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Illustrator (Desktop) Bugs

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  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
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7711 results found

  1. 1 vote

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    5 comments  ·  Other...  ·  Admin →
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  2. フォント検索中に落ちました。

    OS:Windows11
    ILLUSTRATOR: 27.8.20

    フォントを探していて、下記内容のダイアログを出力して落ちました。[Kill Process] [Ignore ] [copy] などのボタンが出ていたので、copy で内容を取得しました。


    出力されたエラーはこちらです。

    Debug Assert failed!
    {
    expression: "removedB || bNotExistingOK"
    hash: "ad5780dd-013c-9e84-ec7d-463b0000003a"
    lastError: "1400"
    sourceFile: "C:\Jenkins\ws\ilstmain\shared\META\dist\git\adobe\DVA\dva\shared\adobe\dvaui\ui\src\OSUI.cpp"
    sourceFunction: "dvaui::ui::UINode::UIRemoveTimer"
    sourceLine: "4969"
    threadID: "29340"
    threadName: "main"
    timestamp: "2023-06-24T11:09:11.0Z"
    }

    -------------- StackTrace --------------
    ai::controls::UIFontView<ClientFontType>::~UIFontView<ClientFontType> ( @ 0) (dvaai.dll+0x000000000012D142)
    dvaui::ui::UINode::UIDoTimerNotify ( @ 0) (dvaui.dll+0x000000000062EC6C)
    dvaui::ui::UINode::UIDispatchPossibleTimer ( @ 0) (dvaui.dll+0x000000000062D7DD)
    dvaui::ui::OSWindow::UIDispatchEvent ( @ 0) (dvaui.dll+0x00000000006D3943)
    dvaui::ui::OSWindow::UIHandleOSEvent ( @ 0) (dvaui.dll+0x00000000006D8CE9)
    dvaui::ui::OSWindow::StaticOSWindowWndProcImpl ( @ 0) (dvaui.dll+0x00000000006D1796)
    dvaui::ui::OS
    Window::UIUpdateScaleFactor ( @ 0) (dvaui.dll+0x00000000006DC283)
    dvaui::datatransfer::OS
    DropTarget::~OSDropTarget ( @ 0) (dvaui.dll+0x000000000030A7DC)
    dvacore::config::ExecuteTopLevelFunction (

    1 vote

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    1 comment  ·  Other...  ·  Admin →
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  3. Illustrator 27.6.1 randomly freezing...

    This is happenng to a few of the machines in my office. AI will randomly stop responding. The window will grey out and the only way to resolve is to force quit (I've given it an hour once to see if it resolved itself, but no).

    AI 27.6.1
    Windows 11
    Nvidia RTX A2000 12gb GPU
    i7-12700 CPU
    64G memory

    2 votes

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    1 comment  ·  Performance  ·  Admin →
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  4. Toggling Layer Visibility now Lags Greatly with each New Layer Added after introduction of Search to Layers

    In May 2022 (before Search Layers was added for example) you could have a file with 2600 layers and toggle the visibility on and off in less than a second. Now in June 2023 the same type of file takes 30 seconds to toggle the visibility of a single layer.

    Here's how to reproduce the BUG that has been introduced into ILLUSTRATOR now:

    I'm using a - Windows 10 Desktop
    Illustrator v 27.6.1
    ASUS Laptop with 40 GB of RAM
    1TB SSD drives and plenty of scratch disk and page file space.

    Reproduction Steps:

    1. create a new Illustrator document 1920x1080
    3 votes

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    2 comments  ·  Layers  ·  Admin →
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  5. Image Trace panel becomes empty when docked

    with the new update, image trace is not working properly. it keeps on being empty . and you can only choose from the options from above not in the window . then i have to always restart illustrator and close the tab of it and reclick the image trace tab for it to show temporarily because when you do an image trace then click on "advance" it will again be blank! no options just grey

    5 votes

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  6. Multiple plugin issues reported in Illustrator 2023

    Hi,

    When we open our recently updated Illustrator 2023, it reports a series of plugin issues, see attached. Please fix it.

    Thanks,
    Lior
    Hebrew University of Jerusalem

    1 vote

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    1 comment  ·  Performance  ·  Admin →
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  7. open not working

    When right clicking "Open with Illustrator" from a file in windows, Illustrator will launch but won't open the file.

    1 vote

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    1 comment  ·  Launch  ·  Admin →
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  8. Gaussian blur reverting when opacity is updated + blur effect creating a rectangular frame

    Gaussian blur gets disabled when you change the opacity of the shape; and will have to open the gaussian blur effect panel to re-apply the blur.

    2 votes

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  9. Shapes drawn with the pencil tool are always created with the basic fill appearance, even if "new art has basic appearance" is not checked.

    1. Create a new Illustrator document.
    2. In the Appearance panel, deselect "New art has basic appearance", if it's selected.
    3. Select the pencil tool and use it to draw a curved line.
    4. Set the stroke of the line to 10 point and the color to red.
    5. Set the fill to black.
    6. Draw another line with the pencil tool. The stroke is 10 point red, but the fill reverts to none.
    7. Repeat with the pen tool. This time, the fill stays black when a second line is drawn.

