8151 results found

1. Tool window won't update content when clicking on a different tab

   This bugs seems to come on after a while of everything working normally.

   I have multiple windows (e.g. 3 - Character/Paragraph/Open type) grouped together on one panel. When I click on an unfocussed tab to bring that to the front, nothing changes. The content below remains the same.

   For example if 'Character' was in focus, and I wanted to access 'Paragraph' options. If I click on the 'Paragraph' tab, I still see the 'Character' options.

   See video.

   This is also happening with the document tabs too. I click between my open documents and nothing changes on the artboard below.

   I am currently using Illustrator 2024 version 28.0 on a 2023 Macbook Pro 14" running OS Sonoma 14.0.

   Quitting and relaunching Illustrator seems to fix it.

   This bugs seems to come on after a while of everything working normally.

   I have multiple windows (e.g. 3 - Character/Paragraph/Open type) grouped together on one panel. When I click on an unfocussed tab to bring that to the front, nothing changes. The content below remains the same.

   For example if 'Character' was in focus, and I wanted to access 'Paragraph' options. If I click on the 'Paragraph' tab, I still see the 'Character' options.

   See video.

   This is also happening with the document tabs too. I click between my open documents and nothing changes on the artboard below.

   I… more

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   1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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2. Freezing when copying object

   Whenever I copy or cut an object (shapes, mostly) Illustrator freezes. Sometimes for 30+ seconds.

   Windows 10. 32GB memory. It only started doing this a few months back, and it's getting worse.

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   1 comment  ·  Performance  ·  Delete…  ·  Admin →
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3. Illustrator (still) cannot read TIF files.

   When can we remedy this? I cannot open or place a TIF file in Illustrator 27.6.1. The error message is the file is an unknown format and can't be opened.

   There are reports on this page still open from 2021. When will this be fixed?

   I have several TIFs from a museum to lay out for printing and I'm having to individually bring them all in to photoshop and export them as a different format.

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   2 comments  ·  Images, Links  ·  Delete…  ·  Admin →
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4. Arrow keys just stop working in Illustrator 2023 Mac

   Since the last update to 27.7 on my Mac (Monterey 12.6.7), the arrow keys just stop working, andI have to quit and relaunch Illustrator to get them to work again.

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   4 comments  ·  Performance  ·  Delete…  ·  Admin →
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5. Abnormal selection after executing an action in a script.

   According to the person in the know, this has been occurring since version 25.4; it was normal in 25.2.x.
   When an action to duplicate an object is created and executed by specifying the action in the script function doScript(), the execution completes with the duplicated object and the original object selected at the same time.

   Although it is logical to perform all processing in scripts, there are situations where it is unavoidable in the process.
   In addition, this is clearly an abnormal situation.
   We would like to see an improvement.

   Translated with www.DeepL.com/Translator (free version)

   〈にほんご / Japanese〉
   スクリプトでアクションを実行後、選択範囲が異常

   識者によれば、バージョン25.4以降で発生している。25.2.xでは正常だったとのこと。
   オブジェクトを複製するアクションを作成して、スクリプトの関数 doScript()でそのアクションを指定して実行すると、複製されたオブジェクトと同時にオリジナルのオブジェクトも同時に選択された状態で実行完了する。

   すべての処理をスクリプトで行うのは道理だが、工程上やむを得ない状況もある。
   まして明らかに異常な状態である。
   改善を望みます。

   According to the person in the know, this has been occurring since version 25.4; it was normal in 25.2.x.
   When an action to duplicate an object is created and executed by specifying the action in the script function doScript(), the execution completes with the duplicated object and the original object selected at the same time.

   Although it is logical to perform all processing in scripts, there are situations where it is unavoidable in the process.
   In addition, this is clearly an abnormal situation.
   We would like to see an improvement.

   Translated with www.DeepL.com/Translator (free version)

   〈にほんご / Japanese〉
   スクリプトでアクションを実行後、選択範囲が異常

   識者によれば、バージョン25.4以降で発生している。25.2.xでは正常だったとのこと。… more

   10 votes

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   0 comments  ·  Actions  ·  Delete…  ·  Admin →
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6. Enter key does not commit a change in a panel / dialog / field

   Transparency panel in Appearance window does not react on Enter in Illustrator 27.0

   After the latest update, this bug is spotted. In Appearance window -> Opacity panel (either stroke or fill) -> enter desired opacity -> hit Enter/CR -> no reaction (expected: apply value and close the Opacity panel). The TAB button however still works (the value applies). Other panels work as they should and react Enter correctly.

