8131 results found

1. Visual glitch prevents using Illustrator when file is opened from Finder before launching Illustrator

   As the title describes, this glitch occurs consistently whenever launching a file from finder before launching Illustrator.

   The file seems to open, as the layers can be seen in the layers window, but the main document editing window is occupied by the welcome menu. The welcome menu cannot be closed, and the files shown in the recent section cannot be opened. See image 1.

   The only way to exit the menu without closing Illustrator is to open another Illustrator file through Finder or through File > Open. Then, another visual glitch will take place: the tabs used to select the active document will not render, leaving a chunk of the welcome menu (half of the Illustrator logo) in it's usual place. See image 2.

   This is using Illustrator 22.1 on MacOS Sierra 10.12.6.

   Being able to open files properly is a pretty basic feature that is expected to be working properly.

   As the title describes, this glitch occurs consistently whenever launching a file from finder before launching Illustrator.

   The file seems to open, as the layers can be seen in the layers window, but the main document editing window is occupied by the welcome menu. The welcome menu cannot be closed, and the files shown in the recent section cannot be opened. See image 1.

   The only way to exit the menu without closing Illustrator is to open another Illustrator file through Finder or through File > Open. Then, another visual glitch will take place: the tabs used to select the… more

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   10 comments  ·  User Interface  ·  Delete…  ·  Admin →
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   Request to Contact Support  ·  Anish Kumar responded

   Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

2. Certain line gets invisible with GPU preview on

   Certain line vanishes when GPU preview is turned on.
   Win 7x64 Nvidia Quadro K620.
   Attaching both animation and file.

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   0 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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   Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   No longer happens in latest releases

3. Attributes Panel shows Overprint for mixed selection

   The Attributes panel shows that a selection of multiple objects is set to Overprint when the selection contains objects that are not set to Overprint. Only if a non-overprinting object is selected prior to the group selection, will the Attributes will correctly show the "-" (Dash) to indicate a mixed selection. See Screenshots attached.

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   0 comments  ·  User Interface  ·  Delete…  ·  Admin →
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   Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

   I am happy to share that we have fixed this bug in our latest release – 25.3.1 which is available worldwide now.

   Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

   You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

   Thank you for all the feedback. Keep it coming!

4. Drag-n-drop across documents to locked layer warning

   Please see the animation.

   I have two documents, one with current layer is locked.
   When I try to drag my artwork from other document (in this locked layer, about which I very often don't remember), AI should have said something about 'You are attempting to paste or drag into one or more layers that are locked or hidden. Do you want to unlock and show all appropriate layers?'...

   But in my case it does not.
   I remember seeing it from time to time, but often it stops appearing.
   I have nothing as result, no warning, no message, nothing.
   And it's even worse — when artwork is quite complex, AI TRIES to drag it, PC spins its gears, it takes time, it changes cursor to busy, and then — nothing.

   Kinda related to this:
   https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/32075545-i-can-t-paste-into-a-new-layer

   And yes, I remember I said this earlier somewhere, but please, make some modal key to maintain coordinates while dragging from one document to other. Dragging is faster than 'Copy+Paste in front', but it's never is done in place. Please, fix this.

   Please, fix everything.

   Please see the animation.

   I have two documents, one with current layer is locked.
   When I try to drag my artwork from other document (in this locked layer, about which I very often don't remember), AI should have said something about 'You are attempting to paste or drag into one or more layers that are locked or hidden. Do you want to unlock and show all appropriate layers?'...

   But in my case it does not.
   I remember seeing it from time to time, but often it stops appearing.
   I have nothing as result, no warning, no message, nothing.
   And it's… more

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   1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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   Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

   I am happy to share that we have fixed this bug in our latest release – 27.1.1 which is available worldwide now.

   Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

   You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

   Thank you for all the feedback. Keep it coming!

   Ankit Goyal

   Illustrator Team

5. Preferences reset to default... EVERY time I open Illustrator

   Every time I open Illustrator, all preferences are reset to the defaults. EVERY preference, EVERY time. I've saved custom workspaces, keyboard shortcuts, etc. and those are available to be activated, every time I open the application.
   Using AI CC 2018 (22.0.1) on Windows 7, with Cloud disabled.
   I do NOT have the option to install the latest patch; I don't even have access to menu item "Check for Updates."
   Would be EXTREMELY helpful if Adobe would make the list of fixes for each patch available. I have no way of knowing when there's been an update, or what was patched in any update.
   This is the buggiest version of Adobe software (Illustrator and InDesign) I've ever seen. I've been using ALL the core Adobe apps since their initial release (1980's, 1990's).

