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Illustrator (Desktop) Bugs

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When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

What can we fix in Illustrator (desktop)? Vote or report a bug — one problem per entry, please.

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7924 results found

  1. Illustrator 27.9 not functioning even with the most simple tasks 2023

    I get a spinning wheel on the simple task of tipping and trying to move a 4-letter word. The word doesn't follow my cursor. I outlined the word, and I can't move it or duplicate without getting the spinning wheel. I created a simple rectangle and I get the same. Change color, resize, duplicate with keyboard, the same. I closed all other apps, the same. Can't work with the app, it's useless. Please help.

    1 vote
    3 comments  ·  Performance  ·  Admin →
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  2. Eliminate the "sticky" selection tool

    The latest 27.8.1 version selection tool acts like a magnet after an object selection and will often drop/release the selected object with wild and random predictability. It's a horrible bug. Unfortunately, I have to use Illustrator in my job. This is nothing like I've seen in all the decades of using Illustrator. Lots of UNDOs. I'm going to revert back to the previous version.

    2 votes
    1 comment  ·  Selection  ·  Admin →
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  3. Illustrator 27.9 Adobe PDF Preset will match what it was last modified to.

    This seems new to 27.9 and removes confidence in save presets.

    Steps to replicate:
    1) Save file as Adobe PDF format
    2) Select [Smallest File Size] from presets.
    3) Check Preserve Illustrator Editing Capabilities (note it now says: [Smallest File Size] (Modified))
    4) Click Save PDF
    5) Save file as Adobe PDF format
    6) Select [Smallest File Size] from presets.

    Notice the Preserve Illustrator Editing Capabilities is now selected. Also notice the preset name hasn’t changed to say it's (Modified).

    2022 Mac Studio M1 Max, Illustrator 27.9

    8 votes
    19 comments  ·  File Save, Import and Export  ·  Admin →
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  4. Layers’ colors get messed up when moving objects in and out of sublayers

    When moving an artwork onto another layer the indicator-color changes as expected. If the new layer however is nested in another layer, and the artwork is moved from the nested layer onto the parent layer, the indicator color remains the nested layers color.
    This can be fixed, by closing and opening the childview of the parent layer.
    Also this does not apply, if the artwork is moved directly onto the layer and not between existing artworks on that layer.

    01 - Artwork is moved onto a new layer
    02 - New layer is nested in an parent layer
    03 -…

    8 votes
    5 comments  ·  Layers  ·  Admin →
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  5. Repeat gizmo (number of repetitions) is invisible when zoomed out

    There’s something a bit inconvenient with the repeat tools: when they are small, you need to zoom in to be able to see the repeat gizmos.
    So, for 5 mins, I was trying to find a way to modify the number of repetitions without knowing I had to zoom closer. I realized that it would be handy to have them in the repeat panel instead of only relying to gizmos.

    1 vote
    0 comments  ·  Repeats  ·  Admin →
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  6. Can't move the Recolor Panel on a small screen

    My screen resolution is 1366 x 768, I am facing this problem since I started using this laptop (HP EliteBook 850 G3): everything in Illustrator is working fine, but I am not able to move Recolor Panel, because the top section of recolor panel is hidden under the ruler, I have to hide the ruler and how somehow hardly I can move the panel.

    2 votes
    0 comments  ·  User Interface  ·  Admin →
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  7. Colors Get Stuck in the Adobe RGB Color Space When Switching From Adobe RGB to sRGB

    When I change the document color profile from sRGB to Adobe RGB and then back to sRGB, all the colors get stuck in the Adobe color space.

    How to reproduce the problem:

    1) Create an sRGB document with an R: 0 G: 255 B: 0 object.

    2) Assign the Adobe RGB color profile.

    3) Assign the sRGB color profile.

    1 vote
    2 comments  ·  Colors, Swatches, Patterns  ·  Admin →
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  8. Item cannot be selected nor deleted

    Like the title says. Makes this bloated and over-rated tool even more frustrating to use.

    1 vote
    1 comment  ·  Selection  ·  Admin →
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  9. Illustrator's Extended Artboard scaling PDFs down 10% (normal), but ALSO changing resolution of placed raster images. (not normal)

    I work with people providing oversized graphics for convention displays. The new extended artboard is welcome, and people are using it, and when they export to PDF for print, the giant dimensions gets scaled down to 10% so it's compatible with older PDF versions. And then the printer can just scale 1000% to make the layout its normal size. While this is awkward, it's fine and can work.

    But what I discovered today is that scaling down to 10% changes the resolution of placed raster images. So, when that file gets scaled up 1000% any placed images are a lower…

    2 votes
    0 comments  ·  File Save, Import and Export  ·  Admin →
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  10. 均等配置したエリア内文字をポイント文字に切り換えると開始位置がずれる

    エリア内文字が均等配置で設定されている場合、ポイント文字に切り換えるとエリア内文字のエリアの半分開始位置がシフトする。

    mac0S 11.6.8 (Intel/imac27inch)
    Illustrator ver.27.9.0
    1. Tツールをドラッグしてエリア内文字を作成・入力する。
    2. 段落パネルにて1のエリア内文字に均等配置（どれでも良い）を設定
    3. 「書式→ポイント文字に切り換え」を実行。
    4. ポイント文字に変更されるが、開始位置がシフトする。

    期待する結果
    切り換えを行っても開始位置はずれない。

    実際の結果
    ポイントテキストの開始位置が大きくずれる。

    19 votes
    1 comment  ·  Type, Fonts, Text  ·  Admin →
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  11. Slanted instances are not properly sorted

    When a variable font has ***** axis and right leaning instances (common oblique styles) the Oblique instances gets sorted before the Romans on the font menu dropdown. See attachment.

