Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8125 results found
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Using Inflate with 3D & Materials gives a [Clr?] error
Ever since it was introduced, I haven't been able to access the new 3D & Materials (only the classic version). With any attempt I make to eg. inflate I get this error message: 'The operation cannot complete because of an unknown error [Clr?]'. I use Illustrator 29.6.1 on a Mac Mini M1.
2 votes -
Copying (Ctrl+C) a Radial repeated object with a drop shadow causes crash
Illustrator 29.61
I was able to re-create the crash with the following steps:
Create New Document.
Create 5 basic shapes, group them.
From the application menu, go to Object->Repeat->Radial and apply it to the group.
Double click on the original group to isolate it, from the appearance panel add a fx drop shadow to the grouped object.
Exit isolation.
select the repeated group and copy it
Crash.Playing around with this, the crash only occurs when you add the drop shadow after applying the radial repeat. The easy solution is to apply the drop shadow prior to applying the repeat.
…
3 votes -
Einfrieren nach einigen Minuten
Illustrator 29.6.1, Windows 11:
Illustrator friert jedes Mal einige Minuten nach dem Starten für ca. 5 Minuten ein. Der Fehler tritt unabhängig davon auf, was man gerade tut, der Fehler tritt auch auf, wenn kein Dokument geöffnet ist und nur das Startfenster angezeigt wird. Nach den 5 Minuten läuft er dann ganz normal weiter.1 vote -
The name of the missing link gets trimmed from the left side in the file name field in the dialog
But why the name of the link in File Name field in the dialog gets displayed trimmed from the left side, even though the input has PLENTY of space in my dialog window?
This behavior is not new.
I have my guesses that it’s a legacy behavior, to make sure the name is seen on a smaller screen in the smallest dialog... but Ai probably knows the size of the dialog window and can calculate if it fits?4 votes -
Suffix still gets added when an image is exported even though the option to add it is disabled
While exporting a AI file to, for example JPG, the checkbox for automatic file extension (suffix) is unchecked. When I export it, the filename gets a extension (suffix) '-01' behind it. When I export, check the box, and uncheck it, the file saves without the extension (suffix), like it should. So every time I have to check and uncheck the option before exporting. Very annoying. Never had this issue before.
Newest updated installed 29.6.1 on Windows 10 Pro.
Anyone else has the same issue?
7 votesThe team investigates this
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Save/Export Dialog Fails on macOS 26 Beta — System UI Freezes After Error
Operating System:
macOS 26 Beta (Tahoe), latest developer beta as of July 2025
Mac model: MacBook Pro M2 (2022)Adobe Illustrator Version:
Latest available via Creative Cloud as of July 3, 2025 (v28.x.x)Steps to Reproduce the Issue:
Open Adobe Illustrator.
Create or open any file.
Go to File > Save As or File > Export.
The system attempts to open the save dialog but fails.
The following error appears:
“The save file operation failed. The save file operation failed to connect to the open and save panel service.”After that, core macOS interface components freeze, including:
Finder
The menu…
1 vote -
Unable to place files from Creative Cloud
After I place the file on one artboard, it says "file cannot be traced"
1 vote -
Baseline Shift units change to points when Language Options gets changed to East Asian
For some reason Ai believes my Baseline Shift units MUST be in points when I choose to use East Asian Language Options, like the GIF shows.
2 votes -
合成フォントの文字化け
合成フォントを使用して途中で合成フォントの構成を編集すると、既存・ドキュメントの選択によって文字化けする。
1 vote -
Keep crashing 29.6.1
AI 29.6.1 keep crashing randomly at least 10 times a day...
2 votes -
Unavailable fonts in Illustrator vs Acrobat Reader
When I open a document with a missing font, Illustrator keeps displaying the correct font. However, when I open the same document without any changes in Acrobat Reader, the font changes to the default font. Is this normal? Or do I have to worry about converting to curves first?
