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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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7674 results found

  1. AI 29.1 - Missing New Help Bar

    The 29.1 update is supposed to have a new Menu Bar under Window->Help Bar but it's not there.

    Using macOS Sonoma 15.1.1

    1 vote

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    Help Bar is available only in the latest Beta (starting with 29.2) and Prerelease builds so far. As soon as the team decides it’s ready to be pushed into main build, you’ll be able to get it. At the moment you can install Beta build from CCD app, or just wait.

  2. Illustrator 29.1 for Mac Sonoma 14.6.1 'Save as' command not working

    'Save as' isn't working. Files can only be saved by using the 'Save a Copy' command or 'Save'.

    1 vote

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  3. Star shape expand not working in 2025 update

    Illustrator 29 (2025 update) on Mac - The live shapes are great, and I was able to create a cog, but I can't expand the shape like in the previous versions, and the corners stay "live." In properties panel, I click on "Expand Shape" but the shape stays editable as if it's still "live" - see screenshots attached.

    1 vote

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    3 comments  ·  Other...  ·  Admin →
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  4. Font changes from the current one to the previously used while typing

    I'm working on a document in which I used Avenir font, but for the most I use Myriad Pro. When I click with the Type tool I see in the character box I'm with the default font (Myriad Pro) and start typing. Then noticed I'm now in Avenir font!
    This bug is brand new with the latest update (29.1), I didn't add any issue of that type before.
    I'm on Windows 11 PC Core i7-13700 32 Go of RAM

    109 votes

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  5. The "color spectrum" in Color panel always shrinking to the minimal size and it is very annoying.

    Every time I open Adobe Illustrator, the "color spectrum" in color panel always shrinking to the minimal size. Could you please make it not change according to the size the user wants. I usually need the "color spectrum" to be full size (maximum size). That would really help us designer a lot. Thanks, Adobe team.

    5 votes

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  6. Images moving within clipping masks on opening

    When re-opening an file some images shift position/ rescales within clipping masks.

    I can correct position, save and reopen and the same issues presents.

    1 vote

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  7. Placed AI files no more respect 'Crop to' setting

    Since 29.1 update AI files are imported with bleed area no matter what setting is set during placement.
    File->place ->[V] Show import options

    1 vote

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  8. 1 vote

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  9. オブジェクトをバウンディングボックスで拡大縮小するときに、斜め拡大と縦横の伸縮拡大が逆になってしまう

    使用環境
    ソフトウェア: Adobe Illustrator 2025
    バージョン: 29.0.1

    特定のファイルを使用している際に、選択ツールを使ったバウンディングボックスでの拡大縮小操作が正しく動作しない現象が発生しています。他のファイルでは正常に操作ができるものの、特定のファイルにおいてのみ、斜めの拡大縮小と縦横の拡大縮小が逆になってしまい、期待通りの変形ができません。

    バグが起こった手順:
    1. 特定のファイルを開く。
    2. 選択ツールを使用してオブジェクトを選択し、バウンディングボックスの角または辺にカーソルを合わせて拡大縮小操作を行う。
    3. 通常であれば、斜めの拡大縮小(角をドラッグ)と縦横の拡大縮小(辺をドラッグ)が正しく行われるはずですが、問題のファイルでは、角をドラッグしても縦横の拡大縮小に、辺をドラッグしても斜めの拡大縮小に変わってしまいます。
    ソフトを終了して、環境設定を初期化して再起動することで、一時的に問題が解消されることがありました。
    しかし、一定期間使用していると再び同じ現象が発生してしまいます。

    1 vote

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    10 comments  ·  Selection  ·  Admin →
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  10. Since MacOs Sequoia upgrade, Illustrator randomly recording / monitoring screen despite disabled in Privacy settings.

    Since MacOs Sequoia upgrade, Illustrator randomly recording / monitoring screen despite disabled in Privacy settings. Sequoia bug, AI bug, or Sequoia revealing this was happening all along. Could just be the color picker, could not. Doesnt happen reliably with color picker use. Only happens in Illustrator and only since the Sequoia upgrade. Something isnt working right between the OS and app.
    If screen monitoring is turned off, Illustrator should not be able to monitor.

    1 vote

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    4 comments  ·  Other...  ·  Admin →
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  11. Using Color Mixer in Control panel for stroke changes the color of the fill instead

    I encountered this problem as seen in the GIF.
    Selecting a stroke or fill from the control bar menu changes the active appearance. When using sliders, it doesn't. i have tested on different Windows 11 machines and different documents. Replicated the issue every time.
    AI 29.0.1

    16 votes

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    The latest Beta now has this fix included as well.

