8266 results found

1. Version 2025 crashes more than usual and freezes when a pen used with tablet

   With the last update 2025 there have been crashes, more than usual, and when I use the pen and the graphic tablet, Illustrator freeze.

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   0 comments  ·  Performance  ·  Delete…  ·  Admin →
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   Need More Info  ·  AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) responded

   Hi ,

   Thank you for reaching out to us regarding the issue you're facing. Unfortunately, we are unable to reproduce it on our end. To help us investigate further, could you please provide the following details:

   • Wacom tablet configuration (model and driver version)
   • When you first noticed the issue
   • Is the issue consistently reproducible? (i.e., does it happen every time?)
   • Machine's OS and GPU specifications

   If possible, it would also be helpful if you could share a short recording of the issue, or let us know if you're available for a debug session. This will enable us to resolve the problem more promptly.

   We appreciate your cooperation and look forward to assisting you.

   Regards,

   Aishwarya G Gadodia

   Illustrator Team

2. [ExtendScript] Cannot set Document.rulerUnits

   There is no way via scripting to set a document's rulerUnits (pts, mm, inch, etc) because the property Document.rulerUnits is—erroneously, surely—read only.

   If Document.rulerUnits was writable, we would simply do this:

     var doc = app.activeDocument;
     doc.rulerUnits = RulerUnits.MILLIMETERS;
   

   This is important because there is literally no way to set this via script, except to create a new document.

   7 votes

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   2 comments  ·  SDK and Scripting  ·  Delete…  ·  Admin →
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3. Scaling envelope warped objects - makes object squishy after certain ammount of enlargement

   Wraping an object with an envelope warp and then scaling it, makes the object inside squish itself after a certain amount of enlargement.

   MacBook Pro M3 16", Illustrator 28.7.1

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   3 comments  ·  Meshes, Distortion, Mockup  ·  Delete…  ·  Admin →
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4. [ExtendScript] TextFrame cannot be selected after creating

   In script, after creating a new TextFrame it cannot be selected the first time.

     (function () {
   
       if (0 === app.documents.length)
           return alert('Please open a document and try again.');
   
       var doc = app.activeDocument,
           results = ['Results:'];
   
       // experiment 1
       var tf1 = doc.textFrames.add();
       tf1.contents = '1. created, selected:';
       tf1.selected = true;
       results.push(tf1.contents + ' ' + (tf1.selected ? 'PASS' : 'FAIL'));
   
       // experiment 2
       var tf2 = doc.textFrames.add();
       tf2.contents = '2. created, selected twice:';
       tf2.selected = true;
       tf2.selected = true;
       results.push(tf2.contents + ' ' + (tf2.selected ? 'PASS' : 'FAIL'));
   
       alert(results.join('\n'));
   
     })();
   

   Expected results: both tests would pass.
   Actual results: only the second test passes.

   See the discussion at this forum post.

   Note: this only seems to happen with a TextFrame. PathItems, for example don't show this bug.

   In script, after creating a new TextFrame it cannot be selected the first time.

     (function () {
   
       if (0 === app.documents.length)
           return alert('Please open a document and try again.');
   
       var doc = app.activeDocument,
           results = ['Results:'];
   
       // experiment 1
       var tf1 = doc.textFrames.add();
       tf1.contents = '1. created, selected:';
       tf1.selected = true;
       results.push(tf1.contents + ' ' + (tf1.selected ? 'PASS' : 'FAIL'));
   
       // experiment 2
       var tf2 = doc.textFrames.add();
       tf2.contents = '2. created, selected twice:';
       tf2.selected = true;
       tf2.selected = true;
       results.push(tf2.contents + ' ' + (tf2.selected ? 'PASS' : 'FAIL'));
   
       alert(results.join('\n'));
   
     })();
   

   Expected results: both tests would pass.
   Actual results:… more

   6 votes

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   3 comments  ·  SDK and Scripting  ·  Delete…  ·  Admin →
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5. Rose Frame

   Illustrator has a bug where a pink frame appears several times. It appears on both my apples.

