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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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8174 results found

  1. Pasted symbol into new doc and that new symbol layer appearance overrode everything

    Very unexpected /confusing issue with Illustrator today.

    I cut and pasted a symbol from one document into a new doc. I tried to apply a new color to the symbol and it wouldn't work.

    The appearance panel showed the objects as black, the objects on the pasteboard were brown, and when I selected them, the fill color in the toolbar showed yellow.

    I broke the link to the symbol and tried to apply that yellow color to the compound path—it wouldn't work.

    I released the compound path and tried to apply yellow to the individual objects—it still wouldn't work.

    Rebooted…

    1 vote

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  2. Strokes inside symbols don't show correctly when exported as a png

    Here's a problem that I've noticed a number of times. It seems to happen intermittently and the really annoying thing is that it doesn't show up in Illustrator, only in exported png images.

    Strokes within symbols don't always display correctly when they are exported as a png. It seems to happen when the symbol is rotated or scaled. It doesn't always happen. I can't work out what specifically makes this happen or not happen. It's only a problem on static symbols rather than dynamic symbols. Static symbols are generally better suited to my workflow.

    A short video to show the…

    2 votes

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    2 comments  ·  Strokes  ·  Admin →
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  3. Only Object Outlines visible

    I was creating a figure for research and suddenly, only the outlines were visible. I am not sure if this is a rendering issue or if I am in a different viewing mode. Help is appreciated.

    2 votes

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  4. Ça crash tout le temps !!! Réglez ça par pitié 🙏

    L’interface se bloque je ne peux plus bouger mes éléments, zoomer etc… je dois fermer et réouvrir l’application c’est fatiguant …
    Svp améliorez les bugs d’interfaces c’est inutilisable 🙏

    2 votes

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  5. Can't save as SVG

    Illustrator 30.1 no longer seems to be able to save as SVG, regardless of the options selected, including settings from previous versions.

    2 votes

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  6. 2 votes

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    Need More Info  ·  1 comment  ·  Tools  ·  Admin →
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  7. DXF export produces silently incorrect geometry for fabrication workflows

    I initially submitted this as a feature request.
    After further discussion and testing, I’ve come to the conclusion that this is better classified as a bug: the export completes successfully, but silently produces geometrically incorrect data for precision workflows.

    Illustrator offers DXF export as a supported output format. However, when exporting geometry that is visually exact (e.g. circles, constant-radius constructions, rounded slots), the resulting DXF contains only Bézier-approximated splines or segmented polylines, without warning.

    This results in silent degradation of geometric accuracy:
    • Visually exact geometry in Illustrator
    • Numerically incorrect geometry in DXF
    • Errors only become apparent downstream…

    2 votes

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  8. The gradient is not displayed correctly when moving the shape in any blending mode (e.g. Screen)

    When I move an object with a gradient in a blend mode, the gradient seems to stay in place while I move it, and only applies after I release the cursor. As you can see from the screenshots, I am not moving the gradient, but rather moving the object itself.

    This is very annoying; I've never had this happen before. I'm very disappointed that I updated to the new version.

    Is there any solution?

    Illustrator 30.1 / 30.0

    3 votes

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    2 comments  ·  Gradients  ·  Admin →
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  9. freedom gradient works only on half of the object if it has a clipping mask

    When applying a Freeform Gradient to an object that uses a clipping mask, the gradient is rendered only on part of the visible area instead of the entire clipped object. The remaining portion of the object appears unaffected by the gradient, as if the gradient calculation were limited to only a section of the underlying geometry.

    2 votes

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    Need More Info  ·  1 comment  ·  Gradients  ·  Admin →
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  10. Linked transparency ignored in document color mode CMYK

    I've noticed that, at least as of Illustrator version 30.1, transparency in linked files is ignored while the document color mode is CMYK and the View Preview mode is GPU. It does not seem to matter if the original is in CMYK mode or not.

    To reproduce the issue, create two Illustrator documents. In the first, draw a few objects on the artboard, setting the transparency for a few of them to anything noticeably different, and save it as Test1.ai. On the second document, set the document color mode to RGB, set the View Preview mode to GPU, and place…

    1 vote

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  11. Objects on Path tool caushes instant crash

    Using a mac mini and v. 30.1 of Illustrator. every single time I use the Objects on Path tool illustrator crashes instantly. It wasn't doing this a couple of days ago. I thought it was because of a new script I downloaded but even after removing it I still have the same issue.

    2 votes

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    Need More Info  ·  1 comment  ·  Tools  ·  Admin →
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  12. Shape changes color every time I reopen the file after saving

    As the title says, every time I start working on the saved file, a particular 1 type of shape across all artboards changes color to yellow or black from white when I reopen the saved file. Still can't understand why yellow or black, I never put yellow on that shape.

    2 votes

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  13. 2 votes

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  14. Unable to open old ai or pdf files

    Mac OS Tahoe, Ai version 30.1. <-- just updated 12/22/25
    I cannot open complete, editable Ai or PDF files created in older previous Ai versions. A message appears that Illustrator could only partially read the file. If I continue it creates a file that cannot be edited. Opening and editing files is CRITICAL to our print shop business.

    3 votes

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  15. Tabs window not available in 30.1

    Mac OS Tahoe, AI desktop version 30.1 <-- updated yesterday 12/22/25
    Creating new area text (paragraph text) which requires tab structure, first thing, the shift+command shortcut no longer works. So I can't indicate in a screen grab what doesn't show up. It is also greyed-out within the Top Window Menu>Type>Tabs

    2 votes

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  16. リンク画像の拡縮率の表示がバージョンにより違う

    1.macOS14.8.1 Illustrator2024(28.7.10)  Illustrator2026(30.1) 
    2.背景が透明・レイヤー状態のpsd画像またはtif画像をイラストレーター2024と2026に配置をしました。画像の埋め込みはしていません。
    3.イラストレーター2024と2026の結果が同じになると思っていました。イラストレーター2024の拡縮率%が正しいと思っています。
    4.リンクパネルのリンク情報領域の拡大・縮小の数値がイラストレーター2024と2026で結果が異なります。2024は100%。2026は20.571%になります。

    2 votes

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  17. Info boxes don’t go away when you stop hovering over the toolbar

    When you hover over the toolbar, the info boxes appear and do not go away when you take your cursor off of the tool. It covers my view too much!

    1 vote

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  18. GPU Performance causes lag on RTX 4000 Ada – CPU rendering is smoother

    Illustrator version: 2026 (30.1)
    OS: Windows 11
    GPU: NVIDIA RTX 4000 Ada
    Driver: NVIDIA Studio 591.59

    Description:
    When GPU Performance is enabled, Illustrator becomes less responsive (lag during zoom, pan and object manipulation).
    Disabling GPU Performance makes Illustrator significantly smoother and more responsive.

    This happens even on empty or simple documents.
    The issue is reproducible and does not depend on file complexity.

    Expected behavior:
    GPU acceleration should improve performance, not reduce it.

    2 votes

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  19. Rasterize creates a thin horizontal bright stripe / line

    I tried to rasterize my clipped mask short design (images & vector within), but the result raster was damaged white line on it.
    after I tried other anti-aliasing option to none, it seems done fine and without damage. So I think it's from the anti-aliasing option which caused it.
    Windows 11, Illustrator 30.1

    2 votes

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  20. Can’t open a file saved in the cloud from another computer

    Hello, I created a file on one Windows computer and saved it to the cloud. However, it does not open on another computer. What should I do? Can you enable me to restore it or download it from the cloud?

    2 votes

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