Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7709 results found
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PLEASE FIX SCREEN FLICKERING!!!!
The screen flickers when you move the cursor—it's driving me insane!
Switching from GPU to CPU solves the issue but then I lose animated zoom, which sucks!MacStudio M2 Max
64GB RAM
Illustrator version 28.6
OSX 14.6.11 vote -
Installed Fonts Do Not Appear After Update to v28.6
Running Windows 11 and Illustrator v 28.6. After updating Illustrator to v28.6 - when opening files created on this same PC, certain fonts do not appear in the Type menu, and a warning will be issued saying there are missing fonts (Helvetica Bold, in this particular case). Tried installing fonts in Adobe Fonts folder in Program Files, as suggested elsewhere, with no luck. The file in the attached image was created using this very system just a couple of weeks ago, now unable to edit.
1 vote -
1-bit PNG images can’t be placed, an !IMP error is given
When trying to place a 1-bit image on canvas, Ai either does nothing if it is drag-n-dropped, or throws an !IMP error message, like the attached image shows.
The other image is the one to test the problem with.
6 votes -
Context Task Bar flickers when panning with a scroll, using mouse or touchpad
CTB hides itself when we pan.
It looks more or less tolerable when we hold Spacebar to pan, or hold a mouse wheel ('why should someone has access to the panel while scrolling'), but it looks HORRIBLE when scrolling with a wheel or using a touchpad.The panel flickers each tick, making it painful to look at.
Some say it happens for them only with Show Grid enabled, but for me it just happens all the time. Either way, CTB should be smart enough to skip the state update for this type of panning.
9 votes -
Not Responding Issues
What is wrong with Illustrator today? As I am working on an infographic, every time I do something the program with stop responding/"not responding" for 3-10 seconds. It is extremely difficult to work like this.
2 votes -
Estoy teniendo problemas con la versión 28.6
Estoy teniendo problemas con la versión 28.6 ¿Porqué? Siempre que se actualiza mi PC o se actualiza illustrator a alguna versión ¡FALLA!
2 votes -
Panning with hand tool is not fluid
Using hand tool and moving through the file is not fluid!! Version 28.6
3 votesHi,
Thank you for reporting the issue. However, we are unable to reproduce it on our end. To help us investigate further, could you kindly provide the following:
- The AI file where the issue occurs.
- A short screen recording demonstrating the problem.
This will enable us to analyze and address the issue more effectively.
Warm regards,
Aishwarya G Gadodia
Illustrator Team
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Can’t select an object under a locked object
I'd like to be able to work on an area that is under a locked layer.
Currently I can't select anything that is under it. Selection tools just want to select the object on top that it ain't allowed to select... Can't it ignore it? It is locked.Maybe there is a paramaeter somewhere about it, but I didn't find it so far.
Example of use : You have a reference image/object that you put on top with multiply or darken mode and some transparency.
You could say put it under your working layer and ask you working layer to…8 votesThis most probably happens because of the 'Select and Unlock objects on canvas' option being enabled in Preferences > Selection & Anchor Display section.
It allows to 'select' and unlock all or chosen objects directly on canvas. If you wish to have this option split into two — one for unlock widgets and one for having an ability to 'select' locked objects — please upvote a corresponding feature request here: http://illustrator.uservoice.com/forums/333657/suggestions/48753221
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Importing a PDF with only Spot RGB Colors inside treats the document as CMYK
I am exporting PDFs from an RGB file using 'Export for screens’ with a PDF Preset that converts to sRGB.
Any artboard that contains a ‘process’ RGB color (white, in my case) comes out as an RGB PDF file.
Any artboard that only contains Spot RGB colored elements is seen as a CMYK file when opened in Illustrator or imported in InDesign (which is my goal).My example file will export nicely until I hide the background layer to make my PDF transparent. Then the one with the (previously) white background becomes CMYK.
4 votes -
Fonts not loading Illustrator 24 v28.6
Running Windows 10, Illustrator 24 v 28.6
I have been trying to upload fonts today... all day on 7 fonts! I have uploaded, installed, removed, updated, rebooted, and reinstalled and rebooted again trying to get the fonts to load.
