Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7711 results found
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restoring files is NOT working
I was working on a project and my computer reset on me automatically. After it was done, I tried going back into Illustrator and my work was gone. I have tried restarting the app and my work has not came back! Please help me restore my work!
1 vote -
Dock does not hide when toggling full screen
Hello, I'm using MacOS High Sierra and Catalina, however the dock does not hide when toggling full screen in Illustrator and photoshop, like any other apps. Any help ??
1 vote -
The list of available fonts is not displaying correctly, typekit not visible as well
This is what I'm getting when opening the search for fonts. I don't see any usable list of fonts nor the typekit options .
What could be the reason for such illustrator behavior?
1 vote -
Adobe themes panel window is cut outed..
The adobe themes panel window is showing in half, while it does not have a scaling option also to scale.
The right half of the window is cut out & non-accessible.
SEE the IMAGE below
Ive restarted multiple times but still same issue.
This is my system
Device name Mohit-HQ
Processor Intel(R) Core(TM) i3-8145U CPU @ 2.10GHz 2.30 GHz
Installed RAM 8.00 GB (7.86 GB usable)
Device ID 453A1378-11E9-4CA8-AC95-62E230C28715
Product ID 00327-30000-00000-AAOEM
System type 64-bit operating system, x64-based processor
Pen and touch Pen support1 vote -
Color Panel changes back from HSL to RGB after restart
This is a very old and very annoying "feature". If you work in HSL mode and you have your all palets setup to HSL, after you close illustrator all you palets will reset to RGB.
This is counterproductive and bad user experience as Illustrator should save your preferred option and open your palets as you left them.1 vote -
Bounding Box Does Not resize
When pulling the bounding box, what is inside does not resize.
1 vote -
1 vote
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relink bitmap file, or update link error
every time i update the linked file, this annoying message always pop-up. it can't happen in the previous version of illustrator.
1 vote -
Illustrator v24.3にて同じ色のオブジェクト（または図形）をダイレクト選択ツールで選択後、塗りの色を白にすると落ちる
Illustrator v24.3にて同じ色のオブジェクト（または図形）をダイレクト選択ツールで選択後、
動作環境
・illustrator2020(24.3)
・macOS High Sierra(10.13.6) iMac以上の環境で使用しています。
同色のオブジェクト（または図形）をダイレクト選択ツールで選択後
カラーパレットから塗りの色を（カレーパレット左下の「塗りなし」「黒」「白」の場所）から「白」に変更すると
アプリ自体が落ち、復元機能がオフにされてしまします。
以前のバージョンでは問題なくカラーパレットから塗りの色変更ができます。
1 vote -
Extremely slow resize objects selected with multiple sublayers.
The performance of resizing object is killing my Adobe Illustrator. Waiting (5 minutes don't helps).
But If I scale the same objects but in a flat layer (single layer) it is done in miliseconds.
The problem is only when I scale objects in multiple layers. But i need it to use in Adobe Character Animation
The PC is very good (64GB RAM, 3700x procesor, Nvidia 2070 Super )
1 vote -
Icon font shows Tofu
I created a font with emoji. I installed it in the Application support/Adobe/Fonts folder as I do with all fonts I test. Emoji characters like duck show two Tofu characters, although in the glyphs panel it is displayed correctly, please see attached screenshot.
In all other applications, the character can be displayed.
1 vote -
Crash on save to old versions
Whe you have vertically centered text areas and you try to save as an older version Illustrator crashes.
1 vote -
The main menu in Adobe Illustrator 2021 has broken.
The main menu in Adobe Illustrator 2021 has been broken help us fix the home menu at launch start-up system and get to work on killing all computer bugs in this desktop system Windows 10 Good luck!
1 vote -
Graphics Errors in Big Sur
I have a brand new Mac Mini 2020, just released. I have been having weird glitches with graphics rendering, and I found this post
https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/40978006-macos-big-sur-rendering-bugLooks like it has been closed for commenting, and blame on Beta. However, I still have the issue. I am on Big Sur 11.0.1 on a brand new machine running AI 2021
I took advice and disable GPU Performance, and it seems to be working now.
Just a heads up
1 vote -
spell check locks AI without file already open to spell check
I had opened Illustrator 2020 and wanted to open a file from the server, so I typed command+o on my Macintosh, but missed the "o" and hit command + "i" instead. [the keys are adjacent] This brought up the spell checker, without an open file. And there was no way to close the spell check window at all. the only buttons available were "start" or "done" which had no effect on the popover window. I had to force quit Illustrator 2020 to move forward. UI window closure buttons on the popover would have obviated this situation.
1 vote -
App crashes very often and linked graphics lose their link connection
macOS Catalina 10.15.7
Since upgraded to Catalina Illustrator crashes very often (approximately 4-5 times in 6 hours of a working session ) and recovery files' linked graphics lose their connection to the root files even though they were embedded. Every single recovery file' links should be relinked one by one again and again. I've relinked the attached file links 4 times so far. Please find an immediate solution to this issue.1 vote -
Crashing
Since I updated 20 2021, I have has slow sluggish response and for no reason at all the program locks up and then crashes. Unfortunately I have to recreate all the art that I spent hours working on. Very Frustrated!
1 vote -
Resizing rotated rectangle using selection tool drags wrong side
If I use the rectangle tool to create a square/rectangle, rotate it (for example, 45 degrees), then try to resize using the selection tool, it resizes the wrong side. For example, if I drag the bottom left side, it moves the bottom right side.
I've included a screen record demonstrating the issue.
Operating system is Mac, Mojave, 10.14.6
Illustrator version is 25.0.1 (though this bug has been noticed in older versions)
1 vote -
Can no longer create new file from scratch
Illustrator v 25.0 desktop on PC won't let me create new files from scratch or with preset details. It's forcing me to download templates to work from.
Illustrator v 25.0 desktop on iMac works fine.
1 vote -
Lock object function not available
When I try to lock an object to an artboard, nothing happens. I've tried using the hot key and accessing it via 'Object' on the menu bar and it's greyed out
1 vote
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