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Illustrator (Desktop) Bugs

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When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

What can we fix in Illustrator (desktop)? Vote or report a bug — one problem per entry, please.

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7840 results found

  1. Zoom w/ Command + Space Bar screen grays out

    Hi - when I zoom in close to anything in AI using Command + Space Bar I will get a grayed out background and the object is very pixelized & strange looking - see attached screenshot. This happens about 50% of the time I do this. Can you look into fixing this bug? MacOS Catalina v 10.15.7, AI 25.4.1 Thank you.

    1 vote
    0 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  2. Changing corner radius on a shape changes unrelated anchor point

    MacOS Big Sur 11.6, Illustrator 25.4.1

    (Older versions too, I specifically reinstalled Illustrator with preferences resetted to verify if the bug is still there on the newest version)

    I have been having this issue randomly for a while, when rounding corners on some shapes, certain anchor points get displaced, often ruining symmetry. I have tried turning every kind of snapping off. It doesn't matter if the corner is changed from the panel or from the artboard. Doesn't matter if I have one corner selected on more, Illustrator sometimes decides to change a certain anchor point.

    Before rounding the corners, I…

    17 votes
    2 comments  ·  Tools  ·  Admin →
    How important is this to you?

  3. Typing in tamil Problem.

    when typing in tamil language. box type character appears when I press space bar. When inserting White space also.
    This Problem also present in photoshop.
    Fortunately not in indesign.

    1 vote
    0 comments  ·  Type, Fonts, Text  ·  Admin →
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  4. Export Selection, Assets Panel not saving as before

    Prior to 25.4.1 I would highlight objects, Export Selection, Assets Tab, select the image, give it a filename, specify the export folder location (same every time), scale the image as 1.2x, put a suffix as @1.2, format = PNG 8 and the Export. Previously in Mac OS 10.15.7 (Catalina) the exported file when selected in Finder would show Dimensions, Resolution, and Color Space in the file details preview. This is no longer the case. Also, when I upload the file to Shopify the image doesn't display properly (should show as a thumbnail but now shows full size on the website.…

    1 vote
    1 comment  ·  File Save, Import and Export  ·  Admin →
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  5. Separations preview

    Mac OS 10.15.7 Ai 25.4.1 When an item is selected i get blue bezier points, but when i turn separations preview on it turns light grey and makes it difficult to move also the selection marquee disappears. In some files this happens all the time even with out the separations preview on. Thanks

    1 vote
    1 comment  ·  Actions  ·  Admin →
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  6. resizing a document window in illustrator is glitchy

    Mac OS 10.15.7
    AI 25.3.1

    Resizing an open document window is glitchy and not smooth at all. The artboard and imagery on it jump around as the window is resized. It's visually disrupting to workflow.

    1 vote
    0 comments  ·  User Interface  ·  Admin →
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  7. Pathfinder Divide produces imprecise result on curved elements

    Mac OS 11.6
    Illustrator 25.4.1

    I know this is not a new complaint, but it has not been addressed. When I used the Pathfinder Divide tool to divide an element with curves, the resulting shapes are not precise. This renders the tool useless for many operations where users need those lines to sit exactly on top of one another. See image for example.

    There are many users, including me, who are begging Adobe to stop adding features we would rarely/never use and please, for the love of all that is holy, concentrate on fixing the basic tools we use every…

    2 votes
    2 comments  ·  Pathfinder and Compounds  ·  Admin →
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  8. Artboard Options - Constrain Proportions Bug (Illustrator v25.4.1)

    When I make an additional artboard using Shift + O, I click then drag the new artboard and when you hold Shift it constrains the new board to the same as the board made previously, like a rectangle. Holding Shift should make a square.

    This issue occurs regardless of the Constrain Proportions box being checked or not.

    2 votes
    0 comments  ·  Documents and Artboards  ·  Admin →
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  9. (PARM) Error??

    I keep getting an error pop up, 'Operation cannot complete due to an unknown Error (PARM) Error...This is happening when I'm trying to copy or paste things/ move things about // just in general It seems to happen all of the time. Is there a fix for this issue? it's driving me mad.

    I am running Illustrator version 25.4.1

    And running Mac OS big Sur 11.6

    See attached screenshot.

    3 votes
    1 comment  ·  Other...  ·  Admin →
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  10. Artboard modification gets applied to the wrong artboard

    When trying to modify a selected artboard, Illustrator is applying it to another artboard (previously selected) instead.
    It did it for naming the artboard but also scaling it to the illustration.
    Manually scaling works.

    1 vote
    2 comments  ·  Documents and Artboards  ·  Admin →
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  11. Type jumbles up in text box. Maybe because I installed Hebrew/Arabic capability?

    When I create a type box and either type in it or copy-paste from a text editor (BB Edit, which provides really clean type), the type jumbles up together without word breaks. Sometimes it ends up overwriting type that's already there and sometimes the type ends up occupying a single line, even though it may be many lines of type.

    I've had a number of type problems of various sorts since installing Hebrew/Arabic type capability several months ago.

