Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8134 results found
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Installed Fonts not showing
Previously installed fonts not showing anymore. Says the fonts are missing but it worked previously and maybe 1 in 10 times it will have no error and the fonts will show. These fonts exist on my PC so it's not a cloud issue as far as i can see.
1 vote -
Font Weights Change Upon Opening Files
When opening a file I previously saved, all the font weights switched around. Things that were bold were now light and light font were bold. A few fonts were switched out to different fonts altogether, even though the same font was still in the document, so it wasn't like it was unavailable.
I deleted any duplicate of the fonts and only had fonts from Adobe Fonts used in my documents, but the problem didn't go away. When opening an older version of the file that had the correct fonts weights, it would automatically change once I saved it.
I ended…2 votes -
Fonts change after reopening Illustrator file
I created a mailer in Illustrator with around 10–12 artboards and exported everything perfectly with the correct fonts. When I reopened the same file after two days to make changes, all the fonts had changed automatically, some text had disappeared, and the layout no longer matched my earlier exported JPGs. The fonts were installed and displaying correctly at the time of the first export, so the issue only appeared after reopening the saved file. I’ve attached the before/after GIF to show the difference.
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incorrect_fonts.png 675 KB -
correct_fonts.png 787 KB -
STD-3119-7A%20PartPreview%20CORRECT.pdf 704 KB -
STD-3119-7A%20PartPreview%20CORRUPT.pdf 319 KB -
Screenshot%202025-07-16%20at%203.30.09%E2%80%AFPM.png 85 KB -
Screenshot%202025-09-02%20at%2010.00.12%E2%80%AFAM.png 1142 KB -
Screenshot%202025-09-02%20at%2010.00.24%E2%80%AFAM.png 413 KB -
Layer%201.jpg 490 KB -
Layer%202.jpg 519 KB -
Screenshot-(79).gif 2539 KB
5 votes -
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Missing fonts are no longer highlighted when file opens
Quand j'ouvre un fichier et que je n'ai pas la police ouverte, avant j'avais le texte en surbrillance ce qui permettait de voir où la police était manquante.
Maintenat j'ai bien la fen^tre qui s'ouvre me disant que la police est manquante, mais je ne vois pas où ?When I open a file and I don't have the font open, I used to have the text highlighted, which allowed me to see where the font was missing.
Now I have the window that opens telling me that the font is missing, but I can't see where it is.1 vote -
Le matériau 3D se transforme en image lorsque j'enregistre et rouvre le fichier
Quand je fais du 3d matière, quelque fois cela se transforme en lien une fois enregistrer, fermer et ouvert le fichier. Malheureusement je ne peux plus connaitre l'effet que j'ai réalisé et plus le copier
1 vote -
割注指定の文字と通常の文字の間のカーニングおよびトラッキングができない
「割注で2段に指定した文字」と「通常フォントサイズの文字」の字間をカーニングおよびトラッキングで広げることはできますが、詰めることができません。環境設定でトラッキング「100/1000em」で設定もしています。割注設定している文字の字間は詰めることはできるのですが…。
1 vote -
Applying a material to an extruded object says it’s not enough RAM
I apparently don't have enough RAM to do this. I'm trying to add a material to the border of the left file, it's a fill not a stoke... I have 96GB of RAM.... I am apparently using 26GB of memory. 70 Gb of RAM Should really be enough for almost anything I would think. Please let me know if there's a way I can use these tools if not I'll have to go back to my client and say "Adobe can't do it" once again.
1 vote -
Text style in a mess when editing text. They appear ok in Preview mode. I can't complete the task or job.
I am trying to edit this text in illustrator 29.7.1. Each time a type, make an amendment to the existing text it scrambles all of the settings and messes everything up (please see screenshots of before and after). I've tried to output to PDF but this also displays in a mess. Please let me know if there is a fix so I don't have to abandon this job and start again. Thanks, D
1 vote -
Scale strokes box keeps unchecking
The "Scale Strokes and Effects" box keeps becoming unchecked making it necessary for me to check preferences for each document.
5 votes -
Show pixel grid above 600 zoom not working
I am tying to do pixel based artwork and I want to see the pixel grid when zooming in at high values. There is an opition in preference panel to show pixel grid above 600 zoom which is not working
1 vote -
Illustrator 2025 cannot copy and paste.
I cannot get my illustrator to copy and paste. The newer the version, the more frequent this issue happens. Now, I couldn't even copy and paste.
I'm not using any 3rd party clipboard management. I did not reconfigure my keyboard shortcuts. I have cleared windows clipboard, cleared preference. I tried shutting off the software and reopen. Every time is still the same.
It's not a new issue. What baffles me is Adobe keep coming out to new features while couldn't deal with such simple function.
