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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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8196 results found

  1. Extensions not accessible

    Extensions are not accessible. They appear as greyed out in the menu. I'm running version 30.2.1 on a Mac running Tahoe 26.3. I noticed the problem when trying to launch an extension that I'd downloaded and previously used on other versions. "Libraries" are also greyed out, and I went to the plugins section of Creative Clouded and added a new plugin. I can see it in the menu but they all remain greyed out.

    2 votes

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  2. Illustrator Czech Locale Brush Anomaly: Extra Brush and Deletable Protected Brush

    I found an inconsistency in the Czech locale of Illustrator (tested in v29 and v30, Windows 10, macOS).

    When creating a new document in the Czech locale, there is one extra default calligraphic brush compared to all other 18 locales. On top of that, the default calligraphic brush that is normally protected from deletion (in every other locale) can be freely deleted in Czech.

    2 votes

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    2 comments  ·  Brushes  ·  Admin →
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  3. New Glitch in Smart Guides, highlighting perspective grid-like points

    Theres a new update glitch in smart guides, when I have an object selected, a bunch of perspective grid-like highlights.

    This setting is connected with object highlighting in smart guide settings. If i shut off object highlighting in Illustrator>Preferences>Smart Guides>Object Highlighting, the issue stops.

    Seems like just a new bug glitch in a recent illustrator update.

    2 votes

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    Need More Info  ·  7 comments  ·  Snapping  ·  Admin →
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  4. Script selection/appearance modification causes error 8702

    I am using a script to change the appearance of an object (fill color of an ellipse shape). Since there is no way to access appearance properties directly (which would be lovely to get someday), I am using a known workaround with defaultFillColor on the selected document.

    app.activeDocument.selection = [item.obj];
    app.activeDocument.defaultFillColor = item.newCol;
    

    Unfortunately, the selection seems to leave Illustrator in a weird state, and any further script command (e.g. next iteration of the loop) fails with "Error 8702: there is no active document."

    This sometimes goes away if I use CPU instead of GPU preview, though not reliably. And…

    2 votes

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  5. Dateien sind verloren gegangen

    Ich habe von 16.40 Uhr bis 19.30 Uhr alle meine Fortschritte verloren, aufgrund eines nicht erklärbaren Fehlers. Ich bitte dringend um die Wiederhersetllung dieser Dateien!

    2 votes

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  6. App crash while using pen tool causing total file loss

    I had made a copy of the file attached and drew it for hours. And suddenly when using the pen tool the whole app crashed and caused me to lose 8 hours of work. Extremely disappointed.

    2 votes

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    1 comment  ·  Other...  ·  Admin →
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  7. 文字が欠ける原因を知りたい

    Adobe イラストレーターからPDFに変換する場合、CubeとMicrosoft PDFでは正常に変換できますが、イラストレーターで「別名で保存する」でAdobe PDFを選んで変換すると、写真のように文字が欠けてしまいました。今までも長い間同じ方法でやっていたのですが、今回、こんな現象が現れました。対処の仕方を教えてください。

    2 votes

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    Need More Info  ·  2 comments  ·  Print  ·  Admin →
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  8. 2 votes

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  9. Illustrator stops responding when opening files with nested Grid Repeat objects

    I use Adobe Illustrator. I've been trying to open saved files its stop responding. This issue been two days. I tried restarting, but nothing worked

    2 votes

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    Need More Info  ·  6 comments  ·  Repeats  ·  Admin →
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  10. Illustrator crashes when triggering an action to flip an object horizontally or vertically.

    I think I’ve finally narrowed this down!
    I’ll cut to the chase:

    • macOS Sonoma 14.7.5
    • Illustrator v30.2.1

    • Custom Action #1: Transform Panel > Flip Horizontal
    • Custom Action #2: Transform Panel > Flip Vertical

    Triggering Actions #1 or #2 with the play button in the Actions Panel - or a hotkey linked to the action - is successful if:
    • The Transform Panel is open in a Panel and is the Active Tab
    • The Transform Panel is completely closed (triggering the actions then open the Panel floating somewhere in the workspace)

    Triggering Actions #1 or #2…

    2 votes

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    Need More Info  ·  2 comments  ·  Actions  ·  Admin →
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  11. Hitting Down with an artboard selected in Artboards panel now moves it on canvas instead of in the list

    In the newest update, if I have an artboard highlighted in the panel and I hit the down arrow, it used to go down the artboard list. But now it nudges the actual artboard.
    I acknowledge that nudging artboards could maybe be useful for something (though I can't think of what) but being able to navigate the list with arrows is much more valuable in my opinion.

