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Illustrator (Desktop) Bugs

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When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

What can we fix in Illustrator (desktop)? Vote or report a bug — one problem per entry, please.

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7924 results found

  1. Disparition du texte curviligne lors de l'enregistrement d'un PDF et lors de la réouverture du fichier Illustrator 27.8.1

    Microsoft Windows 11 (x64 bits), Illustrator 27.8.1

    Les textes curvilignes créés à partir de cercles et stockés dans une couche de texte disparaissent lors de l'export en pdf. Ils sont toujours présents dans l'arborescence des couches qui elles-mêmes sont en statut « visibles » mais les textes en question ne sont plus visibles dans la vue en plan.

    Le texte réapparaît lorsque l'on clique sur l'emplacement du texte curviligne pour l'éditer, le texte se rafraichit et réapparaît.

    Bug similaire à https://community.adobe.com/t5/illustrator-discussions/text-on-path-curve-is-disappearing-after-reopening-the-file-in-illustrator-v27-7/td-p/13966304

    2 votes
    3 comments  ·  Type, Fonts, Text  ·  Admin →
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  2. Insufficient data for an image

    Saving as .PDF from .AI gives me this warning if I am using any type of image (.JPG, .PSD, .TIFF, .PSB) over 100MBs. When the PDF starts to open in Acrobat the warning comes up.

    Machine: Mac Studio 13.5.1 (22G90)
    Illustrator 27.8.1

    I solved the problem by going back to version 27 and exporting one of the files that I was having issues with.

    2 votes
    Done (Available in Beta)  ·  3 comments  ·  File Save, Import and Export  ·  Admin →
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  3. Wacom Driver Error

    There is a Wacom Driver error every time we open Illustrator, but there has never been a Wacom device on this new PC, and it is not enabled in Devices, It happens every time it is loaded. Support have removed and re-installed but the error persists.

    2 votes
    1 comment  ·  Launch  ·  Admin →
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  4. Exporting layered PSDs = Error 2393

    Illustrator 27.8.1 64-bit
    OS: Windows 10

    Exporting AI to layered PSD fails, regardless of DPI or whether artboard exporting is enabled. Flattened PSD export still works. This process ultimately locks up and completely crashes Illustrator.

    Steps: File -> Export -> Export as...

    Attempting the process with a third party export script also locks up Illustrator.

    1 vote
    4 comments  ·  Effects, Appearance, Graphic Styles  ·  Admin →
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  5. Pre Release

    I installed the pre-release of Illustrator and can't continue. It says:
    Your Illustrator has expired.
    Huh? That's definitely a bug! I can only uninstall it and return to my regular Illustrator or the Beta release.

    1 vote
    0 comments  ·  Other...  ·  Admin →
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  6. outline stroke error on live paint group

    If you try to outline stroke in a live paint group, Illustrator throws an error (The operation cannot complete because of an unknown error [PARM])

    2 votes
    3 comments  ·  Strokes  ·  Admin →
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  7. GPU Preview Disables GPU Preview & Crashes erase Embedded Files

    Running Illustrator 27.8.1 on macOS Ventura 13.5.1

    MacBook Pro 16" 2022
    M2 Max
    32 GB

    Every now and then Illustrator switches to CPU Preview and disables GPU Preview. This can be fixed (most of the time) by saving, closing the file, and re-opening it.

    Somewhat related, Illustrator crashes daily, and when opening the recovered file, all embedded images are either invisible, black, or turn into noise. When looking at the "Links" panel, those files show up as 0 bytes in size.

    Weirdly enough, general performance is fine.

    1 vote
    0 comments  ·  Performance  ·  Admin →
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  8. error en comandos

    No permite utilizar ningún comando, ni para acercar o alejar. nada...

    1 vote
    1 comment  ·  User Interface  ·  Admin →
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  9. duplicates all the placed images

    Every time I open a document with images I get an alert about images not found, without having moved them since I saved the document and when I locate them again, when the document is opened all the duplicate images appear, and it places them in the center of the document . I attach a screenshot of how duplicate images appear to me

    3 votes
    3 comments  ·  Images, Links  ·  Admin →
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  10. Color Picker changes the settings when saved

    I am tweaking a color in Illustrator CC. I make slight adjustments to the Saturation and Brightness controls and hit Save. When I open the color picker again, the Hue, Saturation and Brightness controls are all shifted slightly. The Hue is especially disconcerting as it appears to be shifting left with every save.

    1 vote
    1 comment  ·  Colors, Swatches, Patterns  ·  Admin →
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  11. Artboards are deleted after I close the program

    I was working on a project with multiple artboards. I closed and reopened the program and all the artboards except the second one were deleted and the second artboard became "Artboard 1".
    I tried it multiple times and this happens everytime.

    I'm on windows and version 27.9

    1 vote
    3 comments  ·  Documents and Artboards  ·  Admin →
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  12. Illustrator Window hopping around constantly - unusable

    A lot of times when I use any illustrator function, like switching to layers, switching panes, or choosing any tool - the window just jumps away.

    What the heck is that? It makes it unusable because my window just jumps around on the screen?

    2 votes
    4 comments  ·  User Interface  ·  Admin →
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  13. Inserting a dash followed by a space makes the dash uneditable

    When using the type tool, inserting a dash, spacebar, and then typing makes the dash undeletable. So type: - ohio with Myriad Pro Regular 12pt. the — is not able to be backspaced to remove, it is almost like it is adding a tab spacing. If you create outlines of text then you can select and remove, but text is uneditable at that point.
    27.8.1 (64bit)

    2 votes
    1 comment  ·  Type, Fonts, Text  ·  Admin →
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  14. Comands doesn´t work

    No funciona ningún comando con el teclado. Ni si quiera acercar y alejar.

    2 votes
    1 comment  ·  Tools  ·  Admin →
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  15. Pen Tool Glitching out, selecting multiple points at once or drawing multiple lines creating a blank white space.

    1 vote
    1 comment  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  16. Translation error for Turkish

    Column for Turkish is Sütun; but it is misspelled and written as sütün.
    All sütün words must be replaced with Sütun.
    You can see it in new document window (sütünlar).

    3 votes
    0 comments  ·  User Interface  ·  Admin →
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  17. Make Adobe products inclusive for people with vision problems.

    It is impossible to change the menu color (make it dark like the rest of the interface) in Illustrator even after editing the registry in Windows 11. Only the Effect menu changes color according to the system settings, the rest (File, Edit, Type etc) remain blinding-white, which is critically bad for people with vision problems.

    3 votes
    0 comments  ·  User Interface  ·  Admin →
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  18. バグ

    オブジェクト内の3d効果を押したところ、イラレが長時間動かなくなりました。一日経ってもそのままだった為しようがなくアプリを終了させたところ、完成していたファイルが消えていました。

    1 vote
    2 comments  ·  File Save, Import and Export  ·  Admin →
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  19. Can't copy paste between tabs using the keyboard shortcut

    I've found lately that copy pasting content from one open document to another doesn't work when using the Ctrl-V shortcut. Manually selecting Edit->Paste from the menu seems to work as a workaround.

    I'm using Illustrator 28.7.1 64-bit on Windows 10 21H2

    0 votes
    5 comments  ·  User Interface  ·  Admin →
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  20. Keyboard Shortcuts Issue

    I've encountered a bug where keyboard shortcuts, such as Ctrl+C, Ctrl+V, and Ctrl+Z, are not functioning correctly. This issue is happening consistently.

    2 votes
    1 comment  ·  Actions  ·  Admin →
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