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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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7538 results found

  1. 文字パネルで合成フォントを選択すると、テキストの操作ができなくなる

    文字パネルで合成フォントを選択する操作を行うと、
    ・テキスト自体が表示されなくなる
    ・表示されていても他のフォントに変更できなくなる
    ・文字化けのような状態になることもある
    ・このバグが発生しているテキストオブジェクトをコピーすると「オブジェクトをコピーできません。メモリが足りません。ID:-108」というエラーが発生する
    ・まれにバグが発生しないこともあり、再現性や規則性は不明
    などの不具合が発生します。

    いずれにせよ、この不具合が起きるとテキストツールでの操作やドキュメントの保存が一切できなくなってしまいます。
    合成フォントではない通常のフォントを使用していても、まれに「同じ名前の合成フォント「○○」が既に存在します。」というエラーが発生し、その後Illustratorはフリーズします。

    Illustrator 28.5, 28.4.1, 27.9.4でこのバグを確認しています。
    OSバージョンはWindows 11 Pro 10.0.22631 ビルド 22631です。

    ・環境設定の削除やアプリケーションの再インストール
    ・グラフィックドライバの更新
    ・PCの再起動
    ・SFCやDISMなどのOS修復
    ・FNTCACHE.DATの削除
    などの操作も行いましたが解決しませんでした。

    不具合の様子をキャプチャしたものを添付しております。
    解決策をご存じの方はいらっしゃいますでしょうか。よろしくお願いいたします。
    (Adobe Communityの方にも同じ内容で報告しました。)

    1 vote

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    1 comment  ·  Type, Fonts, Text  ·  Admin →
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  2. Confusing repeated profile mismatch warning

    When drag and drop is used to place an image into an Illustrator document that has a color profile that is different than the image, Illustrator will link the image and will not warn for the profile difference, even if the profile mismatch warning is checked in the Color Settings.
    Using the Place command it will give you a warning about the Profile mismatch.
    When the document is saved and opened, Illustrator will start to warn for an Embedded Profile Mismatch and say that the document has an embedded profile that does not match the current RGB Working Space.
    This…

    2 votes

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  3. Objects from CC library placed in document, then embedded, do not respond logically to alignment commands.

    I've encountered this on three different apple machines over 2 years. Currently:
    1. macOS Monterey 12.7.5
    2. Illustrator 28.5
    3. Create graphic (ex. a logo) and add it to a CC Library. Place the Object in a new document. Embed it. Use direct select tool to select bounding box and delete it (so logo can be selected to change fill color, for example). Try to align object to either key object or artboard. It's likely the logo will move errantly left or right.
    4. I expect align to work as with a normal (non library) object.
    5. Video attached.

    8 votes

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  4. Menu selection of window stuck after clicking on "Font" without selecting further option

    After selecting the menu item "window" → "Font" (without the sub-menu) the menu freezes. No further access to the program possible. After ending the program (OS - option, not program option) the window with the document disappeared (without asking for saving), the menu remained on screen (see screenshot). Only forced ending worked.
    Illustrator 28.5
    Mac OS Sonoma 14.5
    MacBook Pro, M1 Pro, 16 GB memory

    3 votes

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  5. 选定的形状,用鼠标缩放时不停的跳动

    如视频所示,选定的形状,用鼠标缩放时不停的跳动,“z”缩放没有这个现象。

    1 vote

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    2 comments  ·  Other...  ·  Admin →
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  6. Stroked Clipping Masks get unclipped on file reopening

    Using a clipping mask on photos works, but when I save the file, close it and reopen it, the photos are no longer clipped, but they're grouped with the mask/path instead. I then have to ungroup and reclip them every time I open it. It's happened several times. I should also note that I'm using a stroke color on the path/masks. There's one photo that isn't following the same behavior and it's working properly, but there's no discernible difference between it and the rest of the photos I'm using, whether it be size, mode or whatever.

    1 vote

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  7. 스포이드로 다른 쉐입을 찍으면 흰색깔로 바뀝니다.

    원래 스포이드로 다른 쉐입을 찍으면 그 쉐입이 가지고 있는 속성(색깔, 획 등)이 모두 복사되어 들어와야 되는데 적용이 안됩니다.
    무조건 흰색으로 바뀝니다.

    버전: 2021 (최신 버전도 똑같음. )

    운영체제:

    12th Gen Intel(R) Core(TM) i7-12700F 2.10 GHz
    32.0GB(31.8GB 사용 가능)
    64비트 운영 체제, x64 기반 프로세서
    Windows 11 Home

    1 vote

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    1 comment  ·  Actions  ·  Admin →
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  8. Recolor Artwork tool broken

    Mac Sonoma 14.2.1, Illustrator desktop 28.5 Recolor Artwork,
    1) I click on the arrow between current color and new color to prevent the tool from changing the current color but the tool is changing the color anyway and including it in the mix when rotating colors around from a color group.
    2) Two colors are in a current color row and I used to be able to drag one of them out to an empty row, but now when I attempt to drag just one of the two, they both move.
    I have tried closing the program and restarting program,…

    1 vote

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  9. Exclusive to Mac Version: Lines Appear in PDF/x-4 Files, Not Present in Windows Version

    When placing a compatible PSD file (*1) into an AI document and exporting it as PDF/x-4, there has long been a bug where black lines appear on the edges of transparent areas. This issue has been fixed in the Windows version, but it remains unresolved in the Mac version, even in version 2024.

