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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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7712 results found

  1. 3D Extrude & Bevel

    I've been working with some of my previous design clients and noticed that when I add the extrude and bevel to a rectangle shape and I choose the draw hidden faces function it just don't show up when I do the expand appearance. I tried to edit by going back to the appearance panel and deactivate and then reactivate it then it worked. Has anyone got this before or it's only me ?

    1 vote

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  2. Info palette’s fields are misaligned

    The Info palette fields have been misaligned for years. Would you fix it please?

    1 vote

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  3. 3D inflated art has rippled edges

    I'm getting rippled edges when I apply inflate to vector artwork. I've tried various settings but can't get it to appear as smooth lines. There's also a slight clipping to the right pupil. Can't get it to render properly.

    2 votes

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  4. Direct selection tool doesn't work 90% of the time

    90% of the time when I use the direct selection tool (and I'm sure I am using the rght tool because the curser turns white as it should when this tool is selected) I can't manipulate anchors and instead am dragging the entire shape.

    1 vote

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    1 comment  ·  Actions  ·  Admin →
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  5. Clipped images gets displayed on adjacent pages in exported PDFs in readers such as Microsoft Edge browsers

    When I place multiple images in a clipping mask, whether it is exported as PDF or saved as PDF, or even if I use Acrobat to optimize the PDF, some PDF readers such as Microsoft Edge will show the image at the bottom of the clipping mask. It becomes a color block displayed on the PDF, but these extra color blocks will disappear after enlarging the PDF interface.

    当我在一个剪切蒙版中放置了多张图片之后 ,不管是导出为PDF还是储存为PDF,甚至我使用了Acrobat对PDF进行优化,都会导致某些PDF阅读器比如“Microsoft Edge”显示出在剪切蒙版底层的图片,变成一个个色块显示在PDF之上,但是放大PDF界面后这些额外显示的色块又会消失。

    2 votes

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  6. White random lines get displayed while working with placed images

    Good day. I've stumbled upon a visual bugs in Adobe for quite a time now. I've really thought that the sole reason was my old MacBook and although It got me angry at some point I knew I did not had the best hardware so I was in no situation of asking a bug fix. Now, I'm using the ARM MacBook with M chip, so you can say I'm having somewhat the latest hardware. Still the visual bug appears super often and I'm becoming frustrated about it.

    Basically I Illustrator shows me cut lines and borders, which are not really…

    1 vote

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  7. 3Dとマテリアルの膨張の仕様がいきなり変わった

    3Dとマテリアルの膨張を使用していたところ昨晩からいきなり膨張をかけた後のぷっくりした感じがなんだかのっぺりしました。端末を変えても結果は同じでした。支給対応を求めます。よろしくお願い致します。

    1 vote

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  8. 「クロスと重なり」を含むシンボルの書き出し結果が正しくない - Exporting symbols containing Intertwine results wrong.

    「クロスと重なり」を含むシンボルを画像に書き出すと、正しい体裁になりません。

    • psd、pdf、Webpでは正しい体裁になるが、それ以外の保存形式では欠けたような状態で書き出される

    • 「スクリーン用に書き出し」、「書き出し形式」、「Web用に保存(従来)」、どのメニューコマンドでも同様

    • 「アセットの書き出し」では「書き出し」ボタンをクリックしても書き出しが実行されない

    • Illustrator 2023、2024で確認

    再現手順:
    1. 「クロスと重なり」を含むアートワークでシンボルを作成し、インスタンスを配置する
    2. 「スクリーン用に書き出し」などを使って画像に書き出す(psd、pdf、Webp以外の保存形式を選ぶ)

    実際の結果:
    「クロスと重なり」の部分が欠けたような状態で書き出される

    期待された結果:
    画面どおりの体裁で画像が書き出される

    回避方法:
    「クロスと重なり」を「分割・拡張」などで拡張してからシンボルに登録する

    ---- English *Use translation tool ----

    Exporting symbols containing "Intertwine" does not give correct results.

    • As psd, pdf, and webp, the result is correct. But in other formats, they are exported as missing.

    • Same result with "Exports for screens", "Export as", "Save for Web (Legacy)" or any menu command.

    • "Asset Export" does not export even if the "Export" button is clicked.

    • Check with Illustrator 2023 and 2024

    How to reproduce:
    1. Create a symbol with artwork containing "Intertwine" and place an instance.
    2.…

    7 votes

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  9. Color theme picker not working

    The color theme picker not working. When I clicked the option the eyedropper is not showing, instead when I click the image or palette I want to sample the recolor dialog box disappears!

    2 votes

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    2 comments  ·  Other...  ·  Admin →
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  10. Hands-on Tutorials steps images gone

    Illustrator 28.5, on a Mac. The step-by-step images in the hands-on tutorials are gone, at least in the Branding and Identity Practice ones. You can't follow along and create something "as shown" if it's not shown! Please put the images back in these tutorials where they indicate to do it like in the (invisible) image, they were very helpful. It's not really possible to do the steps if you don't know what you're supposed to be doing.

    1 vote

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  11. Copying elements undos artwork name changes

    Copying an element (regardless of what it is) will cause one of the artboards to change it's name.

