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Illustrator (Desktop) Bugs

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When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

What can we fix in Illustrator (desktop)? Vote or report a bug — one problem per entry, please.

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7840 results found

  1. Illustrator freezes after computer date changes several times.

    Illustrator stops responding when the computer's date has changed. Photoshop and Indesign work well.

    11 votes
    2 comments  ·  Other...  ·  Admin →
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  2. Smart Guides do not work properly in large documents

    I don't know if this is a recent problem with the 2023 version on Illustrator, but when I'm working on very large documents, smart guides simply do not work. I have to zoom really close to be able to snap and align this correctly. I believe that the behavior of such functionally should be scalable and independent of zoom levels.

    1 vote
    2 comments  ·  Snapping  ·  Admin →
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  3. Changing file name while file is open provides no contextual response in cloud.

    Windows 11 Pro
    22H2 - Build: 22621.1992
    Experience Pack: Windows Feature Experience Pack 1000.22644.1000.0

    Illustrator V. 27.7

    While In illustrator I realised I saved two iterations of the same name (I had intended to overwrite the previous cloud saved file but instead if added (1) to the name.

    In the home area I clicked my files and proceeded to change the name, hitting enter did nothing, hitting the enter on the d-pad did nothing. Clicking away did nothing. I had an epiphany and realised it was because I had the file open i couldn't change the name.

    However, this didn't…

    2 votes
    0 comments  ·  User Interface  ·  Admin →
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  4. Black objects in clipping mask are not exported to SVG

    Hi,

    I created two same artboards with rectangle and text in clipping mask (the mask is important). The only difference is fill of objects – one is black and second red. Then I exported both artboards to SVG using Export for Screens feature (setup attached, but any other setup produces same result). Red version is exported correctly but the black one creates empty SVG file.

    I checked SVG code of both files. If the object has any color except of black, code will include fill parameter for each object. But if object is black, code will skip the fill parameter…

    3 votes
    1 comment  ·  File Save, Import and Export  ·  Admin →
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  5. Replacing ': ' (a semicolon followed by a space) leads to doubling the next symbol

    As discussed at https://community.adobe.com/t5/illustrator-discussions/illustrator-27-5-quot-find-and-replace-quot-issue/td-p/13765176

    If you use Find And Replace to find any combination which ends with a semicolon followed by a space, like in 'Test: ', using Replace All will double the next character after the space in all matches.

    For example, replacing 'Test: ' (with a space at the end) with nothing in 'Test: 80%' gives '880%'.

    Single Replace works fine.

    Original report by sevenK

    3 votes
    3 comments  ·  Type, Fonts, Text  ·  Admin →
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  6. livecorners selecting multiple shapes in Windows

    You need to click Ctrl to use live corners for both shapes

    1 vote
    1 comment  ·  Tools  ·  Admin →
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  7. Problems with Photoshop Effects

    Lately, everytime I try turning a vectored shape (after I gave it a gradient mesh) with no stroke, I constantly keep getting stray white pixels inside the stroke that seem to trace the stroke. I'm trying to make a quality illustration, but these pixels are keeping me from doing that. Thank you!

    2 votes
    3 comments  ·  Effects, Appearance, Graphic Styles  ·  Admin →
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  8. Workspace keeps disappearing

    I had a custom workspace of everything I needed and right where I wanted it. Multiple times now I open up AI and my workspace is no longer there. I create a new one just how I want it again, and a short time later it disappears again and I have to start all over again. I don't know if its happening because of updates or something else, but it's frustrating and it throws off my workflow cause I have to keep taking take to reset everything.

    2 votes
    1 comment  ·  User Interface  ·  Admin →
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  9. Editing a repeat object unhides unrelated objects

    When editing a repeat object in isolation mode then after exiting the isolation mode, other (unrelated) objects that were formerly hidden, get unhidden.

