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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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7924 results found

  1. [PARM] error?

    I have Windows 7, 64bit, running Illustrator CC and all of a sudden today I am not able to use the text tool and when I try to use the select tool on certain areas of the file the error message comes up that I attached to this.

    4 votes
    3 comments  ·  Other...  ·  Admin →
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  2. Warning message for over 15 years "This file has been modified outside of Illustrator"

    There needs to be a way to disable this warning message. I have only seen this error in Illustrator, and it has been around for over 15 years with no solid solution. It appears to be related to file timestamps, but when a user is working on a file, saved on a file server, and they are the ONLY one who has access to the file, this error should NEVER appear. This error appears for Windows or Mac users, saving files on either a network or cloud storage location. So far, Adobe's solution is "just save the file locally". This…

    3 votes
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  3. Illustrator wrongly says texts were created in different version of Illustrator

    After the update, this message now appears, saying that my files were created in a different version. But it should be backwards compatible.

    3 votes
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  4. CMYK-Werte im Farbwähler werden nach „Ohne Farbe“ in RGB umgewandelt – trotz CMYK-Dokument

    Ich arbeite in einem Illustrator-Dokument im CMYK-Farbmodus. Wenn ich die Flächenfarbe eines Objekts auf „Ohne Farbe“ setze und danach über den Farbwähler neue CMYK-Werte eingebe, wandelt Illustrator diese automatisch in RGB-Farben um – obwohl das Dokument und die Farbeinstellungen vollständig auf CMYK eingestellt sind.
    Das Problem tritt seit Kurzem in allen neuen und bestehenden Dateien auf, auch nach Zurücksetzen der Voreinstellungen und Neuinstallation.
    Der Fehler lässt sich jederzeit reproduzieren:
    Neues CMYK-Dokument erstellen
    Objekt zeichnen, Fläche auf „Ohne Farbe“ setzen
    Über Farbwähler CMYK-Wert eingeben
    Illustrator wandelt die Eingabe in RGB um
    Das Verhalten widerspricht dem erwarteten Verhalten in einem CMYK-Dokument und…

    3 votes
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  5. Fonts changing in files when opened in Illustrator 29.5.1

    Existing files created in illustrator (on a different desktop) when opened in v29.5 & v29.5.1 display incorrect fonts - the font is changed to a completely different font (e.g. Myriad Pro will be changed to Times New Roman) throughout the document. All the text in that font family is changed, but other fonts used in the document will display correctly. The font is installed correctly on the system and the changed font can be changed to the correct font by selecting the font from the illustrator font list. The thumbnails display correctly in Bridge before opening in illustrator. Reverting illustrator…

    3 votes
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  6. Cannot enter Opacity Mask Mode unless Clip is selected

    MacOS 15.4.1 (24E263)
    Illustrator 29.5.1

    When clicking on the opacity panel and then clicking on the mask thumbnail to activate that mode, the thumbnail highlights but as soon as I attempt to edit the contents of the mask, it shows that the mode is not activated. Only if I select the 'Clip' checkbox in the Opacity panel will it allow me to edit the mask. But then clicking the 'Object' thumbnail in the Opacity panel, similarly does not exit mask-editing mode. I have to uncheck the 'Clip' checkbox to get back to normal mode. Previously, simply clicking on each thumbnail…

    3 votes
    6 comments  ·  Other...  ·  Admin →
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  7. Pencil tool preview not showing

    Hello, in illustrator 29.4 and 29.5 (on windows 11 pro) I can't preview the path while i am drawing with the pencil tool. I checked all the settings and everything is set to see it. I had to downgrade to illustrator 29.2 to use it again

    3 votes
    6 comments  ·  Tools  ·  Admin →
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  8. Recolor doesn’t allow to change white or black with a first try

    I use the Recolor (color mixer / wheel) daily. I have come across an annoying bug.

    Some base colors will be automatically 'locked' in the color mixer, indicated by a '-'. For example, let's say I'm trying to turn white into red.
    - First, white needs to be unlocked. By clicking the '-', it will become an arrow '->', and the swatch should be toggle-able now.
    - The first time you toggle the white, it selects, sliders can be moved to make it red, but it doesn't stay adjusted; it reverts back to whites.
    - You need to click another…

    3 votes
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  9. Spots and Globals are converted into process colors when included into Swatch Info

    If we pick several spot or global color swatches to display in Swatch Info, the resulting color chips won’t be using the actual swatches picked — these would become process color copies — while Ink Types are shown as 'Spot' for spots... which are not... and no information about some being 'Global'.

