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Illustrator (Desktop) Bugs

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When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

What can we fix in Illustrator (desktop)? Vote or report a bug — one problem per entry, please.

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8202 results found

  1. Words get broken when hyphenation is off with no hyphens

    Illustrator (since a long ago) has a habit of breaking words in area type texts when it should not. Take a look at the test file and watch the attached GIF.

    As you can see, the second word is a long one, and Ai for some reason breaks it — although Hyphenate is off (and the language is properly chosen).

    No hyphen also is displayed at the end of the line, the word is just split.

    If we toggle the Composer from Single-Line to Every-Line, Ai at first correct the tracking and fits the word... but once the container is…

    15 votes

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    6 comments  ·  Type, Fonts, Text  ·  Admin →
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    Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    Claimed to be fixed in the latest 30.3 general release.

    The original report had a singular Latin 'o' mixed into the Cyrillic text, and this makes it break without a hyphen.

    The font team notifies that Unicode standart prescribes to not break between two scripts that use spaces as word breaks, so this problem can fixed sometimes later, when the team revises their reflow strategy.

    As for now, be notified it’s a very narrow case, and is a good sign that your text has homoglyphs in it.

    Please update and check if Ai now handles mixed cases with hyphens in their proper places.

  2. Se me cierra illustrator de manera inesperada y pierdo todos los cambios realizados

    Se me cierra illustrator y pierdo el trabajo de mas de 4 hs, aún habiendo guardado el archivo en pdf. No se porque no reconoce todos los cambios y se cierra automáticamente sin informar ningun error. Tengo windows 10

    1 vote

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    0 comments  ·  Actions  ·  Admin →
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  3. File on cloud didn't save before crash

    I was editing a file from my cloud when suddenly it crashed. When i opened the Illustrator again , it says that the file was last edited 24 days ago , but i worked on it 7 days ago too.

    Windows 11 , Adobe Illustrator 27.7

    1 vote

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    0 comments  ·  Cloud, Libraries  ·  Admin →
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  4. Bug deletou todo o arquivo que estava salvo no pc anteriormente

    Eu estava trabalhando no arquivo há 6 horas, salvando tranquilamente, quando transformei em traçado uma imagem tudo ficou branco como se tivesse deletado tudo. Fechei e abri de novo sem salvar, quando o arquivo abriu veio todo em branco.

    1 vote

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    2 comments  ·  Images, Links  ·  Admin →
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  5. Tool bar and windows not visible on start up

    Illustrator doesn't show any toolbars/widows when it is starting up. Also, it's not possible to create a new document.

    1 vote

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    1 comment  ·  User Interface  ·  Admin →
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  6. Blend Modes

    Blend modes are not working

    2 votes

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    1 comment  ·  Other...  ·  Admin →
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  7. テキストコピー&ペースト時に、書式がコピーされない

    〜環境〜
    M1 Mac mini
    macOS Ventura（ver13.4.1）
    Adobe Illustrator 2023（27.7）

    書式ありのテキストをコピー・ペーストすると、
    その書式が継承されない。
    今日までは特に問題なかったが、今気づいた次第です。
    同様の現象を解消された方がいらっしゃったら、
    解決方法を教えていただければ幸いです。

    ちなみに、
    １）環境設定＞クリップボードの処理にある、
    　　『ペースト時：書式なしでテキストをペースト』の
    　　チェックボックスは、チェックを入れていない。
    ２）環境設定リセットを行うも変化なし
    ３）Mac本体再起動しても変化なし
    ４）Illustrator字体再起動しても変化なし

    2 votes

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    4 comments  ·  Type, Fonts, Text  ·  Admin →
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  8. SVG export Illustrator 27.6.1 and 27.7 not created

    Bonjour,

    Dans les versions 27.6.1 et 27.7 sur PC Windows 10, quand j'exporte mon fichier en utilisant Fichier>Exporter pour les écrans, je n'ai aucun fichier SVG créé. Rien.

    J'ai réinstallé la version 27.5 et çà marche.

    Cordialement.

    Hello,

    In versions 27.6.1 and 27.7 on Windows 10 PC, when I export my file using File>Export for screens, I have no SVG file created. Nothing.

    I reinstalled version 27.5 and it works.

    Best regards.

