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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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  1. "on your computer" button does not work in the "save" dialog when "creative cloud" is selected as the default location to save files

    I just updated to 26.3.1. Made a new file, sketched in it, and hit 'save".

    I was presented with the Creative Cloud dialogue. I am not a fan of keeping stuff in the cloud so I hit the "on my computer" button; nothing happened. I swore, aborted the dialogue, and tried again to the same result.

    A little further experimentation suggests that it works sometimes if I click on the button again. Weird.

    OSX 11.6.4, Big Sur.

    1 vote

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    0 comments  ·  File Save, Import and Export  ·  Flag idea as inappropriate…  ·  Admin →

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  2. Illustrator 26.3.1 loses Libraries after computer wakes from sleep

    Using Illustrator 26.3.1 , if you have your illustrator open and set your computer to sleep, the next time you wake it up and try resuming your work, libraries will be blank and say "Install Creative Cloud Library". If you restart Illustrator, it works fine until the next time you sleep your computer. Version 26.2.1 does not have this problem.

    2 votes

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    2 comments  ·  Cloud, Libraries  ·  Flag idea as inappropriate…  ·  Admin →

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  3. Cursor selections made within ui panels parameter fields do not respect dark mode on macos

    macOS 10.15.7
    Illustrator 26.3.1

    Selecting text or number values within ui panels in either light or dark mode, let alone any mode, should not rely on the os or allow the os to dictate textfield colors while that textfield has focus (e.g., text selection highlight color, text color, textfield background color). Instead always use just one neutral color for each regardless of the os display mode state.

    Screenshots show the selected text value (1575 px) within the Transform Panel > TextField [X pos] rendering correctly in macOS light mode and INcorrectly in dark mode.

    1 vote

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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

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  4. Apparition de ligne blanche lors du déplacement

    Système exploitation windows 11
    Je déplace mes plans de travail ou j'en copie un avec la touche alt.
    Plusieurs plans de travail en même temps.
    Résultats attendu l'écran ne fait pas apparaitre des lignes blanches.

    1 vote

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    1 comment  ·  Rendering Issues (GPU, CPU)  ·  Flag idea as inappropriate…  ·  Admin →

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  5. two points disappeared from all my files in Hebrew

    After Ai update two points= : disappeared from all my files in Hebrew and left a blank space, what to do?

    0 votes

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    1 comment  ·  Type, Fonts, Text  ·  Flag idea as inappropriate…  ·  Admin →

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  6. textRange.words counts words wrong in a wrong way

    If you try to calculate a number of words and store them for later using textRange.words and a punctuation marks placed one space after the word, as demonstrated in the video, Ai cuts words in wrong places, resulting words being trimmed.

    This breaks all scripts that rely on this method.

    You have to rename 'words-bug.txt' into 'words-bug.js' and 'words-bug.pdf' to 'words-bug.ai' to test it, since UV does not allow to upload these type formats.

    5 votes

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    0 comments  ·  SDK and Scripting  ·  Flag idea as inappropriate…  ·  Admin →

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  7. 細線に対する線幅プロファイルが正常に適用されない

    macOS10.15.7/ver.26.3.1

    再現手順
    1. 10mm程度の線分を描画する。
    2. 線幅を0.41mmに設定し、線幅プロファイルをアーチ状(デフォルトプリセットの6番目)のものを適用する。
    3. 歪んだ状態で適用される。パスのアウトラインを行うと歪んだ状態でアウトライン化される。

    期待する結果
    ver.25の様に適用した線幅プロファイルが正常に適用される。

    実際の結果
    細線では線幅プロファイルが正常に適用されない。
    また、過去のバージョンで作成されたデータではデータを開いただけでは正常な表示となりますが、編集作業の影響で形状が歪みます。これは付近のオブジェクト操作の影響によって生じる場合もあり危険です。線幅と長さの比率に相関関係がありそうですが現象の特定には至っておりません。

    以下のコミュニティページもご参照ください。

    https://community.adobe.com/t5/illustratorフォーラム-discussions/線幅ツールで調整した十分な長さの線に対して-線幅を細くすると正しく表示されない/td-p/12956489

    21 votes

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    2 comments  ·  Strokes  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi All,


    Thanks for reporting this issue . We are unable to reproduce the issue at our end and would require help from your side to debug this issue and do an in-depth investigation around the same.


    Please share the following details :

    • Machine\OS details
    • Files with which the issue is reproducible
    • A small recording of  the issue


    Warm regards,

    Illustrator Team

  8. Reapeat Grid messes up variable width strokes

    When the artwork contains asymmetrical variable width strokes, those are converted to symmetrical variable width strokes when a Repeat grid is applied with mirroring.

    3 votes

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    0 comments  ·  Repeats  ·  Flag idea as inappropriate…  ·  Admin →

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  9. Tutorials in Czech have disappeared

    After installation WIN11 - practical lessons in Czech have disappeared, the program cuts.

