7687 results found

1. Latest version of illustrator (v29.1) does not export pngs with the same pixel placements as the one before.

   Export from the new version of illustrator places artwork off center: Up and to the left slightly. This causes SO much work in our pipeline, please fix this urgently.

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   2 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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   Need More Info  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   Anders, please share a test file and the exact setting and the method you use to export an image.

2. Ghosting and image retention in UI panels of Illustrator & Photoshop with 5k Monitor

   Since Illustrator 29 and new Photoshop I suffer an annoying ghosting bug on my LG Ultra Fine Monitor with 5k (at an iMac Pro from 2017). It is only related to Adobe products related and does not appear in any other app!

   Even if the panels or windows are not in the foreground, while using e.g. a browser window for some time in front, there appears a ghosting in the tool panels from the window which is in the background of the UI panels, at the moment when switching back to Illustrator.

   This is really annoying.

   Switching Illustrator to any other app (but Photoshop) will instantly remove all ghosting effects in all other apps and programs. Only Adobe panels will suffer this bug.

   Please fix it!

   Since Illustrator 29 and new Photoshop I suffer an annoying ghosting bug on my LG Ultra Fine Monitor with 5k (at an iMac Pro from 2017). It is only related to Adobe products related and does not appear in any other app!

   Even if the panels or windows are not in the foreground, while using e.g. a browser window for some time in front, there appears a ghosting in the tool panels from the window which is in the background of the UI panels, at the moment when switching back to Illustrator.

   This is really annoying.

   Switching Illustrator to any… more

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   0 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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3. Can't add new items to my CC Libraries when working from home

   Here is my issue, I have two Mac computers both running the latest version of the Ventura operating system (13.6.7 at the time of this post), one of them is at the office and the other one is at home for work I do when away from the office.

   I have a teams account with Adobe provided by my employer. I log into CC using the same ID on both machines. On my computer at the office, I can add new items to any of my Adobe Libraries in any of the apps. However, on my home computer I can't add anything new? I can delete items from my libraries and drag and drop from these libraries into my documents but I am unable to drag into the library, add to library using the menus or use the plus signs at the bottom of the pallets as these are greyed out on my home Mac.

   Things I have already tried to fix this myself are: I have cleaned the CC app using the cleaner tool and re-installed it. I have removed the CC library from my system Library folder and it has been re-created by the CC app. I don't know what else I can do to fix this issue, any help will be greatly apprecieated.

   Thanks in advance. 🙂

   Here is my issue, I have two Mac computers both running the latest version of the Ventura operating system (13.6.7 at the time of this post), one of them is at the office and the other one is at home for work I do when away from the office.

   I have a teams account with Adobe provided by my employer. I log into CC using the same ID on both machines. On my computer at the office, I can add new items to any of my Adobe Libraries in any of the apps. However, on my home computer I can't… more

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   0 comments  ·  Cloud, Libraries  ·  Edit…  ·  Delete…  ·  Admin →
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4. 2025 (29.0.1) is giving tons of errors on preview.

   I have a file with some simple multi-gradient appearance stacks that constantly throws two errors every time I load it, and every time I switch outline mode on and off. Also the document is marked as modified the instant I load it.

   Works fine on 2023. Dunno how it works on 2024, I never switched to that one. Constantly complains on 2025.

   This is happening in CPU preview mode, I would check if it's happening in GPU mode as well but I deleted 2025 before thinking about that detail.

   Uservoice isn't letting me upload this file so I've posted it on my own site: http://egypt.urnash.com/media/blogs.dir/1/files/2024/11/IABD-Unknown-Error-Sample.zip - ~7m zip of an Illustrator file.

   The two errors, in order, are:

   "The outline cannot complete because of an unknown error [IABD]"

   followed by

   “An error occurred while processing the appearance of an object”.

   I have a file with some simple multi-gradient appearance stacks that constantly throws two errors every time I load it, and every time I switch outline mode on and off. Also the document is marked as modified the instant I load it.

   Works fine on 2023. Dunno how it works on 2024, I never switched to that one. Constantly complains on 2025.

   This is happening in CPU preview mode, I would check if it's happening in GPU mode as well but I deleted 2025 before thinking about that detail.

   Uservoice isn't letting me upload this file so I've posted it… more

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   4 comments  ·  Effects, Appearance, Graphic Styles  ·  Delete…  ·  Admin →
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5. Slow and Laggy on Latest OS MacOS 15.2 Beta

   While using the app since the OS update (15.2 Beta (24C5089c), selecting any items is very slow and often registered as a move instead of select, pretty unable. Also flagged with Apple in case its there side.