    1 vote

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    1 comment  ·  File Save, Import and Export  ·  Admin →
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  9. Bug: Adobe Acrobat PDF fields are no longer retained in Illustrator file

    Adobe Acrobat PDF fields in a Illustrator PDF file should be retained upon save. Up to version 27.5, Illustrator did respect and retain PDF text fields, I started noticing the issue in Illustrator 27.6.1 and 27.7

    1. OS: macOS Ventura 13.4

    2. Affected AI versions: 27.6.1 and 27.7

    3. Steps to reproduce problem: Open an existing illustrator PDF file that has Acrobat PDF text fields embedded, make any change and then save the file. After re-opening the file, the Acrobat PDF text fields are no longer present.

    4. Expected results: Acrobat PDF text fields in a Illustrator file should be retained upon save. Up…

    4 votes

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    1 comment  ·  File Save, Import and Export  ·  Admin →
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  10. Placing Linked PDF file with "Show Import Options > Crop to:", placement doesn't obey the option selected

    On the latest update to Illustrator (early July 2023), when placing a PDF with "Show Import Options", no matter which option is picked (Art, Crop, Trim, Bleed, Media), it always places to the crop/artboard, even though there is bleed set and larger media/artwork beyond the artboard in the PDF.

    2 votes

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    0 comments  ·  Other...  ·  Admin →
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  11. Save Each Artboard to a Separate File - thumbnails are incorrect.

    When using the option during Save to save each artboard to its own file, the thumbnails for each of the individual files shows all the artboards instead of the the artboard being saved.

    Details of your operating system:
    Windows 11, Nvidia RTX A2000 12gb GPU, i7-12700 CPU, 64G memory

    The version of Adobe Illustrator (desktop):
    27.7

    The steps you were taking when you experienced the issues:
    Save a multiple artboard file using the option discussed above.

    Your expected result and the actual result:
    Each file should have a thumbnail of only it's respective artboard instead of all artboards together, which…

    1 vote

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    0 comments  ·  File Save, Import and Export  ·  Admin →
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  12. Type on Path Characters vanish and appear scattered / exploded on far edges of canvas (when zoomed out) if outlined / expanded

    Started in in version 27.7.0
    Reproduction procedures:
    1. Create type on a path in document.
    2. Save the document and close it once.
    3. Open that document and select the text on a path.
    4. Execute command “Outline Text”

    The above procedure will make it all disappear and disappear.
    This phenomenon is not reproduced in Illustrator 2022 or earlier, so it seems to be a 2023-specific bug.

    Support Community Reference Threads
    https://community.adobe.com/t5/illustrator%E3%83%95%E3%82%A9%E3%83%BC%E3%83%A9%E3%83%A0-discussions/%E3%83%91%E3%82%B9%E4%B8%8A%E3%81%AE%E6%96%87%E5%AD%97%E3%82%92%E4%B8%80%E5%BA%A6%E4%BF%9D%E5%AD%98%E3%81%97%E3%81%A6%E3%81%8B%E3%82%89%E9%96%8B%E3%81%8D-%E3%82%A2%E3%82%A6%E3%83%88%E3%83%A9%E3%82%A4%E3%83%B3%E3%82%92%E3%81%8B%E3%81%91%E3%82%8B%E3%81%A8-%E6%96%87%E5%AD%97%E3%81%94%E3%81%A8%E3%82%AA%E3%83%96%E3%82%B8%E3%82%A7%E3%82%AF%E3%83%88%E3%81%8C%E6%B6%88%E3%81%88%E3%82%8B/m-p/13919180?profile.language=ja

    〈にほんご〉
    再現手順
    1. ドキュメント上にパス上テキストを作成
    2. ドキュメントを保存し、いったん閉じる
    3. ドキュメントを開き、パス上テキストオブジェクトを選択
    4. アウトラインを作成

    以上の手順で、テキストはパスごと消えてなくなります。
    Illustrator2022以前では再現しなかったため、2023固有のバグと思われます。

    59 votes

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    61 comments  ·  Type, Fonts, Text  ·  Admin →
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    Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    The issue is believed to be fixed in the latest Beta build and is expected to be pushed into the Global Availability build at the end of July.

    To ensure this indeed fixes the problem, please install the latest Beta build from CCD app and try to reproduce it, following the steps provided by Ton in a comment within the report.

    Please reply back if Beta works for you or not.