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   3 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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6. ドキュメントのグループの抜きを設定したドキュメントをPDFで書き出したものがオーバープリントプレビューの表示と異なる

   macOS13.6.7/iMac27inch(Intel)
   Illustrator ver.28.6

   再現手順
   1. いくつかの図形を重ねて合成モードを乗算に設定したうえでグループ化しグループの抜きのチェックボックスを外す。
   2. ドキュメントのグループの抜きを設定する。
   3. PDF X4で保存する。
   4. そのPDFをAcrobatで開く。
   5. Illustrator上でのオーバープリントプレビューの表示と異なる。

   Actual result
   PDFを書き出した状態とIllustrator上での表示が異なる。

   Expected Result
   PDFの表示とIllustrator上での表示が同じになる。

   Illustrator上でのグループの構造の違いがIllustrator上のレンダリング結果とPDF書き出し結果で相違が生じています。1でのグループの抜きのチェックを外したグループではIllustrator上ではグループ内ので抜き処理を行わず合成モードの処理を行います。これがPDFを書き出した際にグループの抜きと解釈され、全てがノックアウトされた状態でPDFが作成されます。どちらが正しいかという事は難しいのですが、グループに設定されたノックアウトを拒否する設定をPDF書き出し時にも有効にするほうが表現の幅が拡がるように思います。

   EN
   Step to reproduce
   1. Overlap some shapes, set each objects the blending mode to Multiply, group them, and uncheck the KnockoutGroup checkbox in the Opacity panel.
   2. Set the Page Knockout Group.
   3. save the document as PDF X4 format.
   4. Open the PDF in Acrobat.
   5. The overprint preview in Illustrator is different between PDF.

   Actual result
   The display in Illustrator is different from the exported PDF.

   Expected Result
   The display of the PDF and the display on Illustrator will be the same.

   The difference in the group structure in Illustrator causes a difference between the rendering result
   Even if a page knockout group is set, Illustrator will not perform knockout processing for group that unchecked knockout groups and will process in blending mode. However, when outputting a PDF, all objects are written out in a knockout. It is difficult to say which is correct, but it seems to me that the range of expression would be expanded if the setting to deny knockouts for groups were also enabled for PDF export.

   macOS13.6.7/iMac27inch(Intel)
   Illustrator ver.28.6

   再現手順
   1. いくつかの図形を重ねて合成モードを乗算に設定したうえでグループ化しグループの抜きのチェックボックスを外す。
   2. ドキュメントのグループの抜きを設定する。
   3. PDF X4で保存する。
   4. そのPDFをAcrobatで開く。
   5. Illustrator上でのオーバープリントプレビューの表示と異なる。

   Actual result
   PDFを書き出した状態とIllustrator上での表示が異なる。

   Expected Result
   PDFの表示とIllustrator上での表示が同じになる。

   Illustrator上でのグループの構造の違いがIllustrator上のレンダリング結果とPDF書き出し結果で相違が生じています。1でのグループの抜きのチェックを外したグループではIllustrator上ではグループ内ので抜き処理を行わず合成モードの処理を行います。これがPDFを書き出した際にグループの抜きと解釈され、全てがノックアウトされた状態でPDFが作成されます。どちらが正しいかという事は難しいのですが、グループに設定されたノックアウトを拒否する設定をPDF書き出し時にも有効にするほうが表現の幅が拡がるように思います。

   EN
   Step to reproduce
   1. Overlap some shapes, set each objects the blending mode to Multiply, group them, and uncheck the KnockoutGroup checkbox in the Opacity panel.
   2. Set the Page Knockout Group.
   3. save the document as PDF X4 format.
   4. Open the PDF in Acrobat.
   5. The overprint preview in Illustrator is different between PDF.

