8174 results found

1. Image in clipping mask moves when I open the file in Acrobat or Preview

   Illustrator 29.8.2 on Mac Ventura 13.7.8

   I have images in clipping masks. When I open the .ai document in Adobe Acrobat or Preview, the images have moved.
   The workaround I have for now is to print to .ps to generate a .pdf.

   (I just updated Illustrator but it happened yesterday too before the update with another file)

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   Need More Info  ·  2 comments  ·  Clipping, Intertwine  ·  Delete…  ·  Admin →
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2. Files won't actually save until closed.

   Illustrator 29.8.1

   When either choosing the 'save' command from the file menu, or hitting 'command+s' the saving text flashes in the filename of the tab, but the file does not actually save and it continues to have the unsaved changes asterisk there as well.

   The only way to save and get the currently open file to save/update is to try and close the file, and then save through the 'you have unsaved changes' window that pops up before closing.

   Please fix this, I have several operations in my workflow that require uploading a file I'm currently working on to an online system, and I don't want to have to close it and then reopen it to do so.

   Illustrator 29.8.1

   When either choosing the 'save' command from the file menu, or hitting 'command+s' the saving text flashes in the filename of the tab, but the file does not actually save and it continues to have the unsaved changes asterisk there as well.

   The only way to save and get the currently open file to save/update is to try and close the file, and then save through the 'you have unsaved changes' window that pops up before closing.

   Please fix this, I have several operations in my workflow that require uploading a file I'm currently working on to an… more

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   Need More Info  ·  1 comment  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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3. Variables Panel columns don't resize

   Variables Panel interface columns don't move in case variables names are long. This is a problem that is still not fixed. I know that it worked in old version of illustrator CS2 and CS3 you can modify the columns in de the panel interface so you can read all variables names better. Today we need to restrict the text length of the variables names so we can read in de panel interface. This is not an ideal alternative. Can you please fix this so that the panel works again like Illustrator CS3 ?

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   0 comments  ·  User Interface  ·  Delete…  ·  Admin →
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4. Action batch in Ai 2025 is slow

   illustrator CC2025 actions batch with data sets is slower then previous version CC2024.
   In Illustrator CC2024 it is not so fast but now in CC2025 is even more slower for the same template and datasets and action. Data sets with action save PDF in batch process is slower dat for example InDesign’s Datamerge to PDFfiles.

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   Need More Info  ·  2 comments  ·  Actions  ·  Delete…  ·  Admin →
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5. New fonts don't load upon installation

   Somehow, the new Adobe Illustrator updates prevent manually installed fonts from loading. These are fonts that aren't available in Adobe Fonts. So I have to install them manually. Because of this, I have to restart Illustrator so I can use the font. There's no problem when activating fonts on Adobe Fonts. Is there a workaround for this?

   9 votes

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   12 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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   Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   Reported to work as expected in Ai 2026 build 30.0

6. OS updates make Illustrator to get reinstalled

   Everytime I get an update to Windows or Adobe, my Illustrator asks to be RE-INSTALLED. What the **** is wrong with Adobe? Why can't you fix the ******* recognition of software your PAYING customers already have, so that we don't have to go through this hide-and-seek ******** EVERY ******* TIME? You get paid well, maybe do your jobs BETTER.

   1 vote

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   0 comments  ·  Launch  ·  Delete…  ·  Admin →
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7. No me funciona el contornear trazados

   al momento de realizar de darle a la opción de contornear trazado se agrega como efecto en el objeto pero no abre la ventana de opciones y edición de ese efecto.

   2 votes

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   Need More Info  ·  1 comment  ·  Strokes  ·  Delete…  ·  Admin →
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8. "Can't define a pattern from the current art"

   Discovered in 29.8.1, also seen in beta 30.0.21. Both on MacOS 14.7.6.

   1. Draw some shapes. Select them.
   2. Object > Pattern > Make
   3. "Can't define a pattern from the current art" pops up instead of pattern edit mode.

   Dragging the shapes to the Swatch palette still works, luckily, so I can get on with what I want to do, but what the heck?

   ---

   oookayyy, further exploration reveals that it is something about one particular global color swatch?!? see attached file.

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   4 votes

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   3 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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9. Include SVG code is not working

   I used to be able to copy and paste from Illustrator into Figma without any issues. Then, vector icons started getting pasted as images. After contacting Figma support I was told I need to check the Include SVG code in the Settings - Slipboard handing panel. It worked for a few weeks and as of today it stopped working even though the box is checked.

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   Need More Info  ·  1 comment  ·  Images, Links  ·  Delete…  ·  Admin →
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10. Spell check error - changes language to Bulgarian

    Spell Check starts in English for the first few then always changes to Bulgarian! This renders spell check absolutely useless, unless I happen to type in Bulgarian... which I haven't had the need to so far.

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    3 votes

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    Need More Info  ·  2 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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11. Super slow with multiple art boards

    I have 8 artboards with quite simple (ai-generated) icon style drawings. And now Illustrator is extremely slow. Every edit takes seconds. I already ungrouped the art from the ai-variations, so it's just ordinary Illustrator artwork, but still a lot of lag.

    Pasting the contents on one big new document with one artboard restores the editing speed, so my conclusion is that Illustrator gets slow when using multiple artboards. Hopefully a solution is found, since dartboard can be handy for some projects.

    Illustrator 28.8.1
    Mac Studio M3 Ultra / 256 GB RAM / 4 tB SSD / Sequoia 15.4

    2 votes

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    Need More Info  ·  1 comment  ·  Performance  ·  Delete…  ·  Admin →
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12. "Pattern Options" window keeps closing

    Bug. "Pattern Options" window/tab always closes itself after I'm done editing a pattern. See attached video.