   Every time I open Illustrator, all preferences are reset to the defaults. EVERY preference, EVERY time. I've saved custom workspaces, keyboard shortcuts, etc. and those are available to be activated, every time I open the application.
   Using AI CC 2018 (22.0.1) on Windows 7, with Cloud disabled.
   I do NOT have the option to install the latest patch; I don't even have access to menu item "Check for Updates."
   Would be EXTREMELY helpful if Adobe would make the list of fixes for each patch available. I have no way of knowing when there's been an update, or what was patched… more

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   25 comments  ·  Other...  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   The issues seems to happen again in 28.0 and 28.1

   The team is now aware of the bug.

   Still — please comment and upvote to help the team to get statistics on the magnitude of the problem.

6. Dropdown for stroke width in Appearance says 'mm' when units are 'px'

   AI 22.0.2
   All units are set to 'px'.
   Appearance stroke width dropdown says 'mm'.
   Stroke same dropdown says 'px' all right.

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   2 comments  ·  User Interface  ·  Delete…  ·  Admin →
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   Completed (Comments Open)  ·  AdminVarun Sharma (Sr Product Manager, Adobe Illustrator) responded

   Closing this report as this no longer happens in latest versions (24.1.3)

7. Wrong raster exported with combination of mask, gradient and brush

   I have path with a stroke applied to it.
   Stroke is gradient, applied 'within'
   One point of this gradient has opacity 0.
   This path has mask.
   Mask applied as inverted and clipping.
   Inside this mask I have path with dash brush applied to it.

   All of this looks fine inside AI.
   When I export a picture with Save for web (try other exports yourself, I don't use them) — AI doesn't see mask.

   See animation and artwork attached.

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   0 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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8. Laggy Performance with Rulers turned on

   Enabling rulers degrades AI performance, especially with regards to Smart Guides and object mouseover highlighting.

   The effect is the same whether GPU preview or CPU preview is used.

   Attached is a sample file with a few hundred rectangles.

   With Rulers off, mousing over the objects results in immediate highlighting of every object, and immediate Smart Guide anchor/path annotations.

   With Rulers on, mousing over results in missing highlights - AI can't keep up and only displays highlights and annotations intermittently.

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   7 comments  ·  Performance  ·  Delete…  ·  Admin →
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9. Properties panel does not scale in width

   In Illustrator CC 2018 (Windows), the Properties panel does not scale in width, so it can not be grouped with other panels (when switching, all panels become equal to the Properties panel in width).

   In the transformation section of the object in the Properties panel, you can not change the size proportionally using the Ctrl + Enter shortcut. In the Transformation panel, you can do this.

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10. Hide text highlighting on "Hide Edges" (CMD+H)

    This was never fixed in CC 2015 - 2017 and the same **** bug is in CC2018.

    In ALL previous versions of AI prior to CC2015 (or at least as far back as CS5 when I got Illy), if you selected text with the Text Tool which made the text highlighted, if you then performed the Hide Edges command, the highlight would NOT show... that way you could change the color, Tracking, font size etc of ONLY the SELECTED characters without affecting the others.

    The "big deal" here is when you are trying to see the color change take effect for only highlighted characters. As it is now, you have to highlight, change color, "escape" (or whatever you call it) the editing mode and view the change, because when the text is highlighted, the text and background around the text (the highlighted area) are NOT the "real" color and you can't see what the new color looks like on the design without exiting the editing mode.

    Thankfully, at least there is a workaround, which is to disable GPU Performance, but (and I know this sounds crazy), I would like to keep the benefits of GPU acceleration while ALSO being able to change text colors and see the effect...

    COME ON GUYS... this has not worked since CC 2014... 3 YEARS AGO!!!

    COME ON GUYS...

    This was never fixed in CC 2015 - 2017 and the same **** bug is in CC2018.

    In ALL previous versions of AI prior to CC2015 (or at least as far back as CS5 when I got Illy), if you selected text with the Text Tool which made the text highlighted, if you then performed the Hide Edges command, the highlight would NOT show... that way you could change the color, Tracking, font size etc of ONLY the SELECTED characters without affecting the others.

    The "big deal" here is when you are trying to see the color change take effect… more

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    20 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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    Under Review  ·  Anish Kumar responded

    Hi,

    Thanks for reporting this bug Illustrator Team really appreciate this.
    We are able to reproduce this issue in house and we are investigating it .

11. Could not read file because the plug-in did not understand this file

    Not sure what is happening. I was able to open files before but now I receive a message

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    19 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  AdminRama (Mgr, Software Development, Adobe Illustrator) responded

    Document recovery is now built inside Illustrator to recover incomplete/corrupt documents. Illustrator first tries to fix and open the native Illustrator document, if that fails then the PDF part of the document is recovered if it is available. Illustrator shows message to the user if any of the above attempts fails to recover the document.