   Actual result
   The display in Illustrator is different from the exported PDF.

   Expected Result
   The display of the PDF and the… more

   • 

   16 votes

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   Under Review  ·  2 comments  ·  Other...  ·  Delete…  ·  Admin →
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7. Calling Tabs panel with a keyboard shortcut crashes Beta

   When using the shortcut to open the tab ruler window "command + shift + T" on mac, the program shows this error and dies:
   
{
expression: "nilOk"
hash: "14394c54-77fc-d426-daca-d1680000004c"
lastError: "2"
message: "Missing image: S_MarkerIndent_Sm_D@2x.svg"
sourceFile: "/Volumes/AICode/Jenkins/ws/ilst_update-builder/shared/META/dist/git/adobe/DVA/dva/shared/adobe/dvaui/utility/src/DrawbotImageResourceCache.cpp"
sourceFunction: "const drawbot::ImageSharedPtr dvaui::utility::DrawbotImageResourceCache::GetImage(const dvaui::utility::ResourceManager *, const drawbot::SupplierInterface *, const dvacore::UTF8String &, dvaui::drawbot::ImageFileType, const dvacore::utility::ImmutableString &, const dvaui::svg::ICSSDataP, bool) const"
sourceLine: "776"
threadID: "1760471"
threadName: "main"
timestamp: "2024-10-04T04:31:42.0Z"
}


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   0 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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8. Offer to delete dimensions if related objects are deleted

   Dimension in Ai are live and follow the objects they we snapped to (only if NOT get moved on their own or together with the objects, which is stupid and should be fixed: http://illustrator.uservoice.com/forums/601447/suggestions/47739104)

   But another problem is unbound dimensions, that don’t have an anchored parent anymore.
   Ai offers nothing if I delete an object that has a dimension attached to it
   It won’t offer me restore the link if I paste it back.
   If a dimension was bound to two objects, and delete one, there is no way I can move the second one and keep it live, it gets expanded immediately... There is no way for me to reattach the loose end of a one-legged dimension to another object.

   At least offer us to delete these automatically, and offer an ability to not show the choice again and reset the warning, if needed.

   Dimension in Ai are live and follow the objects they we snapped to (only if NOT get moved on their own or together with the objects, which is stupid and should be fixed: http://illustrator.uservoice.com/forums/601447/suggestions/47739104)

   But another problem is unbound dimensions, that don’t have an anchored parent anymore.
   Ai offers nothing if I delete an object that has a dimension attached to it
   It won’t offer me restore the link if I paste it back.
   If a dimension was bound to two objects, and delete one, there is no way I can move the second one and keep it live,… more

   2 votes

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   0 comments  ·  Tools  ·  Delete…  ·  Admin →
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9. Clipping mask doesn't work correctly

   Working is going slow even if on M1 pro MacBook.
   And many other bugs...

   I think Adobe should leave to target end user/ ai works like express etc. and focus on creative people.

   All the best...

   1 vote

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   3 comments  ·  Clipping, Intertwine  ·  Delete…  ·  Admin →
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10. [ExtendScript] Cannot change `underline` value of some text ranges.

    We cannot successfully set characterAttribute.underline to false in some textRanges.

    (MacOS 15.0 Adobe Illustrator 28.7.1)

    Steps to reproduce:
    1. New document
    2. Make a text frame with contents "ab"
    3. Set the "b" to a different fontStyle, eg. "italic"
    4. Run the below script, and check the console output.

    Expected Result: all tests PASSED, meaning that the underline can be set to true and then to false successfully.

    Actual result, test B on the "b" fails.