  13. 右クリック時のコンテクストメニューがズレる（クリック点を起点とぜず、離れた位置に表示される）

    Mac M2Pro(Mac14,12) , Ventura v13.4.1, Ai2023(27.6.1), 4Kモニタ(27inc,3200x1800表示)

    新規でAi2023(27.6.1)をインストールしたのち表題の現象が起きる。その他のバージョンのAIはインストールしていない。
    環境設定をリセットすると直るが、改めて環境を設定してしまうと同じ現象がおきる。環境設定内の何かしらの項目が悪さしてそうですが一つ一つは検証していません。
    27.7のアップデートが来ていましたのでアップデートしましたが変わらず。

    追加：Ai2023をアンインストールしてAi2022バージョンも試しに入れてみましたが、同じくなにかしら環境設定をしてしまうと設定クリアするまではズレたままです。

    OSシステムのディスプレイ設定で2560x1440に変更してみたりなど試しましたが改善しませんでした。

    1 vote

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    4 comments  ·  User Interface  ·  Admin →
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  14. Charter font is misrendered at small sizes

    The Italic version of the Charter font that comes standard on macOS is misrendered at small sizes by several Adobe programs, including Illustrator and Acrobat.

    Steps to reproduce on macOS:

    1. Create some text in a new document, ideally including the character "A"
    2. Set the typeface of the text to Charter Italic
    3. Simply zoom out until the "A" is shown with obvious artefacts. Zooming in again resolves the issue. See attached screenshot of the same text rendered at larger and smaller sizes, for comparison.

    Notes:

    This affects not just the "A" character, but it's the most noticeable with it. Notably, it…

    1 vote

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    1 comment  ·  Type, Fonts, Text  ·  Admin →
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  15. Triple Click HxW or X/Y boxes causes Crash

    When wanting to adjust the size of an object, triple clicking within the height/width or X/Y boxes causes the application to crash.

    1 vote

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    1 comment  ·  Properties Panel  ·  Admin →
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  16. Stroke Inside is unchangeable on a compound shape

    If you make a compound shape from two paths with strokes set to Inside, then this is retained for the compound shape and shown in the Appearance panel, but it's not reflected in the Stroke panel and it can't be changed there.

    8 votes

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    0 comments  ·  Strokes  ·  Admin →
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  17. "unknown filter error" when importing variables which have multiple links within the document

    "unknown filter error" when importing variables which have multiple links within the document.

    Reproduce:
    1. make a document with variables. I have a mix of image and text but I don't think it matters.

    1. link multiple document objects to one variable, as is allowed within illustrator

    2. try to update the variable library with a CSV that has the same structure just different values (average use case)

    You should get a dialog warning that variable sets need to be overwritten blah blah click ok and then the error pops up. Probably forgot a nested loop would be my completely uneducated guess.

    2 votes

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    2 comments  ·  Other...  ·  Admin →
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  18. Illustrator 2023 freezes when launching

    Freeze Illustrator app (2023) always when I launch the app first time after launching Windows 10.

    Current temporary solution is
    1) Freeze illustrator during launch (No response condition)
    2) Close the app by task manager or any relevant method
    3) Click Illustrator again then select whichever the choice to open ( "Run Diagnostics" or "Launch Illustrator")
    4) Normally open the app
    5) After close the app, situation is the same from step 1

    Already tried to uninstall the app and reinstall but situation doesn't change.

    1 vote

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    2 comments  ·  Launch  ·  Admin →
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  19. Fechamento repentino / Using Pen tool crashes Illustrator

    O programa fecha sem mais nem menos e de repente.
    Não identifiquei um padrão, ou um sintoma recorrente no momento da ação. apenas que estava utilizando a ferramenta caneta.

    1 vote

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    0 comments  ·  Tools  ·  Admin →
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  20. Automatic numbering does not continue in linked area type

    While using automatic numbering, an area text linked to another Artboard or within the Artboard restarts the numbering from 1 after moving the overflown text to the second linked type area. Please add option to choose restart the numbering or continue numbering with user preference. Another issue is that one point with continuing the lines to the next type area also starts with numbering rather than considering the continuation of the last line from first type area.

    3 votes

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    0 comments  ·  Type, Fonts, Text  ·  Admin →
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Illustrator (Desktop) Bugs

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