12. アートボード左上の角に丸が表示される ／ Brush tip shape appears in top-left corner of the artboard

    再現手順
    1. Illustratorを起動して新規ドキュメントを作成する
    2. ブラシパネルでカリグラフィブラシのサムネイルをクリックする
    3. アートボードの左上の角を確認すると、ブラシの先端形状の丸が表示される

    回避策
    - ブラシツールに切り替えてからカリグラフィブラシのサムネイルをクリックすると丸は表示されない
    - 丸が表示された後でも、ブラシツールに切り替えると消える

    一度でもブラシツールに切り替えれば、その後はIllustratorを終了するまで、新たな別のドキュメントを作成してもこの丸は出現しません。

    • MacOS14（Sonoma）+Illustrator2025（29.5）で確認
    • Windowsでも同様の手順で再現するそう
    • これまで再現条件が分からず報告出来なかったが、2022年の時点で既に発生しており、現在まで改善されないままである

    表示が煩わしいのみで特に大きな実害はありませんが、さらに古いバージョンでは発生しなかった不具合です。できるだけ早い解消が望まれます。

    ---

    Steps to reproduce:

    1. Create a new document in Illustrator.
    2. In the Brushes panel, click a Calligraphic Brush thumbnail.
    3. A round shape appears in the top-left corner of the artboard.

    Workaround:
    - Switching to the Brush Tool before clicking the brush prevents this.
    - Switching to the Brush Tool after the shape appears will remove it.

    After switching to the Brush Tool once, it won’t appear again during the session.

    Notes:
    - Reproduced on macOS 14 (Sonoma) + Illustrator 2025 (v29.5).
    - Also confirmed on Windows.
    - This bug has existed since at least 2022 but was hard to report due to unclear steps.

    It's not harmful, but it didn’t happen in older versions and can be distracting.
    → Hoping for a fix!

    再現手順
    1. Illustratorを起動して新規ドキュメントを作成する
    2. ブラシパネルでカリグラフィブラシのサムネイルをクリックする
    3. アートボードの左上の角を確認すると、ブラシの先端形状の丸が表示される

    回避策
    - ブラシツールに切り替えてからカリグラフィブラシのサムネイルをクリックすると丸は表示されない
    - 丸が表示された後でも、ブラシツールに切り替えると消える

    一度でもブラシツールに切り替えれば、その後はIllustratorを終了するまで、新たな別のドキュメントを作成してもこの丸は出現しません。

    • MacOS14（Sonoma）+Illustrator2025（29.5）で確認
    • Windowsでも同様の手順で再現するそう
    • これまで再現条件が分からず報告出来なかったが、2022年の時点で既に発生しており、現在まで改善されないままである

    表示が煩わしいのみで特に大きな実害はありませんが、さらに古いバージョンでは発生しなかった不具合です。できるだけ早い解消が望まれます。

    ---

    Steps to reproduce:

    1. Create a new document in Illustrator.
    2. In the Brushes panel, click a Calligraphic Brush thumbnail.
    3. A round shape appears in the top-left corner of the artboard.

    Workaround:
    - Switching to the Brush Tool before clicking the brush prevents this.
    - Switching to the Brush Tool after the shape appears will remove it.

    After switching to the Brush Tool once, it won’t appear again during the session.

    Notes:
    - Reproduced on macOS 14 (Sonoma) + Illustrator 2025 (v29.5).
    - Also confirmed… more

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    2 comments  ·  User Interface  ·  Delete…  ·  Admin →
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13. 表示用に埋込んだ日本語OTFが表示されない

    macOS14.7.2/27inch iMac/i5/32GB/1TB
    Illustrator ver.29.3

    再現手順
    1.新規ドキュメントを開き任意のテキストを入力し日本語OTFフォントを指定する。
    2.「ファイルプレビュー用に許可されたフォントを埋め込む」チェックボックスをONにして保存して閉じる。
    3.指定したフォントをアンインストールする。
    4.先のドキュメントをIllustratorで開く。
    5.プレビュー用に埋め込まれたフォントが表示に利用されない。

    期待する結果
    埋め込まれたフォントを利用してオリジナルの体裁が表示される。

    実際の結果
    ドキュメントのDictionaryに含まれる「Embeded Font Binary Data」にはエンコードされたフォントが保存されるが、ドキュメントを開いた際に利用されない。

    いくつか検証しましたが、WesternフォントやCJKであってもTrueTypeであればプレビュー表示されます。AdobeFontに含まれる日本語フォントやモリサワのOTF等がドキュメントに含められているにも関わらず表示に利用されません。
    フォントのファミリー名やスタイル名の処理に問題があるように思います。

    Translated:
    Steps to reproduce
    1. Open a new document, enter any text, and specify a Japanese OTF font.
    2. Check the "Embed permitted fonts for file preview" checkbox, save, and close.
    3. Uninstall the specified font.
    4. Open the previous document in Illustrator.
    5. The font embedded for preview is not used for display.