    Script:
    ```
    (function () {

    var doc = app.activeDocument,
        tf = doc.textFrames[0];
    
    var results = ['Results:'];
    
    tf.textRanges[0].characterAttributes.underline = true
    results.push('textRanges[0] test A: ' + (true === tf.textRanges[0].characterAttributes.underline ? 'PASSED' : 'FAILED'));
    
    tf.textRanges[0].characterAttributes.underline = false;
    results.push('textRanges[0] test B: ' + (false === tf.textRanges[0].characterAttributes.underline ? 'PASSED' : 'FAILED'));
    
    tf.textRanges[1].characterAttributes.underline = true;
    results.push('textRanges[1] test A: ' + (true === tf.textRanges[1].characterAttributes.underline ? 'PASSED' : 'FAILED'));
    
    tf.textRanges[1].characterAttributes.underline = false;
    results.push('textRanges[1] test B: ' + (false === tf.textRanges[1].characterAttributes.underline ? 'PASSED' : 'FAILED'));
    
    alert(results.join('\n'));
    

    })();
    ```

    See this community forum post.

    Update: User sttk3 discovered that the bug is actually that Illustrator ignores an attempt to set a characterAtrribute property if the value is the same as the applied character style's value for the same attribute.

    We cannot successfully set characterAttribute.underline to false in some textRanges.

    (MacOS 15.0 Adobe Illustrator 28.7.1)

    Steps to reproduce:
    1. New document
    2. Make a text frame with contents "ab"
    3. Set the "b" to a different fontStyle, eg. "italic"
    4. Run the below script, and check the console output.

    Expected Result: all tests PASSED, meaning that the underline can be set to true and then to false successfully.

    Actual result, test B on the "b" fails.

    Script:
    ```
    (function () {

    var doc = app.activeDocument,
        tf = doc.textFrames[0];
    
    var results = ['Results:'];
    
    tf.textRanges[0].characterAttributes.underline = true
    results.push('textRanges[0] test A: ' +

    … more

    • 

    4 votes

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    1 comment  ·  SDK and Scripting  ·  Delete…  ·  Admin →
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11. CS２形式（AI、EPS）で保存したファイルが、IllustratorCS2で開けない。

    Illustrator2024（v28.7.1）を使用して、CS２形式（AI、EPS）で保存したファイルをIllustratorCS2で開けません。
    メモリが足りないというエラーが発生します。

    Illustrator2023には同様の問題はありません。

    2 votes

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    Under Review  ·  8 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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12. Tools don’t get removed from a toolbar when using Edit Toolbar to edit it

    Recently updated to the most recent version of Illustrator. When I try to edit/customize the toolbar the way I like, some items will not go away.

    Version of Illustrator: 28.7.1
    OS: Mac Sonoma 14.6
    Steps Taken: Used three dots at bottom of toolbar to edit. Dragging items off into drawer.
    Expected Result: Tool will be removed from toolbar.
    Actual Result: Tool is not removed from toolbar.

    2 votes

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    1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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13. Sometimes a selection cannot be canceled

    Sometimes it is not possible to deselect a selected object - even if you lock the corresponding layer or take other measures to deselect it. In such cases, only restarting the application helps.

    1 vote

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    0 comments  ·  Selection  ·  Delete…  ·  Admin →
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14. Imported DXF file make the Illustrator very slow

    Illustrator 28.6, iMac 5K, 27" 3,8 GHz 8-core Intel Core i7, 16 GB Ram
    I have importen DXF files during 14 yers with no problems. Now it takes 5-6 minute to open the DFX file, and the iMac gets very slow. One click - pause -one click-pause (1 second)

    1 vote

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    1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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15. What’s New screen pops up every time I close all documents

    Illustrator wastes my time by making it necessary to close the annoying splash screen whenever I close a document. Really annoying. Please get rid of it or make it optional.

