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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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8128 results found

  1. 2 votes

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    Need More Info  ·  4 comments  ·  Other...  ·  Admin →
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  2. Bug: Typing a "+" to begin a point text object and then following it with a space will break the point text object.

    Typing a "+" to begin a point text object and then following it with a space will break the point text object. I have replicated on a completely separate machine with a different user. This is a bad bug for people trying to put a telephone number with a country code into a layout.


    System info:
    • Illustrator 29.6
    • MacBook Pro M4
    • 48 GB RAM
    • macOS Sequoia 15.5.


    Steps to repeat:
    1. Create a new point text object
    2. Type in "+ 123456789" (plus followed by a space followed by 123456789)


    Observed behaviour:
    • The cursor jumps…

    1 vote

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  3. Illustrator 29.6.1: Script error on startup

    I get a message of a script error on startup; either InDesign or Photoshop. If I remove the 'offending' script, it moves on to find an error in another file.

    2 votes

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    0 comments  ·  Launch  ·  Admin →
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  4. PDF/X-4で書き出す際にダウンサンプルされる

    macOS14.7.2/Imac27inch i5/32GB mem/1TB ssd
    Illustrator ver29.5

    再現手順
    1.800ppiのモノクロ2開帳の画像をドキュメントに原寸で配置する。
    2.ファイル→コピーを保存を実行、PDF形式を選択し次のダイアログでプリセット「PDF/X-4:2008(日本)」を選択して保存する。
    3.PDFを開いて配置した画像を調べると300ppiにダウンサンプルされている。

    期待する結果
    800ppiのままダウンサンプルされずに保存される。

    実際の結果
    配置したビットマップ画像は300ppiにダウンサンプルされる。

    このプリセットでは実行解像度が1800ppiを超えた際に1200ppiにダウンサンプルされるように設定されている。配置状態で800ppiの画像はダウンサンプルの条件に当てはまらない為ダウンサンプルされてはいけない。
    また、300ppiという数値はモノクロビットマップ画像を取り扱うには致命的に低い解像度と言える。

    回避方法
    ビルトインのPDF/X-4プリセットは利用せず、同等のプリセットを自身で作成して利用する。その他、プリプレス関連メーカーが配布するPDF/X-4プリセットを利用しても良い。

    EN
    Step to reproduce
    1. Place an 800ppi monochrome bitmap image in the document in its original size.
    2. Select File→Save a copy, choose PDF format, and in the next dialog, select the preset "PDF/X-4:2008 (日本)" and save the file.
    3. Open the PDF file in Acrobat and check the placed image to find that it has been downsampled to 300ppi.

    Expected result
    The image is saved without being downsampled to 800ppi.

    Actual result
    The placed bitmap image is downsampled to 300ppi.

    33 votes

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  5. File "..." was generated by a newer version of Illustrator. Would you like to import this file? Some data loss may occur.

    After updating Adobe Illustrator, I have encountered a serious issue when working with PDF files that contain multiple artboards. When opening such files, I receive the following error message:

    File "..." was generated by a newer version of Illustrator. Would you like to import this file? Some data loss may occur.

    If I choose to import, only one artboard remains in the opened file, and all other artboards disappear. This happens with all files saved with multiple artboards, resulting in significant data loss.

    Please assist in resolving this issue, as it greatly impacts my work and causes loss of important…

    1 vote

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  6. 1 vote

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  7. Open or place PSD file does not keep any editable layers

    I am trying to open a file that I created in PSD that has three layers plus some adjustment layers. Two of these layers are text. Regardless of if I open or place them Illustrator, the file comes in as a single bitmap layer. Open does ask me if I want to keep the layers and text, but it does not work. Place doesn't ask; it just places the image.

    1 vote

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  8. Cursor stays invisible after exiting Presentation mode

    How to reproduce:
    Create a multiple artboard document.
    Enter presentation mode.
    Do not move the mouse.
    Use the left and right arrow keys to view all the art boards.
    Note that windows will make the mouse cursor invisible since you are not using it.
    Press ESC to return to normal viewing/editing mode.
    Now the mouse cursor is invisible.

    Work around: If you go back to presentation mode and wiggle the mouse and press ESC while the mouse is visible then the mouse will be visible in normal screen mode.

    2 votes

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  9. Fitting an artboard to a path with a Freeform Gradient creates invisible border

    Fitting an artboard to a path with a Freeform Gradient creates invisible border. It seems to create space around the path when fitting — only seems to be an issue with freeform gradients.
    Running macOS Sequoia 15.3, Illustrator Desktop 29.6

    2 votes

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  10. Can't Save multiple artboards as a Single File PDF from Export for Screens in 29.6

    Even though the single file option is checked, multiple artboards will not be saved in a single file, but as separate PDFs.
    This worked in previous versions.
    See forum report from Helena here:
    https://community.adobe.com/t5/illustrator-discussions/illustrator-2025-mac-os-15-4-1-can-t-save-single-file-pdf-from-export-for-screen/m-p/15381019#M445463

    6 votes

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  11. Non-global swatches in cloud libraries don't retain names when added in new documents

    I have a large cloud library with like 800 swatches for customers that I need to use in multiple different documents. Most of the swatches were uploaded with the global tag so when I use them later on, they still have their name when I add it to the documents. However, some of my swatches are missing the global tag so when I add them later on, they just automatically convert the selected object to CMYK and doesn't add it to my swatch panel.