    The issue does not occur in the Windows version, even with the same version of Illustrator. It only happens on the Mac version.
    It occurs whether the PSD is linked or embedded.
    Even if an AI file is created on Windows and has no problems in the…

    55 votes

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  10. Canvas is flickering after waking the computer up

    Flickering around the artboard when the type tool is selected. The system had been in sleep mode for about an hour. When I returned, dragging my mouse over the window, the area surrounding the artboard flickered. Every mouse movement made the background flicker. It did not happen if the window was not the foremost window active.

    1 vote

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  11. Activated fonts in Creative Cloud do not show in Illustrator

    The ...
    https://fonts.adobe.com/fonts/mrs-eaves#fonts-section
    ... will not show as activated in Adobe Illustrator. It is activated in Creative Cloud but is shown as a missing font.

    1 vote

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  12. Pattern shifts when opening a SVG file

    When I try to open an SVG file with patterns, they seem to randomly shift. It might be an issue with the origin point, but I'm not sure. When I open the SVG file in Inkscape or an internet browser, everything appears fine. However, in Illustrator, the patterns always shift regardless of the settings and preferences.

    1 vote

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  13. Illustrator crashes when saving big files

    Please have Illustrator stop crashing when opening big files and when you hit COMMAND + S to save... SAVE THE FREAKING DOCUMENT

    1 vote

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  14. Renamed asset does not change link name in the cloud link

    I dragged objects into the Library window to create a graphic asset in Illustrator and it's given a default name of "Artwork 1". I then renamed the file to "rename-test" and then dragged it into both an InDesign file and a blank illustrator file, and I noticed that the listed name says "rename-test" in the Libraries window in both apps, but the actual link name is still listed as "Artwork 1.ai". Why doesn't it show up as "rename-test.ai" in the Link window?

    Screenshot 1 from Ai:
    showing default name in Library window as "Artwork 1.ai"

    Screenshot 2 from Ai:
    showing…

    3 votes

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  15. When i save a document as a PDF the first page is empty

    When i save the file as a PDF the first page is empty, the rest of the document is ok but the first page is blanc

    0 votes

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  16. Mouse button abnormally released/pressed

    OS: MacOS Sonoma 14.2.1
    GPU: Intel Iris Plus Graphics 655 1536MB
    Ai version: Adobe Illustrator 2024 28.4.1

    Hi,
    we are developers of an app with hotkey customizer running in background.
    The app works fine most of the time,
    while confronting some difficulties on interacting with Ai.

    The basic idea of the app is registrating key event observer to the system,
    then either intercepting the customized hotkey or leaving others to system for further transmission.

    However, after we register the listener,
    Ai seems sometimes skip the mouse-releasing event of a click,
    and then hanged in a "dragging" state until another click.…

    1 vote

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    0 comments  ·  Other...  ·  Admin →
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  17. 1 vote

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  18. Exporting a batch of artboards as SVG results in wrong files

    I'm exporting multiple artboards as SVG using ⌘⌥E command and while artboard names are correct and the window previews are also fine I realized the exported files are wrong. The names are right but the content is not matching with the corresponding artboard. I'm on Illustrator 28.5 and the file has 28 artboards

    1 vote

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  19. GPUプレビューモードで高解像度2階調の埋め込み画像の表示がおかしくなる。

    macOS13.6.6〜13.6.7
    Illustrator ver.28.5

    再現手順
    1.1200ppi程度のモノクロ2階長画像を用意する。
    2.IllustratorにてGPUプレビューの状態で1.の画像を配置
    3.配置した画像を埋め込むと表示が反転する。

    期待する結果
    埋込前と埋込後で表示がかわらない。

    実際の結果
    埋め込んだビットマップの表示が反転される。

    現状の回避方法
    埋込んだビットマップ画像が存在するドキュメントではCPUプレビューかオーバープリントプレビューで表示を行う。

    これはGPU表示における不具合です。PDF保存などを行うと正常に保存されますが、GPUプレビューが使えない状態というのは作業性が悪くストレスがたまります。

    9 votes

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  20. Image resolution differs depending on image orientation

    When placing an image in Illustrator, the image format is HEIC, and in portrait mode or landscape: The landscape picture shows the amount of ppi as 1 logical number. The portrait mode picture shows 2 numbers for ppi, and they are totally different.

    1 vote

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