    I realize this connection would have to be monitored, refreshing cards when a swatch is changed...
    But this is what is expected. This is what scripts that offer a similar functionality do.

    If we choose to convert these into process colors, we can just can select one and…

    3 votes
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  10. Objects vanish when a PDF is exported

    The PDF document is not being saved correctly. I have tried saving it in different ways, changing the elements and it still isn't working. I believe it is a problem in Acrobat itself perhaps?

    3 votes
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    Mateus, please File > Package the document, save the PDF preset used into a file, and send these over to the team for investigation, to sharewithai@adobe.com

    Put the link to this report in the body of the email as well: http://illustrator.uservoice.com/forums/601447/suggestions/49687994

  11. More than 32,000 anchor points can be added to a single path

    The pathPoint limit is 32,000, and if we try to continue drawing a path from the end of a PathItem with the pen tool, a dialog box will appear and refuse to add anchor points, but we can add anchor points to the segments in between.

    macOS 14.7.2
    Illustrator ver. 29.3.1

    Step to reproduce
    1. Create a path object in a new document.
    2. Add 32,000 anchor points to the path object.
    3. Click on any segment with the pen tool. We can add anchor points even if the number of anchor points exceeds 32000 (the number of segments exceeds…

    3 votes
    1 comment  ·  Strokes  ·  Admin →
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  12. Tabs in Swatch Info text are made with spaces instead of actual tabs

    This is so bizarre. A native function for a professional application uses spaces in text to define tab stops, for a non-monospaced font...

    Sure, tabs just won’t work, since they stay in place if the Swatch Info object gets resized.... and Ai still doesn’t allow to scale tabs if needed...

    Instead of making 'Indent to here' work (here is a request about it: http://illustrator.uservoice.com/forums/333657/suggestions/37578991) and use it here, this is hacked, rather dirty, giving a worth example to designers. Change the font and the indentations rips apart...

    Shame!

    3 votes
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  13. Please allow files to reopen after crash/restart/reopen

    Please please Adobe - why is it almost every other company has managed to give us the option to reopen after quit with the same files open but you still haven't?? Today Creative Cloud told me I had 7 updates available and I thought, ok great, maybe just maybe the illustrator one fixes my snap to point problem. So I had to take a photo of what docs I had open (!), quit Illustrator and go back to Creative Cloud to do the update... only to find that it had changed its mind and I only had two updates but…

    3 votes
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  14. 異体字を指定したグリフに対してSVGフィルタを適用するとデフォルトのグリフにフォールバックする

    macOS 14.7.2 iMac27inch
    Illustrator ver.29.3.1

    再現手順
    1. ポイントテキストをドキュメント上に作成し「ABCD」と入力し、各グリフを異体字(添付のサンプルではu+0041 nalt5等を指定)に変更する。
    2.作成したテキストに任意のSVGフィルタを適用する。
    3.異体字を指定したグリフがデフォルトのグリフにフォールバックした状態でレンダリングされる。

    期待する結果
    指定した異体字のままSVGフィルタが適用される。

    実際の結果
    異体字はデフォルトのグリフに変更された状態でレンダリングされる。

    EN Translated:
    Step to Reproduce
    1. create a point text on the document, type "ABCD" and change each glyph to a alternate glyph (in the attached sample, specify u+0041 nalt5, etc.).
    2. Apply any SVG filter to the created text.
    3. The alterrnate glyphs are rendered with fallback to the default glyphs.

    Expected result
    The SVG filter will be applied with the alternate glyphs.

    Actual result
    The alternate glyphs are rendered with the glyphs changed to the default glyphs.

