8252 results found

1. Outlined text corrupting in "placed" logo files

   AI logos with outlined text are being clipped/thinned/skewed when placed in both Illustrator and InDesign in 2025 apps.
   Can we expect a fix in an upcoming update soon?

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   1 comment  ·  Images, Links  ·  Delete…  ·  Admin →
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2. Unknown error during file import

   Illustrator 2025 (29.1)
   MacBook Pro M3 16"
   MacOS Sonoma 14.7.1

   When importing I'm getting a random "Unknown error" message. Afterwich the import failes.

   This seems chipset related. When I boot Illustrator 2024 (28.7.3) in Rosetta mode, the error is gone.

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   3 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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3. Partial selection of points is lost (the whole object becomes selected) when Undo and/or Redo are used

   Procedure:

   1. Make a complex selection of several points of an object with the Direct Selection Tool (white arrow)
   2. Double-click the Direct Selection Tool in the Toolbar (or press Enter) to bring up the transform dialog
   3. Enter values and confirm transformation with OK
   4. Undo
   5. The selection switches to entire object.
   12 votes

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   10 comments  ·  Selection  ·  Delete…  ·  Admin →
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4. Fill gradient cannot be saved

   Fill gradient, save, and then open the file. Gradient colors will become invalid

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   2 votes

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   2 comments  ·  Other...  ·  Delete…  ·  Admin →
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5. Dragging objects conflicts with Screen Sharing in Sonoma

   Dragging an object tries to convert it into EPS format.
   More information here:
   https://community.adobe.com/t5/illustrator-discussions/recurring-quot-converting-dragged-items-to-eps-fortmat-quot-dialog-box/td-p/14148683/page/2

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   0 comments  ·  Other...  ·  Delete…  ·  Admin →
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6. Automatic and manual saving does not function

   Autosave and manual save does not work for Illustrator.
   I created a file, worked on it, saved intentionally several times, but after a day of work illustrator has not saved anything neither locally nor in the cloud.

   The autosave function is on.

   Does anybody know what could be the issue?

   Thanks in advance.

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   1 comment  ·  Other...  ·  Delete…  ·  Admin →
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7. Paragraph style with bulletpoints doesn't apply bullets when coming from CC library

   When I make a new paragraph style with bullets or numbering in an Illustrator document, I would like to reuse that. When I copy the style to the CC library, and apply that in a new document: the bulletstyle or numbering is lost.
   Instead when I copy the textbox to the library, and place that in a new document, the paragraph styles behave identical to how they did in the original document.
   I would suggest to make an improvement there, and not break the functionality of the paragraphstyles when used in a proper way through the library.. For me this is a bug.

   When I make a new paragraph style with bullets or numbering in an Illustrator document, I would like to reuse that. When I copy the style to the CC library, and apply that in a new document: the bulletstyle or numbering is lost.
   Instead when I copy the textbox to the library, and place that in a new document, the paragraph styles behave identical to how they did in the original document.
   I would suggest to make an improvement there, and not break the functionality of the paragraphstyles when used in a proper way through the library.. For me this… more

   2 votes

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   0 comments  ·  Cloud, Libraries  ·  Delete…  ·  Admin →
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8. Outline view not work on AMD graphics

   Outline view does not work on my PC, AMD 6650XT Illustrator 29.1 or beta.
   This is my system info.

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   2 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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9. Layers get messed up when exporting

   Export JPG and PNG, the layers messed up, the hidden layers show up, and the layers on top showed being covered by the objects from the layers down.

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   1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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10. 段落の文字揃えが正しく行われない

    段落の文字揃えが正しく行われません。
    中央揃え、左右揃えにしても、段落を変えるごとにテキストが斜めになっていきます。
    以前作成したテキストに変更を加えるとなります。

    1 vote

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    2 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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11. Gaussian Blur Effect Changed in 29.1 from 29.0.1

    As previously reported in July 2020 when this happened with 24.2: https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/40865740-gaussian-blur-effect-producing-different-results-f

    This was last an issue with 24.2.3, and since 24.3 it had been successfully fixed with consistent results in 29.0.1.

    December 2nd, 2024: We have discovered that the issue is how the Gaussian Blur effect performs on Process vs Spot colours.

    In 29.1, Gaussian blur now produces an identical effect on both process & spot colours. We'd consider that a fix, as a designer should expect the same result no matter the colour used.

    The challenge here for Adobe is weighing "fixing the blur" vs customer legacy files. As you can see in the comments from my previous July 2020 bug report, customers may have a client with approved files from a previous version of Illustrator.

    To save customers from having to reconstruct existing approved designs with a combination of offset path & new gaussian blur values to try and match previous versions of Illustrator...

    PROPOSAL: Adobe to please add a "Legacy Spot Colour Gaussian Blur" effect under "Effect →Blur" category.

    This way, new designs made in 29.1 onward can use "Gaussian Blur", but if you need to update a file made in 24.0 or 24.3 to 29.0.1, you can just replace the Gaussian Blur with "Legacy Spot Colour Gaussian Blur" on the affected spot colour shapes.

    EDIT: Instead of adding a separate "Legacy Spot Color Gaussian Blur", add it as a check box below the Gaussian Blur radius setting. That will make handling old files in 29.x much more efficient. 😎👍

    As previously reported in July 2020 when this happened with 24.2: https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/40865740-gaussian-blur-effect-producing-different-results-f

    This was last an issue with 24.2.3, and since 24.3 it had been successfully fixed with consistent results in 29.0.1.