    1 vote

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    13 comments  ·  User Interface  ·  Delete…  ·  Admin →
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16. Global colors used in a freeform gradient don’t get added into Swatches when it’s pasted into another document until the file is reopened

    If you use global color swatches in the freeform gradient and copy to a new document, the global color doesn't get added to the swatches palette — you have to save and reopen the file for the swatch to appear.

    macOS 10.14.6
    Illustrator 24.2.1

    3 votes

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    1 comment  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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17. Repositioning an existing dimension does not really allow to snap the dimension line’s position

    When we create a new dimension with Smart Guides enabled, it snaps to an existing dimension quite fine: by the line, by the anchor, just by proximity. The precision is strong, the snapping has a distinct ledge.

    If I try to reposition on re-snap an existing dimension to another one though...

    It doesn't work.
    See the GIF attached, please.
    Illustrator highlights the neighboring line, it tries to persuade you it snaps... but there is no ledge felt, no snapping happens, the line does no stop exactly at the position needed. It’s just broken.

    And since we can’t define a default dimension line offset (or edit one that is created for the Alt-mode), and there is no way to make a stepped offset (requested here: http://illustrator.uservoice.com/forums/333657/suggestions/47558036), this prevents us from making sure these are placed with a constant offset — the only soultion is to delete a dimension and create anew :( Boooh.

    When we create a new dimension with Smart Guides enabled, it snaps to an existing dimension quite fine: by the line, by the anchor, just by proximity. The precision is strong, the snapping has a distinct ledge.

    If I try to reposition on re-snap an existing dimension to another one though...

    It doesn't work.
    See the GIF attached, please.
    Illustrator highlights the neighboring line, it tries to persuade you it snaps... but there is no ledge felt, no snapping happens, the line does no stop exactly at the position needed. It’s just broken.

    And since we can’t define a default… more

    •  

    1 vote

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    0 comments  ·  Snapping  ·  Edit…  ·  Delete…  ·  Admin →
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18. 「ドキュメントの描画モードを分離」を適用したIllustrator形式ファイルを配置すると中身が表示されない

    macOS13.6.7/Windows11
    Illustrator.28.6

    1. 新規ドキュメント上に適当に図形を描画、描画モード（乗算など）を設定する。
    2. ドキュメントの描画モードを分離を設定してIllustrator2020形式（PDF五感）で保存する。
    3. 新規ドキュメントを作成し、先のドキュメントを配置する。
    4. 配置されたドキュメントの内容が表示されず、空白のドキュメントを配置した状態と同様にある。

    期待する結果
    配置ドキュメントを正常に描画する。

    実際の結果
    配置された「ドキュメントの描画モードを分離」を行ったIllustrator形式ファイルは内容を正常に表示できない。

    回避方法
    Illustratorドキュメントに配置する場合Illustrator形式ファイルではなく別途PDFを書き出せば配置は可能ですが、データによってはPDFが意図したとおり書き出されない場合があります。
    基本的にはドキュメントに対してのこれらの処理は行わずに個別に調整するのが無難です。

    ここでは「ドキュメントの描画モードを分離」を行ったドキュメントについて報告しましたが、「ドキュメントのグループの抜き」が適用されたIllustrator形式ファイルも同様の問題を抱えています。

    6 votes

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    4 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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    Under Review  ·  MIE responded

    ご報告いただきました内容について只今検証中です。

    進展がありましたら追ってご連絡差し上げます。

    よろしくお願いいたします。

    イラストレーターデスクトップ版チーム

19. Green arrow appears in the top left corner after using a keyboard shortcut

    How to delete this? When I use keyboard shortcut this will appear, what I can do to delete it? Help me please. Thanks

    •  

    1 vote

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    1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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20. Threaded text area box disappears after saving

    MacOS Ventura 13.7
    Illustrator 28.6 and newer

    When I convert a document to curves, save a copy, and then press Undo so I can have the text boxes editable again. As soon as I press Save after doing this, the second text frame in a thumbnail in Finder vanishes, while still existing in the document.

    5 votes

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    11 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    According to the team, this is expected to be fixed in the upcoming November Beta and Prerelease builds. Once it’s verified to be fixed, it will get pushed into the next main build.