    Expected result
    The original appearance is displayed using the embedded font.

    Actual result
    The encoded font is saved in the "Embedded Font Binary Data" included in the document's Dictionary, but is not used when the document is opened.

    I tested several things, and even if it is a Western font or CJK, it will be displayed in the preview if it is TrueType. Japanese fonts included in AdobeFont and Morisawa OTF, etc. are not used for display even though they are included in the document.
    There seems to be a problem with the processing of the font family name and style name.

    macOS14.7.2/27inch iMac/i5/32GB/1TB
    Illustrator ver.29.3

    再現手順
    1.新規ドキュメントを開き任意のテキストを入力し日本語OTFフォントを指定する。
    2.「ファイルプレビュー用に許可されたフォントを埋め込む」チェックボックスをONにして保存して閉じる。
    3.指定したフォントをアンインストールする。
    4.先のドキュメントをIllustratorで開く。
    5.プレビュー用に埋め込まれたフォントが表示に利用されない。

    期待する結果
    埋め込まれたフォントを利用してオリジナルの体裁が表示される。

    実際の結果
    ドキュメントのDictionaryに含まれる「Embeded Font Binary Data」にはエンコードされたフォントが保存されるが、ドキュメントを開いた際に利用されない。

    いくつか検証しましたが、WesternフォントやCJKであってもTrueTypeであればプレビュー表示されます。AdobeFontに含まれる日本語フォントやモリサワのOTF等がドキュメントに含められているにも関わらず表示に利用されません。
    フォントのファミリー名やスタイル名の処理に問題があるように思います。

    Translated:
    Steps to reproduce
    1. Open a new document, enter any text, and specify a Japanese OTF font.
    2. Check the "Embed permitted fonts for file preview" checkbox, save, and close.
    3. Uninstall the specified font.
    4. Open the previous document in Illustrator.
    5. The font embedded for preview is not used for display.

    Expected result
    The original appearance is displayed using the embedded font.

    Actual result
    The encoded font is saved in the "Embedded Font Binary Data" included in the… more

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    2 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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14. Broken overprint preview in 28.7.1

    Hi, the overprint preview is broken in the newest version of illustrator.

    I have describved the issue in ttopic:
    https://community.adobe.com/t5/illustrator-discussions/illustrator-dosent-show-difference-in-previwe-mode-between-100-black-and-40-30-30-100-black/td-p/14857743

    14 votes

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    2 comments  ·  User Interface  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  AdminAkshaya Saxena (Admin, Adobe Illustrator) responded

    We have fixed this issue in 29.0 (MAX) and 28.7.2 releases.

15. PDF files made on large artboards get downscaled incorrectly.

    When exporting a PDF from a document that's set to "large artboard" the resolution of linked images will get downsampled 10x as much.

    In the screenshots I've provided an example of an Illustrator document that's set to large artboard mode. Artboard is an A4 format with an image that's 300 DPI.

    I then export the PDF saying it should downsample images to 300 DPI.

    Once I open up the PDF in an InDesign document of the same size, you'll see the linked file appears 10x smaller. Not only that, but if you look closely at the image, you'll see that it became really pixelated due to it being effectively 30 DPI instead of 300 now.

    I propose that the downsampling feature should take large artboards into account, and make sure that images remain 300 DPI after the PDF export.

    When exporting a PDF from a document that's set to "large artboard" the resolution of linked images will get downsampled 10x as much.

    In the screenshots I've provided an example of an Illustrator document that's set to large artboard mode. Artboard is an A4 format with an image that's 300 DPI.

    I then export the PDF saying it should downsample images to 300 DPI.

    Once I open up the PDF in an InDesign document of the same size, you'll see the linked file appears 10x smaller. Not only that, but if you look closely at the image, you'll see that… more

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    8 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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16. Real-Time Drawing and Editing mode does not work for objects with both an effect and opacity mask added

    If an object has an opacity mask, Illustrator renders it correctly when the object is moved, the mask moves together with the object.

    But if you apply an effect to this object, Illustrator will keep the mask in place while the object is moved, as if it has the mask unlinked.

    On the other hand, if you unlink the mask for the object without the effect and try to move it — Illustrator will render it wrong again, as if the mask is linked, until you release the object.