   OS: Mac OS 13.

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   20 votes

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   12 comments  ·  User Interface  ·  Delete…  ·  Admin →
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   Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

   I am happy to share that we have fixed this bug in our latest release – 27.0.1 which is available worldwide now.

   Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

   You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

   Thank you for all the feedback. Keep it coming!

   Ankit Goyal

   Illustrator Team

7. Pfadwerkzeug

   Das Pfadwerkzeug funktioniert bei mir nicht,es kann nicht angeklickt werden da es grau ist, es funktioniert nur das Pfadwerkzeug Vertikal jedoch benötige ich das "normale" Pfadwerkzeug. Arbeite am Laptop.

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   1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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8. アートボードの名前変更

   アートボードの名前変更の際、入力状態でショートカットキーによる言語の変更ができない。
   メジャーアップデート以前はできていました。

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   2 comments  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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9. Saving PDFs and PDF compatible AI files are now taking forever to complete. PLEASE FIX.
   2 votes

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   2 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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10. Crash after moving complex artwork outside the artboard

    I'm testing the new release (27.2 on MacOS) before the whole company can safely move to the new environment. I basically can crash the whole software in a few seconds. What I need to do is:

    1) I need to open a big file - I've used files 23.5 MB, 43MB, 64.7 MB, 15.1MB (the files have been created in previous versions of Illustrator ).

    2) Turn on wire view in Illustrator (command + Y)

    3) select with lasso all points that are on the artboard

    4) switch to select tool (V)

    5) Start to move objects outside of the artboard. Within 1 to 10 moves Illustrator crashes.

    I'm going to test the same files on PC with Windows on both Illustrator 27.2 and 25 and I will share my observations with you

    PS I'm not using a Wacom tablet, I'm not using any tablet

    I'm testing the new release (27.2 on MacOS) before the whole company can safely move to the new environment. I basically can crash the whole software in a few seconds. What I need to do is:

    1) I need to open a big file - I've used files 23.5 MB, 43MB, 64.7 MB, 15.1MB (the files have been created in previous versions of Illustrator ).

    2) Turn on wire view in Illustrator (command + Y)

    3) select with lasso all points that are on the artboard

    4) switch to select tool (V)

    5) Start to move objects outside of the… more

    11 votes

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    4 comments  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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11. Bug with the ' touch on AZERTY keyboard on AI 2024

    Hi ! I recently came upon a but while typing text with a French AZERTY keyboard. Indeed touching the ' (apostrophe) symbol instead writes a < or > when entered. I thought at first it was a font problem, but after trying a few different ones wondered if if wasn't a keyboard language problem, but then i tried on AI 2023 and had no problem typing my text correctly.

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    0 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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12. Can't resize anything

    It is such a basic thing, but it's not allowing me to redimension anything, texts, images, whatever; i cant redimension it with the selection tool or anything like i normally used to

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    1 comment  ·  Selection  ·  Delete…  ·  Admin →
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13. プロパティパネル等のテキストボックス内のテキストが切れる

    macOS11.6.8・Windows10Pro 21H2
    ver.27.5

    プロパティパネル等のテキストボックスに入力の際、テキストがボックス内に収まらず数値を確認しずらい。環境設定でUIスケールを小さくすると表示はましになるが、一部がテキストボックスのエッジにかかってしまう。UIスケールを大きくするとベースラインが大きくシフトし上部が３割程度隠れてしまう。

    再現手順
    1.ドキュメントを開く
    2.プロパティパネルを開き、ドキュメント上のオブジェクトを選択する。
    3.パネル内のテキストボックスの数値の上部または下部が切れて表示される。

    期待する結果
    各テキストボックス内の数値が切れずに表示される。

    現状
    テキストボックス内の数値が切れて表示される。

    これは、以前からの不具合でUIの設計が元々欧文フォントで行われ、ローカライズの際に日本語フォントに置き換えた際に日本語フォントに最適化されない事が原因ではないかと考えます。以下のコミュニティーページに参考になる情報があります。

    https://community.adobe.com/t5/illustratorフォーラム-discussions/変形パネル-長方形のプロパティ数値の一部が見えない/m-p/13863999?profile.language=ja#M32431

    ※添付の画像はUIスケールを大きくした場合のものです。

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14. AI refuse mes prompts ?

    Lorsque je tape le prompt "Logo noir et blanc boucherie-charcuterie" ou "Logo noir et blanc boucherie". Il me refuse l'action sous pretexte que j'enfreins les consignes ???

