Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
- or
No existing idea results
- ~ No ideas found ~
8092 results found
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Illustrator suddenly switching to CPU preview, GPU preview greyed out
My little research has shown that the preview mode changes when zooming if the cmyk document contains cmyk images. In a cmyk document with rgb images or an rgb document with rgb/cmyk images, there is no gpu to cpu preview switching when zooming. To reproduce the bug, the document must include multiple images in order to impact performance during scaling. My system: i5 8400, 32 Gb, GTX1650 with latest Studio Driver installed, Asus PA329C, windows 11 Build 22621.1265, Illustrator 27.3.1 Here's what it looks like on my system.
5 votesIt is expected to have this bug fixed in the latest version, 27.4. Please test if it works fine for you and comment back.
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Place individual PSD layers into Illustrator as LINKED files like InDesign
Placing individual psd layers in Illustrator is a joke compared to Indesign.
When trying to place a linked and layered psd file in Illustrator you get NO 'options' (even when 'options' is selected in the dialogue box when placing/importing.)
You have to have 'link' turned off in the dialogue box in order to see the 'options' and even then the psd layers just come in as embedded shapes WHICH AREN'T linked but embedded instead. When you then unembed/link them, NEW .psd files are then created instead of linking back to the original .psd files.
The Adobe online instructions mention that there are import options for 'Layer Comp', 'When Updating Link', 'Keep Layer Visibility Overrides', 'Use Photoshop’s Layer Visibility'when placing layerd psd files in Illustrator but these options are NOT. EVER displayed for linked files when importing into Illustrator and are always greyed-out on non-linked/embedded files when they do appear.
The Indesign placing of Individual PSD layers has far more options and is less convoluted.....and the placing of smart, linked illustrator artboards in Photoshop is also much better (even if it would be better to have the option of placing individual Illlustrator layers as smart objects instead.... like AE easily manages to do.)
It is a mess, all the Adobe software is from one company but yet all apps still have different ways (and options) to simply tranfer layers between each other.
Placing individual psd layers in Illustrator is a joke compared to Indesign.
When trying to place a linked and layered psd file in Illustrator you get NO 'options' (even when 'options' is selected in the dialogue box when placing/importing.)
You have to have 'link' turned off in the dialogue box in order to see the 'options' and even then the psd layers just come in as embedded shapes WHICH AREN'T linked but embedded instead. When you then unembed/link them, NEW .psd files are then created instead of linking back to the original .psd files.
The Adobe online instructions mention that…
5 votes -
Unmatching sizes for identical circles with Preview Bounds
When Use Preview Bounds option is enabled, Illustrator lies about the sizes of some of the identical circles on artboards.
See the GIF and the .ai document attached.Enable the option, open Transform or Properties panel and select each circle. Three at the top right will display the proper size, with the stroke weight included — 8.5 + 3.5px.
Three at the left bottom will be only 8.5 id diameter, without the stroke accounted for.5 votes -
Illustrator crashes when you change document color mode from RGB to CMYK and from CMYK to RGB
Illustrator crashes when you change a document color mode from RGB to CMYK, if the file was created in RGB and contains vector objects. If the file was created as CMYK and you try to change it to RGB, Illustrator crashes too.
- MacOS Ventura 13.1
- Illustrator 27.2
- Explained in the problem description
- Expected result - change color mode of the document. Actual result - application crashes.
- Attached a video and report from Apple
5 votes -
Rendering complicated files on MAC requires CPU rather than GPU
Something is wrong with GPU rendering.
My old iMac (27" 2016) used to have rendering issues with larger/complicated files. For example, using the HAND tool and moving around, sections would not render/refresh.
I thought, well it's an old machine the GPU must be dying.Then i got a new MacBook M1 MAX with 64GB Memory.
And I still often see rendering issues and need to switch to CPU.
5 votes -
Illustrator 2023 performance issues in Windows 11
This performance issue often occurs when I open Illustrator and Photoshop at the same time, making my PC perform extremely slow and lagging. it's enough to make me feel annoyed while working.
I've tried reinstalling Illustrator and Photoshop, changing the graphics performance for the Illustrator & Photoshop app to "High Performance", updating the latest GPU driver, cleaning temporary files, updating windows to the latest stable 2H22 version. but the result is that the performance issue is still not fixed.
additional information I use hardware: CPU AMD Ryzen 5 5600X, RAM 32GB DDR4, SSD NVMe M.2 500GB, Nvidia RTX 3060 Ti, be quiet 700w PSU, Windows 11 Pro 22H2 22621.963.
and just today I found the cause of the problem. when reinstalling Illustrator & Photoshop both went pretty well. but when I installed some brush packs in photoshop, that's where the problem appeared. it makes Illustrator extremely slow, even making windows run slow in performance too.
and thanks for the hard work for the developer team that handles this software problem.
