Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7465 results found
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SVG export crashes
Exporting to SVG causes Illustrator 26.2.1 (64-bit) on Window 10 (21H2 19044.1645) to crash. No export is created.
1 vote -
swatch panel missing
The swatch panel is completely missing all of the sudden. This is a PERTINENT feature for me and needs to be fixed ASAP.
1 vote -
Please stop changing things around
PLEASE STOP CHANGING THINGS AROUND.
We often have very tight deadlines. Please stop changing settings and moving things around. It has a lot of impact on our ability to meet deadlines. When you moving things around we have to spend an extra unexpected 2/3 hours late at night try to figure out what has changed and how to do it the new way.
1 vote -
Open Illustrator 26.2.1 pallet drops in my desktop window .. when open, as photo shows 4-17-22
See photo clipping ... intermittent, recurring. No other adobe open aps do this ... just Illustrator. Bug .. Yes. Annoyance. Yes. Mac OS 12.3.1 Monterey, 27" display desktop. From wake.
1 vote -
ファイルを開けない
1 windows11 Illustrator v26.2.1
2 ｐｃを立ち上げて１回目のイラレ起動
3 起動直後に出てくるクラウドファイルの履歴画面から開く
4 開かないのでメニューバーのファイルから開こうとするが開かない。フリーズしているわけではないので終了し、再度起動すると開ける アップデート後から？最近毎回これです。1 voteIllustrator 製品版フィードバックへのご協力ありがとうございます。
ご報告いただいた「Windows 11 でファイルを開けない」という問題についてですが、まず「Windows 11 はまだサポート対象外」であることをご了承ください。
詳しくは Illustrator の必要システム構成（
https://helpx.adobe.com/jp/illustrator/system-requirements.html#windows-sys ）ページを参照してください。
その上で、いくつか質問させていただきます。
- 開けないファイルは「クラウド」、「コンピューター（ローカル）」の両方ともですか？
- PC 起動後の最初の Illustrator 起動だけで、２回目以降の起動では全く問題はありませんか？
お手数をおかけいたしますが、ご確認くださいますようよろしくお願いいたします。
Illustrator チーム
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baseline shift
If a piece of text has a Baseline Shift, then you can no longer select the text at the anchor point, and then the Smart Guides no longer work. So if the text has a Baseline Shift.
1 vote -
1 vote
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copy paste text turns to outlines.
coy and pasting text turns random parts of it to outlines. if you option drag the text, it works fine, keeps all the text in tact. this happens even in the same document, other documents.
makes working pretty much impossible between documents and just a pain in the same document.
1 voteSome applications for managing buffer can not handle the vector data stored by Illustrator and force it to fall back to outlines and rasterized copies.
This time it was Launchpad app, quitting it solved the problem.
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1 vote
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Illustrator not working correctly on large displays
I am encountering numerous problems with Illustrator that I have not had before. I noticed that they all seem to revolve around things like selecting endpoints or handles for curves. Transforming elements seem to no longer align with the pointer when expanding. All of these are hard to pinpoint and I see numerous other people complaining about the same series of problems that I am having. I believe that it all has to do with Scaling on Large Screens.
For example, I use 175% scaling on my LG 39" curved monitor. Trying to use the transform features after selecting an…
1 vote -
Text updates only appear after moving the text box
Editing text in a text box still shows the old text/does not show the update. Only after moving the text object does it update. New text shows on hover/while editing, but it is overlaid onto the old text. Seems like the graphics aren't refreshing as they should.
1 vote -
3D Materials Broken shading on repeat shapes
When using the new-ish 3D Materials fx on a group of shapes, some of which are aligned and repeating, the lighting and shading on one or more of the shapes breaks.
There is a workaround of adjusting the position or corner radius of the shape(s) with the issue by an imperceptible amount. It took a lot of investigating to figure that out.
1 vote -
Paragraph Style -> Library Bug (Stroke Weight Lost)
If you create a paragraph style with a thin outline (e.g. 0.25) different from the fill color, and then add that style to the library, the library does not record the weight assigned to the stroke (e.g. 0.25). See images. Note that "Annotations Red", and "Annotations Red Lib" are the same style, I renamed it to prevent an overwrite. As you can see, though the fill and outline colors are correct, the stroke weight resets to default.
