと存じます。
今後ともよろしくお願いいたします。
Illustrator チーム
-
AIT file does not open as a new AI file when opening from One Drive.
I updated to Adobe Illustrator V26.0.3 today. And now AIT file opens as AIT file.
It should open as a new AI file when opening from AIT file since it is a template.
FYI, I am using MacBook Pro M1 2020, and MacOS Motley V.12.1.
Doen anyone getting the same problem?
---Additional Comment---
After testing, I found out that this is happening when I open an AIT file from my One Drive folder.
When I copied AIT file on my desktop, then it opened as a new AI file as it was used be.
For more details, I am using…
5 votes -
Bulleted text became outlined without performing "Create Outlines" action
I found my text with added new bullet function became outlined text and cannot be edited anymore through type after closing and reopening the AI file.
I have to retype the text, thus I am guessing that the bullet function may have triggered this because the rest of my text without bullet in that same file is still editable. Please help rectify. Attached two images of the outcome.
1 vote -
Change case feature not working.
I am trying to change from uppercase to lowercase. Using 26.5.1 (64-bit) version. I wish I had not upgraded as it crashes every few minutes. Steps: highlight text; Type-->Change case-->lowercase. (In the attached video the Type drop down does not appear in the recording; follow the mouse.
1 voteToni, for some reason you have All Caps option enabled in the Character panel for this particular text selection (or rather the whole type on path object).
Once disabled, Ai stops to force the capitalization for it, and the result of Change Case commands start to be visible.
I agree though it can be tough to discover.
If anyone else happen to have this exact problem — please add your votes, so the team can get data on reviewing this in the future.
-
Export window won't appear on screen, except for a few options, but they don't work
When selecting Export, the box won't show, but some options do. These options showing won't work by clicking on them or via keyboard.
Sometimes the Export box appear if I change between Desktops or screens.
Illustrator 27.0 (2023)
Mac OSX 12.61 vote
.png){kind=link}
.png){kind=link}
.png){kind=link}
.png){kind=link}
%2019.37.58.png){kind=link}
- Don't see your idea?