    Illustrator 29.8.1
    Mac 15.5

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    2 votes

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    2 comments  ·  User Interface  ·  Delete…  ·  Admin →
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13. Mouse cursor highlight disappeared/not showing up?

    That's it. It just disappeared. Reset computer - didn't fix it. I'm on Windows 11 Pro Version 24H2. I'm updated to the latest Windows 11 version, and the latest Adobe Illustrator CC version (v 29.8.1)

    2 votes

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    Need More Info  ·  1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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14. 作画画面でピンクの領域が常に表示される

    1.imac late2015_macOS Monterey ver.12.7.6　illustrator29.8.1　2.オブジェクト複数生成時　3.通常表示　4．オブジェクトの境界に沿ってピンクの枠が画面上に常に表示される

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    1 vote

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    2 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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15. Artboards & Content are displaced after saving and opening a file

    After saving & opening a file with multiple art boards, many of the artboards and/or their content is shifted around the canvas. I already tried all kinds things, even creating a new file and copying everything over. The bug happens again and again – and it's unpredictable, sometimes it's just one element, sometimes it's half of all the content.

    Working with Version 29.8.1, the file is in large format mode, Mac OS 25 (latest). Not saving on a cloud synced folder.

    When saving the same file into Adobe Cloud, the bug doesn't seem to occur... at least for the last few times I tried. But actually I don't want to save them there.

    Also, when saving onto hard drive, sometimes a dialog appears that the file was changed outside of Illustrator (which is not true).

    See attached file (blurred): the grey boxes on top come from the artboard on the bottom and the red ones from the artboards below.

    After saving & opening a file with multiple art boards, many of the artboards and/or their content is shifted around the canvas. I already tried all kinds things, even creating a new file and copying everything over. The bug happens again and again – and it's unpredictable, sometimes it's just one element, sometimes it's half of all the content.

    Working with Version 29.8.1, the file is in large format mode, Mac OS 25 (latest). Not saving on a cloud synced folder.

    When saving the same file into Adobe Cloud, the bug doesn't seem to occur... at least for the last… more

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    35 votes

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    40 comments  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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    Done (Available in Beta)  ·  AdminRohit Jain (Admin, Adobe Illustrator) responded

    This issue has been resolved and the fix is now available in our latest beta version, 30.2.12.

    We kindly request you to update and share your feedback.

    We sincerely apologize for any inconvenience caused.

16. Selection Tool grabbing top layer rather than selected object in Layers panel

    I’m aware that there are workarounds to this issue, but being something I have always done through habit, I don't like that this has suddenly changed on me. I reset my settings to default, but cannot find anything that goes back to how I used to select objects.

    Okay into the issue... I usually would select objects in the Layer panel, I use overlapping objects of the EXACT same size, ones with pattern vectors and gaps and lower layers of gradient colours, and if I want to edit this colour layer or move it around my canvas, I would normally just click the object, select in the Layers panel, but then when I go to click to slide the bottom layer out and away it automatically grabs the very top layer. I know I could lock the top layer or isolate the selected bottom layer, but I just enjoyed the simplicity of not needing to do either of those things in the past.
    Please someone help me, I’ve been trying to fix this for hours with no luck.

    I’ve supplied a video, where I would like to just select, edit or move the bottom object (in this video being the rainbow layer), however I can only move it with isolation mode now, which isn't what I want.

    I’m aware that there are workarounds to this issue, but being something I have always done through habit, I don't like that this has suddenly changed on me. I reset my settings to default, but cannot find anything that goes back to how I used to select objects.

    Okay into the issue... I usually would select objects in the Layer panel, I use overlapping objects of the EXACT same size, ones with pattern vectors and gaps and lower layers of gradient colours, and if I want to edit this colour layer or move it around my canvas, I would normally… more

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    2 votes

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    Need More Info  ·  2 comments  ·  Selection  ·  Delete…  ·  Admin →
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17. Using Pencil Tool results in error

    Unfortunately, the pencil tool still doesn't work for me. I received this unknown error, which I've attached a photo of. The only workaround that I've been able to use is by using a 3rd party plug-in (Astute Graphics Sketch Tool) to use instead of the pencil tool. I don't understand why this bug has been so difficult to fix

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    1 vote

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    0 comments  ·  Tools  ·  Delete…  ·  Admin →
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    Need More Info  ·  AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) responded

    Hi,

    Thank you for reporting this issue. Could you please confirm if you’re able to reproduce it consistently on your end? If yes, it would be very helpful if you could share the exact steps to reproduce the problem.

    
    

    Regards,

    Aishwarya G Gadodia

    Illustrator Team

18. "Could not complete Package" after Tahoe upgrade

    After upgrading to macOS Tahoe 26.0, Illustrator (latest version) is unable to Package a file that has links located on a network drive.

    3 votes

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    4 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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    Request to Contact Support  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    Please share the files (documents, image, fonts) so the team can reproduce this problem at their side. Email these at sharewithai@adobe.com

19. Gen AI Style Reference not working correctly

    I let it generate a dragon. Then pointed to a style reference - a picture of an elephant. And then generated again. Now the dragon had a trunk.... A trunk is not a graphic / artistic style. A style reference should look at style rather than content / subject.

    2 votes

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    0 comments  ·  Other...  ·  Delete…  ·  Admin →
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20. Swatch Info rendering / grouping issue

    I was creating a tutorial for the swatches info, and I had a bug with the swatch object creation.

    I think the edge rendered outside the canvas but it created a group of patterns and text. total gitchout, but illustrator is stable, I filmed attached screeshot explaining

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    1 vote

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    2 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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