    This problem was not present in earlier versions of Illustrator.

    System: Adobe Illustrator 27.6.1, M2…

    1 vote

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    2 comments  ·  Tools  ·  Admin →
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  10. Color preview

    When I select an object I used to change the color and have a live preview before choosing it...why is not available anymore???

    3 votes

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    According to the team, there was an issue because of live color preview, and it had to be disabled in 27.6.1. The team is working on fixing the issue at the earliest, and then the live color feature would be in the release with the fix.

  11. AI 2023 no longer saving older as CS6 files that get recognized by other programs

    Illustrator 2023 version 27.6.1 no longer saves a file as CS6 that works with RD Works, a program used for laser cutting and engraving. I know it is due to Illustrator 2023. When I imported a previous project created in Illustrator 2022 and saved it as a CS6 file, they imported perfectly into RD Works without any problems. RD Works has never been updated on my computer for three years. Attached is a CS6 that opens properly in Illustrator yet is not seen by RD Works.

    I may have to uninstall Illustrator 2023 and go to an older version to…

    1 vote

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  12. cursor covers tool tip in tool selection

    When selecting tools to add to the toolbar, the cursor changes to an arrow pointing to the upper left. When I mouse over a tool that I might want to add to the toolbar, the tooltip appears under the arrow. Consequently, the first few letters are hidden beneath the cursor. The tooltip needs to either be shifted away from the cursor or drawn over the cursor.

    1 vote

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    1 comment  ·  Tools  ·  Admin →
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  13. Outputted colours differing on same artwork.

    Getting a problem where the outputted colour of a filled shape is darker than that of the same filled text box.

    I'm producing artwork that will be sublimation printed onto fabric. I out the artwork as an .eps file, I then print the artwork onto fabric and the same colour values are now massively different and stand out like a sore thumb!

    I've been producing artwork like this for the best part of 11 years now, and never had this issue!! Difficult to see the the attached photos.

    Illustrator v27.6.1

    1 vote

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    1 comment  ·  Print  ·  Admin →
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  14. Pressing Numpad Enter no longer commits editing a note for an object in 27.6.1

    In previous version hitting Numpad Enter in the Note filed in the Attributes panel would have commit the changes into the field (while the main Enter created a new line). In 27.6.1 it’s not longer working, hitting Numpad Enter does not do anything — even create a new line. It should work and commit changes :(

    Steps:
    1. Open Attributes panel
    2. In the panel’s flyout menu choose Show Note
    3. Create any object, keep it selected
    4. Put the cursor in the Note field in Attributes panel and type anything
    5. Press Numpad Enter

    Expected: editing should end
    Current…

    4 votes

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  15. Guides Hidden/Show Problem

    Illustrator Beta Ver: 27.8.After hiding the Guides lines, they are not visible when I press the become show button again.

    1 vote

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  16. Unable to "Save for Web (Legacy)"

    When trying to save for web I get the following error "Could not complete this operation. An unknown error has occurred"

    6 votes

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  17. Transparency panel shows 0% for the mixed opacity values

    When having a selection of art with mixed opacity values, Transparency panel should display blank, as Illustrator does for color values or stroke weights, but instead it lies they all have 0%.

    Take a look at the GIF attached.

    10 votes

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  18. Can't open document in which high dpi pictures are linked or embedded on apple silicon

    Can't open document in which high dpi pictures are linked or embedded on apple silicon

    Files for replicating bug : https://we.tl/t-P3NRtsd0Ue
    or https://shared-assets.adobe.com/link/973a7a70-f913-472a-64d1-474ceb6b6959

    Procedure to replicate bug : Open “ImportFileInside.ai” on Mac studio M1 (apple silicon) machine and change the links inside from “FileLowDPI.ai” file to “FileHighDPI.ai” file. It doesn’t work and show an error message but works on Intel based Macs.

    4 votes

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  19. Gaussian blur does not get rendered

    Two white stripes on the blue background have gaussian blur applied to them, but the effect is invisible (unless I reduce Document Raster Effects’ Resolution). The CS6 version is throwing you a warning it’s not enough RAM to apply the effect. The latest version just says nothing, it just calculates it, shows the progress bar, but doesn’t apply it (I checked this with the All the Warnings reset also).

    This same file has another problem, unfoldable layers — reported here: http://illustrator.uservoice.com/forums/601447/suggestions/46794262

    The test file is derived from the original provided by Glitschka Studios.

    1 vote

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  20. Unfoldable layers

    Illustrator does not display and allow to click unfold arrows next to these layers, despite the objects in them exist in the document.

    The other problem is the applied-but-not-displayed gaussian blur, but that’s the different problem: http://illustrator.uservoice.com/forums/601447/suggestions/46794277

    The test file is derived from the original provided by Glitschka Studios.

    2 votes

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    0 comments  ·  Layers  ·  Admin →
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