1 vote -
Issue when removing asset from Lib CCEnterprise Storage
Quand la bibliothèque CC est créée comme une "marque" dans le "Stockage d'Entreprise" au lieu du stockage personnel, et que l'on supprime un des éléments de cette bibliothèque, la fenetre de visualistation de la bibliothèque s'efface complètement. et impossible de reéafficher le contenu sans quitter et relancer le programme.
A priori celà ne se produit pas avec une lib CC en stockage perso.
1 vote -
Import DXF looses Layers
When importing a .dxf file in Ai it looses layers.
When opening regularly layers are showing, but as the DXF is huge, larger than default max artboard, I have to create a new file with large artboard, and next import my file. But in that case all the entities come on the same layer.
And in the regular opening DXF box the option Scale file to the Artboard should better be "scale the artboard" to file...
Many Thanks
2 votes -
Persistent Toolbar Rich Tooltips
Tooltips are particularly buggy when using more than one monitor, they tend to persist and keep animating whilst users are attempting to focus on what they are doing within the interface.
10 votes -
GPU Preview glitches with clipping masks and transparency (since Illustrator 29.6.0), white rectangle appears below
I've encountered a rendering issue starting in Illustrator 29.6.0, and it's still present in 29.6.1. Here's how to reproduce it:
- Create a simple circle.
- Create a simple rectangle.
- Place the circle inside the rectangle using a clipping mask.
- Apply any transparency to the circle (e.g., set opacity < 100%, or add a drop shadow).
Result:
The rendering becomes corrupted for any object positioned beneath the clipping mask (try placing a filled shape underneath to see the issue clearly).Additional Notes:
The issue only appears in GPU Preview.
Switching to CPU Preview restores correct rendering.
Changing the color profile or color…-
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Screenshot%202025-07-30_clipping%20mask%20bounding%20box%20knockout%2003.png 174 KB -
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ClippingIssue.mov 2778 KB -
20250709-ClippingTransparency.mov 29432 KB -
Screenshot%202025-06-24%20at%201.00.34%E2%80%AFPM.png 518 KB -
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Screenshot%202025-06-24%20at%2012.59.33%E2%80%AFPM.png 598 KB
23 votesWe have fixed this issue and the fix is available in the latest Illustrator Beta app - v 30.0.0.114
Please give it a try and share your observations. We are going to ship this in general availability builds soon.
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Impossible de redimensionner un objet sur Illustrator
Bonjour,
Depuis la mise à jour Illustrator 2025, je n'arrive plus à redimensionner un objet ou une image.
Le curseur ne s'affiche pas dans le coin comme habituellement sur les autres versions d'illustrator.
Pouvez-vous m'aider ?
1 vote -
モノクロになってしまう
illustrator2025
Windows11Adobeクラウドに保存していたものを開くと「プレビューを終了できません。指定した処理を実行できませんでした」というポップアップが出てしまい、保存していたものがモノクロになってしまって編集もできない。クラウドの一覧で見ると正常そう。
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%E3%82%B9%E3%82%AF%E3%83%AA%E3%83%BC%E3%83%B3%E3%82%B7%E3%83%A7%E3%83%83%E3%83%88%202025-06-28%20180608.png 469 KB -
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3 votes -
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Acabo de actualizar AI y esta todo inestable, solucionen por favor....
Solucionen por favor....
2 votes -
Bug: Typing a "+" to begin a point text object and then following it with a space will break the point text object.
Typing a "+" to begin a point text object and then following it with a space will break the point text object. I have replicated on a completely separate machine with a different user. This is a bad bug for people trying to put a telephone number with a country code into a layout.
System info:
• Illustrator 29.6
• MacBook Pro M4
• 48 GB RAM
• macOS Sequoia 15.5.
Steps to repeat:
1. Create a new point text object
2. Type in "+ 123456789" (plus followed by a space followed by 123456789)
Observed behaviour:
• The cursor jumps…1 vote -
Illustrator 29.6.1: Script error on startup
I get a message of a script error on startup; either InDesign or Photoshop. If I remove the 'offending' script, it moves on to find an error in another file.
2 votes
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