I hope this performance issue can be fixed quickly.This performance issue often occurs when I open Illustrator and Photoshop at the same time, making my PC perform extremely slow and lagging. it's enough to make me feel annoyed while working.
I've tried reinstalling Illustrator and Photoshop, changing the graphics performance for the Illustrator & Photoshop app to "High Performance", updating the latest GPU driver, cleaning temporary files, updating windows to the latest stable 2H22 version. but the result is that the performance issue is still not fixed.
additional information I use hardware: CPU AMD Ryzen 5 5600X, RAM 32GB DDR4, SSD NVMe M.2 500GB, Nvidia RTX 3060 Ti,…
5 votes -
Objects are rasterized when pasted from the buffer history
When I paste a vector object from the history of the clipboard it is pasted as a raster object. This bug is contained in versions 27.1.1 and 27.2 (Beta)
I use the program for Clipboard Manager "Unclutter".
Because of this bug, it is impossible to use the program normally
No such bug is observed in Illustrator 26Mac OS 13.0.1 (22A400)
Adobe Illustrator 27
Mac mini M15 votes -
Dashed lines changing style when exporting to SVG
The latest update to AI has caused this issue. When exporting an svg with dashed lines, the svg's dashed lines either disappear or become dotted lines.
Operating System: Windows 10 Enterprise
Adobe Illustrator version: 27.0
Steps:
1) Open Adobe Illustrator
2) Create a new file
3) Draw a line
4) Open the properties window by going to Window > Properties
5) Click on the Stroke option
6) Check "Dashed Line" on
7) Set the first "dash" to 10
8) Make sure the rest of the "gap" and "dash" options are blank
9) Go to File > Export > Export As
10) Make sure the "Save as type" option is SVG
11) Click Export button
12) Set Stylng to Inline Style
13) Set Font to SVG
14) Set Images to Embed
15) Set Object IDs to Unique
16) Set Decimal to 5
17) Keep Minify off and Responsive on
18) Click OKIf you open the SVG in the text editor, you'll notice "stroke-dasharray: 0 10;" in the styling of the line. It should say "stroke-dasharray: 10;" Unfortunately, it won't let me upload any sample files.
Thanks,
VinceThe latest update to AI has caused this issue. When exporting an svg with dashed lines, the svg's dashed lines either disappear or become dotted lines.
Operating System: Windows 10 Enterprise
Adobe Illustrator version: 27.0
Steps:
1) Open Adobe Illustrator
2) Create a new file
3) Draw a line
4) Open the properties window by going to Window > Properties
5) Click on the Stroke option
6) Check "Dashed Line" on
7) Set the first "dash" to 10
8) Make sure the rest of the "gap" and "dash" options are blank
9) Go to File > Export > Export…5 votes -
Dialog windows move / float to the left
Bug Report: Floating windows drift offscreen (see attached video).
Adobe Illustrator 26.4I tried reverting to older versions of Adobe Illustrator, but the issue exists for them as well; To me, that suggests the problem is related to the beta macOS. I am raising this bug now because the issue could present itself as users upgrade to macOS Ventura this fall.
System Info:
I am running MacOS, Ventura, Version 13.0 Beta (22A5311f) on iMac M1 (2021) with 8MB RAM.5 votesThis issues is fixed in macOS 13 Beta 5
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Can't change 3D materials color since version 26.3.1
Just reporting the bug discussed in https://community.adobe.com/t5/illustrator-discussions/i-can-t-change-3d-color-materials-in-illustrator-may-update-2022/m-p/12967705/page/2 .
In short, color and other 3D material parameters are not longer configurable since version 26.3.15 votes -
Align to Center fails on imported .AI file, continuously moves right
Mac OS Monterey 12.4
Intel Core i5
Adobe Illustrator (desktop) 26.3.1When I use the align panel or the toolbar to align the Great Seal of California, an imported .AI file, to the center of the artboard, it instead moves a number of pixels to the right. After multiple attempts, it moves to the edge of the artboard. This error does not affect other assets in the document. The error persists when switching from "align to artboard" to "align to selection".
See attached file.
5 votes -
"Align dash to corners and path ends" is broken in 2022.
See title.
Here's two screengrabs of 2021 and 2022 with the following done in them:
- Draw an 800x800 pt circle in the middle of the canvas.
- Set the stroke to 800px wide, black, dashed line on, 12pt in the first dash box, no other gaps/dashes, turn on "align dash to corners and path ends".
2021 renders evenly, as expected, 2022 has the dashes at weird off-kilter angles.