2 votes -
All Text Disappeared!
I saved my file as .aic but the next time I opened it all the text layers disappeared! Everytime I open the file it automatically creates a recovered version also, but still no text. I also cannot download the version from cloud that shows the last version I made with all the text still visible.
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Captura%20de%20pantalla%202025-12-05%20a%20la(s)%205.06.16%E2%80%AFp.%C2%A0m..png 1498 KB -
Captura%20de%20pantalla%202025-12-05%20a%20la(s)%205.05.54%E2%80%AFp.%C2%A0m..png 113 KB -
Captura%20de%20pantalla%202025-12-05%20a%20la(s)%205.06.31%E2%80%AFp.%C2%A0m..png 140 KB -
Screenshot%202025-10-13%20111631.png 27 KB -
Captura%20de%20Pantalla%202025-09-01%20a%20la(s)%2012.14.47.png 8340 KB -
Captura%20de%20Pantalla%202025-09-01%20a%20la(s)%2012.15.11.png 1987 KB -
Captura%20de%20Pantalla%202025-09-01%20a%20la(s)%2012.14.01.png 1785 KB -
Interfaz_CZVol%20Informe.txt 2 KB -
Screenshot%202025-08-31%20125419.png 120 KB -
Screenshot%202025-08-31%20125428.png 236 KB -
Screenshot%202025-08-28%20094458.png 63 KB -
Screenshot%202025-08-28%20094145.png 229 KB -
Screenshot%202025-08-27%20at%205.55.33%E2%80%AFPM.png 25 KB -
Screenshot%202025-08-27%20at%205.55.20%E2%80%AFPM.png 43 KB
8 votes -
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Slow PDF management
Ai 29.7.1
Very slow redrawing/UI of imported [small] PDF1 vote -
Image Map URL Links Disappear in PDF Export
Issue occurs in Illustrator 2025 (29.6) and later versions
Description:
URL links configured through the Attributes panel’s Image Map feature are not preserved in exported PDFs, despite enabling the “Preserve Hyperlinks” option in PDF export settings.Steps to Reproduce:
1. Create a new document
2. Create an object (e.g., rectangle, text, etc.)
3. Select the object and enter a URL in the Attributes panel → Image Map
4. Create a new layer above the current layer
5. Export as PDF with “Preserve Hyperlinks” enabled in export settings
6. Open the exported PDF in Adobe AcrobatExpected Result:
URL links should…28 votesHaving a layer above the layer with hyperlinks now works as expected in Beta 30.0.0.114
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実践チュートリアルに関するエラー
実践チュートリアルがひらけません
1 vote -
When a justified area type with a short line gets converted into a point type, text shifts
Why this justified text suddenly jumps into the middle of the area type’s bounds when converted into a point type? Not new at all, happens in CC2017 at least. It should stay where it was. If I change it to be just left-aligned, it works as expected.
3 votes -
Joining two paths completely ruins brush width/variable stroke width profiles
- Draw a path with a pressure-sensitive brush. Draw another one that begins near where the first one ends.
- Select the ends of both paths. Object > Join.
Wonder why the resulting pressure profile bears no resemblance to what you had on screen before the join.
Draw a path with a variable stroke width. Draw another one that begins near where the first one ends.
Select the ends of both paths. Object > Join.
Wonder why the resulting width profile bears no resemblance to what you had on screen before the join.
I think it might be just grabbing the pressure/width…
1 vote -
Eyedropper reports "nan" or inaccurate color
Adobe Illustrator version 29.7.1.
When picking a color with the eye dropper from a 2x2 raster image copied and pasted from Photoshop, on certain sub-pixel positions the eye dropper will return a "nan" color, and will fill all of its preview color windows to black. That, or it will be wildly inaccurate.
Attached a screenshot and the .ai file.2 votes -
Fonts get missing on file reopening
Sometimes when I open a file I have already worked on, fonts go missing even though I used them before closing the file.
2 votes -
Saving Process
I recently updated my Illustrator, and I've encountered a new error. When I try to save my project, the saving process won't complete, and there are no options to cancel it. Also, it is not shown on the tasks panel. I have to open a new document and save that as a new file. After a few rounds of saving, the problem occurs again, and I have to force stop the app to prevent further issues with recovered documents.
I would greatly appreciate your help in solving this problem. Thank you.
3 votes
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%25205.06.16%25E2%2580%25AFp.%25C2%25A0m..png){kind=link}
%25205.05.54%25E2%2580%25AFp.%25C2%25A0m..png){kind=link}
%25205.06.31%25E2%2580%25AFp.%25C2%25A0m..png){kind=link}
%252012.14.47.png){kind=link}
%252012.15.11.png){kind=link}
%252012.14.01.png){kind=link}
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