5940 results found

1. Dot Grids with Subdivisions are displayed glitchy in Illustrator 2023

   Dot Grids with Subdivisions are displayed glitchy in Illustrator 2023

   Also, dot grids are displayed a little bit shifted towards objects that are snapped and aligned to this grid

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   1 comment  ·  Snapping  ·  Delete…  ·  Admin →
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   Need More Info  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   Can’t reproduce. Please provide more info, about your OS, GPU, and screenshots of the 'shifting towards objects' you refer to.

2. Keyboard shortcuts not working with KLIM keyboard on ASUS laptop

   I have just installed a new (external) on my ASUS laptop and now all of the keyboard shortcuts that require three keys to be held, such as send to back, are not working. They work on the laptop keyboard.

   Shortcuts work in all other programs (such as word and online)

   I have updated all drivers, updated CC and also reinstalled the program. I have checked sticky keys are on and filter keys off. I don't know what else to do - it is severely impacting workflow.

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   3 comments  ·  User Interface  ·  Delete…  ·  Admin →
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3. Arrow keys cancel file saving

   Illustrator v. 26.3.1 on 16 inch, 2021 M1 MBP running MacOS Ventura(13.0.1).
   When I save a file, I typically arrow over to the end of the autofilled filename to remove the end of it and add what I want to add per my file naming system. However, when I press any arrow key on my keyboard, the "save file" dialogue box closes, and I have to initiate the process over again. No other keys cause this issue to occur, only the arrow keys. I do use an external keyboard, but in testing, the arrow keys on the built-in keyboard produce the same result.

   Illustrator v. 26.3.1 on 16 inch, 2021 M1 MBP running MacOS Ventura(13.0.1).
   When I save a file, I typically arrow over to the end of the autofilled filename to remove the end of it and add what I want to add per my file naming system. However, when I press any arrow key on my keyboard, the "save file" dialogue box closes, and I have to initiate the process over again. No other keys cause this issue to occur, only the arrow keys. I do use an external keyboard, but in testing, the arrow keys on the built-in keyboard produce… more

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   0 comments  ·  File Save, Import and Export  ·  Edit…  ·  Delete…  ·  Admin →
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4. 3D revolve bug

   3D revolve not working correctly,
   feature produces a shrunken and repeated version of the sketch

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   0 comments  ·  Effects, Appearance, Graphic Styles  ·  Edit…  ·  Delete…  ·  Admin →
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5. Shape expanded automatically bug

   This is a bug I am experiencing. As soon as make a change on a shape it gets expanded automatically and this is not reversible if a pathfinder mode has been used (minus front for example). I am getting a small grey notification saying "shape expanded". I have not found a way to turn this off but it makes Illustrator un-usable for my purposes. I am attaching a screenshot of the notification that appeared as soon as moved one of the rectangle anchor points. Please help me as this is a business show-stopper for me. :(
   Also when using direct selection tool, i used to be able to select a corner of a rectangle and a corner radius option would show up... this is now not happening. :(

   This is a bug I am experiencing. As soon as make a change on a shape it gets expanded automatically and this is not reversible if a pathfinder mode has been used (minus front for example). I am getting a small grey notification saying "shape expanded". I have not found a way to turn this off but it makes Illustrator un-usable for my purposes. I am attaching a screenshot of the notification that appeared as soon as moved one of the rectangle anchor points. Please help me as this is a business show-stopper for me. :(
   Also when using direct… more

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   1 comment  ·  Pathfinder and Compounds  ·  Delete…  ·  Admin →
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6. Linked Files Crop changing when reopening a file

   I linked .ai files placed with a "bounding box" crop from the import options. When this file with the linked file is closed and reopened, the links already placed automatically switch to a "media" crop. This causes the linked file to appear much smaller.

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   0 comments  ·  Images, Links  ·  Edit…  ·  Delete…  ·  Admin →
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7. Certain colors generate #000000 HEX values in Color Picker dialog

   Bug in 2023 (v 27.1.1) Illustrator. Certain colors, when examined with the Color Picker, shows HSB rightness of 0, RGB all 0, and Hex code of #000000. See GIF.