    1 vote

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    0 comments  ·  Learning and Help  ·  Flag idea as inappropriate…  ·  Admin →

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  10. Upgrade 25.4.6 Not export dxf

    Upgrade 25.4.6 Not export dxf
    MacoS 10.14.6

    30 votes

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    10 comments  ·  File Save, Import and Export  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi Everyone, 


    In version 25.4.6, we updated the library that reads dxf files from its 2022 version to 2023 version to fix a vulnerability issue. 2023 version is only supported for MacOS 10.15 or later.  So we have following options to fix for this issue :

    1. Either upgrade to MacOS 10.15 or later

    2. Downgrade to Illustrator version 25.4.5 version or earlier.


    Thanks,


    Varun

  11. broken: Save Variable Library

    since Ai 26.3.1

    saving variable library from the variables panels result in this error:
    'The filter cannot complete because of an unknown error.'

    Also a related issue is that scripts using 'exportVariables' function will fail

    1 vote

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    1 comment  ·  File Save, Import and Export  ·  Flag idea as inappropriate…  ·  Admin →

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  12. dxfデータ・dwgデータを読み込むと形が崩れる

    Auto CAD LT2023で作成したdxfデータ・dwgデータをillustrator2022(バージョン26.3.1)で開くと形が崩れてしまいます。

    添付画像のように,一部のスプライン端点(恐らく閉じている部分)がillustratorで読み込むとアートボード左下部分に集まってしまい,大きく形が崩れます。

    1 vote

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  13. Transparent items appearing as opaque

    Shape ontop is 10% opacity but appearing as 100%, but off the artboard is back to 10%

    1 vote

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    4 comments  ·  Rendering Issues (GPU, CPU)  ·  Flag idea as inappropriate…  ·  Admin →

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  14. 복사

    창을 처음 실행했을시에는 Ctrl + C , Ctrl + V, Ctrl +Shift + V 단축키가 잘 작동하다가 작업을 하다보면 Ctrl + C , Ctrl + V, Ctrl +Shift + V 단축키가 작동이 하질 않음. 하지만 다른 단축키들은 작동이 잘됨.

    1 vote

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  15. フォント「Bodoni 72 Bold」の小文字pについて

    フォント「Bodoni 72 Bold」で小文字pを打つとマルの下辺りに突起物ができる。上にも小さく。パスは正常なのでバグかと。
    バージョンは26.3.1

    1 vote

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  16. Adobe Illustrator: can't save the illustration, ID: -54.

    Same issue with some members here but I couldn't find solution. Can't save existing illustration file (in .pdf), have to "save as" new file. Really hope to get helps in detail showing how to fix this.

    1. Windows 10 Home - version 21H2, installed on this new computer on Apr. 8th 2022.
    2. Ai version 26.3.1 (latest version on Adobe Creative Cloud).
    3. The step: Saving an existing file (in .pdf). have to save as new file after even 01 modification in the file.
    4. Expected everything back to normal, can open file, make change(s) and just save it.
    5. File & video uploaded.
    1 vote

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  17. White lines added around exported JPGs

    When I'm exporting images from Illustrator using 'Export Assets', often white lines or lighter lines are added on random edges of the images.

    Screenshot shows image in Illustrator and exported image showing lighter row of pixels on image edge.

    1 vote

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  18. SVG opening don't work anymore correctly

    I am not able anymore to see correctly SVG that are created from Flourish web application since 10 days. I attach a SVG that opens with a big "X" in the place of the supposed graphics

    1 vote

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  19. Plugin issues detected

    Some (not all) plugins do not work in Illustrator version 26.3.1. But they work fine in 26.2.1, also they work in all previous versions 26... and 25...
    I tried to fix it, followed the advice "Repair Visual C++ DLL (Windows)", but it did not help https://helpx.adobe.com/illustrator/kb/plugin-missing-issue.html?trackingid=TG8SLGS2&mv=in-product&mv2=ai

    Windows 10 Pro 21H2

    2 votes

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  20. Optical kerning issue in some Japanese fonts

    1. macOS Monterey(version 12.3.1)/Illustrator 26.3.1

    In optical kerning for many Japanese fonts,
    the space between characters is too narrow and some characters overlap.

    [1] AI26-0-3.jpg
    Illustrator 26.0.3
    Examples of character spacing with different weights in some fonts
    font-size:14Q

    [2] AI26-3-1.jpg
    Illustrator 26.3.1
    Examples of character spacing with different weights in some fonts
    font-size:14Q

    [3] AI26-3-1overlap1.jpg
    [4] AI26-3-1
    overlap2.jpg
    [5] AI26-3-1_overlap3.jpg
    Illustrator 26.3.1
    Examples of character spacing in several sizes

    104 votes

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    Illustrator 製品版フィードバックへのご協力ありがとうございます。


    ご報告いただいた問題ですが、現在いただきました情報を元に検証作業に入っております。

    次の情報のアップデートをお待ちください。


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