Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8131 results found
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Drag and Drop from Photoshop Not Working
Illustrator Version 28.3, Photoshop Version 25.5.1
Attempting to drag and drop a layer from photoshop into illustrator and the object is not appearing in illustrator. I can usually do this with no issues. I've tried rasterizing and making the image a smart object but nothing seems to fix the bug. This has just been an issue within the past 2 days.
6 votes -
Save As not working, a black dialog is displayed
When I save the document a black window appear and no data showing
9 votes -
Preview in PNG export options panel doesn't work
There is a bug in options panel for PNG files, the preview window only show white or transparent regarding the option selected.
MacBook M1 Pro
Illustrator 28.317 votesThis is reported to be fixed in general build 29.7.1
Please test and comment if it really works as expected
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Scrollbar breaks using stylus (windows/wacom)
While I'm using a stylus, if I use the scrollbar, illustrator acts as if I haven't released from the scroll bar and continues to wildly scroll, and all other features including closing the program are inaccessible. This continues even if I tab out of the program and doesn't stop until I force quit illustrator.
2 votesHi ,
Thanks for reporting the issue, but we are unable to reproduce the issue at our end and would need more information such as the AI build with which the issue started, Wacom device configuration, and OS details of the machine where the issue is observed.
Regards,
Aishwarya G Gadodia
Illustrator Team
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Colocar novamente as opções da janela de traçado
Não é possível que uma versão nova tenha um retrocesso e fique limitada em algo tão básico como modificar os traçados, falei com o suporte e me confirmaram que realmente não tem mais, não posso modificar o traçado básico para ter pontas ou ser intermitente ou ficar interno, centrado ou externo à forma... que retrocesso é esse?
1 vote -
Illustrator won't export the correct artboards
Everytime i try to export a document, either as a PDF, JPEG, PNG, it won't export the correct artboards; say I have a document with 10 artboards and I want to export only 1 to 5, it will export all the pages. If I'm trying to export just one artboard as a JPEG, sometimes it will export another one randomly. Yes I'm making sure the artboards are labeled correctly, yes I type the correct numbers when exporting, but nothing seems to help, illustrator just exports whatever, I have to save the document, close it and open it again and try…
1 vote -
Can't change size
The cursor doesn't let me resize anything including text, images and figures.
It only allows me to change places but doesn't let me change the size.1 vote -
Cut and paste doesn't paste to the selected object any more
Tricky to describe but if I want to quickly get an item to the back of my object stack within a layer, I would normally "cut" with Ctrl-X, selected the background object (say a big rectangle of colour you're using as the bg) then hit "paste" with Ctrl V. It would then paste this object on top of the selected object and behind everything else...
Now it just pastes on top of everything regardless of which object you have highlighted. Strangely, "paste in place" with Ctrl-F will place the object on top of the highlighted background object as I want…
1 vote -
Preview of the 3D cube in the Effect 3D (classic) dialog is garbled or missing
When opening effect the preview is garbled.
Rotating 3D cube, it is flashing or disappearing.
Changing angles via keyboard has same bug.
AI beta 28.4.321 vote -
Ungrouping - Have to ungroup 5 times before it ungroups
Ungrouping for the last few days has not been working properly. I group 2 objects together, and then when i try to ungroup them i have to tell it to ungroup 5 times before it actually does it.
Illustrator 2024 28.2
1 vote -
Using reflect or object - repeat causes stroke-only layers to misalign
When attempting to mirror / repeat a stroke-based object, it reflext along the extremity of the stroke, not the shape path itself. This is insanely annoying when trying to work with strokes.
The path itself is the part that should be mirrored and the stroke applied afterwards.
It wouldn't be so bad if we could use snapping on the object > repeat > mirror but even that doesn't work and you have to eye-ball it. This makes for poor precision.
2 votes -
Libraries are responding super slowly
Interacting with the libraries panel is SUPER slow.
Right clicking on an item takes ~ 15 seconds for the menu to show up.
Selecting something from the menu takes just as long to work.
"adding to library" take 10-15 seconds.
moving/organizing the items in the library takes 10-15 secondsWhile waiting, I can still use the drawing window/artboards no problem.