Also your system doesn't allow me to upload screen shots (.jpeg). Not sure what that's about. Here's a link to the my screencaps:
…
1 vote -
CC Libraries Convert "/" to Groups Popup Prompt
CC Libraries Convert "/" to Groups Popup Prompt will not go away when "back to libraries" is selected after a click on anything in libraries pops back up again preventing any access to library. After much frustration, clicked "Convert" and has now destroyed the organization of my library by creating many empty groups and arbitrarily grouping other items.
This was a huge library that took a lot of time to build, so I would love if it could be restored to its original stated before this "improvement".
1 vote -
Error when trying to "Save as" a file
Hi I had been having an error were illustrator doesn't let me use the option of "save as" and whenever that happens I have to close the program an re-open again. There's no error message is just like I click on "Save as" and nothing happens
1 vote -
No "Smallest File Size" option in dropdown menu when saving PDF
My only options for saving a PDF are "Custom" and "Illustrator Default" I've lost "Smallest File Size" and "Press Quality" options.
I need to save small PDF versions in order to send in emails ALL day, so this is a big issue for me.
OS Monterey 12.3 , and beta version of Ai that's newer than Ai 2022...
BECAUSE Ai 2022 won't let me save ANY files to my computer (I've checked to make sure it had permission.) It's a HUGE problem, that basically makes my job impossible to do.1 vote -
同一ファイル内にドキュメントをドラッグ＆コピーした時にコピー元のドキュメントのテキストスレッドに異常が発生する件
CC2022を使用しています。
テキストスレッドで作成したレイヤーを含むファイル内で、ドラッグ＆コピーで新規のドキュメントを作成すると、コピー元のドキュメントのテキストスレッドの最後に文章が勝手に追加されてしまう現象が発生しました。（コピーした方のドキュメントのテキストスレッドには異常は出ないです。）1 voteIllustrator 製品版フィードバックへのご協力ありがとうございます。
検証では、以下のような結果となりました。
- 提供いただいたデータで再現確認ができました。
- 新規ドキュメントで同様のデータを作成しても、再現ができませんでした。
- 提供いただいたデータを別のドキュメントにコピー＆ペーストし、アートボードの複製を行っても再現できませんでした。
- 関連しない他のデータでは問題が発生しない。
こちらは、データ依存の問題と思われますので、対応完了とさせていただきます。
再現方法などのアップデートがありましたら、ご報告いただければと存じます。
よろしくお願いいたします。
Illustrator チーム
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Illustrator can not save
I run Illustrator 26.1 on a 2019 MacBook Pro with macOS 12.3.
Illustrator can not save any new files!!? The saving window appears but the Save button is inactive and nothing in the left menu works. I can save to Cloud but not locally. Basically the whole Save-window is inactive. The only way to close the window is through shortcut CMD + "."
It "feels" like I don't have access to my Mac?
I can save existing documents (but not Save As).
I have tried to reinstall Illustrator and reset settings (CTRL, OPT, COMM at startup) but nothing helps.
Please…1 vote -
Old illustrator files opening distorted and flattened on 1 layer
Lots of crazy things happening since updating Illustrator to 2022 from the 2020 version. Text on ellipse paths are uneditable, text on ellipse paths are misaligned, and layers are flattened.
No issues with files that don't have ellipse paths so not sure if this is a text on path issue or a ellipse issue.
1 vote -
貼り付けたテキストの末尾に不明な何かが混入する現象について
【OSおよび Adobe Illustrator (デスクトップ版) のバージョン】
Windows10 v21H2
2020：24.3.2 発生しない
2021：25.2.x 発生する
2021：25.4.2 発生する
2022：26.1 発生する【問題が発生したときに実行していた手順】
1. メモ帳等の別のアプリケーションにある書式情報のないテキストをコピーする
2. Illustratorにて、テキストポイントやテキストエリアを作らずに貼り付ける【想定していた結果】
手順1でコピーしたテキストがIllustrator上に貼り付けられる【実際の結果】
テキストの貼り付け自体はできますが、末尾に“何か”が混入します。曖昧な表現になっていますが、“何か”は設定するフォントによって見えたり見えなかったりします。Arialにすると白四角で表示されます。
アートボード上では選択やコピペができますが、検索フォームに貼り付けることはできませんし、メモ帳等に貼り付けることもできません。
情報パネルで確認すると「Unicode:0x0000」と表示されます。1 vote
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