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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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7797 results found

  1. Home Screen shows incorrect data at start of month

    At the beginning of a month, the Home Screen reports inaccurate "last modified" dates on recently opened documents. For example, on 1st March, a document last opened on 28th February is reported as having been opened "1 month ago" instead of "1 day ago".

    3 votes

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  2. flickering zoom in / zoom out

    Illustrator is making heavy flickering while zoom in/zoom out. I have 4090GPU but performance is terrible.

    3 votes

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  3. 長方形を方向キーで変形すると途中から半端な寸法数値になる

    MacOS12.7.3, Adobe Illustrator28.3
    ドキュメント設定の単位、 環境設定の単位→一般・東アジア言語をミリメートル、環境設定の一般→キー入力を0.1 mmに設定。
    長方形を描画し、shift+方向キーの入力(1入力1mmの移動)で幅や高さを拡大または縮小していくと、4〜8回目くらいから中途半端な数値になります。方向キーのみでも何回めかに中途半端な数値になります。
    ずっと整数で変形したいのに困っています。

    3 votes

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    1 comment  ·  Other...  ·  Admin →
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  4. Column graph rounding issue

    When using %00 template in graph design decimal figures are not rounded up/down correctly. Eg. Figure 4.9 should display as 5 but actually displays as 4
    See attached illustrator file.

    3 votes

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    0 comments  ·  Tools  ·  Admin →
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  5. Thin space and hair space have wrong widths, compared to InDesign

    In Indesign a hair space is a twenty fourth of an em-dash independent of the font size.
    In Illustrator a hair space depends on the font size.
    6pt font -> hair space is a sixth of em-dash
    10pt font -> hair space is a tenth of em-dash
    20pt font -> hair space is a twentieth of em-dash
    40pt font -> hair space is a fortieth of em-dash
    in other words: a hair space in Illustrator is always 1pt

    In Indesign a thin space is an eighth of an em-dash.
    In Illustrator a thin space is a fifth of an em-dash.

    3 votes

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  6. Dimensions new layer Do Not Print

    Using the Dimensions tool on a layer designated as Do Not Print creates a new layer title Dimensions.
    Example, I do all my dimensions, set the layer to Do Not Print. Later I realize I need to make an additional dimension. If I try to use the Dimension tool on the layer marked Do Not Print, it will create a new layer for new Dimensions.

    3 votes

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    1 comment  ·  Layers  ·  Admin →
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  7. Info Palette incorrect on items using Clipping Mask

    Objects with Clipping Masks show original width and height in Info Palette. Ex. a 10x10 square clipped to 2x2 will show as W: 10, H: 10 in Info.
    In Properties/Transform the information is correct, i.e. W: 2, H: 2

    I typically don't like to see the whole Properties Panel nor need the editing abilities of Transform so I have the Info panel open. However, I would assume it would show the selected width and height vs. the clipped item's original size.

    3 votes

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  8. Reduce History Panel Minimum Width

    Please reduce the history panel minimum width.
    Currently it's wider than (almost?) all of the history step names.

    Ideally this panel width could reduce to just show the icons of each history step.

    Common actions like Move and Clear would benefit from icons better representing the changes made.

    All the different type adjustments would also benefit from displaying their corresponding icons from their respective panels (font size, letter spacing, line height, paragraph alignment etc.)

    Thanks for delivering the History Panel!

    3 votes

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  9. Center of rotation changes position after rotating with a dialog

    Trying to rotate a path from a custom rotation location by entering the rotation as a value, not manually.

    I'd expect that you can rotate from any given position by entering rotational values. As it is, your selected rotation position will instead default to center.

    When you select a custom position to rotate a shape from, it only works if you manually rotate the object. You can't select a custom position and then type in a rotational value via enter or double-clicking on the rotate tool.

    Win 11, Version 28.1
    Video attached.

    3 votes

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    1 comment  ·  Tools  ·  Admin →
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  10. Illustrator font bug

    1. Windows 11 Home
    2. Illustrator 28.1
    3. Installed font from Adobe Fonts, doesn't show up in Illustrator (but shows up in other Adobe programs)
    3 votes

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  11. The interface UI font fails to follow the Windows system settings. A lot of serif fonts are used in

    The interface UI font fails to follow the Windows system settings. A lot of serif fonts are used in Chinese, making it very difficult to distinguish.

    The red part does not follow the operating system font, and the blue part correctly follows the operating system font. In Chinese Windows, the default font of the operating system is "Microsoft Yahei"

    https://community.adobe.com/t5/image/serverpage/image-id/647274i34CCB4C6B92C28D8/image-size/original/is-moderation-mode/true?v=v2&px=-1

    3 votes

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  12. Leading (line spacing) not shown, blank, in Character panel

    OS:
    Various Mac OS versions and hardware, including M2 Mac Studio and M3 MacBook Pro. Confirmed in screenshots on:
    Mac Sonoma 14.1
    Apple M3 Pro
    36GB of RAM

    ILLUSTRATOR VERSION:
    Various versions. Confirmed on Adobe Illustrator 2024 v28.0 (used for screenshots). This happens across computers and OS and Illustrator versions.