Of the 7 fonts I needed to install, 6 have uploaded properly. The final one, Bebas, has refused to be recognized. See attached photos. It shows that it is uploaded, installed and even gives an error showing there are duplicates, but the installed font will not open in illustrator 24 v28.6
Help please!3 votes -
All Adobe apps hang on launch
Adobe Illustrator, Photoshop, InDesign are not opening.. its hanging when i start software. pls fix it. It suddenly happened.
I am not able to work my files since past 3 days.. I tried uninstall & install, but still same. Pls fix asap.2 votes -
鼠标按住路径illustrator无响应，松开鼠标就好了
鼠标按住路径（任何路径）illustrator无响应，松开鼠标就好了。
如视频：2 votes -
Flickering Pasteboard with GPU Preview
This is an ongoing, intermittent issue with Illustrator on Mac. It predates the M-series chips in my memory. The issue is that when the GPU preview is on the pasteboard starts to flicker (see attached). This is not tied to a specific action or effect in my experience, but happens randomly. Suggestions are to turn off GPU preview (not terribly helpful) or turn it off/on which sometimes works, or restart which sometimes works. Can you PLEASE figure out why this happens (has been happening for years!) and fix it.
2 votes -
Modal panels for Free Transform tool, Dimension tool, Smooth, and Recolor pseudo-panel get hidden under other floating panels
Free Transform Tool and Dimension Tool have several modes presented in small floating modal panels and appear only when the tool is picked.
However, their z-order makes them hide under other floating panels, making it hard to find these pseudo-panels if a user choose to have real panels floating in the spot.
It’s easy to locate them by hitting Tab, since they doesn’t get hidden like actual panels and toolbars, but you have to know the trick.
I think their order should be above and not below.
11 votes -
Text Input Fields Displaying as Broken Text
Sonoma 14.5 running on MacBook M1 Pro.
All input fields are now ????????? every time I select them edit values. All keystrokes turn into ?.
The only third party apps I use are rectangle and scroll reverser. Problem persists after closing the apps. Running the same version of Illustrator on an M2 MBP at work with no issue.
1 vote -
Entering a new value for width or height in Properties Panel sometimes add the value to the old one instead of replacing it
If I enter a new value for either W or H in Properties then it will take that new value and add it to the initial one.
I did not provide any input for a additive value. It does not happen every time but here and there an instance like that will occur.
Say the shape is 1024px by 1024px and I wanted to make it 2048px by 1024px.
Ai will then sometimes make it 3072px by 3072px.
Other times it will just scale the shape up to fill the entire workable space in Ai.1 vote -
Generated Pattern Glitch in 28.6
In the newest release of Adobe Illustrator (28.6), when I use the generated pattern feature, the pattern does not match up along the edges (does not create a seamless pattern). When I switch back to the previous version, I do not have this issue.
1 voteHi All,
Thanks for reporting this issue , we are able to reproduce the same at our end as well.
We are working on providing a fix for the same at the earliest possible .
Regards,
Aishwarya G Gadodia
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データのクラッシュ
作業をしていると突然ソフトが落ちます。ほぼ毎日クラッシュが発生している状況で、こまめに保存して対応しております。
復元を行なってもほとんど復元されないため全く作業が進みません。macのデータ容量に関しても全く問題はなく、イラストレーターで開いているファイルが１つの時でもクラッシュが発生します。作業中において特定のアクションでクラッシュするわけではなく様々な場面で急に落ちます。
原因がわからないため非常に困っています。1 vote -
Blob brush not reverting from Brush using keyboard shortcut
When switching between custom keyboard shortcuts from the Brush to the Blob Brush, the shape stays the same and doesn't respond to tablet pen pressure sensitivity.
Windows 11 running Ai 24
1 vote -
Isolated group bar covers contextual task bar
Isolated group bar covers the contextual task bar if the bar is at the top of the window.
2 votes
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