    If it matters, my workflow is selecting the objects that need the new swatches, then clicking…

    2 votes

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  12. Illustrator freeze after navigating through opened files

    When i have two or more opened files and i navigate through Ctrl+Tab the first files remains open but no tool works except Ctrl+0 and then all starts working again...

    1 vote

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  13. Severe color shift in GPU Preview when placing images — macOS Sequoia + M4 chip + Illustrator 2025

    I'm experiencing a serious color rendering issue in Adobe Illustrator 2025 on my new MacBook Pro (M4 chip) running macOS Sequoia 15.5.
    When placing or embedding images (JPG/PNG), the GPU Preview mode displays extreme color shifts, making the artwork look completely different from the source image. However, switching to CPU Preview restores correct colors— but the performance becomes noticeably slower and almost unusable for real-time editing.
    As a professional designer, I rely on GPU Preview for efficient, accurate work. This bug breaks trust in color fidelity and slows down production significantly. Please investigate and address this GPU rendering issue on…

    1 vote

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  14. Bezier handles become invisible

    I use the latest version of Illustrator cc 2025, on Windows 10.
    This problem has been going on for several, many versions back so it is not a version problem, but an Illustrator problem.

    When I work on a file for a long time, for example creating brands, so the entire table is full of tests, ideas, etc..
    I noticed that after working on the document for hours, days, it gets to a point that the BUG appears...

    As shown in the photo, the yellow vector on the right is the original document. I cannot see on that vector and…

    1 vote

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    5 comments  ·  Other...  ·  Admin →
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  15. Brushes become a lighter tint of black in an RGB document when expanded or rasterized.

    Brushes like Art Brushes are based on a CMYK document. They were created with C0 M0 Y0 K100.
    When these brushes are used in an RGB document with an RGB black (0/0/0) for the stroke, the result will be around a lighter 10% black than expected because the CMYK black will be converted to RGB.
    You can check that by expanding, rasterizing or Output Preview in Acrobat.
    If they had been created in the CMYK document with a 100% Grey instead of CMYK values, they would have converted to the darkest black in an RGB documents (greyscale always keep their…

    3 votes

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    3 comments  ·  Brushes  ·  Admin →
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  16. Ausgeblendete Objekte werden am Bildschirm angezeigt und trotz Ausblendung exportiert

    Ich verwende ein 64 Bit Betriebssystem und bin mit der Adobe CC stets auf dem aktuellsten Stand. Es stehen keine nicht installierten Updates an.

    Mein(e) Problem(e) trat(en) seit gestern verstärkt auf:
    Meine Datei besteht aus einigen Ebenen in denen Objekte in Gruppen oder einzeln liegen. Für den Export muss ich Elemente ausblenden. Zur Sicherheit habe ich alle anderen Objekte auf der Ebene stets gesperrt. Beim ein- und ausblenden entsteht der Fehler: Trotz Sperrung und Ausblendung wird das Objekt weiterhin angezeigt. Beim Export als PNG wird es leider auch mit exportiert (allerdings nicht zuverlässig - es kam auch vor, dass es…

    1 vote

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    0 comments  ·  Layers  ·  Admin →
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  17. Black table screen

    With the latest Windows update, every time I open or create a new file, the desktop screen goes black. I tried uninstalling the latest version and reverting to previous versions, and the same thing happens.
    My computer is an HP Pavilion.
    Processor: AMD Ryzen 7 4700U with Radeon Graphics 2.00 GHz.
    Installed RAM: 16.0 GB (15.4 GB usable).
    System type: 64-bit operating system, x64 processor.

    1 vote

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  18. Upon reopening Ai files, it shows that fonts are missing when they aren't

    To fix the "error" I have to navigate to Adobe fonts, uninstall each font one by one, as uninstalling a font family all at once doesn't fix the issue, then individually reinstall each font. Super tedious and taxing to workflow. Issue is across multiple files, all that I have created on the same device that presents the "missing font" dialogue so I know it isn't a file issue. Please fix.

    Windows 10 Pro
    Adobe Illustrator v 29.5.1

    4 votes

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  19. This issue affects every .ai file on macOS when attempting to open them via double-click from Finder. A system dialog appears stating:

    This issue affects every .ai file on macOS when attempting to open them via double-click from Finder. A system dialog appears stating:

    “<filename>.ai” could not be found.

    This problem has been consistently occurring since the introduction of Illustrator CC, and continues to affect all subsequent versions.

    This is a severe UX and workflow-breaking bug. It makes it impossible to use the most natural way of opening files on macOS. Users are forced to adapt inconvenient workarounds.

    Please escalate this issue to the engineering team and acknowledge it publicly. We ask for a fix or a detailed technical explanation of what’s…

    1 vote

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    1 comment  ·  Launch  ·  Admin →
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  20. There is a delay and lag when copying in Adobe Illustrator 2025 29.5.141

    When using Adobe Illustrator 2025, there is a delay and lag when copying. When performing a Ctrl+C copy of graphics or text, or when manually dragging, there is a delay and lag in the response, and the copy does not appear immediately. If a zoom operation is performed during a Ctrl+C copy, the delay and lag become even more pronounced.

    0 votes

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    2 comments  ·  Performance  ·  Admin →
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