    STEPS TAKEN:
    Opened file and clicked on text.

    EXPECTED RESULTS:
    Selecting text should show leading in Character Panel.

    ACTUAL RESULTS:
    Leading field is blank in Character Panel.

    Leading (line spacing) is sometimes not shown in the Character Panel. The field is blank. This can occur when selecting many characters, which…

    3 votes

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  13. Zig Zag applied to an art brush is glitchy.

    A simple art brush made of several parallel rectangles has unexpected results when the Zig Zag effect is applied with smooth curves instead of sharp angles. Changing the number of stripes and/or the number of zigs alters the errors. Some of them are kind of pretty but I think I'd rather just see this working as expected.

    I reproduced this on an M2 Mac running Illustrator 27.8.1, in both CPU and GPU rendering modes. I'm not sure what the person who originally observed this and got me investigating was using.

    Uservoice isn't letting me upload an AI or a zip,…

    3 votes

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  14. Giant splash screen ads in paid for, professional subscription is a BUG

    I am sick to death of the huge, intrusive, non-cancelable, and occasionally completely incapacitating ads popping up in a very expensive, professional, enterprise-level paid-for subscription. This is so unbelievably unprofessional and unconscionable in a paid subscription.

    I have been working for 10+ hours today in Illustrator and Photoshop, and have had several pop ups. But this one was the last straw. It nearly covered the whole screen. I can't close it and tell it never ask me this again, oh no, I can only request that it defer the annoying shill until the middle of another, future, equally tense deadline…

    3 votes

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  15. Find and Replace text results in unwanted repeated characters

    Illustrator v 28.0
    Mac OS Ventura 13.4.1

    Using the Edit > Find and Replace... function to search for and remove text results in the first character after the removed text to be repeated. For example:

    Old text: Lorem Singapore / Lorem Hong Kong / Lorem Australia
    Find "Lorem " and replace with nothing
    Result: SSingapore / HHong Kong / AAustralia

    3 votes

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  16. Hidden clipping mask still contributes to exported image

    I had a design with two clippings mask applied to it, for layout and previewing purposes.
    When time to export a final image comes, I hide the top-level smaller one, and leave the larger one at the bottom to clip my design.

    But when I review the exported image, I realize Illustrator removed the some elements of the design, despite me seeing them on canvas. It took a live brush and deleted some parts of it even!

    Take a look at the file attached.
    1. Open it
    2. Study the layer structure, notice a hidden clipping mask. Note the design…

    3 votes

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  17. Enormément de latence

    Je rencontre des problèmes avec illustrator. Mon ordinateur est équipé de Windows 10 et d'une carte graphique NVIDIA RTX A4500 à jour. Depuis la version 28.0 de l'application, celle-ci met beaucoup de temps à se lancer et lorsque cela se produit, je n'arrive pas à accéder à l'écran d'accueil où je peux choisir le type de plan de travail que je souhaite utiliser. Je suis contraint d'ouvrir directement un fichier depuis mon explorateur de fichiers, sinon l'application ne fonctionne pas. De plus, une fois que j'ai ouvert un fichier, il y a un temps de latence d'au moins 30 secondes,…

    3 votes

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    4 comments  ·  Performance  ·  Admin →
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  18. [Illustrator 27.9] Changing the Fill Color of All Objects Becomes Impossible After Using the Gradient Tool

    After I change the color of a gradient stop several times, changing the fill color of virtually all objects becomes impossible until I restart Illustrator.

    How to reproduce the bug:

    1) Create any object with a gradient fill.

    2) Keep changing the colors of the stops.

    3) Once changing the colors becomes impossible, create a new object in either the same or a new document and try to set its fill color.

    3 votes

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    7 comments  ·  Gradients  ·  Admin →
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  19. Can't change the color of a gradient stop to an existing swatch

    Most infuriating Gradient Swatch forever bug. This bug has been persistent through the past several updates and I don't understand why Adobe is ignoring such an infuriating bug that should not be that hard to correct. Click on the gradient stop and select a swatch from the popup swatches palette and no effect.

    3 votes

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    1 comment  ·  Gradients  ·  Admin →
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  20. Don’t delete preferences after downgrade

    This issue is critical.

    When downgrading using the CC app (from “Other versions”), the entire preference folder is wiped out, for instance from 27.9 to 27.8.1.

    It means that downgrading delete without warning years of work on custom shortcuts, transparency presets, default options, workspaces, etc.

    I lost everything just because I wanted to avoid some bugs I had in 27.9.

    At the very least, there should be a warning. Ideally, there should be no deletion of preferences.

    Even if the use makes a copy of their preferences folder (for instance by copying “enGB” to “enGB (backup)”, the backup…

    3 votes

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    1 comment  ·  Other...  ·  Admin →
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