This started happening last week. (approx feb 26 2024)1 vote -
ドキュメントのラスタライズ効果設定が300ppiの場合でもApple Color Emojiが低い解像度でラスタライズされる
macOS Ventura / iMac27inch i5/32GB/1TB
Illustrator ver.28.3（カラーフォントに対応したバージョン全てで同様の挙動だと思われます。）問題が発生したときに実行していた手順
1. テキストツールを使いアートボード上をクリックしテキスト入力モードに
2. 字形パレット上で任意の絵文字をダブルクリック
3. アートボード上のポイントテキストに絵文字が入力されるので、サイズを15pt程度に設定する。
4. メニューより「書式→アウトラインを作成」を実行する。
5. ビットマップ系のカラーグリフのフォントなのでビットマップに変換されるが、アウトライン前の表示に対して著しい解像度低下が起きる。想定していた結果
アウトライン化後もアウトライン前と同程度の品質のビットマップとしてラスタライズされる。実際の結果
72ppiでラスタライズした状態になる為、ドキュメントのラスタライズ効果設定にて300ppi等の高解像度設定を行っている場合、想定した品質のものにならない。AppleColorEmojiフォントは各グリフをpng形式で持つカラーグリフフォントです。Illustratorはこのフォントを表示するために、当フォントが数種類内包するサイズ違いのStrikeの内のもっともピクセル数の多いStrike8を利用してレンダリングします。これは各グリフが160px×160pxのサイズで、上記の手順での表示品質を充分担保できるサイズと言えます。
しかし、アウトライン化の際、Illustratorはこのフォントが持つpngデータを利用せず、一律で「RGB/72ppi/アンチエイリアス無し」の設定でラスタライズします。そのせいで本来フォントが持つディテイルが失われます。「ドキュメントのラスタライズ効果設定」が300ppiの場合15piのグリフは60px×60px程度のサイズでラスタライズされることが期待されるのですが、72ppiで処理される為に半分程度のサイズとなります。
アウトライン化という意味では埋め込み画像を生成する際にフォントが持つpngを読み出して配置するのが理想であると考えます。しかし、ドキュメント解像度にあわせたラスタライズ処理を行うという処理も合理的ではあります。
いずれにせよ、データの品質を担保する意味でもドキュメントのラスタライズ効果設定に応じた処理をお願いします。11 votes -
1 vote
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Flickering colors and images when moving mouse while in GPU mode
The screen flickers when you move the cursor (it sucks!).
When you switch to CPU it stops, but you lose the animated zoom which is a nice feature.
Equipment:
Mac Studio M2 Max 64GB
Apple Studio Display
Sonoma 14.3.1Illustrator version:
28.22 votes -
Illustrator freezing, crashing and lagging. Every time I use it!
I've been having this problem for at least a month or so, but recently it has gotten way worse! Every time I use Illustrator, no matter the file type/size/specs, it would freeze randomly. I cant press anything, I can't save. The only way out is the force quit. This was my "manageable" problem since the files usually were recovered. However, note it is getting way worse. It is freezing multiple times a session and even crashing now. It says it cannot save due to errors or just full on crashes mid save. I am also now even having launch problems!
…
1 vote -
使用抓手工具点击画布，画板上的图片出现白边 / White border appears around artboards when panning
使用抓手工具点击画布，画板上的图片出现白边，见视频：
2 votes -
Windows 10 22H2 / Illstrator 28.3で正常に起動しない
- Windows 10 22H2 / Illstrator 28.3
- Illstrator 28.3の起動
- 正常な起動
- アプリケーションが応答しない
28.3にアップデートしたところ、正常に起動しなくなりました。アプリケーションが応答しません、となります。ひとつ前のバージョンでは正常に起動しておりました。
正常起動しなくなった後
a. ウイスル対策ソフト無効化
b. AIの環境設定ファイルの削除
c. AIのアンインストールおよび再インストールを試しましたが、状況は改善せず。
また、Windows 11 23H2環境では、28.3も正常に起動します。
1 vote -
Not Working: Select objects completely inside the marquee
Today’s 28.3 release (non-beta) touts the “Select objects completely inside the marquee” feature. Unfortunately, it’s not working here in macOS 14.3.1 (23D60).
Whether the E key is used or not, all objects are selected even in the case of an object not being fully enclosed in the selection area. And unfortunately, using the E key switches the current tool to the Free Transform tool, away from the Direct Selection tool which is counterproductive :(
1 voteEnclosed mode is the first mode in Ai to use a single tap of a button instead of holding one. 'E' key should be pressed once you start dragging the marquee, during drag operation.
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Svg option
I don’t see the 3 dots to enter advanced options when exporting to svg
1 vote
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