    8 votes
    6 comments  ·  Repeats  ·  Admin →
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  10. All menu item shortcuts are grayed out

    Illustrator 2023, v27.7
    MacOS Ventura 13.2.1
    Wacom intuos pro
    Apple Magic Mouse

    at some point, all the shortcut menu items became grayed out...I can USE the actual shortcuts like CTRL+X and CTRL+V
    i can select the commands in the menu and get them to work...but it's weird... not sure if it is associated with other weird behaviors like not being able to select and move an object?

    1 vote
    1 comment  ·  User Interface  ·  Admin →
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  11. Illustrator (still) cannot read TIF files.

    When can we remedy this? I cannot open or place a TIF file in Illustrator 27.6.1. The error message is the file is an unknown format and can't be opened.

    There are reports on this page still open from 2021. When will this be fixed?

    I have several TIFs from a museum to lay out for printing and I'm having to individually bring them all in to photoshop and export them as a different format.

    3 votes
    2 comments  ·  Images, Links  ·  Admin →
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  12. Rotate around a circle changes colours and appearance

    When rotating around a center point on some angles the colours and shapes change of their own volition.

    1 vote
    1 comment  ·  Tools  ·  Admin →
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  13. Arrow keys just stop working in Illustrator 2023 Mac

    Since the last update to 27.7 on my Mac (Monterey 12.6.7), the arrow keys just stop working, andI have to quit and relaunch Illustrator to get them to work again.

    1 vote
    4 comments  ·  Performance  ·  Admin →
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  14. Words get broken when hyphenation is off with no hyphens

    Illustrator (since a long ago) has a habit of breaking words in area type texts when it should not. Take a look at the test file and watch the attached GIF.

    As you can see, the second word is a long one, and Ai for some reason breaks it — although Hyphenate is off (and the language is properly chosen).

    No hyphen also is displayed at the end of the line, the word is just split.

    If we toggle the Composer from Single-Line to Every-Line, Ai at first correct the tracking and fits the word... but once the container is…

    14 votes
    6 comments  ·  Type, Fonts, Text  ·  Admin →
    How important is this to you?
    Under Review  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    It turns out the file in the original report has a singular Latin 'o' mixed into the Cyrillic text, and this makes it break without a hyphen.

    The font team notifies that Unicode standart prescribes to not break between two scripts that use spaces as word breaks, so this problem can fixed sometimes later, when the team revises their reflow strategy.

    As for now, be notified it’s a very narrow case, and is a good sign that your text has homoglyphs in it.

  15. Se me cierra illustrator de manera inesperada y pierdo todos los cambios realizados

    Se me cierra illustrator y pierdo el trabajo de mas de 4 hs, aún habiendo guardado el archivo en pdf. No se porque no reconoce todos los cambios y se cierra automáticamente sin informar ningun error. Tengo windows 10

    1 vote
    0 comments  ·  Actions  ·  Admin →
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  16. File on cloud didn't save before crash

    I was editing a file from my cloud when suddenly it crashed. When i opened the Illustrator again , it says that the file was last edited 24 days ago , but i worked on it 7 days ago too.

    Windows 11 , Adobe Illustrator 27.7

    1 vote
    0 comments  ·  Cloud, Libraries  ·  Admin →
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  17. Bug deletou todo o arquivo que estava salvo no pc anteriormente

    Eu estava trabalhando no arquivo há 6 horas, salvando tranquilamente, quando transformei em traçado uma imagem tudo ficou branco como se tivesse deletado tudo. Fechei e abri de novo sem salvar, quando o arquivo abriu veio todo em branco.

    1 vote
    2 comments  ·  Images, Links  ·  Admin →
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  18. Tool bar and windows not visible on start up

    Illustrator doesn't show any toolbars/widows when it is starting up. Also, it's not possible to create a new document.

    1 vote
    1 comment  ·  User Interface  ·  Admin →
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  19. can't create a new file in Illustrator

    It crashed once and since then it won't let me create new files (even after reinstall)

    1 vote
    5 comments  ·  Actions  ·  Admin →
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  20. Blend Modes

    Blend modes are not working

    2 votes
    1 comment  ·  Other...  ·  Admin →
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