2022 will render evenly if I switch to "preserve exact dash and gap lengths".
Observed on 26.0.2, both with my usual plugins and with them removed, maybe i'll try updating later today to see if this one got fixed. I don't see anything like this in the existing bugs so I'm gonna guess not.
See title.
Here's two screengrabs of 2021 and 2022 with the following done in them:
- Draw an 800x800 pt circle in the middle of the canvas.
- Set the stroke to 800px wide, black, dashed line on, 12pt in the first dash box, no other gaps/dashes, turn on "align dash to corners and path ends".
2021 renders evenly, as expected, 2022 has the dashes at weird off-kilter angles.
2022 will render evenly if I switch to "preserve exact dash and gap lengths".
Observed on 26.0.2, both with my usual plugins and with them removed, maybe i'll try updating later today to…
5 votes -
Bleed not exporting as PNG or JPG
I've just updated to Illustrator 26.2.1 and now I cannot export PNG or JPG files with bleeds.
• I'm using File > Export > Export as... function.
• There is a 9 pt bleed set up in the Document settings
• "Use Artboards" option is selected on the Export dialog window.I'm on macOS 12.3.1.
5 votes -
While shift-dragging objects green plus appears and picture clipping file is created.
This issue is intermittent, but when shift-dragging an object in order to maintain vertical or horizontal position during movement, a green plus will appear next to the cursor and upon release, the object will snap back to its original position and refuse to be moved until you use the Cmd+Shft+B shortcut, which seems to clear it temporarily. However, if after that green plus appears you drag your cursor off-window to the desktop, a macOS picture clipping file is created. I have been unable to locate any settings for adjusting the behavior of mac's legacy clipping feature, so I'm hoping this can be solved on the Adobe side because it is infuriating.
This issue is intermittent, but when shift-dragging an object in order to maintain vertical or horizontal position during movement, a green plus will appear next to the cursor and upon release, the object will snap back to its original position and refuse to be moved until you use the Cmd+Shft+B shortcut, which seems to clear it temporarily. However, if after that green plus appears you drag your cursor off-window to the desktop, a macOS picture clipping file is created. I have been unable to locate any settings for adjusting the behavior of mac's legacy clipping feature, so I'm hoping this…
5 votes -
GPU acceleration issue
Adobe Illustrator have problem with GPU acceleration.
Some of part of screen disapeared when move object.
BUG tested on graphics card:
GTX 1660
RTX 3060 TI
RTX 3080 TI
Laptop Dell Latitude 5420 with Intel Iris Xe Graphics.Problem occurs on 2 situations:
When trim view is enabled,
When project have many object.
Watch the attached movie.I think this is global problem which which affects all users.
Tested on different AI versions.
I think this bug occurs many, many time earlier.5 votesAs per the confirmation by the original poster in the latest comment, the problem is gone.
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need to fix control handles
Handles have been broken for about 10 years now, time to fix them.
Clicking on corner tool handle, making stuff rotate, trying to stretch one direction, then it stretching diagonally.Things like that should not be going wrong in software as old as illustrator.
5 votes -
AIT file does not open as a new AI file when opening from One Drive.
I updated to Adobe Illustrator V26.0.3 today. And now AIT file opens as AIT file.
It should open as a new AI file when opening from AIT file since it is a template.
FYI, I am using MacBook Pro M1 2020, and MacOS Motley V.12.1.
Doen anyone getting the same problem?
---Additional Comment---
After testing, I found out that this is happening when I open an AIT file from my One Drive folder.
When I copied AIT file on my desktop, then it opened as a new AI file as it was used be.
For more details, I am using One Drive App (V.22.002.0103.0004) which I recently updated on Jan-26-2022.
I updated to Adobe Illustrator V26.0.3 today. And now AIT file opens as AIT file.
It should open as a new AI file when opening from AIT file since it is a template.
FYI, I am using MacBook Pro M1 2020, and MacOS Motley V.12.1.
Doen anyone getting the same problem?
---Additional Comment---
After testing, I found out that this is happening when I open an AIT file from my One Drive folder.
When I copied AIT file on my desktop, then it opened as a new AI file as it was used be.
For more details, I am using…
5 votes -
Line width tool issues
When changing the line width with the "Width Tool", it creates little triangles in the line and distorts all the corners.
5 votes -
Blends inside radial repeat doesn't work
It's grayed out. The possibilities with blends inside radial repeat are HUGE
5 votes -
Layer Arrow Disappears
When collapsing sub-layers of a layer, the arrow to expand the sub-layers is no longer visible. Clicking the eye would restore the arrow, but this is a bug that should be fixed.
Evidence:
https://youtu.be/Oa8KxjzLFkM5 votes
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