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   4 comments  ·  Performance  ·  Delete…  ·  Admin →
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   AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   It seems like using Magnet app together with Illustrator breaks something. Try to it for now (sadly, it is reported Ignore option does not do it).

6. 縦中横の設定が機能していない

   縦書きの行の中で縦中横の設定を変更しても反映されません。
   （Illustrator Ver.29.1)

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   5 votes

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   Under Review  ·  9 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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7. Banding and fragmentation of color gradients in Illustrator

   In an old Illustrator CS6 vector, the gradients became banded and fragmented when I opened them in the newer Illustrator. I layered the gradients with the screen blending mode. I used to have no problems with this vector file, but the problem appeared in my new Illustrator (29.1). What the problem could be?

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   3 comments  ·  Gradients  ·  Delete…  ·  Admin →
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8. Cannot double-click on a text to switch to the Text tool and activate text editing mode as before

   Since yesterday Illustrator (29.1) has virtually become unusable to me and I have no idea what happened. I didn't install any new apps.

   I cannot double click on a text to switch to the text tool and activate text editing mode as before. What is going on here???

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   1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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9. Hand tool is getting stuck in 29.1, massive performance issues

   Since yesterday Illustrator has virtually become unusable to me and I have no idea what happened. I didn't install any new apps.

   The issue is seems to be focused around using spacebar to pan around my document. It gets stuck on the hand tool and the pan itself is laggy. When using the middle button on my mouse, the pan works perfectly though.

   Left clicking on elements and manipulating them is an unsurmountable task with these issues, effectively making Illustrator unusable to me now...

   I really hope someone else is also experiencing this, but I haven't been able to find any resources.

   I tried everything. Restart my Mac. Reinstall Illustrator. Tried older versions. All the same...

   Since yesterday Illustrator has virtually become unusable to me and I have no idea what happened. I didn't install any new apps.

   The issue is seems to be focused around using spacebar to pan around my document. It gets stuck on the hand tool and the pan itself is laggy. When using the middle button on my mouse, the pan works perfectly though.

   Left clicking on elements and manipulating them is an unsurmountable task with these issues, effectively making Illustrator unusable to me now...

   I really hope someone else is also experiencing this, but I haven't been able to find… more

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   40 comments  ·  Tools  ·  Delete…  ·  Admin →
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   AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   It seems like using Magnet app together with Illustrator breaks something. Try to disable it for now (sadly, it is reported Ignore option does not do it).

10. Undo Release Clipping Mask Does Nothing

    I recently noticed that if I unclip an object, by accident or necessity, that I cannot undo the step either through the menu Undo or Command key Undo.

    I can clip and Command-Z to unclip.
    I can manually unclip and Command-Z to reclip.
    If I clip, I Command-z to unclip and then Command + Option + Z to redo my last action and it will properly clip.

    But if I just manually unclip, and then use the Undo command to reclip it like it was? It doesn't work. Nothing happens and it moves on in the history.

    I am on Mac OS X and running Illustrator 29.1.

    I recently noticed that if I unclip an object, by accident or necessity, that I cannot undo the step either through the menu Undo or Command key Undo.

    I can clip and Command-Z to unclip.
    I can manually unclip and Command-Z to reclip.
    If I clip, I Command-z to unclip and then Command + Option + Z to redo my last action and it will properly clip.

    But if I just manually unclip, and then use the Undo command to reclip it like it was? It doesn't work. Nothing happens and it moves on in the history.

    I am on… more

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    3 comments  ·  Clipping, Intertwine  ·  Delete…  ·  Admin →
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    Started  ·  AdminAkshaya Saxena (Admin, Adobe Illustrator) responded

    We acknowledge the issue and are going to fix this issue in next update.

11. CoRun plugin error

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    1 comment  ·  Launch  ·  Delete…  ·  Admin →
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12. 29.1.0 'Isolate selected group' menu item missing on right click menu when a nested group is selected.

    Illustrator version 29.1.0
    Windows 10.0.19045

    To replicate:

    1. Create group that contains a group
    2. Select group
    3. Right click the group
    4. 'Isolate selected group' menu item missing. In its place is the new 'Ungroup all' item.

    When the above actions are performed to a group without a nested group, the 'Isolate selected group' menu item appears as it should.

    8 votes

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    2 comments  ·  Isolation  ·  Delete…  ·  Admin →
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    Done (In Prerelease)  ·  AdminRama (Mgr, Software Development, Adobe Illustrator) responded

    This issue is fixed in

    Prerelease Build 29.2.0.86 and

    Beta Build 29.3.0.38

13. Sequoia 15.1 (24B83) 29.1 doesn’t export type with stroke applied

    Illustrator doesn't export stroke applied to a text element, it shows without the stroke. It only worked when stroke is outlined. Does anyone knows a way to fix it?

