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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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7711 results found

  1. livecorners selecting multiple shapes in Windows

    You need to click Ctrl to use live corners for both shapes

    1 vote

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    1 comment  ·  Tools  ·  Admin →
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  2. Problems with Photoshop Effects

    Lately, everytime I try turning a vectored shape (after I gave it a gradient mesh) with no stroke, I constantly keep getting stray white pixels inside the stroke that seem to trace the stroke. I'm trying to make a quality illustration, but these pixels are keeping me from doing that. Thank you!

    2 votes

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  3. Workspace keeps disappearing

    I had a custom workspace of everything I needed and right where I wanted it. Multiple times now I open up AI and my workspace is no longer there. I create a new one just how I want it again, and a short time later it disappears again and I have to start all over again. I don't know if its happening because of updates or something else, but it's frustrating and it throws off my workflow cause I have to keep taking take to reset everything.

    2 votes

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  4. Editing a repeat object unhides unrelated objects

    When editing a repeat object in isolation mode then after exiting the isolation mode, other (unrelated) objects that were formerly hidden, get unhidden.

    7 votes

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    6 comments  ·  Repeats  ·  Admin →
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  5. All menu item shortcuts are grayed out

    Illustrator 2023, v27.7
    MacOS Ventura 13.2.1
    Wacom intuos pro
    Apple Magic Mouse

    at some point, all the shortcut menu items became grayed out...I can USE the actual shortcuts like CTRL+X and CTRL+V
    i can select the commands in the menu and get them to work...but it's weird... not sure if it is associated with other weird behaviors like not being able to select and move an object?

    1 vote

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  6. Illustrator (still) cannot read TIF files.

    When can we remedy this? I cannot open or place a TIF file in Illustrator 27.6.1. The error message is the file is an unknown format and can't be opened.

    There are reports on this page still open from 2021. When will this be fixed?

    I have several TIFs from a museum to lay out for printing and I'm having to individually bring them all in to photoshop and export them as a different format.

    2 votes

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  7. Rotate around a circle changes colours and appearance

    When rotating around a center point on some angles the colours and shapes change of their own volition.

    1 vote

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    1 comment  ·  Tools  ·  Admin →
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  8. Arrow keys just stop working in Illustrator 2023 Mac

    Since the last update to 27.7 on my Mac (Monterey 12.6.7), the arrow keys just stop working, andI have to quit and relaunch Illustrator to get them to work again.

    1 vote

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    4 comments  ·  Performance  ·  Admin →
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  9. Words get broken when hyphenation is off with no hyphens

    Illustrator (since a long ago) has a habit of breaking words in area type texts when it should not. Take a look at the test file and watch the attached GIF.

    As you can see, the second word is a long one, and Ai for some reason breaks it — although Hyphenate is off (and the language is properly chosen).

    No hyphen also is displayed at the end of the line, the word is just split.

    If we toggle the Composer from Single-Line to Every-Line, Ai at first correct the tracking and fits the word... but once the container is…

    14 votes

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    It turns out the file in the original report has a singular Latin 'o' mixed into the Cyrillic text, and this makes it break without a hyphen.

    The font team notifies that Unicode standart prescribes to not break between two scripts that use spaces as word breaks, so this problem can fixed sometimes later, when the team revises their reflow strategy.

    As for now, be notified it’s a very narrow case, and is a good sign that your text has homoglyphs in it.

  10. Se me cierra illustrator de manera inesperada y pierdo todos los cambios realizados

    Se me cierra illustrator y pierdo el trabajo de mas de 4 hs, aún habiendo guardado el archivo en pdf. No se porque no reconoce todos los cambios y se cierra automáticamente sin informar ningun error. Tengo windows 10

    1 vote

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    0 comments  ·  Actions  ·  Admin →
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  11. File on cloud didn't save before crash

    I was editing a file from my cloud when suddenly it crashed. When i opened the Illustrator again , it says that the file was last edited 24 days ago , but i worked on it 7 days ago too.

    Windows 11 , Adobe Illustrator 27.7

    1 vote

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  12. Bug deletou todo o arquivo que estava salvo no pc anteriormente

    Eu estava trabalhando no arquivo há 6 horas, salvando tranquilamente, quando transformei em traçado uma imagem tudo ficou branco como se tivesse deletado tudo. Fechei e abri de novo sem salvar, quando o arquivo abriu veio todo em branco.

    1 vote

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  13. Tool bar and windows not visible on start up

    Illustrator doesn't show any toolbars/widows when it is starting up. Also, it's not possible to create a new document.

    1 vote

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  14. can't create a new file in Illustrator

    It crashed once and since then it won't let me create new files (even after reinstall)

    1 vote

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    5 comments  ·  Actions  ·  Admin →
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  15. Blend Modes

    Blend modes are not working

    2 votes

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    1 comment  ·  Other...  ·  Admin →
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  16. copy and paste text

    I can no longer copy and paste text into illustrator. HELP

    7 votes

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  17. テキストコピー&ペースト時に、書式がコピーされない

    〜環境〜
    M1 Mac mini
    macOS Ventura(ver13.4.1)
    Adobe Illustrator 2023(27.7)

    書式ありのテキストをコピー・ペーストすると、
    その書式が継承されない。
    今日までは特に問題なかったが、今気づいた次第です。
    同様の現象を解消された方がいらっしゃったら、
    解決方法を教えていただければ幸いです。

    ちなみに、
    1)環境設定>クリップボードの処理にある、
      『ペースト時:書式なしでテキストをペースト』の
      チェックボックスは、チェックを入れていない。
    2)環境設定リセットを行うも変化なし
    3)Mac本体再起動しても変化なし
    4)Illustrator字体再起動しても変化なし

    2 votes

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  18. SVG export Illustrator 27.6.1 and 27.7 not created

    Bonjour,

    Dans les versions 27.6.1 et 27.7 sur PC Windows 10, quand j'exporte mon fichier en utilisant Fichier>Exporter pour les écrans, je n'ai aucun fichier SVG créé. Rien.

    J'ai réinstallé la version 27.5 et çà marche.

    Cordialement.


    Hello,

    In versions 27.6.1 and 27.7 on Windows 10 PC, when I export my file using File>Export for screens, I have no SVG file created. Nothing.

    I reinstalled version 27.5 and it works.

    Best regards.

    1 vote

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  19. Bug: Adobe Acrobat PDF fields are no longer retained in Illustrator file

    Adobe Acrobat PDF fields in a Illustrator PDF file should be retained upon save. Up to version 27.5, Illustrator did respect and retain PDF text fields, I started noticing the issue in Illustrator 27.6.1 and 27.7

    1. OS: macOS Ventura 13.4

    2. Affected AI versions: 27.6.1 and 27.7

    3. Steps to reproduce problem: Open an existing illustrator PDF file that has Acrobat PDF text fields embedded, make any change and then save the file. After re-opening the file, the Acrobat PDF text fields are no longer present.

    4. Expected results: Acrobat PDF text fields in a Illustrator file should be retained upon save. Up…

    4 votes

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  20. Placing Linked PDF file with "Show Import Options > Crop to:", placement doesn't obey the option selected

    On the latest update to Illustrator (early July 2023), when placing a PDF with "Show Import Options", no matter which option is picked (Art, Crop, Trim, Bleed, Media), it always places to the crop/artboard, even though there is bleed set and larger media/artwork beyond the artboard in the PDF.

    2 votes

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    0 comments  ·  Other...  ·  Admin →
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