    3 votes
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  15. テキストに適用したSVGフィルタがテキストのトラッキングに追随しない

    SVG filter applied to text does not follow text tracking

    macOS 14.7.2 iMac27inch
    Illustrator ver.29.3.1

    Step to Reproduce
    1. ポイントテキストをドキュメント上に作成し、任意のテキストを入力する。
    2.作成したテキストに任意のSVGフィルタを適用する。
    3.テキストのトラッキングを適当に入力するかoption+→で文字感覚を操作する。
    4.テキストハイライトは変化するが、フィルタープレビューは変化しない。
    5.また、あらかじめトラッキングを適用した文字列にSVGフィルタを適用するとトラッキングが解除された状態でSVGフィルタが適用される。

    期待する結果
    ver.28のようにSVGフィルタを適用してもトラッキングが機能する。

    実際の結果
    トラッキングを行ってもSVGフィルタのレンダリングが変化しない。

    EN Translated:
    Step to Reproduce
    1. Create a point text on the document and enter any text.
    2. Apply any SVG filter to the created text.
    3. Enter text tracking as desired or use Option+ARROW to manipulate the text tracking.
    4. The text highlight will change, but the filter preview will not.
    5. Also, if you apply an SVG filter to a text with tracking applied beforehand, the SVG filter will be…

    3 votes
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  16. Blob Brush strokes often include garbage on turns

    What is wrong with Blob Brush. Even with simplest strokes I often get groups, and these have the main part and tiny pieces of garbage next to it in them.
    Sometimes these are thinnest slivers, sometimes knotted madness, sometimes chunks chomped off...
    If I run simple Pathfinder Add, some of this get 'healed'. Why don’t you do at least this? Why these awfully angular turns and garbled edges happen in the first place? Please study the file.

    3 votes
    2 comments  ·  Brushes  ·  Admin →
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  17. Upside down text stroke disappears when exporting

    When I go to export files in illustrator any upside down font with a stroke that has not been outlined shows up in the jpeg without the stroke.

    3 votes
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  18. Auto Spell Check is splitting words causing false highlights.

    The false highlights are making editing a typo impossible. See attached example.

    MacOS 15.3.1
    Illustrator 29.3

    3 votes
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  19. Eyedropper picks the color of the antialiased edge of a stroke blended with the background instead of the actual stroke color

    Eyedropper requires a ton of precision when picking a color of s stroke.

    Watch the GIF.
    Here I have violet and green lines, drawn above a raster image.

    I’ve mistaken and used green color instead of violet, and now I want to pick it from the existing line.

    I click, precise enough (I hope), but the color picked — the almost correct violet (C74,95 M74,61 — instead of the global 75-75) — is not in the background at all. It’s a BLENDED color of the RENDERED anti-aliased EDGE of the stroke! So Ai secretly rasterizes what it sees and then…

    3 votes
    0 comments  ·  Tools  ·  Admin →
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  20. フォントの検索と置換パネルで表示用に埋め込まれたフォントをアクティベート出来ない

    macOS14.7.2/27inch iMac/i5/32GB/1TB
    Illustrator ver.29.3

    再現手順
    1.新規ドキュメントを開き任意のテキストを入力しフォント(AdobeFontsより導入したもの)を指定する。
    2.「ファイルプレビュー用に許可されたフォントを埋め込む」チェックボックスをONにして保存して閉じる。
    3.指定したフォントをアンインストールする。
    4.先のドキュメントをIllustratorで開く。
    5.最初に表示される「環境に無いフォント」のパネルを閉じる。
    6.メニュー「書式→フォントの検索と置換...」を選択肢「フォントの検索と置換」パネルを開く。
    7.表示用に埋め込まれたフォントは追加のチェックボックスがグレーアウトしてチェックできない。

    期待する結果
    表示用に埋め込まれたフォントであってもフォントの検索と置換パネル上でAdobeFontsからアクティベートできる。

    実際の結果
    表示用に埋め込まれたフォントが検索と置換パネル上でAdobeFontsからアクティベートできない。

    ※表示用に埋め込まれたフォントであるということを明示的に表示するべきかもしれません。

    Translated:
    Step to Reproduce
    1. Open a new document, type in any text and specify a font (activated from Adobe Fonts).
    2. Check the "Embed permitted fonts for file preview" checkbox, save and close the file.
    3. Uninstall the specified fonts.
    4. Open the previous document in Illustrator.
    5. Close the "Missing Fonts" dialog that appears first.
    6. Select the menu item "Type > Find/Replace Fonts...".
    7. The additional checkboxes for fonts embedded for display are grayed out and cannot be checked.

    Expected…

    3 votes
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