Skip to content
Translate Ideas and Comments
Choose language:
There was an error during translation

Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

6526 results found

  1. Bug: duplicate color names

    MacOS 12.6.2
    Illustrator 27.1.1
    The issue: one can create multiple swatches with the same name.
    Create a few non-global swatches or use existing ones. Go inside the swatches and edit the names to the same value for all swatches — no error is triggered.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Snapping  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Keyboard shortcuts not working with KLIM keyboard on ASUS laptop

    I have just installed a new (external) on my ASUS laptop and now all of the keyboard shortcuts that require three keys to be held, such as send to back, are not working. They work on the laptop keyboard.

    Shortcuts work in all other programs (such as word and online)

    I have updated all drivers, updated CC and also reinstalled the program. I have checked sticky keys are on and filter keys off. I don't know what else to do - it is severely impacting workflow.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Cut/Copy/Paste not working

    Cut/Copy/Paste are not working properly in the most recent version of Illustrator (Windows version). I'll cut/copy something, and then it'll refuse to paste. This is not an error with my hardware, the clipboard works fine on every other program.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other...  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Clipping Mask Shows Some Bugs

    Hi
    I’m using Illustrator CC (27.1.1) and macOS Monterey 12.3
    When I use a clipping mask, sometimes Illustrator shows hidden parts of images that are inside the clipping mask (that should be hidden). When I scroll through the artboards, bugs change shape. (Generally, images inside the clipping mask are effected by the transparency tool, screen, multiply...)
    Looking at the attached files you can see a clipping mask with some shapes inside.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. トラックパッドでの拡大縮小が出来ない

    トラックパッドの2本指でのピンチで拡大縮小が
    起動後、暫くすると出来なくなる。

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Need More Info  ·  1 comment  ·  Actions  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Drop shadows rendering differently after updating from 25.0 to 25.4.4

    This is causing a lot of headaches in our department. The drop shadow appears to have gotten smaller after updating to 25.4.4, even though the values are the same. This edit is destructive and cannot be resolved by reverting to 25.0 and resaving. Attached is screenshot showing drop shadow changes. (AI file is larger than 50 MB.)

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Arrow keys cancel file saving

    Illustrator v. 26.3.1 on 16 inch, 2021 M1 MBP running MacOS Ventura(13.0.1).
    When I save a file, I typically arrow over to the end of the autofilled filename to remove the end of it and add what I want to add per my file naming system. However, when I press any arrow key on my keyboard, the "save file" dialogue box closes, and I have to initiate the process over again. No other keys cause this issue to occur, only the arrow keys. I do use an external keyboard, but in testing, the arrow keys on the built-in keyboard produce…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. 3D revolve bug

    3D revolve not working correctly,
    feature produces a shrunken and repeated version of the sketch

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Shape expanded automatically bug

    This is a bug I am experiencing. As soon as make a change on a shape it gets expanded automatically and this is not reversible if a pathfinder mode has been used (minus front for example). I am getting a small grey notification saying "shape expanded". I have not found a way to turn this off but it makes Illustrator un-usable for my purposes. I am attaching a screenshot of the notification that appeared as soon as moved one of the rectangle anchor points. Please help me as this is a business show-stopper for me. :(
    Also when using direct…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. A group with no appearance attributes is treated and marked like it has some

    1. Create two objects (e.g. rectangles)
    2. Group them
    3. Open Appearance panel
    4. Add a stroke to your group
    5. Remove the stroke (with the Delete Selected Item button)
    6. Open Layers panel and study the appearance 'ring' marker of the group — Illustrator now believes the group has a custom appearance, while there is none!

    If you click the Contents in the Appearance panel with the group selected, Illustrator will clearly say 'Group: No Appearance' in the top of the panel.

    This 'empty' appearance can be saved as Graphic Style even and applied to another object, giving no actual result, except for the 'solid…

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Linked Files Crop changing when reopening a file

    I linked .ai files placed with a "bounding box" crop from the import options. When this file with the linked file is closed and reopened, the links already placed automatically switch to a "media" crop. This causes the linked file to appear much smaller.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Images, Links  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Certain colors generate #000000 HEX values in Color Picker dialog

    Bug in 2023 (v 27.1.1) Illustrator. Certain colors, when examined with the Color Picker, shows HSB rightness of 0, RGB all 0, and Hex code of #000000. See GIF.

    This is a pretty severe bug with other downstream consequence. Dragging these "broken" colors into swatches, for example, generates pattern swatches instead of process color swatches.

    1. MacOS Ventura 13.0.1 (M1 pro)
    2. 2023 (v 27.1.1)
    3. examining colors by double-clicking the Fill color square
    4. expected: always have valid HSB/RGB/hex returned. Bug: some colors give incorrect values.
    5. See screenshot & video at https://vimeo.com/786775139
    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Illustrator 2023 performance issues in Windows 11

    This performance issue often occurs when I open Illustrator and Photoshop at the same time, making my PC perform extremely slow and lagging. it's enough to make me feel annoyed while working.

    I've tried reinstalling Illustrator and Photoshop, changing the graphics performance for the Illustrator & Photoshop app to "High Performance", updating the latest GPU driver, cleaning temporary files, updating windows to the latest stable 2H22 version. but the result is that the performance issue is still not fixed.

    additional information I use hardware: CPU AMD Ryzen 5 5600X, RAM 32GB DDR4, SSD NVMe M.2 500GB, Nvidia RTX 3060 Ti,…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Performance  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Bug. Opening a file only opens the file window. Workspace missing (all other info windows)

    Double clicking on my file (when illustrator isn't loaded) opens just the file window. All tools and other windows don't open. I have to manually open a workspace or the individual windows I need. Does anyone else get this?

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. CompoundPathItem of grouped CompoundPathItems shows zero pathItems in script.

    AI version: 27.1.1
    OS: MacOS 13.1

    Steps to reproduce:
    1. New Document.
    2. Make some compoundPathItems (eg. create outlines of text).
    3. Group the compoundPathItems.
    4. Select that group
    5. Choose menu: Object > Compound Path > Make
    6. Run this script:
    alert('pathItems.length = ' + app.activeDocument.selection[0].pathItems.length);

    Result: alert says pathItems.length = 0
    Expected result: should say the actual number of pathItems

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Translation error (German) 2

    There is a translation error in the German version of Illustrator 27.1.1 on Mac OS 10.15.7. The English word "Level" was translated to "Tonwertkorrektur" instead of "Textebenen" in the dialogue for bullet points.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. 変形パネルが少し欠ける

    どれだけパネルを広げても角丸の下部分が少し欠けた状態で表示されます

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Vertical Type Tool Not Working Properly

    (See Image for reference)
    When using the vertical type tool, it used to make a word have the letters stacked over each other. (like in column 'B) Now when you click with the Vertical Type Tool to type anything, it appears as image 'A'. I do not think its supposed to look like a word that has just been rotated 90 degrees? (like in column 'C')

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Find/Replace Fonts hangs/spins/beach balls when try to replace with system font

    Find/Replace Fonts hangs/spins/beach balls when trying to replace missing font with system font. This also happens when trying to viewing any of the local system fonts. Can only force quit Illustrator and cannot replace the missing font. If you open the NHS Spring VG 2023 Quarter Page Ad.pdf file in Illustrator and try to substitute the font with the Adobe Font GarageGothic it is not possible. - macOS Monterey Version 12.5.1 Apple M1 chip with Adobe Illustrator 2023 version 27..1.1

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Feedback and Knowledge Base