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    1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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14. Contextual Task Bar Preventing Artboard Creation

    Normally when you click on an object you can create an artboard to fit to that graphic. However, when the Contextual Task Bar is open it bugs out and doesn't allow this.

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    1 comment  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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15. Significant Performace Issues after Updating to V29.1

    I'm having significant issues using Illustrator 25 v29.1 and it's very frustrating as I'm using the program for work related activities. Any time I try to alt+drag and artboard to copy it, I get the spinning wheel of death on my Macbook Pro. Even if I try to Command+C and Command+V paste the artboard, I have the same issue. And when I look at how much memory is being used, it's not alot so I don't undertand what is happening. I've reset preferences, restarted the application, restarted the program and still have the same issue. Whereas a file of the same size in Illustrator 2024, I had no issues previously.

    I'm having significant issues using Illustrator 25 v29.1 and it's very frustrating as I'm using the program for work related activities. Any time I try to alt+drag and artboard to copy it, I get the spinning wheel of death on my Macbook Pro. Even if I try to Command+C and Command+V paste the artboard, I have the same issue. And when I look at how much memory is being used, it's not alot so I don't undertand what is happening. I've reset preferences, restarted the application, restarted the program and still have the same issue. Whereas a file of the… more

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    1 comment  ·  Other...  ·  Delete…  ·  Admin →
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16. Mimaki CG 60 SR / Fincut 9 3.2 Fehlermeldung

    Mimaki CG 60 SR / Fincut 9 3.2 Fehlermeldung

    Wo liegt der Fehler?

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    1 comment  ·  Other...  ·  Delete…  ·  Admin →
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17. "Kinsoku" doesn't work

    When Chinese and Western text are mixed, enabling the head and tail avoidance function does not work

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    3 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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18. Illustrator 29.1 Can't Import AI Files From Other Apps

    I posted something about this in the Illustrator user forums earlier today. I've been dealing with a bug present in the Illustrator 29.1 update that was pushed to users this morning. This new version cannot open AI files exported by rival graphics applications if the AI file contains any live text objects. If the artwork is all raw vectors, even with complex fills, it opens fine. Any live text makes it a no-go.

    When attempting to open the AI file containing text objects this message is displayed:
    "Illustrator could partially read this file. We recovered as much of the file as possible, but some content might be missing. Open to view the recovered file."

    When the file is opened there is no content, just an empty placement box.

    Rebooting, resetting Illustrator preferences, doing disk cleanup, etc made no difference. The problem still persists.

    The only solution appears to be installing a previous build of Illustrator and opening the exported AI files there.

    I first encountered the problem on my desktop PC at work (running Win 11 Pro). Then I checked my home setup (an Alienware notebook still running Win 10 Pro). Sure enough, after the patch for Illustrator 29.1 applied it would no longer open AI files made by other applications if the files contained text objects. The latest Beta build is also affected by the same problem.

    This might not seem like an important issue, but it is pretty common to handle art files made by customers or by co-workers who are using other rival design applications (such as CorelDRAW).

    I also tested whether any plugins, such as those from Astute Graphics, could be contributing to the issue. Removing all the plugins and even resetting preferences afterward didn't make any difference.

    I posted something about this in the Illustrator user forums earlier today. I've been dealing with a bug present in the Illustrator 29.1 update that was pushed to users this morning. This new version cannot open AI files exported by rival graphics applications if the AI file contains any live text objects. If the artwork is all raw vectors, even with complex fills, it opens fine. Any live text makes it a no-go.

    When attempting to open the AI file containing text objects this message is displayed:
    "Illustrator could partially read this file. We recovered as much of the file… more

    2 votes

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    4 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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19. AI 29.1 - Missing New Help Bar

    The 29.1 update is supposed to have a new Menu Bar under Window->Help Bar but it's not there.

    Using macOS Sonoma 15.1.1

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    3 comments  ·  User Interface  ·  Delete…  ·  Admin →
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    Done (In Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    Help Bar is available only in the latest Beta (starting with 29.2) and Prerelease builds so far. As soon as the team decides it’s ready to be pushed into main build, you’ll be able to get it. At the moment you can install Beta build from CCD app, or just wait.

20. Illustrator 29.1 for Mac Sonoma 14.6.1 'Save as' command not working

    'Save as' isn't working. Files can only be saved by using the 'Save a Copy' command or 'Save'.

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    0 comments  ·  File Save, Import and Export  ·  Edit…  ·  Delete…  ·  Admin →
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