    2 votes

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  12. When relinking images, one of the images appears as their original sizing and not the size of the image being replaced, just on new update

    When relinking multiple images, one of the image appears as their original sizing and not the size of the image being replaced, This is just after receiving the new update (I do this everyday). This is not always true, sometimes it works fine. but most of the time it doesn't. I'm using Mac.

    2 votes

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  13. Selected Fill Color/Stroke is stuck to one color and won't change.

    Hello! I'm using MacOS, and I'm on Illustrator 2026. When I was trying to change the fill gradient of my font, I ran into a glitch where the colors would not change. It's stuck to the original color I had originally. When trying to change the fill color, it changes on the interface but not when I draw. I've tried exiting out of Illustrator but it's still stuck. Even when adding text, it's stuck on black instead of yellow/any other color and it won't change.

    2 votes

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  14. PDF with negative values for BleedBox, MediaBox shows incorrectly

    A PDF with negative values for the lower left corner of BleedBox, MediaBox and a TrimBox that has its lower left corner at (0,0) shows differently in Illustrator and Acrobat. Acrobat (and other PDF viewers) show the contents as expected, in Illustrator the content seems shifted.

    The attached example PDF has three different pages, the first two pages look as expected, the last page (with the negative values) does not look the same in Illustrator and Acrobat.

    For a more in-depth discussion, see https://github.com/Kozea/WeasyPrint/issues/2685

    2 votes

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  15. Text copied from web paste white but swatch says its black

    Since version 30.1 anytime i paste text into a file, the text will past white instead of black like it use too. All swatch areas say it is black but the text will be white. This has gotten pretty annoying because everytime i paste in text i have to change the color of it.

    2 votes

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  16. All my symbols gets displaced all the times

    Whenever I make symbols for sock label logo, these symbols get randomly gets displaced and moved to another location on the art board by itself. the positioning is completely random and no logic. It's been like this since Illustrator 2025. what is going on???
    Please see attached for example of what I mean random displacement of symbols, all the symbol object have been moved randomly to top right. Only way to fix is to break the symbols and manually move these objects back to where I intended to place. This is a must fix bug. please help!!!!

    MacOS 26.2 Illustrator…

    2 votes

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  17. SVG files won't open in Illustrator 2026. Works in earlier versions (tested in 2024)

    SVG files won't open in Illustrator 2026. I can open them in Illustrator 2024, and paste them into 2026. But opening the file in 2026 results in a totally blank artboard. Perhaps the parse is broken? Something got worse between these versions...

    2 votes

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    13 comments  ·  Other...  ·  Admin →
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  18. Dataset names with decimal values are truncated during Batch Export

    When exporting multiple Data Sets via Actions (PDF/EPS/SVG/JPG/PNG format), if the Data Set name contains a decimal value (for example: “Cumin Seeds 1.6 KG”), the exported file name does not retain the full value.
    Instead, the file name is truncated and exported as “Cumin Seeds 1.pdf” rather than “Cumin Seeds 1.6 KG.pdf”.

    It appears that Illustrator interprets the period (.) in the dataset name as part of a file extension separator, which results in the decimal value being removed during export.

    This creates workflow issues, especially in packaging and SKU-based production environments where decimal weights such as 1.6 KG, 2.5…

    2 votes

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  19. Navigation button (up, down, left right) not working

    I am using the latest Adobe Illustrator on windows and it's always the navigation button (up, down, left, right) cannot work. Tried to use Shift key, but still not working. Been like this for a half year. Also, you should be able to permit us using mouse to zoom in/out. Otherwise, it's a nightmare for fast-paced workers.

    2 votes

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    Need More Info  ·  1 comment  ·  Actions  ·  Admin →
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  20. Absolute mode in Transform Each gives inaccurate dimensions

    For the new "Absolute" option in the Transform Each window, I expected it to be able to scale objects with strokes to exact dimensions when the "Scale Strokes & Effects" checkbox is unchecked.

    With the checkbox checked, everything works as expected. However, users also need to scale an object while keeping the stroke unchanged, yet still achieving an exact target width or height (a common need for icon designers, for example).

    As you can see at the start of the video, the original size is 74.1971 pt in Transform Each. We then instruct it to become 50 pt, and the…

    2 votes

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    0 comments  ·  Other...  ·  Admin →
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