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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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7712 results found

  1. 스포이드로 다른 쉐입을 찍으면 흰색깔로 바뀝니다.

    원래 스포이드로 다른 쉐입을 찍으면 그 쉐입이 가지고 있는 속성(색깔, 획 등)이 모두 복사되어 들어와야 되는데 적용이 안됩니다.
    무조건 흰색으로 바뀝니다.

    버전: 2021 (최신 버전도 똑같음. )

    운영체제:

    12th Gen Intel(R) Core(TM) i7-12700F 2.10 GHz
    32.0GB(31.8GB 사용 가능)
    64비트 운영 체제, x64 기반 프로세서
    Windows 11 Home

    1 vote

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    1 comment  ·  Actions  ·  Admin →
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  2. Recolor Artwork tool broken

    Mac Sonoma 14.2.1, Illustrator desktop 28.5 Recolor Artwork,
    1) I click on the arrow between current color and new color to prevent the tool from changing the current color but the tool is changing the color anyway and including it in the mix when rotating colors around from a color group.
    2) Two colors are in a current color row and I used to be able to drag one of them out to an empty row, but now when I attempt to drag just one of the two, they both move.
    I have tried closing the program and restarting program,…

    1 vote

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  3. Exclusive to Mac Version: Lines Appear in PDF/x-4 Files, Not Present in Windows Version

    When placing a compatible PSD file (*1) into an AI document and exporting it as PDF/x-4, there has long been a bug where black lines appear on the edges of transparent areas. This issue has been fixed in the Windows version, but it remains unresolved in the Mac version, even in version 2024.

    The issue does not occur in the Windows version, even with the same version of Illustrator. It only happens on the Mac version.
    It occurs whether the PSD is linked or embedded.
    Even if an AI file is created on Windows and has no problems in the…

    110 votes

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  4. Canvas is flickering after waking the computer up

    Flickering around the artboard when the type tool is selected. The system had been in sleep mode for about an hour. When I returned, dragging my mouse over the window, the area surrounding the artboard flickered. Every mouse movement made the background flicker. It did not happen if the window was not the foremost window active.

    1 vote

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  5. Activated fonts in Creative Cloud do not show in Illustrator

    The ...
    https://fonts.adobe.com/fonts/mrs-eaves#fonts-section
    ... will not show as activated in Adobe Illustrator. It is activated in Creative Cloud but is shown as a missing font.

    1 vote

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  6. 68 votes

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    Hello all,


    The 'Apply to all' checkbox has been brought back in the Replace missing link dialogue.


    'Apply to all' checkbox was removed when we introduced the 'Auto-relink' (search for missing links in this folder) functionality, as we though 'auto-relink' is going to take care of the 'replace all' workflow as well. But it didn't work as expected in few cases as pointed out by some of you.


    Hence, with the latest release V29.2 (full roll out happens on Jan 9), we have decided to revert to the earlier experience whereby we are bringing back 'apply to all' checkbox and rolling back the 'auto-relink functionality.


    Because of conflicts, both of these functionality cannot co-exist unless we make some significant changes to the relinking experience.


    As we understand, 'replace all' was a important workflow for most of you, so we decided to quickly bring it back while working on the overall…

  7. Pattern shifts when opening a SVG file

    When I try to open an SVG file with patterns, they seem to randomly shift. It might be an issue with the origin point, but I'm not sure. When I open the SVG file in Inkscape or an internet browser, everything appears fine. However, in Illustrator, the patterns always shift regardless of the settings and preferences.

    1 vote

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  8. Illustrator crashes when saving big files

    Please have Illustrator stop crashing when opening big files and when you hit COMMAND + S to save... SAVE THE FREAKING DOCUMENT

    1 vote

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  9. Renamed asset does not change link name in the cloud link

    I dragged objects into the Library window to create a graphic asset in Illustrator and it's given a default name of "Artwork 1". I then renamed the file to "rename-test" and then dragged it into both an InDesign file and a blank illustrator file, and I noticed that the listed name says "rename-test" in the Libraries window in both apps, but the actual link name is still listed as "Artwork 1.ai". Why doesn't it show up as "rename-test.ai" in the Link window?

    Screenshot 1 from Ai:
    showing default name in Library window as "Artwork 1.ai"

    Screenshot 2 from Ai:
    showing…

    3 votes

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  10. When i save a document as a PDF the first page is empty

    When i save the file as a PDF the first page is empty, the rest of the document is ok but the first page is blanc

    0 votes

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  11. Mouse button abnormally released/pressed

    OS: MacOS Sonoma 14.2.1
    GPU: Intel Iris Plus Graphics 655 1536MB
    Ai version: Adobe Illustrator 2024 28.4.1

    Hi,
    we are developers of an app with hotkey customizer running in background.
    The app works fine most of the time,
    while confronting some difficulties on interacting with Ai.

    The basic idea of the app is registrating key event observer to the system,
    then either intercepting the customized hotkey or leaving others to system for further transmission.