    Please make sure the fix is ready to be pushed in GA build and comment back if you still experience problems with setting a color using Mixer mode from within Control panel.

  12. 「連結」視窗中,選取「多個連結」並按「重新連結」鈕之後,圖片未更新

    此次是要更新.ai檔內所有相同圖片的解析度,
    因此於「連結」視窗,「多選圖片」並按「重新連結」。

    然而,先於photoshop調完解析度後,
    以下兩種方式都 無法反映 更新後的解析度:

    1) photoshop內變更完檔案,ai自動跳出「是否更新連結?」視窗,點確認後、跑圖,圖片還是維持舊連結檔狀態

    2)「連結」視窗中,選取「多個連結」並按「重新連結」鈕之後,跑圖,圖片還是維持舊連結檔狀態

    最後用一個方法可以 正確更新 連結圖檔:

    3) 於「連結」視窗點擊「單獨圖片」,重新連結、跑圖後是正確更新的連結檔解析度;但這等於需要一張一張點擊

    1 vote

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    0 comments  ·  Images, Links  ·  Admin →
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  13. Sometimes Align panel has no Align To options enabled, even with a selection present

    Occasionally I have an object selected, hit a hotkey assigned to an Align command, but nothing happens, even though Ai should automatically enable Align To Artboard with the only object selected.

    I open the Align panel (in these cases it’s usually collapsed) and realize none of three Align To option buttons is pressed! I click Align To Artboard one manually, and then it works, and it doesn’t happen anymore... until the next time it misfires like this.

    Probably it happens at least one per Ai session, I can’t tell yet.

    3 votes

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  14. Your backend has a bug where every single day I get an email from Adobe at 10:28pm asking for verification code

    Hi, i need you to report this bug to your engineering team. Your backend has a bug where every single day I get an email from Adobe at 10:28pm asking for a verification code. Every single day at 10:28pm this happens. For the past two weeks - since I created my account.

    1 vote

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    2 comments  ·  Other...  ·  Admin →
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  15. Cloud documents miss profile when downloaded

    Color profiles are missing when downloading .aic cloud documents from adobe.com/files or using the CC app, ICC profiles are missing. When opening the .aic files from the desktop application, the embedded profiles are still there.

    3 votes

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  16. Command-H stopped working for show/hide edges in 29.0.1.

    Maybe this stopped earlier, I never bothered with any release of 2024.

    I've been using Illustrator since 2000 and this hotkey is ingrained into my fingers. I don't care that MacOS wants to use command-hide to hide programs.

    Fooling around in Illustrator's keyboard settings reveals that if I set this to something else, I can't even reassign it to command-h.

    And annoyingly enough System Settings says that I can't assign custom shortcuts to Illustrator so I can't work around this by assigning nothing to illustrator>hide illustrator. Is this a deliberate choice being made by Adobe, the same way someone decided…

    1 vote

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  17. Switching keyboard layout with Win32 API message hangs Illustrator.

    When I switch the keyboard layout to non-English, using the Win32 API SendMessage/PostMessage WM_INPUTLANGCHANGEREQUEST (0x50), Illustrator crashes.

    6 votes

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  18. Text wraps differently in Illustrator 2025 compared to previous version

    Encountered a very frustrating bug after updating to Illustrator 2025 today and opening an existing file. It turns out that text within type areas wraps slightly differently in this new version, causing overflow errors in several places throughout the document.

    The file I discovered this in was created yesterday in Illustrator 28.5.

    Interestingly, when I hover the affected text area, the blue preview rendering shows the old, expected wrapping. There is no way to get it back in the actual, rendered text, though.

    Zero changes have been made to this file since yesterday—only the Illustrator version has changed. I checked…

    3 votes

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  19. Draw Inside doesn’t work when a clipping group is selected, requires to select its clipping mask specifically

    Draw Inside is great. Draw Inside lets you create a clipping mask in a fraction of the time it takes to create it with Object > Clipping mask > Make. But it's got some annoying issues.

    1. Draw a shape.
    2. Select it and turn on Draw Inside.
    3. Draw some shapes inside it.
    4. Exit Draw Inside, then select the clipping group with the Selection tool.
    5. Draw Inside won't work any more.
    6. Switch to the Direct Selection tool and select the clipping mask — Draw Inside works.

    The other case is Draw Inside won’t work with live compound shapes — http://illustrator.uservoice.com/forums/601447/suggestions/49064681

    It'd be…

    3 votes

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  20. When I deselect object whilst inputting CMYK colour values colour changes

    When I deselect object whilst inputting CMYK colour values, the colour of the object changes, i.e. values suddenly change to other values. Mac OS Ventura 13.7.1 (22H221). Adobe Illusrator 2025 29.0.1

    1 vote

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