   This is a pretty severe bug with other downstream consequence. Dragging these "broken" colors into swatches, for example, generates pattern swatches instead of process color swatches.

   1. MacOS Ventura 13.0.1 (M1 pro)
   2. 2023 (v 27.1.1)
   3. examining colors by double-clicking the Fill color square
   4. expected: always have valid HSB/RGB/hex returned. Bug: some colors give incorrect values.
   5. See screenshot & video at https://vimeo.com/786775139

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   3 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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8. 変形パネルが少し欠ける

   どれだけパネルを広げても角丸の下部分が少し欠けた状態で表示されます

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   Need More Info  ·  5 comments  ·  User Interface  ·  Delete…  ·  Admin →
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9. Illustrator not saving properly

   Saving our work is a MAJOR issue! Since updating, I'm having different ones. Sometimes when I command/save, then reopen that file, the last change I made is gone. Now, when I do a save as, Illustrator only saves part of the file name I typed in..

   Attached are screen shots showing the file name I try to save it as, and the incorrect file name it saves as.

   WTF is up with this stuff? I'm no programmer, but how is it that major bugs like this come up with every new version? I am spending more time working around Adobe bugs than actually getting work done.

   Saving our work is a MAJOR issue! Since updating, I'm having different ones. Sometimes when I command/save, then reopen that file, the last change I made is gone. Now, when I do a save as, Illustrator only saves part of the file name I typed in..

   Attached are screen shots showing the file name I try to save it as, and the incorrect file name it saves as.

   WTF is up with this stuff? I'm no programmer, but how is it that major bugs like this come up with every new version? I am spending more time working around Adobe… more

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   2 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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   Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   A slash can’t be used in a file name. since it’s an OS reserved symbol.

   There are other symbols like this: < > : " / \ | ? *

10. Highlighted selection box not appearing for text

    When I select text, the bounding box appears, but when I select actual letters/words to edit, there is no highlighted/selection box showing me that I am selecting characters and which one. It's like I'm playing a bit of a guessing game: let's see if I actually selected the letters I meant to, fingers crossed!

    The picture attached shows through the character tool module that I've selected two slightly different fonts(same face & size etc, just different weight) but that the text itself doesn't appear to be selected. I've only selected the italicized to the blue text at the bottom of the screenshot.

    FYI I just updated to most recent version of Illustrator according to the creative cloud app.

    When I select text, the bounding box appears, but when I select actual letters/words to edit, there is no highlighted/selection box showing me that I am selecting characters and which one. It's like I'm playing a bit of a guessing game: let's see if I actually selected the letters I meant to, fingers crossed!

    The picture attached shows through the character tool module that I've selected two slightly different fonts(same face & size etc, just different weight) but that the text itself doesn't appear to be selected. I've only selected the italicized to the blue text at the bottom of… more

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    0 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    Please check View > Show Edges command (or hit Cmd+H).

    This also hides a selection of a text, along with lines along the objects’ paths.

11. unclickable accept button to terms of use

    I had a popup tells me to click accept to general terms of use but when i click accept it does not accepting it and popup does not removing

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    4 comments  ·  Launch  ·  Delete…  ·  Admin →
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    AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    The solution is to actually click the Terms of Use link the dialog offers you ( and at least TRY to read them). When you click the link, the Accept button starts working.

12. When exporting an intertwined object to PDF the selection trace is preserved in the saved file

    Mac OS Ventura 13.0.1 (22A400)
    Illustrator 27.0.1

    The reproduction scenario is as following:
    1. Create two overlaying rings (I used pathfinder to make the hole in the middle).
    2. Select both objects
    3. Go to Object-Intertwine-Make and select the target area
    4. Save in PDF

    Even if the Flatten transparency was selected (as suggested in https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/45826375-intertwine-bug-when-export-as-pdf-x4 ), the tiny selection trace in the intertwined area can be viewed (see the attached file)

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    0 comments  ·  Clipping, Intertwine  ·  Delete…  ·  Admin →
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    Done (Available in Prerelease)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    This issue is fixed in the Prerelease version (available in Creative Cloud Desktop Prerelease section).

    Intertwine objects now get treated differently when expanded, and an extra copy get placed underneath the stack of clipped zones to eliminate seams PDF viewers display.