    According to the OT spec, right leaning instances must use negative values, so I‘m guessing Adobe’s font menu is sorting instances by slnt coordinates in ascending direction when it should be in the other direction.

    This is not only bad and uncommon for users but is also pushing font developers to make fonts against the spec just to circunvent this situation. Plase fix.

    Note. All the fonts tested have proper STAT…

    8 votes
    2 comments  ·  Type, Fonts, Text  ·  Admin →
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  12. No overprint objects but a dash appears in Attributes panel

    Documents that have no fill or stroke objects set to Overprint show a dash in the Attributes panel checkbox that makes you suspect there is overprint. Confusing, nothing should be checked if nothing is set to overprint. The example show a dash for fill when the image is selected and a faint dash for stroke when the text is selected.

    1 vote
    3 comments  ·  Colors, Swatches, Patterns  ·  Admin →
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  13. Crashing on First Action in New Artboard

    Program crashing as soon as I perform the first action in a new whiteboard. No warning, report, or otherwise. Just closes. Compatibility report shows no issues:

    System Components:

    Operating System Windows v.10.0.22621.1

    No conflicts to report.

    Video Intel(R) UHD Graphics v.27.20.100.9664

    No conflicts to report.

    Video NVIDIA GeForce RTX 2070 Super v.31.0.15.3742

    No conflicts to report.

    Audio Intel(R) Display Audio v.10.27.0.10

    No conflicts to report.

    Audio NVIDIA High Definition Audio v.1.3.40.14

    No conflicts to report.

    Audio NVIDIA Virtual Audio Device (Wave Extensible) (WDM) v.4.49.0.0

    No conflicts to report.

    Audio Realtek(R) Audio v.6.0.9394.1

    No conflicts to report.

    Network Killer E3000 2.5

    …
    1 vote
    1 comment  ·  Performance  ·  Admin →
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  14. Paragraph Styles: Where has Paragaph Direction for Middle Eastern Version gone? (AI ME 2024)

    1. Mac OSX Monterey 12.6.8 (21G725)
      Mac Pro (Late 2013)

    2. Illustrator 2024 Middle Eastern Version (27.9)

    3. Problem is on Paragraph Style:
      While under General on the left column I can see under "Indents and Spacing" that my Paragraph Direction is set to "Right to Left", I can't find this definition where is should be, on the left column under "Indents and Spacing". It is missing.

    4. Paragraph Direction should appear under "Indents and Spacing" on the Paragraph Style options.

    2 votes
    5 comments  ·  Type, Fonts, Text  ·  Admin →
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  15. UI scaling reverts when using a 4K monitor

    I've enabled UI scaling to the second smallest option, and it initially works, but if I open a window from my workspace when the workspace is collapsed into icon view, and then go back to the full workspace view, the UI for the window downscales. Steps to reproduce:

    1. Set UI scaling to second smallest option
    2. Restart Illustrator
    3. Expand Workspace to panels (note UI size)
    4. Collapse Workspace to icons
    5. Click on an icon to open window
    6. Click on the same icon again to collapse the window back to the Workspace
    7. Expand the Workspace to panels again (note UI size for the…
    1 vote
    3 comments  ·  User Interface  ·  Admin →
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  16. .svg QR code generated with Adobe Express does not open properly

    When I generate .svg QR codes in Adobe Express, I cannot open them properly in Illustrator. An error message appears. There is a way to manually correct it, but well, it would be useful to save this hassle.

    2 votes
    4 comments  ·  Other...  ·  Admin →
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  17. Don’t delete preferences after downgrade

    This issue is critical.

    When downgrading using the CC app (from “Other versions”), the entire preference folder is wiped out, for instance from 27.9 to 27.8.1.

    It means that downgrading delete without warning years of work on custom shortcuts, transparency presets, default options, workspaces, etc.

    I lost everything just because I wanted to avoid some bugs I had in 27.9.

    At the very least, there should be a warning. Ideally, there should be no deletion of preferences.

    Even if the use makes a copy of their preferences folder (for instance by copying “enGB” to “enGB (backup)”, the backup…

    3 votes
    1 comment  ·  Other...  ·  Admin →
    How important is this to you?

  18. Clip groups snap to grid by their clipped contents and not the mask

    Snap to Grid option doesn't work properly for Clipping Masks.
    Instead of snapping the boundaries of the Clipping Mask to the grid, Illustrator snaps to the grid the bounding box of the masked object hidden under the mask.

    10 votes
    2 comments  ·  Snapping  ·  Admin →
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  19. issue on sharing click, the preview always cuted on mobile from the right side of the screen

    issue on sharing click, the preview always cuted on mobile from the right side of the screen

    1 vote
    0 comments  ·  User Interface  ·  Admin →
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  20. rulers display bug

    I can't exactly say, which update introduced that bug, but Illustrator 2022 did not have it: sometimes (often when multiple documents are opened) the rulers go wild. When scrolling through the document, multiple copies of the rulers cover the whole screen and hide the artwork. We have this issue on both of our machines (iMac an Mac mini running on Ventura)

    1 vote
    5 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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