    December 2nd, 2024: We have discovered that the issue is how the Gaussian Blur effect performs on Process vs Spot colours.

    In 29.1, Gaussian blur now produces an identical effect on both process & spot colours. We'd consider that a fix, as a designer should expect the same result no matter the colour used.

    The challenge here for Adobe is weighing "fixing the blur" vs customer legacy files.… more

    2 votes

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    1 comment  ·  Effects, Appearance, Graphic Styles  ·  Delete…  ·  Admin →
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12. Pantone or other book colors in a CMYK document look fine in Overprint preview mode but get exported to an RGB images as dull

    When we add a Pantone or a different book color into a CMYK document, we can see how it looks 'for real' when we enable Overprint mode — all fair.

    Then we would need to share this image with a client, so we export an RGB image... and this image shows out vivid book color as a dull-and converted-to-CMYK-and-then-to-RGB color — which is not what we have in mind.

    This is a bug, honestly, I think, but also a request — we need to be able to export images as we see them in Overprint Preview mode... Ai respect overprints (there was a problem with that: http://illustrator.uservoice.com/forums/333657/suggestions/37832167), but not fully when it comes to book colors.

    The only way to workaround is to temporarily switch the document’s color mode into RGB (and not to forget to undo this later).

    When we add a Pantone or a different book color into a CMYK document, we can see how it looks 'for real' when we enable Overprint mode — all fair.

    Then we would need to share this image with a client, so we export an RGB image... and this image shows out vivid book color as a dull-and converted-to-CMYK-and-then-to-RGB color — which is not what we have in mind.

    This is a bug, honestly, I think, but also a request — we need to be able to export images as we see them in Overprint Preview mode... Ai respect overprints… more

    7 votes

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    1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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13. Dimension tool not allowing scale change from drop down menu intermittently. Sometimes clicking Save doesn't do anything
    2 votes

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    3 comments  ·  Tools  ·  Delete…  ·  Admin →
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14. Subject: Issue with Type Tool - Font Changes Automatically After Pressing Spacebar

    Dear Adobe Team,

    I hope this message finds you well. I am reaching out to report an issue I am encountering with the Type Tool in Adobe Illustrator.

    When I select any font and start typing, the font automatically changes after I press the spacebar. This issue occurs regardless of the font selected, and I am unsure why this is happening.

    Could you please assist me in resolving this problem? I would appreciate your guidance on how to fix this issue or if there is a setting I need to adjust.

    Thank you for your help. I look forward to your prompt response.

    Best regards,

    Dear Adobe Team,

    I hope this message finds you well. I am reaching out to report an issue I am encountering with the Type Tool in Adobe Illustrator.

    When I select any font and start typing, the font automatically changes after I press the spacebar. This issue occurs regardless of the font selected, and I am unsure why this is happening.

    Could you please assist me in resolving this problem? I would appreciate your guidance on how to fix this issue or if there is a setting I need to adjust.

    Thank you for your help. I look forward to… more

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    4 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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15. Locked guides not moving with the artboard with Move Locked and Hidden Artwork with Artboard enabled

    Locked guides are not moving with the artboard, despite "Move Locked and Hidden Artwork with Artboard" being enabled in Preferences > Selection & Anchor Display.

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    0 comments  ·  Documents and Artboards  ·  Edit…  ·  Delete…  ·  Admin →
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16. Illustrator Outline mode not working (still in normal mode but can’t move artboard)

    Anytime I want to enter Outline mode, it doesn't work. It should show black white outlined vector, but here only shows the artboard as normal mode, but cant move. The title bar showing Outline mode. Have tried to use CPU/GPU preview but still doesn't work.

    OS: windows 11 23H2 22631.4541
    Illustrator 29.1

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    0 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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17. Constant crashing - can't even move an object

    Have updated my illustrator to the most recent version 29.1.

    Using Mac OS Sequoa 15.1.1 - M1.

    1. I would make changes, scroll to another section of my frame. Return back and my changes were then 'reverted'.

    2. Every time I open the app it lags, spinning wheel of death, and all i'm doing is trying to maybe zoom in or out, copy or move an object.

    I have reverted to old versions, reinstalled etc

    It's a small file, good computer with heaps of memory.

    Illustrator is basically unusable at this point and can't do my work. .

    2 votes

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    1 comment  ·  Performance  ·  Delete…  ·  Admin →
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18. Illustrator JavaScript Scripting Reference.pdf Pages 46 (Documents Section)

    "ArtBoard" or "artBoard" ???? There must be consistency in capitalization
    [, numArtBoards]
    [, artboardLayout]
    [, artboardSpacing]
    [, artboardRowsOrCols])

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    1 comment  ·  SDK and Scripting  ·  Delete…  ·  Admin →
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19. ハンドツールから、他のツールに切り替えができなくなる。かなりストレス

    ハンドツールから、他のツールに切り替えができなくなる。

    2 votes

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    2 comments  ·  Tools  ·  Delete…  ·  Admin →
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20. Printed image dimensions .5" larger than dimensions in Illustrator

    Mac Sonoma
    Illustrator 29.1

    I am printing a mechanical drawing. I have added multiple dimensions. My image is 20/25" x 45 " so I am tiling my printout. No matter which printer I use and which print settings, my printouts are always .5" larger than the dimensions in illustrator. I have tried adding overlaps, printing on borderless paper, removing overlaps, etc. Nothing fixes this problem

    1 vote

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    1 comment  ·  Print  ·  Delete…  ·  Admin →
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    Need More Info  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    Please send the file and all the details to sharewithai@adobe.com for the team to review