    1 vote
    1 comment  ·  Type, Fonts, Text  ·  Admin →
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  12. PDFで保存すると、一部のレイヤーのみ黒になる

    PDFで保存すると、グレーのストライプのみ黒になってしまう。

    1 vote
    2 comments  ·  File Save, Import and Export  ·  Admin →
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    Need More Info  ·  PCM Maro responded

    Illustrator 製品版フィードバックへのご協力ありがとうございます。

    最新バージョン「v26.2.1」でも再現確認ができませんでした。

    再現方法やサンプルデータなどのご提供をお願いいたします。

    よろしくお願いいたします。

    Illustrator チーム


  13. Anchor Point w/ Tools Not Working

    I am using the latest verion of Illustrator on my updated Macbook 15.0, and I have to hand in a project BUT the anchor points are suddenly not working for pen, curvature, or anchor point tool. I dont know exactly how to explain it but when I try to add a line to my layer it doesnt set the anchor point where I want it, and doesnt add lines where I want them to be. When I try to move them they are very rigid in where to go, and I cant edit how long/short they are. Has anyone else…

    1 vote
    1 comment  ·  Actions  ·  Admin →
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  14. Inputing data in chart causes crash

    Please fix this god-awful program. Just simply changing the data in the chart tool often causes the program to crash. I have to repair and reboot at least once a week just to fix problems with Illustrator. I don't care about new features ... please, please fix bugs that cause crashes that have existed for decades in the program!

    1 vote
    0 comments  ·  Performance  ·  Admin →
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  15. Just downloaded Illustrator and i have no free trial

    Hi I wanted to try the product, I just downloaded it, but I didn´t get any free trial.

    1 vote
    1 comment  ·  Other...  ·  Admin →
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  16. Some menu items are missing access keys (underline letters when Alt is held)

    On Windows, Alt keys can be used to access all menus via keyboard.
    When you hold Alt, a letter that you can press to access a particular item is underlined.

    Some items though are missing these underlines, specifically:

    Edit > Spelling, My Settings, Edit Colors
    Object > Collect for Export
    Window > Extensions, Find Extensions on Exchange, Workspace, Toolbars... most panels here, including newer ones.

    Some are less needed, some are more important.
    Please don’t miss these. It feels like new items loose these (except for new Select Same Text options — good job!)

    15 votes
    3 comments  ·  User Interface  ·  Admin →
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  17. 「すべてのアートボードを再配置」を間隔がアートボードが隙間なく隣接する形で適用したのちに、アートボードを新規作成すると強制終了する。

    オペレーティングシステム windows 10 Home 19042.1083
    Illustrator 25.4.1

    再現手順：
    1.アートボードを2つ以上作成
    2.アートボードウインドウの「ずべてのアートボードを再配置」にて間隔を裁ち落としが重なる形で、完全に隣接する値で適用する。（裁ち落としが四方3mmであれば、間隔は-6mm)
    3.アートボードウインドウの「新規アートボード」ボタンにてアートボードを作成する。
    4.Illustratorが強制終了する。

    アートボード間に少しでも隙間がある場合は再現せず。当方の環境では同様の手順で例外なく強制終了しました。

    よろしくお願いします。

    1 vote
    2 comments  ·  Documents and Artboards  ·  Admin →
    How important is this to you?
    Under Review  ·  PCM Maro responded

    Illustrator 製品版フィードバックへのご協力ありがとうございます。

    ご報告いただきました問題について検証した結果、以下の条件で Illustrator がフリーズする現象を確認いたしました。

    複数アートボードを再配置する際に、アートボードエリアの間隔を「0mm 以下」に設定し、その後、新規アートボードを追加するとフリーズし応答しなくなる。

    裁ち落としの有無に関係なく、アートボードエリアが重なる設定だと発生します。
    Illustrator ver.25.4.1、ver.24.3 の macOS と Windows の両方で再現いたしました。

    今後、追跡調査を行います。
    開発に進捗がありましたら、こちらでご報告いたします。

    よろしくお願いいたします。
    Illustrator チーム

  18. Illustratorでpsdを書き出しした時の線上のエラーについて

    Illustrator ver22.1 でpsdファイルに書き出しした時に、添付ファイルのように線上のエラーが発生しました。発生したのはその時だけで再現性はありません。このような状況はたまに発生しています。何か原因があれば教えていただけませんか。

    Photoshop書き出しオプション：
    カラーモード（RGB）解像度（300）統合画像
    アンチエイリアス（なし）ICCプロファイル埋め込みなし
    OS：Windows7　Illustrator ver22.1(x64)

    1 vote
    5 comments  ·  File Save, Import and Export  ·  Admin →
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    Completed (Comments Open)  ·  PCM Maro responded

    お返事ありがとうございます。

    それでは、一旦、こちらのレポートは対応完了とさせていただきます。
    コメントはオープンのままにしておきますので、もし問題が発生した際には、コメントにてご報告ください。

    今後ともよろしくお願いいたします。

    Illustrator チーム

  19. Align to artboard when starting up

    When you first start illustrator up in the newest version 25.4.1 the align to artboard tool will switch to align to selection if multiple objects are selected. If you select align to selection and then align to artbaord the issue will not happen and only happens when the program is first launched. Once you have gone to selection and then back to artbaord the issue will not happen again.

    2 votes
    1 comment  ·  Align, Distribute  ·  Admin →
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  20. Right click pop-up context menu box stuck in the bottom left corner of the screen

    This issue started when I upgraded to Mac OS Monterey. Unfortunately, I cannot downgrade. I am using a 2018 MacBook Pro 15.6 laptop. I use a 27" 4k external monitor, but the issue occurs with the monitor and the laptop screen. The right-click menu box issue does not happen with any of the other Adobe programs. I have deleted prefs, uninstalled and installed illustrator, zapped the PRAM, and installed an older version of illustrator with no change. I understand Monterey is a beta now but is there a fix or setting to fix this problem? I appreciate your help in…

    48 votes
    40 comments  ·  Other...  ·  Admin →
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