    Please see the GIF attached and try the file yourself.

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    1 comment  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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17. Pressing Ctrl/Cmd+Enter in Color field no longer adjusts other color values proportionately with live color preview since 27.1.1

    Prior to 27.1.1, when live color changes were made, we were able to use Ctrl/Cmd+Enter after changing a value to proportionally move all other sliders, which is an equivalent of dragging a slider with Ctrl/Cmd key held.
    The face the preview is now live should not kill this old feature., since Ai surely can remember previous values.

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    0 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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    Done (Available in Beta)  ·  AdminAkshaya Saxena (Admin, Adobe Illustrator) responded

    We have fixed the issue and a build with the fix is available in Beta.

18. 「上弦・下弦」の意味が逆

    効果>ワープ>上弦・下弦
    こちらの「上弦・下弦」の意味が逆
    誤訳ではないでしょうか

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    5 comments  ·  User Interface  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 27.3.1 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

    Ankit Goyal

    Illustrator Team

19. Inconsistent units

    This has been a bug for a long time. Can we have consistent units shown throughout the palettes? Preference is set to mm but palettes show px.

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    6 comments  ·  Other...  ·  Delete…  ·  Admin →
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20. Export PSD is aborted with error

    When exporting Illustrator documents to PSD via Export As…, documents that would succeed with JPEG or PNG stop with an error.

    The error dialog appears twice, and the messages are as follows
    1. Unable to export at this resolution. Please lower the resolution and try again.
    2. The operation cannot complete because of an unknown error. [RES!]

    
    

    The generated image is 4px in total and the resolution is not too high.

    Environment:

    • Illustrator 2022 (26.5.0)
    • macOS 11.6.8

    The same error occurred when I tried with Illustrator CS6.

    Steps to reproduce:

    1. open the attached file 16383.ai
    2. Select [File > Export > Export As… > Photoshop (psd)]
    3. Specify a resolution to 288ppi

    Expected result:

    Successful export.

    Actual result:

    Aborted with an error.

    Workaround:

    • Move Ruler Origin closer to the artboard.
    • Move the artboard closer to Ruler Origin

    In 16383.ai, Ruler Origin is at the origin of the canvas (16383 x 16383) and the artboard is at the right edge of the canvas. In PSD export, the following values are expected to cause errors because they exceed the limits.

    Coordinates of the right edge of the artboard 16383 * (output resolution 288ppi / original resolution 72ppi) = 65532
    

    It would be correct to rely on the width and height of the artboard, rather than the coordinates of where it is placed.

    Export PSDがエラーで中止される

    Illustrator書類をExport As…経由でPSD書き出しすると，JPEGやPNGで成功するような書類がエラーで止まる。

    エラーのダイアログは2回出て，メッセージの内容は次の通り。
    1. Unable to export at this resolution. Please lower the resolution and try again.
    2. The operation cannot complete because of an unknown error. [RES!]

    
    

    生成される画像は合計4pxであり，解像度が高すぎることはない。

    環境：

    • Illustrator 2022 (26.5.0)
    • macOS 11.6.8

    CS6で試しても同じくエラーが起こる。

    再現手順：

    1. 添付のファイル16383.aiを開く
    2. [File > Export > Export As… > Photoshop (psd)] を選ぶ
    3. 解像度288ppiを指定する

    期待する結果：

    書き出しに成功する。

    実際の結果：

    エラーで中止される。

    回避策：

    • ルーラーの原点をアートボードの近くに寄せる
    • アートボードをルーラーの原点の近くに寄せる

    16383.aiではルーラーの原点がカンバス（16383 × 16383）の原点，アートボードはカンバスの右端になるよう加工してある。PSD書き出しでは次の数値がリミットを超えるためにエラーが起こると予測される。

    アートボードの右端の座標16383 x (出力解像度288ppi / 原寸解像度72ppi) = 65532
    

    アートボードの置かれている位置の座標でなく，幅と高さに依存するのが正しいのではないでしょうか。

    When exporting Illustrator documents to PSD via Export As…, documents that would succeed with JPEG or PNG stop with an error.

    The error dialog appears twice, and the messages are as follows
    1. Unable to export at this resolution. Please lower the resolution and try again.
    2. The operation cannot complete because of an unknown error. [RES!]

    
    

    The generated image is 4px in total and the resolution is not too high.

    Environment:

    • Illustrator 2022 (26.5.0)
    • macOS 11.6.8

    The same error occurred when I tried with Illustrator CS6.

    Steps to reproduce:

    1. open the attached file 16383.ai
    2. Select [File >… more

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