    However, after we register the listener,
    Ai seems sometimes skip the mouse-releasing event of a click,
    and then hanged in a "dragging" state until another click.…

    2 votes

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    0 comments  ·  Other...  ·  Admin →
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  12. 1 vote

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  13. Exporting a batch of artboards as SVG results in wrong files

    I'm exporting multiple artboards as SVG using ⌘⌥E command and while artboard names are correct and the window previews are also fine I realized the exported files are wrong. The names are right but the content is not matching with the corresponding artboard. I'm on Illustrator 28.5 and the file has 28 artboards

    1 vote

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  14. GPUプレビューモードで高解像度2階調の埋め込み画像の表示がおかしくなる。

    macOS13.6.6〜13.6.7
    Illustrator ver.28.5

    再現手順
    1.1200ppi程度のモノクロ2階長画像を用意する。
    2.IllustratorにてGPUプレビューの状態で1.の画像を配置
    3.配置した画像を埋め込むと表示が反転する。

    期待する結果
    埋込前と埋込後で表示がかわらない。

    実際の結果
    埋め込んだビットマップの表示が反転される。

    現状の回避方法
    埋込んだビットマップ画像が存在するドキュメントではCPUプレビューかオーバープリントプレビューで表示を行う。

    これはGPU表示における不具合です。PDF保存などを行うと正常に保存されますが、GPUプレビューが使えない状態というのは作業性が悪くストレスがたまります。

    10 votes

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  15. Image resolution differs depending on image orientation

    When placing an image in Illustrator, the image format is HEIC, and in portrait mode or landscape: The landscape picture shows the amount of ppi as 1 logical number. The portrait mode picture shows 2 numbers for ppi, and they are totally different.

    1 vote

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  16. Program immediately crashes

    In Swatches panel, when clicking on 'Swatch Options' icon, program crashes immediately. closes and bug report window comes up.

    iMac 2023
    Apple M3
    8 GB
    macOS Sonoma 14.5

    1 vote

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  17. 15 votes

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  18. Character line height has to be entered twice before it changes

    If I ever want to manually enter a specific line height for text, the first time I type it in and hit "enter" it automatically reverts back to auto (or whatever it was previously). I have to open the character panel again and do it a second time for it to actually change. This has been the case for awhile and makes no sense!

    1 vote

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  19. DXF files exported with wrong scale

    DXF files exported with wrong scale, final dimensions exported totally different from my AI file.
    I'm working under mm scale 1:1 under illustrator.
    Version is 28.5.

    1 vote

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  20. 生成されるグラデーションはグラデーションではない

    2024年前半頃に作成したデータについて解説します。
    グラデーションツールで単色(特色濃度100%)から透明(特色濃度0%)になるグラデーションです。(A参照)黒の矢印で指し示している部分までは均等に濃度100%が入るはずなのですが、データ上でもよく見ると黒の矢印で指し示している位置の前後が濃い色になっているのがわかるでしょうか。このデータを最終、印刷(印刷業者に依頼)まで進めて商品をお客様に納品したところ、納品先の顧客からクレームが入りました。納品された商品を見るとAの写真で示したように黒の矢印周辺が一番色味が濃く出ており(筋が入ったような状態)本来矢印より下の部分も全く同じ色(濃度100%)で出るべきところが薄くなっているんです。(参照B)
    しかも濃度100%より上の部分がすごく汚いムラのあるグラデーションになっています。
    私自身、DTP業界で20年以上仕事をしていますが、年々イラレの品質低下が著しいことを恐らく長年愛用されている方ほどお気づきかと思います。
    20年程前もグラデーションツールで作成したグラデーションをフィルム印刷するとグラデーションの段階がまるで階段のように縞々にでたことを思い出しますが、その解決方法として使用していたのがブレンドツールという強い味方。ステップ数を細かすぎるというくらいに細かい設定にすることでスムースなグラデーションを再現できます。
    が、しかし。
    今回の件で次回の印刷に向けて解決策を講じようとブレンドツールで同じグラデーションを作成したものの、いくらステップ数を増やそうとも、なめらかなグラデーションにならないのです。(C参照)
    そしてcの画像を見て観察眼の鋭い方ならお気づきかと思いますが、
    テップ数50のところを見て気づきませんか。一段一段のステップがグラデーション表現されており、そのグラデーションがまさに上に向かってゆくにつれて濃く表現されていることを。
    本来であればもちろん一段一段のステップが同じ均一の色味になるので絶対にこういう表現になるはずがないですよね。
    グラデーション表現の不具合と同じことが、このブレンドツールに於いても起こっています。

    今回実際に商品としてお客様に納品しており、このグラデーションの不具合が原因で金銭的損失を被りました。
    グラデーションツールに問題があった時の回避策としてブレンドツールを使っていたのに、それも使い物にならないとなったら、この手のデザインは使えなくなります。
    深刻に受け止めていただきたいですし、細部にまで注意を払って改善していただきたいです。

    1 vote

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    6 comments  ·  Gradients  ·  Admin →
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