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    1 comment  ·  Tools  ·  Delete…  ·  Admin →
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15. Bug: Adobe Acrobat PDF fields are no longer retained in Illustrator file

    Adobe Acrobat PDF fields in a Illustrator PDF file should be retained upon save. Up to version 27.5, Illustrator did respect and retain PDF text fields, I started noticing the issue in Illustrator 27.6.1 and 27.7

    1. OS: macOS Ventura 13.4

    2. Affected AI versions: 27.6.1 and 27.7

    3. Steps to reproduce problem: Open an existing illustrator PDF file that has Acrobat PDF text fields embedded, make any change and then save the file. After re-opening the file, the Acrobat PDF text fields are no longer present.

    4. Expected results: Acrobat PDF text fields in a Illustrator file should be retained upon save. Up to version 27.5, Illustrator did respect and retain PDF text fields, I started noticing the issue in Illustrator 27.6.1 and 27.7

    5. See video attached for reference

    Adobe Acrobat PDF fields in a Illustrator PDF file should be retained upon save. Up to version 27.5, Illustrator did respect and retain PDF text fields, I started noticing the issue in Illustrator 27.6.1 and 27.7

    1. OS: macOS Ventura 13.4

    2. Affected AI versions: 27.6.1 and 27.7

    3. Steps to reproduce problem: Open an existing illustrator PDF file that has Acrobat PDF text fields embedded, make any change and then save the file. After re-opening the file, the Acrobat PDF text fields are no longer present.

    4. Expected results: Acrobat PDF text fields in a Illustrator file should be retained upon save. Up… more

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16. Smart Guides not working most of the time

    The Smart guides are not working correctly anymore. When trying to move or add an anchor point there are no smart guides to help align it. If I want use the object tool there are no guides while hovering unless a random object in my canvas is selected, then all of a suddeny smart guides work again. Once an object is created then it always has smart guides available when moving but not when trying to create it aka hovering with the object tool.

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    1 comment  ·  Snapping  ·  Delete…  ·  Admin →
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17. Classic 3D transformations not working

    Classic 3D Transforms are working but acting weird. I created a square and tried to do a classic 3D Isometric Top Transform and it kind of worked, but it was as though it was missing a big triangle out of the front corner. I expanded the object thinking that perhaps it was a display issue and even the expanded version has the missing piece.

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    1 comment  ·  Effects, Appearance, Graphic Styles  ·  Delete…  ·  Admin →
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18. 右クリック時のコンテクストメニューがズレる（クリック点を起点とぜず、離れた位置に表示される）

    Mac M2Pro(Mac14,12) , Ventura v13.4.1, Ai2023(27.6.1), 4Kモニタ(27inc,3200x1800表示)

    新規でAi2023(27.6.1)をインストールしたのち表題の現象が起きる。その他のバージョンのAIはインストールしていない。
    環境設定をリセットすると直るが、改めて環境を設定してしまうと同じ現象がおきる。環境設定内の何かしらの項目が悪さしてそうですが一つ一つは検証していません。
    27.7のアップデートが来ていましたのでアップデートしましたが変わらず。

    追加：Ai2023をアンインストールしてAi2022バージョンも試しに入れてみましたが、同じくなにかしら環境設定をしてしまうと設定クリアするまではズレたままです。

    OSシステムのディスプレイ設定で2560x1440に変更してみたりなど試しましたが改善しませんでした。

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    1 vote

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    4 comments  ·  User Interface  ·  Delete…  ·  Admin →
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19. Wacom Driver Error

    There is a Wacom Driver error every time we open Illustrator, but there has never been a Wacom device on this new PC, and it is not enabled in Devices, It happens every time it is loaded. Support have removed and re-installed but the error persists.

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    2 votes

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    1 comment  ·  Launch  ·  Delete…  ·  Admin →
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20. Illustrator 2023 crashes when clicking the scroll bar in the font selection dialog

    Ever since I installed Illustrator 2023 the entire program will hang when using the mouse, trackpad or wacom pen to select the scroll bar in the font selection drop down menu

    Fonts can still be chosen using the cursor keys to navigate up and down. Previous versions of Illustrator are still working as expected so I haven't been able to track down a corrupt font.

    I have tried a uninstall/reinstall and resetting of preferences. Nothing seems to work.

    This is on an M1 Mac (but also has replicated on an Intel Macbook Pro both on MacOS Monterey.

    1 vote

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    6 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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