    There doesn't seem to be an logic to which artboard gets changed. In one file with 30+ artboards the it was somewhere in the middle.

    The files are created using this template file: https://drive.google.com/file/d/1nzcO96j5o6T1Vanunp3_AF2Iq6wqefHs/view?usp=sharing

    System:
    MacBook Pro 16-inch, 2021
    Apple M1 Pro - 16 GB

    Illustrator: 28.5

    1 vote

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  12. Illustrator 2024 crash

    Illustrator 2024 crashed without recovery files. I've lost work on which I've been working last 3 hours.

    1 vote

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    0 comments  ·  Other...  ·  Admin →
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  13. Baisse de performance au bout d'un certain temps

    MacBook Pro M1 Pro 16 Go - Mac OS Sonoma 14.4.1
    Illustrator 28.5

    Illustrator fonctionne parfaitement jusqu'à un moment où les raccourcis claviers ne fonctionne plus, le traitement de texte met du temps à afficher le texte que je rédige et la moindre action fait apparaître la roue de chargement sur la souris.

    La solution (que j'espère temporaire) que j'ai trouvé est de fermer et de réouvrir l'application

    2 votes

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    0 comments  ·  Performance  ·  Admin →
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  14. dxcore.dll not found

    Illustrator won't open due to "dxcore.dll not found".
    I have been on forums and many people have posted about this.
    Seems to be an issue with the latest update as the posts are quite recent.
    Temporarily fixed by reinstall of Illustrator. As yet, have found no permanent solution.

    2 votes

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    0 comments  ·  Launch  ·  Admin →
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  15. 3D RGB vector object pasted via clipboard in Photoshop becomes CMYK when editing its content

    Hello! I encountered this error: a vector RGB object with 3D effect, pasted as a smart object from Illustrator to Photoshop via clipboard, opens as CMYK when its contents are edited. Screen recording attached.
    Windows 11 23H2
    Illustrator 28.5
    Photoshop 25.7

    7 votes

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    2 comments  ·  Other...  ·  Admin →
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  16. 12 votes

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  17. 縦組みテキストの行末にある、縦中横の括弧類のアキが不均衡

    縦組みテキストの中で、行末に縦中横の括弧類を配置することがあります。例えば「100gの水にとける物質の質量〔g〕」のような文です。

    その場合〔g〕の"〔"は50%アキ、"〕"は0%アキになり、文がセンターに揃わなくなります。縦組みの縦中横で括弧類が両端にあるとき、両方のアキが0%になるとありがたいです。

    環境

    • macOS 12.7.3(Apple Silicon)
    • Illustrator 2024(28.5.0) この仕様がいつからあるのかわかりませんが、少なくともCS6では再現します。

    再現手順

    1. 縦組みポイント文字に「100gの水にとける物質の質量〔g〕」と打つ
    2. 〔g〕に縦中横をかける

    期待する結果

    括弧はそれぞれアキ0%になり、文はセンターに揃います。

    実際の結果

    "〔"は50%アキ、"〕"は0%アキになり、文がセンターに揃わなくなります。

    回避策

    • 文字組アキ量設定をなしにすると各アキは50%になり、ひとまずセンターには揃う
    • 行末に縦中横でない文字を追加すると各アキは50%になり、ひとまずセンターには揃う
    • 行末にカーニング500を追加すると各アキは50%になり、ひとまずセンターには揃う

    添付したファイル

    • tcy_paren.ai
    • tcy_paren.jpg
    • expected_result.jpg
    • actual_result.jpg
    13 votes

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  18. Windows 11 Professional, Adobe Illustrator 28.5 64bit

    Bei der mehrfachen Verknüpfung eines Bildes in einem Dokument war es bisher möglich, wenn man das Bild aus dem Ordner in z.B. einen Ordner erledigt geschoben hat, auf alle anwenden einzustellen und man musste nur 1 x ein neues Bild aussuchen und verknüpfen und alle weiterenb gleichen Bilder im Dokument wurden automatisch getauscht. Das Fubktioniert leider nicht mehr.

    1 vote

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    1 comment  ·  Other...  ·  Admin →
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  19. フォントのアウトラインを取ると中が塗りつぶされる

    あるフォント(DFP中太丸ゴシック)の「管理部 部長」をアウトライン化すると「部」の文字の一部が塗りつぶされる。添付参照。
    他のフォントや文字では発生しない(自分が調べた限りです)
    現象はwindows版のイラレでのみおこり、同じファイルをMacのイラレで開いても起こりません。

    win10/イラストレーター28.5

    ※イラレCS2でも起きませんでした

    1 vote

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  20. Bug - Blank Workspace

    When I open an AI file there seems to be a 80/20 chance that it will not display properly. As the file is opening I can see everything but the moment it's fully loaded the workspace goes completely blank (gray without an artboard). I can still see toolbars and can move around the workspace. I can even select all and delete unseen assets but I can't draw new ones.

    I have to close and reopen the file multiple times until it happens to show up. I've already tried:
    • Resetting Preferences
    • Uninstalling and reinstalling Illustrator
    • Renaming the UXP/other…

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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