13. Can’t select a hyphen at the start of the line

    テキストツールで半角英数字で入力したものが、後になって選択できなくなる場合があるようです。
    「- 2022 -」と入力したあと、修正しようとしたら、最初の「- 」が選択出来ません。

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    5 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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    Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    Illustrator converts a hyphen at the start of the line to a bulleted list, unless the 'Automatic Bulleted and Numbered lists while typing' option (enabled by default) is not turned off.

    These converted markers can’t be selected, unless you convert the text back with the dedicated button in the Paragraph menu.

    But be warned though, that sometimes disabling the auto-conversion does not work, and hyphen and other characters still force Illustrator to create a list.

    If it does happen to you — please vote here: https://illustrator.uservoice.com/forums/601447/suggestions/45928900

14. Linked Text Boxes DEFORM

    When spreading text over more than one text box, the first one is fine, but any consecutive one deforms so the copy is stretched.

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    8 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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    Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    The problem was probably caused by scaling area type objects with another art selected. Illustrator treats these selections differently. Take a look in the comments for a more detailed explanation and demonstration.

15. Change case feature not working.

    I am trying to change from uppercase to lowercase. Using 26.5.1 (64-bit) version. I wish I had not upgraded as it crashes every few minutes. Steps: highlight text; Type-->Change case-->lowercase. (In the attached video the Type drop down does not appear in the recording; follow the mouse.

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    1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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    Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    Toni, for some reason you have All Caps option enabled in the Character panel for this particular text selection (or rather the whole type on path object).

    Once disabled, Ai stops to force the capitalization for it, and the result of Change Case commands start to be visible.

    I agree though it can be tough to discover.

    If anyone else happen to have this exact problem — please add your votes, so the team can get data on reviewing this in the future.

16. Hindi character paste in incorrectly

    When I copy Hindi text from another source (such as Outlook) and paste it into a text box in illustrator, the characters appeared in the wrong order

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    Started (Available in Beta)  ·  2 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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17. Color slider

    Mac. OS 12.6. Illustrator 27.0. MacBook Pro 13 inch, M1 chip + external monitor.
    Tried changing color with slider, but the slider hides, doesn't display numbers.
    See screen recording

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    3 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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    AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    Gets fixed with the relaunch.

    Vote and comments if it does not help you in the same situation.

18. Font compatibility issues between different iOS and Illustrator versions

    My one system is on Mojave (10.14.6) running 25.4.8 illustrator. The other system is on Monterey (12.3.1) running 26.5 illustrator. And I have downloaded and installed Petrona font from Google fonts on both the systems.

    Now when I try to open the file (that was created on Mojave) on Monterey I'm prompted for missing fonts! This compatibility issue is making it very difficult for me to work across my devices.

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    4 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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    Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    As it turned out, the font was installed as a static weights collection on one system, and as a variable one on the other. Illustrator didn’t provide enough clarification on this.

    However, please vote and comment if you have the same problem.

19. Unit increments are not correct

    I set my keyboard increments at 0,1 mm so when I click on an object I can move it by that amount, or when I use the shift-key it moves with 1 mm. However, it moves with 1 pt increments. Very annoying.

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    6 comments  ·  Selection  ·  Delete…  ·  Admin →
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    Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    The issue got resolved with a fresh installation.

    In case the same happens to you — please check all the snapping options in the View menu, especially Snap to Pixel, and the Keyboard Increment value in Preferences > General.

20. Malwerkzeuge (Pinsel/Buntstift) übernehmen nicht die vorherigen Einstellungen

    Ich möchte mit dem Bunststift zeichnen und habe dabei die Kontur, die Farbe und das Profil eingestellt. Beim nächsten Strich werden diese Eigenschaften nicht übernommen. Ich muss jedes mal die Eigenschaften neu auswählen... das kann ja jetzt nicht sein? Das hat vorher einwandfrei funktioniert.
    Wäre sehr dankbar für eine Tipp/Lösung!

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    2 comments  ·  Tools  ·  Delete…  ·  Admin →
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    Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    This can be toggled in the Appearance panel’s menu with the 'New Art Has Basic Appearance' option.

    See the comments for details.