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Illustrator (Desktop) Bugs

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When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

What can we fix in Illustrator (desktop)? Vote or report a bug — one problem per entry, please.

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7892 results found

  1. Shift + Reflect (O) tool is too jittery to be usable

    The Shift + Reflect (O) command does a very poor job of constraining a reflection. The reflection jitters regularly – sometimes it takes several tries to complete a simple 90 degree reflection. Can the tolerances please be loosened off a bit so that constraining with shift is more useful. I have noticed this behaviour over several versions of illustrator.

    2 votes
    1 comment  ·  Snapping  ·  Admin →
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  2. AI 28.0 preferences corrupted by 28.1 with some 3rd party plugins

    When updating from Illustrator 28.0 to 28.1, some preference files may be corrupted if AI is running certain 3rd party plugins. These include any written with Hot Door's CORE and incorporating a WebView widget to display a web page, but I have received reports of this behavior with some SDK plugins as well.

    The problem it creates is that new files are not added to the File > Open Recent Files list, and any change to a different workspace is not saved.

    For my macOS Ventura with AI 28.1, deleting these preference files solved the problem: Plug-in Cache and plugincache.bin.

    …

    2 votes
    0 comments  ·  SDK and Scripting  ·  Admin →
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  3. Coordinates for Symbols within Symbols

    When placing a symbol within another symbol, the coordinates listed in the properties panel no longer work.

    I create a symbol of a page labelling it "Page Right" and setting the registration point for the upper left. If I open the symbol and select the artwork it will register at 0,0 as expected.

    Back in the main canvas, I drag a copy of the symbol to the left, transform it by reflecting vertical and save it as a symbol labelled Page Left with registration point in the upper left again.

    Now I select the two symbols, align vertically by center…

    2 votes
    1 comment  ·  Symbols  ·  Admin →
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  4. Don’t allow to create anything in the dedicated Dimensions layer except dimensions

    标注尺寸后新建图形问题
    当标注完尺寸后，新建图形会出现在尺寸图层，要想在原图层绘制，必须选择原图层后再建立，我认为这是一个bug，尺寸图层作为一个特殊的独立图层，不应该有其他图形出现。当尺寸标注完绘制新图形时，软件应该自动识别这不是尺寸标注操作，应该回到原图层，不应停留在尺寸图层。

    2 votes
    0 comments  ·  Tools  ·  Admin →
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  5. Start screen shows "Welcome to Photoshop" 🤷

    Title says it all!

    Illustrator 28.1
    MacOS Sonoma 14.1 (23B74)

    1 vote
    0 comments  ·  Launch  ·  Admin →
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  6. Drop shadows appear lighter in v28.1

    Drop shadows appear lighter in version 28.1 compared to previous versions.

    Applying a drop shadow and opening the same file side-by-side in two versions makes this clear. Both shadows have the same settings, files have the same colour settings and profile, and are displayed on the same monitor.

    The example images show version 28.1 and 27.9, but the change is evident between 28.0 and 28.1.

    11 votes
    12 comments  ·  Effects, Appearance, Graphic Styles  ·  Admin →
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  7. レイヤーのロックをはずしても、外れてないエラー

    レイヤーのロックをはずしても、外れてない時がある。ロックを外した後、オブジェクトを触ろうとすると触れなくて、レイヤーをチェックすると、ぱっとロックマークが復活するエラーがある

    1 vote
    2 comments  ·  Layers  ·  Admin →
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  8. Dimension Tool Options dialog always uses points for Offset and Extension fields, even though document units differ

    Dimension Tool Options respect my chosen Type and Stroke units, but ignore General units, when I open Options dialog or Properties.

    If I choose, say, millimeters for my document, I want to define offsets end extensions in millimeters as well, not points.

    Does not help if I set these in Document Setup as well.
    Please make these consistent!

    6 votes
    0 comments  ·  Tools  ·  Admin →
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  9. Adobe Illustrator 28.1 creates a pdf where the colour space of the custom profile is incorrect

    Hello,

    Yesterday, after installing the new Adobe Illustrator update to version 28.1
    the error I reported earlier came back.
    When saving a file with a custom profile
    to PDF-X4, the Output Intent profile is incorrectly saved.

    I have already reported this bug in this thread, which occurred with version 17.8.1 in this thread: https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/47158804-adobe-illustrator-27-8-1-creates-a-pdf-where-the-c

    Video of the error here: https://youtu.be/DAEHEL4xT4o

    Original AI File - https://1url.cz/buDu7
    PDF created in AI 28.1 - https://1url.cz/auD1t (Adobe Acrobat opens with the error "An error occurred while processing the page. Erroneous color space")

    PDF created in AI 27.7 - https://1url.cz/LuD1M
    Icc profil - https://1url.cz/CuD1u
    Adobe…

    2 votes
    2 comments  ·  File Save, Import and Export  ·  Admin →
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  10. Compound shapes don’t divide objects below

    2 votes
    7 comments  ·  Pathfinder and Compounds  ·  Admin →
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  11. macOS --> AI --> Alle Werkzeuge --> Crash

    1 vote
    0 comments  ·  User Interface  ·  Admin →
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  12. 'Photoshop.jsx' script error when Illustrator launches

    1. windows 10
    2. 28.0 (64-bit)
    3. non.
    4. wish to solve it.
    5. uploaded.
    1 vote
    0 comments  ·  Launch  ·  Admin →
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  13. Swatches panel does not remember the size of chips when toggling List / Thumbnails view

    When I choose to display Large Thumbnail View in Swatches panel’s flyout menu, I expect Ai to respect my size choice and remember it, when I use the two buttons in the panel itself to switch List / Thumbnails modes.

    Instead, Illustrator forces it to Small (which can be OK, since I never chose the List to be large) and does not even remember my previous choice when I switch back (which is totally not OK).

    See the GIF, please.
    Love and honor user data. This is what we use the app for — to create data. This includes not…

    7 votes
    1 comment  ·  User Interface  ·  Admin →
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  14. Fix rich tooltips causing screen flickeringin still in 28.1 64 bit win 11

    Please fix rich tooltips. they still keep flickering the screen completely when the pop up. User fix is to turn rich tooltips off in prefernces.

    0 votes
    2 comments  ·  User Interface  ·  Admin →
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  15. Making adjustments to a value within a panel's field, either through a scroll wheel or a swipe up/down gesture, operates inversely.

    1) Click on a field with a certain value in a panel (e.g., "Keyboard Increment" value in the "Properties" panel).
    2) Scroll up or down to adjust its value.
    3) Scrolling up will result in decreasing the value.
    4) Scrolling down will now result in increasing the value.

    This is counter intuitive. It should work vice versa. Scrolling UP should INCREASE the value, and scrolling DOWN should DECREASE it.
    Please, fix it.

    2 votes
    9 comments  ·  User Interface  ·  Admin →
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  16. AI CC V 28.1 Windows 10 Extrusion (3D and materials) no more working for some objects

    I am no more able to complete the extrusion of a disc object for which I previously removed parts of it using the pathfinder substraction tool. Substraction is working well, but extrusion is not. Once started, the extrusion process does not complete. I had to revert to Illustrator 28.0 to make it work.

    1 vote
    5 comments  ·  Pathfinder and Compounds  ·  Admin →
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  17. All files appear pixelated when opened

    AI was working fine yesterday. Now no matter what file I open, all of the graphics in the file are pixelated. Need help in fixing this.

    1 vote
    1 comment  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  18. The small Generative AI marketing window won't close.

    When starting work this morning, a small marketing window popped up inviting me to try Generative AI. I click on the little X in the upper corner but it wouldn't close without restarting Illustrator. These marketing windows are interfering with production and are useless, please stop using them.

    20 votes
    6 comments  ·  User Interface  ·  Admin →
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  19. 'Crop Image' shows incorrect dimensions

    When you crop an image, the 'Crop Image' function displays the final dimensions.

    However, these dimensions are wrong.

    It seems that 'Crop Image' is showing the dimensions rounded to the whole number, without actually cropping the image to a whole number.

    Crop Image should display the correct dimensions, otherwise this function is useless.

    2 votes
    0 comments  ·  Other...  ·  Admin →
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  20. Opening file doesn't show canvas until minimize/maximize app window

    The welcome screen options to launch recent files look fine. But it can take a few double clicks to actually open the file. And when it does open, it looks like it freezes (but doesn't freeze) but it shows the UI but where the canvas should be still shows the welcome screen. No matter whether I wait a few seconds or a few minutes, to see the canvas, I need to click the maximize/restore button to shrink the window. The app has to adjust the UI and canvas for the smaller window and starts showing the canvas.

    Screencast of the…

    1 vote
    1 comment  ·  Other...  ·  Admin →
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